Nissan Juke Complaints

478 consumer complaints on file.

#11279452November 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
BRAKE SWITCH STOPPED WORKING WHEN PRESSED EACH TIME BUT WAS STILL CONNECTED. CAR COULD NOT BE STARTED WHEN BRAKE LIGHTS DO NOT COME ON. AFTER CONFIRMING NO ISSUE WITH THE BRAKE. THE CAR STARTED STALLING PERIODICALLY WHILE DRIVING CAUSING A SAFETY ISSUE. APPEARS TO BE RELATED TO THE START STOP SWITCH SAFETY CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270182October 22, 2019
ENGINE
TL-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269577October 19, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
ELECTRICAL ISSUES BEGAN WITHIN MONTHS AFTER PURCHASING (DEC 2014). NAVIGATION SYSTEM, RADIO, INTERIOR LIGHTS ALL GO HAYWIRE UNEXPECTEDLY. RADIO//NAVIGATION COMPLETELY BLACK; INTERIOR LIGHTS EITHER STAY ON, FLICKER OR WON'T COME ON AT ALL. AFTER TAKING IT BACK TO THE DEALERSHIP & HAVING THEM TEST IT, THEY ALWAYS CLAIMED THEIR COMPUTERS DIDN'T CATCH ANY ISSUES. I REQUESTED THAT MY COMPLAINTS BE MARKED DOWN & SENT IN TO MANUFACTURER EVERY TIME. THAT BEGAN HAPPENING BEFORE 20,000 MILES AND CONTINUES TODAY (115,000 MILES). THE CAR HAS NEVER THROWN ANY CODES & NEVER HAD ANY CHECK ENGINE LIGHTS, OR ANY SUCH MECHANICAL ISSUE LIGHT NOTIFICATIONS COME UP ON DASH. THE CAR BEGAN LOSING POWER AROUND 75,000 MILES (OIL CHANGES, MAINTENANCE DONE ON TIME)'WHEN ACCELERATING THE CAR WOULD SKIP, JUMP OR ALMOST STALL WHENEVER TRYING TO PULL OUT IN TRAFFIC. CHANGED SPARK PLUGS AT RECOMMENDED MILEAGE (100,000), NO CHANGE. ONE DAY AFTER DRIVING TO THE GAS STATION WHICH IS 4.2 MILES FROM MY HOME & BACK HOME, WHEN MILEAGE WAS AROUND 100,000 (CONVENIENTLY IMMEDIATELY AFTER WARRANTY EXPIRES) MY CARS A/C QUIT WORKING, AND THE CAR RAN INCREDIBLY HOT (WITH ABSOLUTELY NO INDICATION OF ANY ISSUES). I NOTICED MY FEET WERE BURNING UNDER THE DRIVER SIDE DASH (WHILE DRIVING). PULLED OVER, POPPED HOOD-IMMEDIATELY SAW COOLANT RESERVOIR (PLASTIC RESERVOIR) WAS EMPTY, CHECKED OIL DIPSTICK AND NOTHING'NO OIL. 3 DAYS PRIOR TO THIS SITUATION I CHECKED FLUIDS (IN SOUTH GEORGIA DURING THE BE SUMMER IT'S INCREDIBLY HOT & I WAS TAUGHT TO KEEP AN EYE ON OIL/FLUIDS DURING EXTREMELY HOT WEATHER. I HAD AN OIL CHANGE ROUGHLY A MONTH PRIOR TO THIS SITUATION AS WELL. AFTER THIS OVERHEATING PROBLEM WAS RESOLVED, MY A/C NO LONGER COOLED. RECHARGING DID NOTHING'DUE TO THE PERFECT TIMING OF THE WARRANTY EXPIRING THAT LEFT ME WITH NO ALTERNATIVE OTHER THAN ACCEPT MY FATE & THE UNBEARABLE GEORGIA HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269300October 18, 2019
POWER TRAIN
