Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10157644May 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. ALTHOUGH NO ATTEMPT WAS MADE TO RESTART THE ENGINE, THE VEHICLE WAS TOWED TO A DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE, BUT RESET THE COMPUTER. AFTERWARDS THE COMPUTER WAS RESET THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE DEPARTMENT DETERMINED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. *AK UPDATED 6/16/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156996May 8, 2006
ELECTRICAL SYSTEM
BOTH FAILURES 4/8/06 AND 5/1/06 - PAUSE IN STARTING, ENGINE HESITATIONS WHEN RUNNING,AWD LOCK COMES ON, SERVICE ENGINE SOON COMES ON, NO ACCELERATION POWER - CANNOT DRIVE VEHICLE. BOTH TIMES SAME CODE U1000 - ELECTRICAL AND GROUND WIRE PROBLEM. I HAVE BEEN LEFT STRANDED TWICE IN THIS VEHICLE AND FEEL VERY UNSAFE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155794April 20, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED THE FUEL TANK LEAKS. THE CONTACT CAN STILL SMELL GAS FUMES VERY STRONGLY. AN NHTSA RECALL, # 06V054000 AND 06V003000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155489April 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE ON A MAJOR ROAD WITH FOR OUR FAMILY VACATION, OUR MURANO EXPERIENCED A COMPONENT FAILURE. SPECIFICALLY, OUR ROAD TRIP ORIGINATED FROM CENTRAL NEW JERSEY WITH SEVERAL DESTINATIONS SCHEDULED FOR SEVERAL CENTRAL AND SOUTHERN FLORIDA LOCATIONS. ALL WAS NORMAL UNTIL OUR JOURNEY FROM MIAMI TO DEBARY, FL WHERE SLIGHT INDICATORS OF A MALFUNCTION BEGAN TO MANIFEST ITSELF. WHILE CRUISING ON INTERSTATE 95 BETWEEN WEST PALM BEACH AND TITUSVILLE, THE CRUISE CONTROL SPONTANEOUSLY DISENGAGED. AFTER SEVERAL ATTEMPTS TO RE-ENGAGE THE SYSTEM YIELDED THE SAME RESULTS, I INITIALLY DETERMINED THAT THERE MAY BE AN INHERENT DIFFERENCE IN THE MURANO'S CRUISE CONTROL SYSTEM VERSUS OTHER CARS I'VE DRIVEN/OWNED AND DECIDED THAT I WOULD LOOK INTO IT AT A LATER TIME. LATER IN THIS SAME TRIP (SPECIFICALLY BETWEEN TITUSVILLE AND SANFORD FLORIDA), I WAS ON A DESOLATE ROAD (ROUTE 46) WHEN THE MURANO'S 'SERVICE ENGINE' LIGHT ILLUMINATED AND IT SEEM TO BE STUCK IN 2ND GEAR. NOTE: THE MURANO HAS A BELT DRIVEN CVT AND NOT A CONVENTIONAL GEAR BOX; NEVERTHELESS, THIS WAS THE MANNER IN WHICH THE PROBLEM CAN BE CHARACTERIZED. MAKING MATTERS WORST WAS THE FACT THAT IT WAS 12:30AM AND ROUTE 46 IS SPARSELY TRAVELED, WITH NO SIGNS OF "CIVILIZATION". (NOT MEANT TO MELODRAMATIC.) FORTUNATELY, I WAS STILL ABLE TO DRIVE THE MURANO (AT NO GREATER THAN 40MPH @ 4,000RPM) TO OUR INTENDED DESTINATION. ON THE FOLLOWING MORNING, I BROUGHT MY MURANO TO DELAND NISSAN WHERE THE SERVICE DEPARTMENT PROMPTLY DETERMINED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED ACCORDINGLY. FORTUNATELY, THE PART WAS IN STOCK AND REPLACED UNDER WARRANTY IN LESS THAN 2 HOURS. (NOTE: THE SERVICE DEPARTMENT AT DELAND NISSAN WAS SIMPLY THE BEST SERVICE DEPARTMENT I'VE EVER ENCOUNTERED, IN TERMS OF RESPONSE TIME, PROFESSIONALISM AND CUSTOMER COMMUNICATION; I WISH MY HOME DEALER SERVICE DEPARTMENT WAS LIKEWISE.) THE REMAINDER OF OUR VACATION AND RETURN TRIP OCCURRED WITHOUT FURTHER INCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155438April 16, 2006
