Nissan Quest Complaints

2,121 consumer complaints on file.

#741240February 20, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GAS FUMES IN PASSENGER COMPARTMENT - DEALER HAS APPLIED THE 2 SERVICE BULLETINS GOVERNING THE FUEL TANK ASSEMBLY AND SEALING AROUND FUEL FILLER SPOUT . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741122February 19, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
MERCURY VILLAGER (SAME ENGINE) RECALLED FOR FUEL LINE *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741112February 18, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL LEAKS WHEN FILLED TO PUMP FIRST CUTOFF, WHILE STANDING AT PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740961February 15, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I NOTICED RECALL ON QUEST BY ACCIDENT WHILE SURFING THE INTERNET. COMPANY NEVER INFORMED ME OF THIS RECALL INSPITE OF MY ADDRESS AND PHONE NUMBER ON RECORD , AS PER CO. REP.... THESE RECALLS SHOULD BE NOTIFIED BY CERTIFIED MAIL. IT IS A SHAME THAT THESE COMPANIES CAN GET AWAY BY NOT INFORMING THE CUSTOMERS BY PROPER MAILS AND/OR WIDESPREAD TV/INTERNET/RADIO ADVERTISEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740977February 15, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DEFECT MATCHES DESCRIPTION FOR MFG. CAMPAIGN #96V253004. I TOOK IT TO A NISSAN DEALER FOR REPAIR BUT THEY REFUSED TO COVER THE REPAIR. THEY CLAIMED THAT MY VEHICLE WAS MANUFACTERED SEVERAL MONTHS BEFORE THE RECALLED VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559669February 14, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL FILLER HOSE REPLACED, RECALL 00V-419 RELATES TO THIS PROBLEM, OWNER REQUESTING REIMBURSMENT FOR CHARGES. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880579February 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
CONSUMER HAS COMPLAINED ABOUT TRANSMISSION AND DRIVETRAIN WORKING ERATICALLY WHEN AIR CONDITIONER OR HEATER IS ON. IT MAKES DRIVETRAIN SHIFT IN AND OUT OF OVERDRIVE. TRANSMISSION IS IN AND OUT OF GEARS. CONSUMER HAS CHECKED OTHER NISSAN OWNERS IN OTHER STATES, AND THEY HAVE MENTIONED THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740876February 14, 2001
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION, SUSPENSION:REAR, AIR BAGS:FRONTAL
I'VE BEEN HAVING PROBLEMS WITH MY VAN STALLING ON ME IN. IT USUALLY HAPPENS IN HOT TEMPERATURES, BUT LATELY HAS BEEN HAPPENING IN AVERAGE TEMPS. THE ENGINE LIGHT COMES ON AND THERE IS A VERY LOUD HUMMING NOISE COMING FROM THE BACK OF MY VAN. VERY SCARY! IT SOUNDS LIKE IT WILL EXPLODE! THIS STARTED HAPPENING ABOUT 1998. IN AUGUST 1998, WE WERE EVACUATING FOR A HURRICANE AND WE WERE LEFT STRANDED ON THE INTERSTATE. IT WAS HOT AND THE TRAFFIC WAS REALLY BAD. WE DIDN'T KNOW WHAT TO DO! WE WAITED AROUND FOR ABOUT AN HOUR AND THEN TRIED TO START THE ENGINE AND IT WORKED! ABOUT 30 MINUTES LATER, THE SAME THING HAPPENED. WE WAITED AGAIN, AND IT STARTED. 