RECENTLY MY 2011 NISSAN JUKE AFTER RUNNING ON INTERSTATE OR GOING ABOVE 55 FOR SHORT PERIOD OF TIME LOSES ALL POWER. I ALMOST WAS IN WRECK ON OCT 5 2019. I WENT FROM 70MPH TO 5. ONCE CAR RESTED I REROUTED ONTO SIDE ROSDS HOME. NOW I'M UNABLE TO DRIVE MY CAR ON INTERSTATE OR HIGHWAY . WHAT I HAVE READ IS SAFETY ISSUE WITH COOLING OF THE TRANSMISSION. NOW I'M WRITING YOU TO PLEASE HELP ME WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269003October 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE INTERSTATE, THE CAR SLOWS DOWN AND WILL NOT ACCELERATE. IF I PRESS THE GAS TO GET OUT OF THE WAY OF ON COMING TRAFFIC THE CAR SKIPS AND DOES NOT GO OVER 40 MPH. I TRY TO GET TO THE FAR LANE IN HOPE'S OF NOT BEING HIT. I TURN THE CAR OFF AND TRY TO START IT AGAIN AND THE ENGINE LIGHT COMES ON, TRY AGAIN TO START IT AND IT SLOWLY MOVES UNTIL IT GAINS SPEED AND I KEEP MY HAZARDS ON, ENGINE LIGHT GOES OFF AND IT HAS BEEN DOING THIS PERIODICALLY EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267081October 8, 2019
ENGINE
TURBO HAS COME APART, WITH NO WARNING! CAR WAS IN EXCELLENT CONDITION BEFORE THIS HAPPENED. THIS SHOULDN'T HAVE HAPPENED AND A VERY EXPENSIVE PROBLEM AT THAT!. I'M TAKING A LOAN FOR THE REPAIR SINCE I NEED MY CAR. EVERY NISSAN I'VE PURCHASED BEFORE HAS BEEN VERY DEPENDABLE. I WAS TOLD THIS A BIG PROBLEM WITH THE JUKE AND NEED TO BE RECALLED. PLEASE CONSIDER THE RECALL ON THE JUKE TURBO, I LOVE THIS CAR BUT CAN'T AFFORD ANYTHING ELSE TO HAPPEN. MY CAR HAS BEEN SITTING IN MY DRIVEWAY FOR 2 MONTHS, SO I COULD COME UP WITH THE MONEY. MY HUSBAND DIE IN JANUARY 2019 AND MONEY IS VERY LIMITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265356October 1, 2019
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS TAKEN IN FOR ORIGINAL RECALL REPAIR IN NOVEMBER 2018 TO CHARLIE CLARK NISSAN. UPON PICKUP OF VEHICLE, I ALERTED SERVICE MAN OF STRONG SMELL OF GAS AND HE STATED IT HAD BEEN REPAIRED BUT MY FILTERS SIMPLY NEEDED TO BE REPLACED. I HAD ALL MY FILTERS REPLACED THREE TIMES AND ATTEMPTED TO TAKE MY VEHICLE TO ALTERNATE NISSAN DEALERSHIPS DUE TO PERSISTENT SMELL OF GAS BUT WAS TOLD SINCE THEY'RE ARE NO OPEN CAMPAIGNS WITH MY VIN. I TOOK MY VEHICLE BACK TO ORIGINAL DEALERSHIP AND HAVE NOW BEEN TOLD IT IS INDEED LEAKING FUEL AS A DIRECT RESULT OF THE RECALL BUT THEY ARE UNABLE TO COVER THE COSTS OF THE REPAIR DUE TO IT ALREADY BEEN PREVIOUSLY WORKED ON. VEHICLE LEAKS FUEL PROFUSELY, OMITS BLACK FUMES THROUGH EXHAUST AND HAS ISSUES ACCELERATING. AVERAGE FUEL USAGE IS 60 MILES PERFULL TANK OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258673September 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR TURN OFF WHILE DRIVING IN LOW SPEED. OR AFTER A TURN NO WARNING LIGHTS OR CHECK ENGINE CODES WHATSOEVER STARTING ON SEP 26 2019. AND KEEP DOING IT AT LEAST TWICE PER DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258577September 27, 2019
POWER TRAIN
I DRIVE A LOT. I NOTICED THAT WHEN DRIVING ON HOT DAYS 80+ ON LONG DRIVES 1 HOUR+ ON THE INTERSTATE, MY CARS POWER AND RPMS BASICALLY SHUT DOWN. THIS HAPPENED MULTIPLE TIMES STARTING AROUND 50K MILES. THE TRANSMISSION OVERHEATED AND PUT THE CAR INTO A SAFETY MODE. THE TRANSMISSION OVERHEATED DUE TO A MANUFACTURING ISSUE. THAT WOULD BE, NISSAN FAILING TO PROPER EQUIP THE COOLANT SYSTEM ON THE TRANSMISSION. THIS FAILURE IN SAFELY MANUFACTURING THE TRANSMISSION TO RUN PROPERLY HAS REQUIRED ON MULTIPLE OCCASIONS FOR ME TO PULL OVER ON THE INTERSTATE, TURN MY CAR OFF, AND WAIT 20 MINUTES OR MORE FOR THE TRANSMISSION TO COOL DOWN. THIS ONLY HAPPENS ON LONG DRIVES ON HOT DAYS WHERE MY PERSONAL SAFETY IS HIGHER RISKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256784September 20, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL AND THE ENGINE START BUTTON, THE VEHICLE WOULD NOT IMMEDIATELY START. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BILL SEIDLE'S NISSAN (10500 NW 12TH ST, MIAMI, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256234September 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS JUKE HAS BEEN GREAT UNTIL NOW A WEEK AGO. IT HAS INTERMITTENTLY FAILED TO START. ALL THINGS CHECK OUT GOOD THAT USUALLY CAUSE THIS. THE BATTERY, ALTERNATOR, STARTER, ETC. WE HAVE HAD IT LEAVE US STRANDED AND THE MECHANIC CANNOT FIND ANYTHING WRONG. THERE WAS A SERVICE BULLETIN SENT OUT ABOUT 2011-2013 JUKES SAYING NISSAN KNOWS THIS IS A PROBLEMS. HOWEVER THE DEALERSHIP KNOWS NOTHING ABOUT IT AND LESS THAN HELPFUL. THEY WANT TO CHARGE 160$ TO SEE IF THEY CAN DIAGNOSE IT , BUT IT MUST FAIL IN ORDER FOR THEM TO DIAGNOSE. THE PROBLEM WITH THAT IS THAT IT DOESN'T ALWAYS FAIL. THERE ARE MANY DAYS IT STARTS WITHOUT ISSUE. I UNFORTUNATELY DON'T HAVE AN EXTRA VEHICLE TO HELP GET MY FAMILY AROUND WHILE THEY KEEP IT FOR SEVERAL DAYS. WE BOUGHT THIS CAR USED, AND HAVE HAD NO ISSUES UNTIL NOW. THERE ARE MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE. SEEMS NISSAN SHOULD OWN THE FAULT AND THAT DEALERSHIPS SHOULD KNOW HOW TO HELP CUSTOMERS IT DOESN'T ALWAYS FAIL TO START AFTER IT HAS BEEN SITTING. IT COULD HAVE BEEN DRIVEN AND THEN TURNED OFF TO GET GAS, AND THEN WON'T START. OH AND IT ALWAYS STARTS AFTER THE BATTERY HAS BEEN JUMPED OFF. WHAT IS THAT ABOUT SINCE THE BATTERY TEST GOOD. SEEMS ELECTRICAL, OR SOFTWARE UPDATE SOMETHING. PLEASE HELP.IT SEEMS THAT OTHER CUSTOMERS HAVE HAD THE ECM REPROGRAMMED AND THAT HAS SEEM TO HELP RESOLVE THE ISSUE. SOUTHWEST NISSAN IS AWFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255902September 16, 2019
POWER TRAIN
WHILE DRIVING MY 2015 NISSAN JUKE (70+ MPH) ON THE HIGHWAY THE CVT STYLE TRANSMISSION STARTED ACTING STRANGE. IT WOULD REV UP AND BOTTOM OUT CAUSING THE VEHICLE TO JERK/LURCH A LOT. AT JUST UNDER 90,000 MILES THE TRANSMISSION HAD TO BE REPLACED. THAT STILL DIDN'T FIX THE PROBLEM COMPLETELY. THE THE INTAKE MANIFOLD HAD TO BE REPLACED. AT 90,000 MILES THERE WAS LEAKAGE UNDER THE VEHICLE THAT APPEARED TO BE THE AWD TRANSFER CASE. TOOK THE VEHICLE BACK TO NISSAN SERVICE DEPT AT 94,000 MILES AND WAS TOLD I NEED THE RIGHT FRONT AXLE SEAL REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255547September 16, 2019
POWER TRAIN