SEAT BELTS, EQUIPMENT
I OWN A 2005 NISSAN MURANO SL [XXX] AND DUE TO RECALL NUMBER 06V048000, I TOOK IN MY VEHICLE TO HAVE THE GAS TANK SHIELD AND SAFETY BELT WEBBING INSTALLED TO ST CHARLES NISSAN INC, ST PETERS, MO (NISSAN DEALER NO. SCN). UPON MY VEHICLE'S RETURN, I FIND THERE IS NO 2ND ROW LH SEAT BELT CLIP FOR ME TO INSERT EITHER THE 2ND ROW LH SEAT BELT OR MY CHILD SEAT SECURING HARNESS INTO. THERE WERE 3 CLIPS PRIOR TO MY TAKING THE VEHICLE INTO THE DEALERSHIP - ONE FOR 2ND ROW RH, ONE IN THE MIDDLE AND ONE FOR 2ND ROW LH. NOW THERE ARE ONLY 2 AND I CAN SEE VISIBLE SIGNS OF THE LH SEAT BELT CLIP HAVING BEING CUT OFF FROM THE SEAT. THIS PREVENTS ME FROM ATTACHING MY CHILD SEAT FOR LH REAR PASSENGER TO USE A SEAT BELT. I AM NOT SURE IF THIS IS THE DEALERSHIPS FAULT OR NISSAN'S DIRECTION TO THE DEALERSHIP TO REMOVE THE SEAT BELT CLIP, BUT AS OF RIGHT NOW THERE IS NO WAY I CAN USE A CHILD SEAT AS THERE IS NO PLACE TO SECURE THE HARNESS ON THE LEFT HAND SIDE. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155203April 5, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER DISSATISFIED WITH THE SAFETY OF THE NISSAN MURANO. *TS ***NAR*** THE CONSUMER RECEIVED A RECALL 06V054000 WHICH REFERENCED THE FUEL TANK. THE RECALL INDICATED THAT A FITTING FOR VAPOR RECIRCULATION, WHICH IS WELDED ON THE FUEL TANK, MAY COME OFF THE FUEL TANK BECAUSE INCORRECT MATERIAL WAS USED. THE DEALER DID NOT HAVE THE PART TO PERFORM THE RECALL REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153894March 28, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 20MPH OR LESS, THERE WAS INCREASED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSTIC TEST WHERE PERFORMED. THERE WHERE NO FAILURE CODES DETECTED. THE SERVICE MANAGER ALSO, TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153756March 26, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TODAY WHILE OUT OF TOWN WE WERE ATTEMPTING TO REFILL OUR 2005 NISSAN MURANO. AFTER I HAD GOT BEYOND THE HALF FULL POINT SOMEONE AT THE GAS STATION POINTED OUT THAT THERE WAS SOMETHING LEAKING FROM OUR VEHICLE. AFTER CLOSER INSPECTION BY MYSELF AND THEN A MECHANIC AT THE SERVICE STATION IT WAS NOTED TO HAVE A HOLE IN THE GAS TANK. I AM UNSURE WHAT CAUSED THIS HOLE TO OCCUR BEING THAT WE NEVER HEARD ANYTHING ACTUALLY HIT THE VEHICLE. NOT ONLY DID THIS PUT A DAMPER ON OUR WEEKEND GETAWAY BUT WE ALSO FOUND OUT HOW LITTLE COVERAGE THE EXTENDED WARRANTY PROVIDED TO US, WHICH WAS A SHOCK SINCE WE WERE VERY PRESSURED INTO BUYING THIS EXTENDED WARRANTY AND WERE TOLD THAT THE VEHICLE WOULD BE COVERED AND ALSO THAT WE WOULD HAVE 24 HOUR ROADSIDE ASSISTANCE. AFTER