Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10133836August 22, 2005
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE A 2005 NISSAN MURANO WHICH IS TWO WHEEL DRIVE WITH THE CTV TRANSMISSION. WE WERE COMING BACK FROM VACATION FROM COLORADO WHEN THE PROBLEM STARTED. SEVERAL TIMES DURING THE TRIP WHEN WE WERE COMING DOWN A HILL WITH THE CRUISE CONTROL ON THE CAR WOULD TRY TO MAINTAIN THE SELECTED SPEED HOWEVER IF THE HILL WAS A LITTLE TO BIG IT WOULD TURN OFF THE CRUISE CONTROL IT SELF. WE WERE JUST SOUTH OF SAN ANTONIO THE LAST TIME THAT IT HAD TURNED OFF THE THE CRUISE. THE PROBLEM WAS WHEN IT TURNED OFF THE CRUISE IT ALSO DISABLED THE TRANSMISSION. IT WAS RATHER SCARY AS WE WERE DRIVING IN RUSH HOUR TRAFFIC WHEN IT DID IT. WE WERE COMING DOWN A HILL WHEN THE CRUISE TURNED IT SELF OFF AND IN THE PROCESS THE CAR STARTED TO SLOW DOWN AND WE WERE IN THE MIDDLE LANE. ALL WE COULD DO WAS TURN ON THE RIGHT TURN SIGNAL AND HOPE NO ONE WOULD HIT US. ONCE WE HAD GOTTEN TO THE SHOULDER AND STOPPED I HAD REALIZED THE ENGINE WAS STILL RUNNING BUT THE TRANSMISSION WOULDN'T RESPOND. I HAD PUT IT IN PARK AND BACK INTO DRIVE BUT THE CAR WOULDN'T RESPOND. I FIGURED IF I SHUT THE ENGINE OFF AND RESTARTED IT THAT MAYBE IT WOULD RESET WHATEVER WAS WRONG. I RESTARTED THE ENGINE AND THE WHOLE DASH LIT UP. ONE BY ONE THE LIGHTS HAD GONE OUT EXCEPT THE "SERVICE THE ENGINE SOON" LIGHT. HOWEVER THE TRANSMISSION WORKED AND HAS WORKED SINCE. BY THE TIME WE HAD GOTTEN HOME AND GOTTEN AN APPOINTMENT TO TAKE IT IN TO A NISSAN DEALER THE LIGHT HAD GONE OUT. WE HAD TAKEN IT TO THE CHARLIE CLARK NISSAN IN HARLINGEN TEXAS AND THEY HAD IT FOR TWO DAYS AND NEVER HAD A PROBLEM WITH IT. THE REASON THEY DIDN'T HAVE A PROBLEM IS THAT WE HAVE NO HILLS AS WE LIVE IN THE VALLEY AND THERE ARE NO HILLS HERE. THEY SAID THAT THEY HAD CHECKED EVERYTHING THAT COULD CAUSE THE PROBLEM AND EVERYTHING WAS TO SPECIFICATION. SO NOTHING WAS ADJUSTED , OR REPLACED SO AS FAR AS I'M CONCERNED THE PROBLEM IS STILL THERE AND THE NEXT TIME WE GET INTO THE HILL COUNTRY IT WILL PROBABLY ACT UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133675August 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, EQUIPMENT:MECHANICAL:CARRIER/RACK
MY 6-MONTH PREGNANT WIFE WAS DRIVING OUR NEW MURANO WHEN ALL THE SUDDEN THE CAR'S SERVICE ENGINE LIGHT WENT ON AND THE CAR WOULDN'T GO BEYOND A FEW MILES AN HOUR ON THE INTERSTATE. ALTHOUGH SHE MADE IT HOME SAFE, WHEN WE HAD IT TOWED TO THE DEALER THEY TOLD US THAT THERE WAS NOTHING WRONG WITH THE CAR. SINCE THEIR COMPUTER DIDNT RECOGNIZE A PROBLEM, THE TECHNICIAN WOULDNT LOOK AT IT. A FEW WEEKS LATER, THE SAME THING HAPPENED AGAIN TO US AND WHEN WE TOOK IT IN AGAIN THE DEALER SEEMED IGNORANT OF THE RECALL. WE RECEIVED THE RECALL NOTICE IN BETWEEN INCIDENTS AND COULDNT GET AN APPT RIGHT AWAY. WHEN I SHOWED HIM THE FORM, HE SAID THAT THE ALTERNATOR PROBABLY DIDNT NEED TO BE REPLACED BUT THAT THEY'D LOOK AT IT. IT'S FRUSTRATING THAT WE HAVE TO FIGHT SO MUCH TO GET THIS ISSUE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132969August 15, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INCIDENT: 2005 NISSAN MURANO PURCHASED ON JULY 5, 2005 FROM COLLINS NISSAN IN INDIANAPOLIS, INDIANA. VEHICLE ID # [XXX] I WAS DRIVING WEST ON INTERSTATE 86 THROUGH NY STATE