Nissan Quest Complaints

2,121 consumer complaints on file.

#10777717September 25, 2015
ENGINE
LATELY, WHEN I START THE CAR, THERE IS A RATTLING SOUND COMING FROM THE ENGINE. IT COMES FOR A COUPLE OF MINUTES AND THEN IT GOES AWAY. I HAVE NOTICED IT ON COLD STARTS. MY MECHANIC SAYS, IT COULD BE THE TIMING CHAIN ISSUE. WHEN I SEARCH THE NISSAN FORUMS, I SEE A LOT OF PEOPLE HAVING THIS ISSUE. THE COST TO FIX THIS IS AROUND 2000.00. I AM NOT SURE IF I SHOULD FIX THIS NOW OR WAIT FOR NISSAN TO ISSUE A RE-CALL FOR THIS. SINCE THE RATTLING SOUND GOES AWAY AFTER A COUPLE OF MINUTES, ONE PART OF ME TELLS ME I CAN CONTINUE TO DRIVE LIKE THIS. ANOTHER PART TELLS ME WHAT IF THE TIMING CHAIN FAILS IN A BUSY HIGHWAY CAUSING A CRASH. PLEASE REVIEW AND MAKE NISSAN ISSUE A RE-CALL FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766556September 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE DRIVING AT 45 MPH, THE HORN, RADIO, AND INSTRUMENT PANEL FAILED WITHOUT WARNING. THE BATTERY WAS DISCONNECTED AND THE HORN FUSES WERE REMOVED. THE BATTERY WAS RECONNECTED AND THE CONTACT RESTARTED THE VEHICLE. THE SERVICE ENGINE AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765098September 18, 2015
ENGINE
I WAS PULLING INTO A PARTKING LOT AND I STARTED TO SMELL SOMETHING. I THOUGHT IT WAS IN THE AIR BUT THEN I NOTICED THAT THERE WAS SMOKE COMING FROM UNDER MY FRONT HOOD. I IMMEDIATELY PULLED OVER, GOT OUT OF THE VAN AND SAW SMOKE THEN FIRE COMING FROM UNDER THE HOOD. I MOVED QUITE A DISTANCE AWAY AND CALL 911 AS I WAS STANDING LOOKING AT THE VAN, I SAW SOMETHING DRIPPING WITH FIRE FROM THE RIGHT PASSENGER FRONT END. CAR WAS TOAST. IT BURNED IMMEDIATELY. NO WARNING SIGN, ENGINE LIGHT ALERT NOTHING ... VERY SCAREY!! WILL NOT BUY ANOTHER QUEST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10761607September 4, 2015
STRUCTURE:BODY
I WAS DRIVING TODAY WITH MY FAMILY ON MY 2012 NISSAN QUEST WHEN ALL OF THE SUDDEN THE RIGHT BACK DOOR OPEN AND CLOSE WHILE I WAS DRIVING ON THE HIGHWAY, LUCKILY MY DAUGHTER WAS WEARING HER SEAT BELT AND NOTHING HAPPENED THIS IS UNSAFE, THIS IS AN UNSAFE CAR TO DRIVE, I WENT TO THE DEALER AND THEY SAID THEY CANT FIX IT BECAUSE IS A LONG WEEKEND AND THEY DONT WANT TO WORK. THIS IS NOT THE WAY TO TREAT A CUSTOMER, YOU GET PAY TO WORK THEN DO YOU JOB. NISSAN ARE THE WORSE CAR. I WILL HOLD NISSAN 100% RESPONSIBLE IF SOMETHING HAPPENS TO ME OR MY FAMILY WHILE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760906September 2, 2015
UNKNOWN OR OTHER