15 MINUTES DOWN THE ROAD, WE WERE STUCK! WE FINALLY WORKED OUR WAY OUT OF HARMS WAY, NEEDLESS TO SAY, VERY LATE! BAD WEATHER! THE NEXT DAY, WE DID NOT HAVE ANY PROBLEMS WITH THE VAN! AS A MATTER OF FACT, THE VAN DIDN'T STALL ON US FOR ABOUT ANOTHER MONTH OR SO! THEN IT STARTED AGAIN! ALWAYS WHEN IT WAS HOT, AND SOMETIMES WHEN STUCK IN TRAFFIC! THIS HAS BEEN HAPPENING FOR SOME TIME NOW! I'VE CALLED THE DEALERSHIP WHERE I BOUGHT MY VAN AND THEY NEVER DID RETURN ANY OF MY CALLS! I BROUGHT MY VAN IN SEVERAL TIMES TO BE CHECKED OUT AND THEY COULD NEVER FIND A PROBLEM! ODD HUH? I NORMALLY DON'T HAVE ANY COMPLAINTS WITH MY VAN, BUT I JUST CAN'T CONTINUE TO DRIVE AROUND WITH MY CHILDREN, NOT KNOWING WHEN IT WILL STOP ON ME AGAIN! SOMETHING NEEDS TO BE DONE ABOUT THIS. RECENTLY, MY VAN STALLED ON ME AND LEFT ME ON THE HIGHWAY AND WOULDN'T GET ME BUT ABOUT 2 BLOCKS MORE WITHOUT STOPPING. THATS WHY I COULDN'T ENTER MY VIN #, BECAUSE MY VAN IS IN THE SHOP. THEY HAVE HAD IT FOR 2 DAYS NOW AND THEY CAN'T SEEM TO FIND THE PROBLEM! AGAIN! I'VE BEEN RESEARCHING THIS AND NOTICED A LOT OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM. SHOULD THERE BE A RECALL OR SOMETHING? WHEN SO MANY VEHICLES WITH THE SAME MAKE, MODEL AND YEAR, HAVE THE SAME PROBLEMS? HAVE PROBLEMS STARTING IN COLD WEATHER. HADHAD FRONT END ACCIDENT AND AIRBAG DIDN'T OPEN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#880438February 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUTTING IN REVERSE IT TAKES A BIT OF TIME TO KICK IN. ALSO, WHEN PUTTING VEHICLE IN FIRST IT TAKES A BIT OF TIME TO KICK IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880474February 13, 2001
EXTERIOR LIGHTING:TAIL LIGHTS
RECALL 96 V 253 004/REAR LAMP SOCKET: VEHICLE STOPPED AND REAR RUNNING LIGHT STOPPED OPERATING INTERMITTENTLY. REPLACED BULBS EVERY THREE MONTHS. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVER UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879742February 5, 2001
TIRES:TREAD/BELT
WHILE DRIVING ON HIGHWAY, WHEEL STARTED TO VIBRATE AND THEN TREAD SEPARATED ON RIGHT FRONT BRIDGESTONE TIRE. P205 75 R15. 64,000 MILES ON TIRES .HAS NOT CONTACTED DEALER YET. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739903January 24, 2001
ENGINE AND ENGINE COOLING:ENGINE
MY CRANKSHAFT IN THE ENGINE BROKE AT THE TIMING BELT PULLEY SIDE. I HAD ONLY 53288 MILES ON THE VAN AND HAVE FOUND OTHERS THAT HAVE EXPERIENCED THE EXACT SAME FAILURE IN THE SAME LOCATION. BEGINNING IN 1996 NISSAN WENT TO A LARGER CRANKSHAFT. IF THIS WAS DUE TO A KNOWN PROBLEM WITH THE EARLIER CRANKSHAFTS (1993-1995) THEN CUSTOMERS SHOULD HAVE BEEN NOTIFIED AND THE REPAIRS MADE. A BROKEN CRANKSHAFT AT A HIGH RATE OF SPEED COULD BE FATAL. THIS HAS BEEN THE THIRD NOTED BROKEN CRANKSHAFT AT THE DEALERSHIP AT THIS LOCATION ACCORDING TO THE MECHANIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739538January 17, 2001