CONTACTING THE NISSAN 24HR ROADSIDE ASSISTANCE WE LEARNED THAT WE HAD NO COVERAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151467February 28, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT*: THE CONTACT STATED WHILE THE VEHICLE IDLED, IT STALLED. AFTER THE VEHICLE STALLED THE BRAKE LIGHTS AND OTHER INDICATOR LIGHTS ILLUMINATE. UPON INSPECTION THE DEALERSHIP REPLACED THE OXYGEN SENSOR. THE PROBLEM RETURNED LESS THAN A MONTH LATER. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150585February 18, 2006
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
43 DEGREES, 5 PM, 1561 MILES, 2005 NISSAN MURANO SL I START VEHICLE, BACK UP, PULL OUT OF DRIVEWAY, CAR WILL NOT ACCELERATE. MAX SPEED OBTAINABLE 20 MPH, VERY, VERY SLOW TO GET ANY SPEED. ENGINE WILL REV TO 2500 RPM, WHEN FLOORED, NO ACCELERATION, RETURN HOME. SERVICE ENGINE SOON LIGHT ON SLIP OFF LIGHT ON VEHICLE DYNAMIC CONTROL LIGHT ON PARK VEHICLE AND AND TRY RESTARTING SEVERAL TIMES, CAR STARTS OK, ABOVE THREE LIGHTS COME ON EACH TIME. DO NOT TRY TO DRIVE AGAIN THAT DAY. SAT. EVENING, NO DEALER OPEN. TRY AGAIN SUNDAY, 55 DEGREES, STARTS OK AND ONLY SES LIGHT COMES ON, DRIVES, OK CALL JEFF SMITH NISSAN WARNER ROBINS GA ON MONDAY. SAYS BRING CAR IN. DEALER STATES CAR IS IN "LIMP MODE". THEY KEEP A WEEK. FINDINGS: DTC CODE U1000 CAN COMM CIRCUIT, C1132 ABS CHECK ABS-OK TECHLINE REF #755136 APPLY TSB NTB06-009 DATED FEB 8, 2006 SEEMS OK, NOW. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF IF I HAD BEEN PULLING OUT IN TRAFFIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150395February 16, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
2005 NISSAN MURANO PURCHASED MAY 2005~ 13,000 MILES: I WAS IN PROCESS OF A Y TURN. WHEN I PUT THE CAR IN REVERSE TO BACK UP, THE CAR WOULD NOT MOVE, I PUT THE CAR IN DRIVE IN MADE AN ATTEMPT TO DRIVE FORWARD. THE CAR DID NOT MOVE. THINKING MAYBE I MIGHT BE ON SOMETHING, I PUT CAR IN PARK, GOT OUT AND LOOKED AROUND AND UNDERNEATH MY WHEELS. NOTHING. GOT BACK IN THE CAR AND TRIED TO BACK UP AGAIN. CAR WOULD NOT MOVE. I GOT OUT, STOOD IN FRONT OF THE CAR AND LOOKED AT IT. I COULD READILY SEE THE LEFT FRONT WHEEL WAS TURNED IN THE DIRECTION THEY WERE SUPPOSED TO BE SINCE I WAS IN THE PROCESS OF A Y TURN. HOWEVER, THE RIGHT WHEEL WAS FACING THE OPPOSITE DIRECTION. I KNEW THIS CAR WASN'T GOING NO WHERE. BUT FOR THE LIFE OF ME I DID NOT GET HOW THAT COULD SUDDENLY BE. I DID NOT HIT ANYTHING. THE PAVEMENT WAS FLAT. NO CURBS, NO NOTHING IN THE WAY! I WAS STUCK BLOCKING MY CUL DU SAC. I CALLED THE DEALER. I TALKED TO A GUY IN SERVICE DEPARTMENT. I TOLD HIM WHAT THE SITUATION WAS. HE SAID, "IT SOUNDS LIKE TIE RODS ARE SHOT." I SAID, "ON A NEW CAR?" HE SAID, I WILL CALL THE TOW DRIVER. THERE IS NO VISIBLE DAMAGE UNDERNEATH OR ANYWHERE ON THE VEHICLE TO INDICATE I HIT ANYTHING OR THAT ANYTHING HIT ME. I DID NOT RUN OVER OR HIT ANYTHING. I WAS JUST IN THE PROCESS OF A Y TURN. THE