WHEN DRIVING THE CAR ENGINE SOUNDED AS IF IT WAS GOING TO FALL OUT OF CAR FOUND OUT THE ENGINE MOUNTS WERE ALL BROKEN AND NEEDED TO BE REPLACED. REPLACED ALL THE MOUNTS AND THE CAR STILL JERKS HARD WHEN DRIVING AND LOSES POWER SOMETIMES AND WILL REV VERY HIGH WHEN DRIVING FOR NO REASON AT ALL. TOOK CAR BACK TO MECHANIC AND WAS TOLD HAD TO REPLACE TRANSMISSION MOUNTS AFTER ALREADY REPLACING MOUNTS FOR OVER 900 DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759246August 25, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE ON DECEMBER 1, 2012, I CAME TO A STOP AT THE RED LIGHT. WHEN THE LIGHT CHANGED, I PUT MY FOOT ON THE GAS PEDAL AND IT MOVED SLIGHTLY THEN JUST COASTED, (THROUGH THE LIGHT) AND CAME TO A STOP IN THE RIGHT TURN LANE OF THE PARKING LOT. FORTUNATELY, THERE WERE ONLY A FEW CARS BEHIND ME AND I MADE IT THROUGH THE INTERSECTION. I TRIED TO START THE VEHICLE BUT TO NO AVAIL. I CALLED A TOW TRUCK AND THE LOCAL NISSAN DEALERSHIP TO LET THEM KNOW I WAS ON THE WAY. WHEN THE DRIVER ARRIVED, HE PUT MY VEHICLE ON THE TOW TRUCK AND DROVE TO THE KROGER GAS ISLAND IN THE PARKING LOT. HE PUT $5 IN THE TANK BUT NOTHING HAPPENED. AT THE NISSAN DEALERSHIP I EXPLAINED WHAT HAPPENED. THE INVOICE READS: CUSTOMER STATES THE CAR STALLED OUT CAUSE: GAS GAUGE SHORTED OUT AND STUCK ON 1 (THAT'S ALL THAT PRINTED). I HAD 1/2 TANK OF GAS WHEN THIS HAPPENED. I KEEP TRACK OF MILEAGE AND FILL-UPS. IT TOOK MORE DAYS TO CORRECT THE PROBLEM THAN INITIALLY DISCUSSED. THEY WOULD CALL AND LET US KNOW THAT SOMETHING DIDN'T WORK WHEN PROVIDING A STATUS UPDATE. FINALLY THEY TOLD US THEY BELIEVE THE PROBLEM TO BE FIXED. WE PICKED UP MY VEHICLE ON DECEMBER 6, 2012, AND PAID OVER $775 FOR THE REPAIRS. I HAVE TRIED TO CONTACT THE DEALERSHIP (LEFT VOICE MAIL, LEFT MESSAGE WITH PERSON, AND SENT EMAIL) BUT HAVEN'T HEARD BACK YET. I BELIEVE THE PROBLEM I EXPERIENCED IS THE SAME AS THE NOTIFICATION/ RECALL CAMPAIGN AND 1) MY VEHICLE SHOULD BE REVIEWED TO MAKE SURE THE PROBLEM IS 'CORRECTED' AND 2) A FULL REFUND TO BE MADE AS THIS INCIDENT IS IN LINE WITH THE DOCUMENTED INFORMATION IN THE RECALL CAMPAIGN. NISSAN HAS THE PAPERWORK TO GO BACK AND CONFIRM THIS REPAIR. THE NHRTA ACTION NUMBER I FOUND IS PE14012. (MODEL YEARS 2007-2009)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758683August 23, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE ENGINE SUDDENLY CUT OFF AND STOPPED RUNNING. HAD VEHICLE TOWED TO NISSAN DEALER AND WAS TOLD FUEL PUMP HAD TO BE REPLACED COSTING $1163.31. THEN ON DECEMBER 15, 2014 WHILE DRIVING THE VEHICLE STALLED. HAD FUEL DELIVERED AND STARTED RIGHT UP, THE FUEL GAUGE INDICATED 1/4 TANK LEFT WHEN IT STALLED. ONCE FILLED I MONITORED USAGE AND CONCLUDED THE GAUGE IS OFF BY 1/4 TANK OR MORE. TRIED TO HAVE THIS COVERED AS PART OF THE PERVIOUS REPAIR BUT THEY COULD NOT COMMIT THAT THIS WAS PART OF THE PREVIOUS REPAIR. THEN IN JANUARY I RECEIVED NOTICE OF THE FUEL GAUGE RECALL PE14012. WHEN I CALLED THE DEALER THEY INDICATED MY VEHICLE VIN WAS NOT SHOWN TO HAVE A PROBLEM EVEN THOUGH I HAVE EXACTLY THE