Nissan Quest Complaints

2,121 consumer complaints on file.

#10108368February 1, 2005
SEATS
WHILE ATTEMPTING TO MOVE THE PASSENGER SIDE SECOND-ROW SEAT BACK, I REACHED AROUND THE SEAT TO GRAB THE LEVER, AND MY PINKIE FINGER WAS CAUGHT IN THE SEAT MECHANISM. AT THE EMERGENCY ROOM, THEY DETERMINED THAT I HAD BROKEN MY FINGER AND MY NAIL HAD TO BE REMOVED BECAUSE IT HAD BEEN SLICED THROUGH. I HAVE LASTING NERVE DAMAGE AND THE BONE HAS NOT HEALED CORRECTLY. I WROTE A LETTER TO NISSAN DETAILING THIS EXPERIENCE - I AM VERY CONCERNED ABOUT THE SAFETY OF MY CHILDREN IN THIS CAR AND AM AFRAID TO TRY TO USE ANY OF THE SEAT LEVERS AGAIN. HOWEVER, NISSAN HAS NOT RESPONDED, AFTER FOUR MONTHS. THIS DEFECT NEEDS TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10108303January 31, 2005
ELECTRICAL SYSTEM:WIRING
I OWNED A 2002 NISSAN QUEST WITH APPROX. 40,000 MILES. ON JANUARY 13, 2005, I RETURNED TO MY HOME AT 2:00AM. AT APPROXIMATELY 2:15AM I HEARD 2 LOUD POPS COME FROM OUTSIDE MY HOME. WHEN I LOOKED OUTSIDE MY VAN WAS COMPLETELY ENGULFED IN FLAMES AND WAS COMPLETELY DESTROYED FROM THE FIRE DAMAGE. PREVIOUS SERVICE HISTORY INCLUDED: CHECK OF DRIVERS SIDE POWER WINDOW FOR OUT OF TRACK PROBLEMS AND PROBLEMS WITH ELECTRICAL (CONSOLE LIGHTS AND TAIL LIGHTS) ACTING IMPROPERLY WHICH THE DEALERSHIP SAID THEY COULD NOT RE-DUPLICATE. WORKED WITH AUTUMN AT NISSAN NORTH AMERICA, VERY RUDE AND UNHELPFUL. NISSAN STATED THAT I HIT A LARGE OBJECT AND DAMAGED THE FUEL TANK HOWEVER, THE VEHICLE HAD NEVER BEEN INVLOVED IN ANY OTHER INCIDENTS OR ACCIDENTS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107626January 26, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOORS LATCH RATTLE. HAVE TO STOP OR REACH BACK TO CLOSE AGAIN. DRIVING HIT A BUMP ON THE PAVED ROAD LEFT SLIDER DOOR OPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107790January 24, 2005
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FUEL INJECTORS HAD TO BE REPLACED AND ALSO CHECK ENGINE LIGHT CONSTANTLY COMES ON, AND OXYGEN SENOR HAD TO BE REPLACED, ECM SENSOR ALSO HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107757January 23, 2005
ENGINE AND ENGINE COOLING
INITIALLY RANDOM SQUEALING NOISES FROM ENGINE OCCURRED. LATER NOISE BECAME MORE FREQUENT WHEN CAR WAS SITTING IDLE. TOOK TO REPAIR SHOP, FOUND THAT DRIVE BELTS NEEDED REPLACING. CAR WAS UNDER 20K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096593January 14, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE HEAD LIGHT BULBS DID NOT WORK UNLESS THE HARNESS WAS ADJUSTED. THIS PROBLEM OCCURRED FREQUENTLY. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109527January 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NISSAN QUEST 2004 WOULD NOT ACCELERATE BEYOND 20 MPH. PASSENGER SIDE POWER DOOR OPENED ON ITS OWN; VEHICLE LOST POWER ON INCLINE. *BF THE VEHICLE MADE A LOUD NOISE, BUT A BRACKET ON THE EXHAUST WAS FIXED TO CORRECT THE NOSIE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109525January 11, 2005
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, TIRES