TOW DRIVER ARRIVED. HE WALKED AROUND THE VEHICLE AS I TOLD HIM WHAT HAPPENED. HE SAID, "THIS IS GOING TO BE A PROBLEM!" AS THE CAR WAS BEING PULLED ONTO THE FLATBED TRAILER TOW, I CRINGED, COVERING MY FACE FROM THE NOISE OF METAL CRUSHING AND BENDING. I KNEW WHATEVER WAS WRONG WITH MY CAR WAS NOW ENHANCED BY THE TOW. IT IS DEFINITELY THE TIE ROD. THE DAMAGE IS $5,000.00. THE RESULT, THE SERVICE DEPARTMENT SAID I HIT SOMETHING AND NISSAN WON'T PAY. I KNOW IT IS A PARTS FAILURE OR MANUFACTURING DEFECT. MY CAR IS ON RACK AT DEALER NOW SO ANY ASAP INFO WOULD BE APPRECIATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149528February 6, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
I WOULD LIKE TO INFORM YOU THAT THE WINDSHIELD WASHER SPRAY NOZZLE DOES NOT DIRECT THE FLUID PROPERLY ON THE WINDSHIELD. THIS IS ESPECIALLY TRUE FOR THE PASSENGER SIDE OF THE VEHICLE. WHEN SPRAYING THE WASHER FLUID IT HITS VERY LOW ON THE WINDSHIELD AND DOES NOT ALLOW ANY FLUID TO THE UPPER HALF THE GLASS. IN FACT IT WILL HIT THE WIPER ARM FIRST AND THIS THEN BLOCKS ANY ADDITIONAL FLUID TO HIT DURING THE FIRST PASS. ALSO NOTE THE FOLLOWING OBSERVATIONS. THAT WHEN YOU DRIVING AT HIGHWAY SPEED, THE AIR FLOW OVER THE HOOD DIRECTS THE FLUID TO THE LOWER HALF ON BOTH SIDES. THIS IS DANGEROUS DURING WINTER DRIVING WITH SNOW AND ICE FALLING AND ON THE ROAD. PLACEMENT OF THE NOZZLES ARE IN THE WRONG LOCATION. THEY GET BLOCKED BY SNOW AND ICE. THIS ALSO BECOMES A SAFETY HAZARD. I HAVE TAKEN THE VEHICLE IN AND THEY SAID NOTHING CAN BE DONE ABOUT IT. ''THE NOZZLES CAN NOT BE ADJUSTED''. THIS IS UNACCEPTABLE. I DO NOT KNOW HOW MANY COMPLAINTS YOU HAVE RECEIVED ABOUT THIS SITUATION BUT FROM WHAT I HAVE SEEN ON VARIOUS WEB FORUMS I AM NOT THE ONLY ONE WITH THIS PROBLEM. ARE YOU AWARE OF THE PROBLEM AND IS THEIR A FIX FOR THIS PROBLEM?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148859January 27, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE CURRENT DESCRIPTION HAS TO DO WITH MECHANICAL DEFECTS: I LEASED A BRAND NEW 2005 NISSAN MURANO IN APRIL 2005, AND IN AUGUST OF THAT YEAR THE CAR HAD MAJOR MECHANICAL MALFUNCTIONS THAT INCLUDED: ABS LIGHT CAME ON , INTERNAL FAILURE OF ABS ACTUATOR, AND RIGHT FRONT ABS SENSOR, ENGINE PROBELMS WITH LOSS OF POWER, AND ACCELERATION . NONO CURRENT THROUGH PIN CONNECTORS. HAD TO REPLACE ECM. ENGINE LIGHT CAME ON , INTERNAL FAILURE TO THROTTLE BODY, ALL WHEEL DRIVE LIGHT CAME ON. THEY REPLACED THE ALTERNATOR, I ALSO HAD INTERNAL FAILURE OF A/C AMPLIFIER. MY CAR WAS IN THE SHOP FROM 8/5/05 - 9/13/05 A TOTAL OF 39 DAYS! I CALLED NISSAN ABOUT COMPLYING WITH THE LEMON LAW AND TO NOW THEY HAVE DECLINED TO COOPERATE. I AM CURRENTLY SEEKING LEGAL REPRESENTATION IN THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143747November 28, 2005
SUSPENSION:REAR