DESCRIBED PROBLEM. I HAVE JUST RECEIVED NOTICE THAT THIS NOW A KNOWN PROBLEM AND TO CALL THE DEALER TO SCHEDULE FUEL GAUGE REPAIR. HOW MANY OTHERS HAVE HAD A SIMILAR FAILURE WHICH I BELIEVE IS AN EXTENDED PART OF THIS RECALL. THE INITIAL REPAIR SHOULD BE PART OF THIS RECALL AND ANY CHARGED PAID FOR THIS SHOULD BE REFUNDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750325August 21, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING FROM PEKIN TO WORK IN PEORIA AND NOTICED THAT I HAD A LITTLE LESS THAN 1/4 TANK OF FUEL SO I FIGURED I WOULD BE ABLE TO GET GAS ON THE WAY HOME. WHEN I CHECKED THE TRIP GAGE IT SAID THAT I HAD 8 MILES TO GO BEFORE I RAN OUT OF GAS. THAT IS A HUGE DIFFERENCE THAN WHAT MY GAS GAUGE SAID. I STOPPED AND GOT GAS IMMEDIATELY AND WHILE DOING SO I NOTICED THAT IT TOOK 17 GALLONS OF GAS. IF IT HAD ACTUALLY HAD A 1/4 TANK IN IT THERE IS NO WAY THAT I SHOULD BE ABLE TO PUT 17 GALLONS OF GAS IN AN 18 GALLON TANK. I HAVE CALLED MY NISSAN DEALERSHIP ABOUT IT AND WAS TOLD THERE WAS NO RECOLLECTION OF THIS BEING AN ISSUE. THIS ISN'T THE FIRST TIME IT HAS HAPPENED BUT I CANNOT REMEMBER THE FIRST TIME IT HAPPENED. SINCE THIS HAS BEEN HAPPENING I HAVE BEEN KEEPING TRACK OF MY MILEAGE AND FILLING UP ACCORDING TO MY MILEAGE RECORDS. I HOPE THIS CAN GET FIXED SOON I AM A MOTHER AND THE LAST THING I WOULD WANT TO HAPPEN IS TO GET STRANDED ON THE SIDE OF THE ROAD WITH MY BABY IN THE CAR BECAUSE OF AN ERROR THAT WASN'T MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748245August 12, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
NISSAN QUEST CLUSTER LOSES ABILITY TO MONITER FUEL AND TEMPERATURE , WHICH CAUSED ME TO RUN OUT OF FUEL WHILE TRAVELLING AT A SPEED OF 55MPH. AFTER RESEARCHING ONLINE I SEE THERE IS A REPAIR BUT HOW DOES THE DEALER NOT SEE AN ISSUE WITH THIS PROBLEM. THE LCD SCREEN ESSENTIALLY PEEL AWAY FROM THE SCREEN DUE TO HEAT OR HUMIDITY . I SEE THIS AS A DANGER AND I FEEL IT PUTS MY FAMILY ALONG WITH OTHERS IN DANGER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747811August 11, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
MAY 2014, I HAD A WET DRIVER SIDE A PILLAR THAT WAS LEAKING. NISSAN ATTRIBUTED IT TO A DEFECTIVE SUNROOF WITH A CRACK. THE HEADLINER, SUBWOOFER AND AMPLIFIER WERE REPLACED. ON JULY 10, 2015, I TOOK MY CAR TO A FLAGSHIP CARWASH. AFTER MY CAR WAS WASHED I NOTICED WATER ON THE RIGHT SIDE OF THE REAR SUNROOF AND ON THE HEADLINER IN THE REAR OF THE VEHICLE ON BOTH THE RIGHT AND LEFT SIDES OF THE CAR WAS WET IN ALL THE ABOVE NOTED LOCATIONS. MY RADIO ALSO STOPPED WORKING. NISSAN HAD MY CAR FOR FIVE DAYS AND SAID THEY COULD NOT RECREATE THE LEAK OR DETERMINE WHAT WAS WRONG WITH THE RADIO. THEY WOULD NOT LOOK AT THE RADIO AS IT WAS NOT UNDER WARRANTY. I TOOK MY CAR TO A