WHEELS
WHILE TRAVELING ON A FAMILY TRIP FROM CLEARWATER, FL. TO BOONE NC, I NOTICED A SCRAPING SOUND FROM THE RIGHT FRONT WHEEL AS I SLOWED TO A STOP. I INVESTIGATED AND COULD NOT FIND ANYTHING. I RESUMED MY TRIP AND AS I WAS ACCELERATING TO HIGHWAY SPEED A KNOCKING SOUND STARTED AND IT APPEARED TO BE COMING FROM THE RIGHT FRONT WHEEL. I PULLED OFF AT THE NEXT EXIT AND AGIN INVESTIGATED. I CHECKED THE UNDERSIDE OF THE VEHICLE AND THE ENGINE COMPARTMENT, FINDING NOTHING. I LOOKED AROUND AND NOTICED THAT THERE WAS A FORD/LINCOLN/ MERCURY DEALER CLOSEBY. I WENT THERE AND ASKED IF THERE WAS SOMEONE THAT COULD TAKE A LOOK AT THE CAR FOR ME AS I WAS CONCERNED ABOUT THE LOUD NOISES COMING FROM THE RIGHT FRONT END. THE SERVICE REP TOOK A LOOK AT IT AND FOUND THAT THE WHEEL COVER HAD SEVERAL BROKEN RETAINERS AND THAT IT MIGHT BE CAUSING THE NOISE. HE SWITCHED THE FRONT WHEEL COVER WITH THE REAR AND ASKED ME TO DRIVE AROUND AND SEE IF THE NOISE WAS STILL THERE. I DROVE AROUND AND HEARD THE NOISE AGAIN. I RETURNED AND ASKED THE SERVICE GUY TO RIDE WITH ME SO THAT HE COULD HEAR WHAT I HEARD. HE DID AND ANNOUNCED THAT IT MIGHT BE A BAD CV JOINT. HE REFERRED ME TO ANOTHER REPAIR FACILITY DOWN THE STREET. I DROVE THERE AND HAD THEM LOOK AT IT. THEY DETERMINED THAT THE WHEEL HAD TWO CRACKS WHICH WAS ALLOWING THE WHEEL TO FLES THUS CRETING THE NOISE I HEARD. HE ALSO COMMENTED THAT HE AND NEVER SEEN A STEEL WHEEL CRACK LIKE MINE. HE WELDED THE CRACKS INTERNALLY AND EXTERNALLY AND INSTALLED IT ON THE RIGHT REAR POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739329January 13, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FILLING THE GAS TANK TILL THE GAS PUMP AUTOMATIC SHUT-OFF OCCURS, FUEL LEAKS (APPROXIMATELY 1/2 GALLON) FROM THE FUEL LINE GOING INTO THE GAS TANK. IS THIS THE FUEL TANK VENT HOSE LEAKAGE DESCRIBED IN NHTSA RECALL NUMBERS 00V419001 & 00V419002? I NEED TO GET THIS CORRECTED ASAP TO AVOID AND FUEL IGNITION POSSIBILITIES. DO I HAVE TO WAIT UNTIL THE INVESTIGATION CLOSES FOR A RECALL? I HOPE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739213January 11, 2001
TIRES
I PURCHASED 4 YOKOHAMA AEGIS GS4 P215/70R-15 97S TIRES (SERIAL NO. CC608HN428) AT DISCOUNT TIRE IN MIDLAND, TX ON DECEMBER 18, 1998. THE TIRES HAVE BEEN ROTATED EVERY 6,000-8,000 MILES AND HAVE BEEN PROPERLY INFLATED. MOST OF THE DRIVING ON THESE TIRES HAS BEEN IN TEXAS AND OTHER SOUTHERN STATES. IN AUGUST, 2000 THE TIRE MOUNTED ON THE LEFT REAR WHEEL SEPARATED AFTER 32,000 MILES. ON JANUARY 4, 2001 THE TIRE MOUNTED ON THE LEFT FRONT DEVELOPED CRACKS FROM THE EDGE OF THE TREAD TO THE SIDEWALL (SEPARATED?) AND WOULD NOT HOLD PRESSURE AFTER 37,000 MILES. ON JANUARY 10, 2001 THE TIRE MOUNTED ON THE RIGHT FRONT WHEEL FAILED WHILE DRIVING AFTER 37,000 MILES. THE INSIDE SIDEWALL WAS COMPLETELY DETERIORATED (SEPARATED?). ALL THREE TIRES WERE REPLACED BY DISCOUNT TIRE UNDER THEIR WARRANTY WITH A COMPETING BRAND OF TIRE FOR $20-27/EACH. IT SEEMS A 75% FAILURE RATE IS NOT VERY GOOD AND I THOUGHT YOU SHOULD KNOW.