NISSAN QUEST 2004 HAS BEEN IN FOR SERVICE 5 TIMES. TIRE PROBLEMS, CONSOLE LIGHTS (POSSIBLE SHORT) AND REAR INTERIOR LIGHTS. *BF THE AIR CONDITIONER FAILED, THE DOOR HANDLE FELL OFF, THE FRONT DRIVER SIDE TIRE WAS CONTINUOUSLY LOSING AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107162January 11, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
THE SERVICE ENGINE LIGHT CAME ON , THE CONSUMER HAS TAKEN THE VEHICLE IN ON THREE OCCASIONS. EACH TIME A DIFFERENT SERVICE WAS PERFORMED, TO INCLUDE, THE COMPUTER WAS REPROGRAMMED, A FUEL ASSEMBLY REPAIR, AND A SMALL LEAK IN THE VENT CONTROL VALVE. THE VEHICLE IS IN THE SHOP FOR THE CHECK ENGINE LIGHT ON AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106132January 11, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PRIOR TO A RECALL BY NISSAN HAD NO PROBLEMS WITH THE FRONT PASSENGER AIR BAG SYSTEM. AFTER NISSAN RECALIBRATED THE ODS, THE "AIR BAG OFF" SIGN FREQUENTLY LIGHTS UP WHEN MY WIFE IS IN THE FRONT PASSENGER SEAT. SHE WEIGHS 125 LBS. ALTHOUGH THE RECALL NOTICE SAID THAT THE SEAT IS ADJUSTED FOR 6-YEAR CHILDREN, I WAS INFORMED BY THE DEALER THAT THE ODS IS ADJUSTED FOR A 95-100 LB PERSON. AT THIS TIME I AM WAITING FOR THE DEALER TO INFORM ME AS TO WHETHER NISSAN WILL READJUST THE ODS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105973January 8, 2005
ELECTRICAL SYSTEM
WE GOT THE CAR IN DEC 2003. BETWEEN FEB 2004 AND APRIL 2004 THE CAR HAD 5-6 HARD STARS; IN MOST CASES IT TOOK LESS THAN 5 MINUTES TO HAVE IT STARTED AND ONLY ONE TIME MORE THAN AN HOUR. I LEFT IT THERE AND CAME BACK AFTER 5 H.---IT STARTED RIGHT AWAY. ALL THIS HAPPENED IN HOUSTON TX.. DEC 20 2004 IN THE MIDDLE OF NOWHERE IN PENNSYLVANIA, SECOND DAY OF OUR HOLYDAY VACATION. I?VE TRIED TO START IT FOR MORE THAN 3 HOURS, UNTIL THE BATTERY WENT DEAD. FINALLY THE DEALER PICKED IT UP. AFTER ABOUT 10 DAY THE NISSAN ?TRAINED? AUTO MECHANIC COMES UP WITH THE DIAGNOSTIC: ?NO PROBLEM WITH THE CAR, YOU JUST FLOODED! IT IS NOT GOING TO BE COVERED BY THE WARRANTY!? YOU DON?T HAVE TO BE A MECHANIC TO KNOW THAT AN INJECTION ENGINE CAN?T BE FLOODED UNLESS THE CAR HAS A PROBLEM ( NO SPARKING, INJECTORS LICKS, OFF TIMING?). SAME CAR THE RADIO/CD SOMETIMES JUST WON?T PLAY; THE POWER IS ON BUT NO SOUND. USUALLY AFTER 5- 10 MINUTES WILL GO ON. THE REAR AC FAN CAME LOOSE AND HAD TO BE REPLACED. (AT LEAST THIS IS A PROBLEM THAT COULD AND HAD BEEN FIXED!) NICE CAR BUT I HAVE TO FILE FOR LEMON. I PAY FOR A NEW CAR AND I EXPECT IT TO START WHEN I NEED IT NOT WHEN IT ?FEELS LIKE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109407December 29, 2004
VEHICLE SPEED CONTROL
THROTTLE BODY ASSEMBLY PROBLEM, PETAL GETS STUCK AND CONSIDERABLE PRESSURE IS NEEDED TO MOVE ON. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104746December 29, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
I OWN A 1995 NISSAN QUEST VAN THE REAR TAILLIGHTS CONTINUALLY FAIL DO TO A MANUFACTURER DEFECT IN THE BULB SOCKET THE SOCKET WAS RECALLED PREVIOUSLY BUT THE FIX DOES NOT WORK I TALKED TO A DEALER MECHANIC AND HE TOLD ME THEY COULD SELL ME NEW SOCKETS FOR THE TAILLIGHTS BUT THEY ARE NO BETTER THEN THE ONES INSTALLED DURING THE PAST RECALL IT IS EXTREMELY DANGEROUS WHEN THE TAILLIGHT GO OUT WITHOUT WARNING I HAVE BEEN NEARLY REAR ENDED ON 2 OCCASIONS .THE SOCKETS LOOSEN UP AND THE BULB THEN DOES NOT MAKE CONTACT I HAVE