LOCAL RADIO REPAIR SHOP AND THEY DISCOVERED RUST BEHIND THE PANELS IN THE REAR OF THE VEHICLE, IN THE CARGO AREA AND 2 INCHES OF WATER UNDER MY CARGO AREA. VEHICLE WAS PURCHASED FEB 2013 NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746921August 7, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 35MPH THE ENGINE SUDDENLY STOPPED RUNNING AND THE VEHICLE DRIFTED TO A STOP. ALL ATTEMPTS T RESTART THE VEHICLE FAILED. THE GAS GAUGE INDICATED THAT THE FUEL TANK HAD APPROXIMATELY 1/3 OF A TANK OF GAS REMAINING. I SPENT JUST A FEW MINUTE SEARCHING THE INTERNET FOR PEOPLE HAVING SIMILAR PROBLEMS WITH THE SAME MAKE AND MODEL (2007 NISSAN QUEST). THE SEARCH UNCOVERED LOTS OF COMPLAINTS ABOUT FAULTY GAS GAUGES INDICATING IMPROPER FUEL LEVELS. SO I POURED A FEW GALLONS OF GAS INTO THE FUEL SYSTEM AND THE VEHICLE STARTED. I HAVE SINCE HAD THE VEHICLE QUIT RUNNING 2 MORE TIMES UNDER SIMILAR CIRCUMSTANCES. EACH TIME MORE FUEL IS ADDED AND THE VEHICLE STARTS WITH NO TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745858August 3, 2015
ENGINE
WHILE DRIVING IN THE FREEWAY, THE ENGINE SUDENLY STALLED, PULLED OVER AND TRIED A COUPLE OF TIMES AND ENGINE STARTED AGAIN, AFTER THAT THE STALL COTINUES HAPPENING WITH NO SIMPTOMS AT ALL, IT HAPPENS AT ANY TIME AND ANY CONDITION; DURING TRAFFIC DRIVING OR DURING HIGH SPEED DRIVING, DAY OR NIGHT. REALLY DANGEROUS BECAUSE SOME TIMES OTHER DRIVERS HAVE PROBLEMS TO AVOID CRASH WITH MY VAN THAT DOES NOT START AND CAN NOT BE MOVED AWAY. ALL KIND OF REVIEWS HAVE BEEN PERFORMED AND NO SUCCESS TO FIX THIS ISSUE. I HAVE READ THIS IS A VERY FREQUENT FAILURE FOR NISSAN QUEST VEHICLES; CAN YOU DO ANYTHING TO ASK NISSAN FOR A SOLUTION? A LOT OF MONEY HAS BEEN PAID FOR SENSORS, RELAYS, ECU, FUEL PUMP AND OF COURSE LABOR. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745548August 1, 2015
ENGINE
ONCE STARTED, THE ENGINE MAKES A TICKING SOUND. OVER THE LAST COUPLE OF MONTHS, THERE HAVE BEEN OCCASIONS WHILE DRIVING, THE VEHICLE WILL RAPIDLY DECELERATE, ENGINE LIGHT ILLUMINATES AND NOT BEGIN ACCELERATING ADEQUATELY UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM HAS ESCALATED TO COMPLETELY STALLING AND THE ENGINE LIGHT ILLUMINATES. AFTER A FEW ATTEMPTS, THE VEHICLE WILL RESTART, BUT THE PROBLEM IS OCCURRING MORE FREQUENTLY. A LOCAL MECHANIC DIAGNOSED THE PROBLEM AS THE TIMING CHAINS NEEDING TO BE REPLACED. AFTER FURTHER RESEARCH, I HAVE DISCOVERED CLASS ACTION LAWSUITS IN SOME STATES FOR PREMATURE FAILURE OF TIMING CHAINS ON 2004-2009 NISSAN QUEST, AMONG OTHER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745565August 1, 2015
FUEL/PROPULSION SYSTEM