*AK (DOT NUMBER: CC608HN428 TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877778January 9, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER HAS NOTICED A FUEL LEAK UNDERNEATH VEHICLE AT VENT HOSE WHENEVER THE TANK IS FULL. ALSO, THERE WAS RECALL NUMBER 00V419001/ FUEL EMISSION CONTROL: LINES: VAPOR VENT DEALING WITH SAME PROBLEM. MANUFACTURER STATED THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738906January 7, 2001
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I PLACED MY VAN IN MY GARAGE, WHICH IS LEVEL AND SMOOTH. I RAISED THE VAN WITH THE SCREW JACK AS SPECIFIED ON THE SCREW JACK. THE SCREW JACK HAS A LOWER PART WHICH IS BELOW THE SCREW, AND AN UPPER PART WHICH IS ABOVE THE SCREW. WHEN THE TIRE LIFTED OFF THE GROUND, THE SCREW JACK IMMEDIATELY BENT BACKWARDS AT APPROXIMATELY 20 DEGREES. AS IT WAS DANGEROUS TO LIFE AND LIMB, I IMMEDIATELY LOWERED THE JACK. ONCE LOWERED, THE JACK RETURNED TO ITS ORIGINAL SHAPE AS IF IT WERE MADE OF SPRING STEEL. I VIDEOED THE JACK IN THE UPRIGHT AND BENT POSITION AND IN THE LOWERED POSITION. THE DANGER IS THAT IF THE TIRE NEEDS CHANGING OUT ON THE ROAD, WHERE CONDITIONS WILL NOT BE PERFECT - AS IN MY GARAGE - THAT JACK WILL BEND BACK AND THE VAN WILL FALL AND SOMEONE WILL BECOME VERY HURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738753January 4, 2001
SEAT BELTS:FRONT:RETRACTOR
THE PROBLEM WITH THE SEAT BELTS ON MY NISSAN VAN IS IF YOU PULL THE SEAT BELT MOST OF THE WAY OUT WHEN PUTTING IT ON THEN MOVE FORWARD IT WILL LOCK UP AND ONLY TIGHTEN NEVER RELAXING IN ORDER TO LEAN FORWARD. THE ONLY SOLUTION IS TO REMOVE THE SEAT BELT AND REFASTEN. THIS IS NOT A GOOD IDEA WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738694January 3, 2001
VEHICLE SPEED CONTROL
THROTTLE PLATE STICKING, NISSAN STATES MAINTENANCE NEEDED TO REMOVE CARBON BUILDUP. NO MAINTENANCE TO THROTTLE PLATE STATED IN OWNERS MANUAL. APPEARS TO BE TOO CLOSE TOLERANCE IN THROTTLE PLATE TO HOUSING FIT. SLIGHT WEAR IN BUSHINGS ALLOW MISALIGNMENT AND THUST STICKING OF THROTTLE PLATE OFF IDLE. NISSAN MOTORS TOTALLY UNRESPONSIVE AND STATED THAT THIS IS A PROBLEM THEY SEE ALL THE TIME AND REQUIRES CLEANING OF THE THROTTLE PLATE AND BODY. REFER TO FILE NO. 3116108 REGIONAL SERVICE ADVISOR - LENICE DOWER 800-647-7261. PLEASE DO NOT ALLOW THIS TO BUILD INTO A "FIRESTONE TIRE" DEBACLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738628January 2, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS LOCK INTERMITTENTLY WITHOUT KNOWLEDGE OF OWNER, SOMETIMES W/CHILD INSIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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