ON THE MORNING OF AUGUST 1, 2005 . A FEW MILES WEST OF CORNING, NY I NOTICED THE SMELL OF GAS. STOPPED AT A REST AREA AND NOTICED GAS LEAKING ON THE PARKING LOT. I PROCEEDED TO JAMESTOWN, NY (50 MILES) TO TAKE THE CAR TO THE CLOSEST NISSAN DEALER.. SIGNATURE NISSAN 716 664 0175 DISCOVERED THAT SOMETHING HAD GONE THROUGH THE GAS TANK AND I WOULD NEED TO REPLACE IT. HE SHOWED ME HOW THE GAS TANK DROPS DOWN AND HAS A SMOOTH UNPROTECTED SURFACE FACING FORWARD WHERE (WHAT EVER IT WAS THAT HIT THE TANK) WENT THROUGH THE PLASTIC SURFACE. I DELIVERED THE DAMAGED GAS TANK TO COLLINS NISSAN AND IT IS BEING HELD AT THERE SERVICE DEPARTMENT FOR FURTHER INSPECTION... FOR OVER 50 YEARS OF DRIVING , I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN TO ME WHILE DRIVING MANY MAKES OF CARS. I AM CONCERNED ABOUT THE WAY THE TANK HANGS DOWN, HAS A VULNERABLE SURFACE, AND IS NOT PROTECTED FROM ROAD HAZARDS....THE LEAKING GAS COULD HAVE CAUSED MUCH BIGGER PROBLEMS. I AM CONCERNED THAT THIS COULD HAPPEN AGAIN WITH MUCH WORSE RESULTS. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129600July 21, 2005
FUEL SYSTEM, GASOLINE:STORAGE
WHILE DRIVING ON A HIGHWAY ON VACATION, SOME DEBRIS FROM A VEHICLE IN FRONT OF OUR CAR FELL OFF AND WE DROVE OVER IT. WHEN WE STOPPED A FEW MILES DOWN THE RODE WE SMELLED GASOLINE AS SOON AS WE OPENED THE CAR DOOR. WHEN MY HUSBAND LOOKED UNDER THE CAR, HE SAW THE THERE WERE SEVERAL PUNCTURES IN THE GAS TANK. THE FIRE DEPARTMENT CAME TO CONTAIN THE GASOLINE, AND THEN THE CAR WAS TOWED TO A DEALERSHIP. THE CAR IS STILL AT A DEALERSHIP WAITING ON A NEW GAS TANK TO BE SHIPPED (EXPECTED DELIVERY DATE IS 1 MONTH FROM THE ORDER DATE). I'VE KNOWN OTHER CARS TO RUN OVER DEBRIS AND NOT HAVE THE GAS TANK PUNCTURED. IT SEEMS THAT THE GAS TANK IS MORE SUSCEPTIBLE TO THIS SORT OF PROBLEM. I'VE READ OTHER SIMILAR COMPLAINTS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125926June 20, 2005
CHILD SEAT
THE NISSAN MURANO HAS A DEFECT THAT MAKES INSTALLING CHILD SEATS DIFFICULT, IF NOT IMPOSSIBLE, IN THE REAR CENTER POSITION. SPECIFICALLY, THE ANCHOR POINT FOR TETHER STRAPS OF FORWARD FACING CHILD SEATS IS LOCATED SO FAR FROM THE VEHICLE'S CENTER SEAT THAT YOU CANNOT SUCCESSFULLY ANCHOR THE TETHER STRAP, THUS PREVENTING A TRUE INSTALLATION IN THE CENTER POSITION. I AM A NATIONALLY CERTIFIED CHILD SEAT TECHNICIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125272June 14, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2005 NISSAN MURANO ALTERNATOR FAILURE AT 8900 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121492May 2, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2005 NISSAN MURANO EXPERIENCED PROBLEMS WITH THE GAS TANK.*MR THE CONSUMERS WIFE WAS DRIVING THE VEHICLE WHEN ALL OF A SUDDEN SHE HEARD A CLUNK UNDER THE VEHICLE. WHEN SHE ARRIVED AT HER DESTINATION, SHE DISCOVERED SMELLED GAS AND SAW THAT THE GAS WAS POURING FROM THE GAS TANK FORMING A POOL UNDER AND AROUND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DISCOVERED THAT THE GAS TANK HAD A GAPING 2-3 INCH HOLE IN IT. THE CONSUMER WAS CONCERNED THAT THE MATERIAL USED IN THE MANUFACTURING OF THE GAS TANK WAS EITHER DEFECTIVE OR IMPROPER FOR THE USE IN INTENDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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