TRANSMISSION SLIPPING WHILE DRIVING ON ANY ROAD AS GOES UP HILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246744August 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE HIGHER THE RPM, THE LOUDER AND FASTER THE NOISE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN CAUSED THE NOISE. THE VEHICLE WAS CURRENTLY WAITING TO BE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245435August 21, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED IN AN ATTEMPT TO REGAIN SPEED, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HUM SAFETY DEVICE THAT NOTIFIED THE DRIVER WHEN THE SPEED EXCEEDED 65 MPH, WHICH CAPTURED THE SPEED AT THE TIME OF THE FAILURE. THE CONTACT MENTIONED THAT A SIXTEEN WHEELER WAS BEHIND HER WHEN THE FAILURE OCCURRED AND HONKED AT HER DUE TO ALMOST BEING REAR ENDED. THE CONTACT CALLED BEDFORD NISSAN (18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT SHE COULD DROP OFF THE VEHICLE. THE DEALER WAS UNAWARE AS TO WHEN THE VEHICLE WOULD BE DIAGNOSED AND THERE WERE NO LOANERS AVAILABLE FOR THE CONTACT. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME. A MONTH BEFORE THE FAILURE, WHEN ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244726August 18, 2019
ELECTRICAL SYSTEM, WHEELS
MY 2017 AWD JUKE HAS ONLY 16,000 MILES ON IT AND ALREADY NEEDS THE FRONT TIRES REPLACED. THE BACK TIRES LOOK ALMOST NEW. I TOOK IT IN TO HAVE THE TIRES ROTATED AND WAS TOLD THEY ARE TOO WORN TO ROTATE AND WOULD NEED TO BUY 4 NEW TIRES. THE OTHER PROBLEM IS THE CAR WOULD NOT START SOMETIMES. IT IS PUSH BUTTON START. I NOTICED THE GREEN KEY LIGHT FLASHING ON THE DASH. AFTER READING THE MANUEL, I REPLACED THE BATTERY IN THE FOB. THAT DID NOT RECTIFY THE PROBLEM. THE BRAKE PEDAL WILL NOT ENGAGE TO START THE CAR. IT IS CURRENTLY PARKED IN THE GARAGE AND I HAVE NO IDEA HOW WE WILL BE ABLE TO MOVE IT SINCE IT CAN NOT BE PUT IN GEAR WITHOUT BEING TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244538August 16, 2019
ELECTRICAL SYSTEM
I BROUGHT MY JUKE INTO NISSAN FOR AN OIL CHANGE. AFTER GETTING THE VEHICLE BACK THAT NIGHT I BEGAN HAVING ISSUES STARTING THE CAR. INITIALLY I THOUGHT THE KEY NEEDED TO BE REPROGRAMMED. I SPENT THE MONEY BOUGHT A SECOND KEY AND THE THERE PROBLEM STILL EXIST. THE START/STOP ENGINE BUTTON ON THE CAR ONLY STARTS THE CAR AFTER MULTIPLE TRIES. THERE IS OBVIOUSLY AN ISSUE WITH THE START/STOP BUTTON. THIS HAS BEEN A CONTINUAL PROBLEM AND HAS LEFT ME STRANDED BECAUSE THE CAR WILL NOT START BACK UP. THE BATTERY IS BRAND NEW, I HAVE A BRAND NEW KEY, AND THE BREAK PEDAL CENSOR IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242769August 9, 2019
ENGINE
CAR LOST POWER AS TURBO FAILED WHILE TRAVELING IN 70 MPH TRAFFIC ON INTERSTATE 90
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240423July 29, 2019
POWER TRAIN
FAULTY TRANSMISSION, MY CAR HAS LESS THAN 60K MILES AND THE TRANSMISSION STARTED FAILING. IT WAS UP TO DATE ON TRANSMISSION FLUID AND FILTERS WERE GOOD. MY MECHANIC COULDN'T THING A REASON WHY THE TRANSMISSION WAS FAILING, I WAS SUGGESTED TO PUT A BRAND NEW TRANSMISSION ON MY CAR WHICH HAS ONLY 55K MILES, THIS STARTED TO HAPPEN WHILE I WAS ON THE HIGHWAY, MY TRANSMISSION STARTED SLIPPING OUT OF NO WHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234603July 24, 2019
POWER TRAIN
TRANMISSION SLOW TO TAKE OFF SAFETY ISSUE WHEN TURNING IN TRAFFIC. ALSO FAILS COMPLETELY QUITE OFTEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Juke