DT: CONTACTS STATED WHEN HITTING A BUMP IN THE HIGHWAY THE REAR OF THE VEHICLE WILL GO TO THE RIGHT. THE STEERING WHEEL ITSELF IS 15 DEGREES TO THE RIGHT. THE VEHICLES REAR WHEEL ON DRIVER'S SIDE WILL POINT TOWARD THE PASSENGER'S SIDE OF THE VEHICLE. THIS PROBLEM OCCURS WHEN THE ROADS CONDITIONS ARE WITH SNOW OR ICE. THERE IS NO PRIOR WARNING. THERE IS A NOISE WHEN APPLYING THE FRONT BRAKES. HE CONTACTED THE DEALER. HOWEVER, THEY OFFERED NO FREE REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142530November 13, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I BOUGHT A NEW 2005 NISSAN MURANO ON 8/8/05. ON 10/31/05, I HIT DEBRIS ON I-95. IT PUNCTURED MY FUEL TANK AND GASOLINE LEAKED FROM IT. I HAD TO CALL THE FIRE DEPARTMENT TO DISPOSE THE GASOLINE. I FILED A COMPLAIN WITH NISSAN CORPORATION. THEY REFUSED TO COMPENSATE ME FOR THE DAMAGE. I HAD TO PAY FOR THE REPLACEMENT OF A NEW FUEL TANK MYSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141901November 7, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE TRAVELING SOUTH BOUND ON HWY 95 NEEDLES CALIFORNIA IN A 35 MPH ZONE APIECE OF DEBRIS (POSSIBLY VEHICLE FENDER MOLDING STRIP) STRUCK THE GAS TANK OF OUR 2005 NISSAN MURANO CAUSING THE TANK TO RUPTURE. THE VEHICLE WAS TOWED TO COPPER CANYON NISSAN (LAKE HAVASUE AZ) WHERE THE TANK WILL BE REPLACED. THE COST FOR REPLACEMENT WILL EXCEED $750.00, NOT INCLUDING LOSS OF FUEL. MY WIFE WHO WAS DRIVING AT THE TIME IS NINE MONTHS PREGNANT AND UPON PARKING THE VEHICLE AT HER WORK LOCATION WAS INFORMED OF THE LEAK. THE POSSIBLE HAZARDS WITH THIS ARE TREMENDOUS. THE FIRE DEPARTMENT WAS NOTIFIED SO THEY COULD PLACE QUICK SPILL CLEAN UP DUE TO THE FUEL LEAKING ON, AND RUNNING DOWN THE STREET. THE TANKS RUPTURE WAS CATASTROPHIC CAUSING THE FUEL LEAK TO BE EXCESSIVE AND FROM MULTIPLE HOLES. THE TOW TRUCK OPERATOR INCREASED THE HOLE TO RELEASE THE REST OF THE FUEL FOR TRANSPORTATION. HE (TOW DRIVER) STATED THAT THE RUPTURE WAS SIGNIFICANT AND DANGEROUS. THE SERVICE DEPARTMENT WAS NOTIFIED OF THE NHTSA FINDING AND STATEMENT ON 9-21-05 (RE: OPENING INVESTIGATION INTO MURANO TANK LEAKS FROM ROAD DEBRIS) AT WHICH TIME THEY STATED THEY WERE UNAWARE OF SUCH A PROBLEM BUT WOULD CONTACT NISSAN. I WILL ALSO BE FOLLOWING UP A COMPLAINT TO NISSAN ABOUT THIS POSSIBLE HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140393October 20, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
REGARDING THE NHTSA INVESTIGATION OF A PROBLEM WITH THE FUEL TANK OF THE NISSAN MURANO WHERE THE FUEL TANK IS SUSCEPTIBLE TO PUNCTURES FROM ROAD DEBRIS DURING NORMAL DRIVING CONDITIONS. I HAD THE EXACT SAME PROBLEM. ON AUG 27TH, 2005 WHILE DRIVING FROM FLORIDA TO TORONTO ON HIGHWAY I-95 A PIECE OF DEBRIS ON THE ROAD HIT A LOWER CORNER OF THE GAS TANK OF MY 2005 NISSAN MURANO, MAKING A CRACK IN THAT SPOT. I NOTICED THE GAS LEVEL DROPPING FAST AND PULLED OVER 2 TO 3 MILES AHEAD AT EXIT 53, WALTERBORO, SC AND VERIFIED THE GAS TANK WAS PUNCTURED. I CALLED THE NISSAN ROADSIDE SERVICE, THEY ADVISED TO CALL THE LOCAL POLICE TO GET A REPORT AND THE