SAME AS MOST OTHERS ON HERE, WE WERE DRIVING AND THE VEHICLE RAN OUT OF GAS. GAS GAUGE READ JUST OVER QUARTER OF A TANK, YET WAS ACTUALLY EMPTY. WE DO OUR BEST TO GET IT FILLED UP AT A HALF TANK, BUT THIS IS THE THIRD TIME THIS HAS HAPPENED IN A YEAR AND A HALF. WE'VE GOTTEN TWO LETTERS FROM NISSAN INFORMING US OF THE ISSUE, BUT IT'S STARTING TO APPEAR AS THOUGH NOTHING IS GOING TO BE DONE TO FIX THIS SAFETY ISSUE. HOPEFULLY SOMEONE DOESN'T HAVE TO DIE TO GET THEM TO STAND BEHIND THEIR PRODUCT. OBVIOUSLY THERE'S A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744685July 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 45 MPH, THE TRANSMISSION SLIPPED AND MADE AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. IN ADDITION, THE ODOMETER FAILED TO PROVIDE THE READING LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE WATER PUMP, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743711July 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING AND THE RESULT WAS A POSSIBLE MISALIGNED CRANK POSITION SENSOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ACTION NUMBER: PE14012 (FUEL SYSTEM, OTHER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT THE CONTACT WAS NOT OFFERED A REMEDY. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736193July 24, 2015
FUEL/PROPULSION SYSTEM
THE GAS GAUGE IS SAYING THAT THERE IS OVER A QUARTER OF A TANK AND THE VEHICLE RUNS OUT OF GAS. THIS WAS HAPPENING OCCASIONALLY. NOW, IT IS HAPPENING MORE AND MORE. NOW, I FEEL THAT I MUST FILL UP EVERY FEW DAYS SO I AM NOT LEFT STRANDED AGAIN. FIRST TIME, CLOSE TO HOME. SECOND TIME ON MY WAY TO WORK ON A MAJOR HIGHWAY (VERY SCARY). THIRD TIME, CLOSE TO HOME AGAIN. I WAS TOLD THAT A RECALL WAS TO HAPPEN OVER THE SUMMER OF 2015 BUT CAN NOT FIND ANY INFORMATION ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735986July 23, 2015
FUEL/PROPULSION SYSTEM
VEHICLE STALLED ON MORNING DRIVE TO WORK. OVER 1/4 TANK OF GAS ACCORDING TO GAS GAUGE. HAD VEHICLE TOWED TO AUTO REPAIR WHERE THEY DETERMINED IT WAS A FAILED FUEL PUMP. WHEN THE REMOVED THE GAS TANK TO REPLACE THE FUEL PUMP THE MECHANIC SAID THERE WAS VERY LITTLE GAS IN THE TANK. THEY REPLACED THE FUEL PUMP AND CHARGED ME $736.00. WHEN THEY TESTED THE ORIGINAL FUEL PUMP, IT OPERATED BELOW THE MANUFACTURERS SPECIFICATIONS. THE MECHANIC STATED THAT TRYING TO RESTART THE ENGINE WITH LITTLE GAS IN THE TANK (FAULTY GAS GAUGE) CAUSED THE ORIGINAL FUEL PUMP TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735382July 21, 2015
ENGINE, POWER TRAIN
ENGINE MOUNT FOUND BROKEN DURING OIL CHANGE. CHANGED AND FOUND BROKEN AGAIN AT ABOUT 50000. CHANGED AND FOUND BROKEN A THIRD TIME AT 75000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735381July 21, 2015
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKED ALONG PERIMETER OF PASSENGER AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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