TRIED TO FIX THE PROBLEM MY SELF AND ALSO TRIED TO GET THE DEALER TO FIX THE PROBLEM PLEASE HELP BEFORE SOMEONE GETS HURT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104374December 23, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. THE CAR CRANKS AND STARTS AFTER A FEW ATTEMPTS, BUT WHEN IT IS PUT INTO DRIVE IT EITHER LAGS AS IF IT'S RUNNING OUT OF FUEL, OR DIES COMPLETELY. THIS HAS HAPPENED ON AT LEAST 8 OCCASSIONS, 2 OF WHICH I HAD TO CALL A TOW TRUCK BECAUSE I COULD NOT RESTART THE CAR. UNFORTUNATELY, MY DEALERSHIP CANNOT REPLICATE THE PROBLEM SO NOTHING HAS BEEN DONE. MEANWHILE, I NEVER KNOW IF MY CAR WILL RUN ON THESE DAYS, I HAVE EVEN BEEN FORCED TO WALK DOWN THE STREET IN BELOW ZERO WINDCHILL TEMPERATURES WITH MY CHILDREN IN ORDER TO GET HELP. I PURCHASED A NEW CAR TO HAVE SAFETY AND PEACE OF MIND, AND INSTEAD I AM LOSING SLEEP AT NIGHT AND ASKING NISSAN TO BUY THIS CAR BACK. I WILL LIST THE MOST RECENT OCCURRENCE ON THE FORM, BUT PLEASE NOTE THIS HAS HAPPENED AT LEAST 8 TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104346December 22, 2004
STRUCTURE
HUMMING NOISE IS EXPERIENCED WHILE THE CAR IS GOING AT A CONSTANT SPEED OR GOING UP THE HILL. THIS NOISE WAS REPORTED THE FIRST DAY AFTER THE VEHICLE WAS BOUGHT AND THE NOISE HAS INCREASED OVER TIME. BOUGHT THE VAN BRAND NEW ON 2/29/04 AND REPORTED THE PROBLEM THE NEXT DAY. SINCE THEN, TAKEN THE VAN TO THE DEALERSHIP NUMEROUS TIMES. EACH TIME I AM TOLD THAT IT IS A NORMAL CONDITION. EVEN NISSAN REP. CAME AND INSPECTED THE CAR AND MADE THE SAME COMMENT. IF IT IS A PROBLEM, IT NEEDS TO BE FIXED LIKE SO MANY OTHER THINGS ON THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110858December 21, 2004
ELECTRICAL SYSTEM
THE VEHICLE'S REMOTE DOOR ENTRY SYSTEM, AUTOMATIC WINDOWS, SEAT HEATERS AND COMPASS MIRROR FAILED. *NM THE REPAIR ENTAILED INSTALLING A NEW CONTROLLER WHICH REQUIRED NEW REMOTE ENTRY KEYS. ORIGINALLY THE CONSUMER WAS ISSUED TWO REMOTE KEYS AFTER REPAIR AN THE KEYS WHERE REPLACED. THE CONSUMER ONLY RECEIVED ONE AND WAS REQUESTED TO PAY FOR THE SECOND ONE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105043December 17, 2004
SUSPENSION
WHILE DRIVING 45 MPH, THE CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, THE VEHICLE VIBRATED UNCONTROLLABLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108903December 10, 2004
SEATS
CLOSURE OF CARSON,CA SEAT RE-CALIBRATION FACILITY. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103394December 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NHTSA CAMPAIGN 04V103000; NISSAN ISSUED AN AIR BAG SENSOR RECALL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT THE CONSUMER EXPERIENCED THE SAME PROBLEM AS THOSE VEHICLES THAT WERE RECALLED THE LIGHT WOULD REMAIN ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101120December 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR LOCK WHEN APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK THE DOORS HAD BEEN FIXED TWICE TO HAVE THE DOORS FIXED, THE LEFT SIDE PASSENEGER DOOR AGAIN AND STARTED CLOSING BY ITSELF, AND THE DOORS HAD TO BE CLOSED MANUALLY. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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