FIRE DEPARTMENT TO ENSURE THE CAR WAS SAFE FOR TOWING. NOBODY WAS INJURED. THE CAR WAS TAKEN TO A DEALERSHIP IN ORANGEBURG, SC THE NEXT MONDAY WHERE THEY ORDERED A TANK. I CALLED NISSAN CONSUMER AFFAIRS, EXPLAINED EVERYTHING, THEY OPENED A CASE TO HELP SPEED UP THE SHIPMENT OF THE TANK. THEY HAVE A RECORD OF THE PROBLEM. THE CAR WAS READY ON AUG 31ST, 2005. I HAVE A CLAIM NUMBER FROM NISSAN ROADSIDE SERVICE. ANOTHER INTERESTING THING IS THAT WHEN I GOT THE CAR BRAND NEW FROM THE DEALERSHIP, A MONTH BEFORE THE PREVIOUS INCIDENT, ON JULY 23RD, 2005, IT HAD A LEAK IN THE GAS TANK. IT STARTED WITH A SMELL OF GAS AND THE "SERVICE ENGINE SOON" INDICATOR LIT AT ALL THE TIMES. THAT HAPPENED WITHIN A DAY OF GETTING THE CAR. THE DEALERSHIP REPLACED THE TANK, THE SMELL WAS GONE, BUT NOT THE PROBLEM WITH THE "SERVICE ENGINE SOON" INDICATOR. AFTER A NUMBER OF EMISSION TESTS THEY ALSO REPLACED A VALVE IN THE EXHAUST CONDUCT THAT RUNS FROM THE GAS TANK TO THE CAR EXHAUST. AFTER THAT THE INDICATOR CAME BACK ON, SO THEY REPLACED THE CAR COMPUTER. THIS TIME THE PROBLEM WAS RESOLVED, OR AT LEAST IT HAS NOT HAPPENED AGAIN. IT'S FAIR TO SAY THE DEALERSHIP SERVICE PEOPLE WERE VERY HELPFUL AND NOTIFIED NISSAN RIGHT AWAY TO GET THEM INVOLVE SINCE THE START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137823October 20, 2005
VISIBILITY:WINDSHIELD, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE WINDSHIELD IS DISTORTED. THE GLASS IS WAVY, AND IT IS HARD TO SEE OUT OF. THE WINDSHIELD THE PROBLEM WAS WITH THE OUTER SIDES OF THE WINDSHIELD. THE CONSUMER NOTICED THE PROBLEM ABOUT TWO WEEKS AFTER PURCHASING IT. THIS OCCURRED ON APRIL 5, 2005. WHEN THE CONSUMER WENT TO TWO DIFFERENT DEALERSHIPS, HE WAS ADVISED THAT EVERY VEHICLE OF THAT YEAR, MAKE, AND MODEL HAD THE SAME PROBLEM. WHEN HE CONTACTED THE MANUFACTURER, THEY SAID THAT THEY WERE MADE THAT WAY. THE CONTACT STATES THAT THE VEHICLE WAS SUPPOSED TO BE A 4-WHEEL DRIVE, BUT IT IS ONLY AN ALL WHEEL DRIVE VEHICLE WHEN THE ROAD IS WET. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139880October 17, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GASOLINE TANK PUNCTURED WHILE DRIVING NORMAL HIGHWAY SPEEDS - BY DEBRIS IN THE ROAD. BOTH GASOLINE AND RADIATOR FLUID SPILLED FROM MY CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134634August 29, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DT: THE CALLER STATED WHILE DRIVING AT 55 MPH THE HEADLIGHTS CAME ON AND THE ENGINE STALLED. THE CALLER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL ON THE ALTERNATOR, AND THE DEALER REPLACED IT. 10 DAYS LATER THE VEHICLE STALLED AGAIN. THE CALLER HAD A CLOSE CALL. DEALER SAID HE WAS TOO BUSY TO LOOK AT VEHICLE . DEALER HAD VEHICLE SINCE SATURDAY AND HE HAS NOT LOOKED AT IT YET. MANUFACTURER SAID THEY WILL GET BACK TO THE CALLER IN A FEW DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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