Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11269885October 21, 2019
VISIBILITY/WIPER
ONE MORNING THIS SUMMER, I SAT DOWN IN MY CAR AND STARTED THE ENGINE. I HEARD A LOUD POP AND A LARGE CRACK APPEARED, RUNNING DOWN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING AND WAS NOT MOVING AT THE TIME OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269939October 21, 2019
EXTERIOR LIGHTING
ADDENDUM TO MY PREVIOUSLY SUBMITTED COMPLAINT ABOUT DIM LOW BEAM HEADLIGHTS AND NOT BEING ABLE TO SEE AT NIGHT. PLEASE DON'T THINK IT'S BECAUSE MY HEADLIGHT COVERS ARE CLOUDY WITH AGE. MY HEADLIGHT COVERS ARE CRYSTAL CLEAR AND CLEAN AND OWNERS OF NEWER MODELS OF THIS CAR REPORT THE SAME PROBLEM. THE HIGH BEAMS ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269749October 20, 2019
EXTERIOR LIGHTING
2013 NISSAN ALTIMA, THE HEADLIGHTS ON THE VEHICLE ARE POOR QUALITY. IT IS DIFFICULT IF NOT IMPOSSIBLE TO SEE AT NIGHT WHEN UTILIZING THE LOW BEAMS. VISIBILITY IMPROVES IF YOU UTILIZE THE HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269815October 20, 2019
POWER TRAIN
CAR WILL NOT SHIFT OUT OF PARK WHILE IN STATIONARY MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269520October 19, 2019
AIR BAGS, POWER TRAIN
RANDOMLY MY AIRBAG LIGHT CAME ON. BUT NO AIRBAGS EVER DEPLOYED. ALSO I BELIVEVE MY YEARS TRANSMISSION HAS A RECALL ON IT. EVERY NOW AND AGAIN IT DOWNSHIFTS WHILE I AM ACCELERATING ON THE HIGHWAY AND IT TERRIFIES ME. I WOULD APPRECIATE FEELING SAFE IN MY INVESTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269124October 17, 2019
EXTERIOR LIGHTING
LOW BEAM HEAD LIGHT TOO DIM CAN NOT SEE AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269195October 17, 2019
POWER TRAIN
CAR WILL NOT SHIFT OUR OF PARK TO REVERSE WHILE IN STATIONARY MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269282October 17, 2019
SUSPENSION
TRAVELING ABOUT 30 MPH, THOUGHT REAR TIRE WAS FLAT. INSPECTION REVEALED THE RIGHT REAR SUSPENSION AND SPRING HAD BROKEN AND COLLAPSED. RESEARCH REVEALED THIS IS AN ACUTE AND COMMON PROBLEM. HAD I BEEN TRAVELING AN A GREATER SPEED, COULD HAVE BEEN TRAGIC. I WAS ON A TOWN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268938October 16, 2019
SUSPENSION
WHILE TRAVELING WITH MY WIFE IN NOVEMBER 2018 I FELT A SLIGHT SHUDDER. THE CAR BECAME CHALLENGING TO CONTROL. I CAREFULLY DROVE TO A PARKING LOT. A VISUAL INSPECTION REVEALED THE PASSENGER SIDE REAR WHEEL COCKED AT AN ODD ANGLE. A CAR TRANSPORTER WAS CALLED AND THE DRIVER OBSERVED A BROKEN SUSPENSION COMPONENT. THE CAR WAS TRAILERED TO MY NISSAN DEALER, FOR REPAIR. THEY NOTED THE REPAIR AS: 'CHECK REAR SUSP C/S REAR CONTROL ARM IS ROTTED OUT . . . 120 REPLACE RIGHT REAR SUSPENSION LOWER CONTROL ARM 982 CPA 3.0' ON WEDNESDAY JULY 3, 2019 I EXPERIENCED THE SAME TERRIFYING SENSATION. AGAIN, I MANAGED TO MANEUVER, PARK AND HAVE THE CAR TRANSPORTED TO MIKE BARNEY NISSAN FOR REPAIR. THIS TIME IT WAS SUSPENSION FAILURE ON THE DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269028October 16, 2019
SUSPENSION
ROLLING SLOWLY DOWN A DRIVE THRU BACK END SCRAPED THE CONCRETE CURB AND BROKE THE CONTROL ARM WITH LITTLE IMPACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268255October 14, 2019
SUSPENSION
MY MECHANIC DISCOVERED THAT THE FRONT LOWER CONTROL ARMS HAD DETERIORATED AND NEEDED TO BE REPLACED TO AVOID FAILURE/ACCIDENT. I WAS INFORMED THAT THIS IS A KNOWN ISSUE, AND AUTO SUPPLIERS ARE UNABLE TO KEEP THE PARTS IN STOCK DUE TO HIGH DEMAND WITH RECENT FAILURES IN SPECIFIC YEAR (2013) ALTIMAS AS WELL AS HONDAS. IF THIS IS A KNOWN ISSUE, WHY HAS THERE NOT BEEN A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268265October 14, 2019
SUSPENSION, UNKNOWN OR OTHER
MY SUSPENSION HAS BUSTED OFF THE FRAME OF THE VEHICLE. THIS OCCURED WHILE THE VEHICLE WAS IN MOTION. IT CAUSED THE TIRED TO BEND AND VEHICLE WAS NOT DRIVEABLE. IT MESSED WITH THE STEERING IN THE FRONT AS WELL. LOST TRACTION CONTROL. I HAVE MANY PICTURES I CAN SEND BY EMAIL. I ALREADY SUBMITTED A COMPLAINT WITH # 11267024. I HAVE CONTACTED NISSAN DIRECT AND THEY TOLD ME THERE IS NO SAFETY ISSUE OR RECALL FOR THIS OR THAT NHTSA WAS NOT INVESTIGATING ANYTHING INTO THIS MATTER. I AM SEEING YOU ARE LOOKING INTO THIS MATTER. NISSAN REFUSED TO FIX THE CAR OR HELP ME IN ANY WAY. THEY WERE EXTREMELY RUDE AND IMPOSSIBLE TO GET AHOLD OF. I HAVE SPENT OVER A WEEK TRYING TO REACH SOMEONE. NISSAN WILL NOT HELP IN ANY WAY AND DO NOT CARE IF ANYONE GETS HURT OR THIS HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. IT IS NOW MY PROBLEM TO GET THE VEHICLE REPAIRED AND I DO NOT FEEL SAFE DRIVING IT ESPECIALLY BECAUSE I HAVE CHILDREN. NISSAN COULD CARE LESS. THE REPAIR WAS QUOTED BETWEEN $800-1200 AND NISSAN CANNOT DO A "GOODWILL REPAIR" BECAUSE THEY CLAIM THE VEHICLE IS TO OLD (ITS 6 YEARS OLD) AND HAS HIGH MILEAGE. I BOUGHT THE CAR WITH OVER 50K MILEAGE IN 2014. ALL MY MILEAGE IS HIGHWAY. I AVG 17K A YEAR IN MILEAGE.... AVERAGE IS 12K. NISSAN SHOULD HAVE DONE THE RIGHT THING AND REPAIRED THE VEHICLE. THEY REFUSE! I GET TOLD ITS ALL ABOUT VIN #'S AND PART #S. IT IS A FAILURE ACROSS THE BOARD ON ALL 2013 MODELS. A RECALL NEEDS MADE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268350October 14, 2019
POWER TRAIN
MY 2013 NISSAN ALTIMA SV MODEL HAD THE CVT REPLACED AT 41,289 MILES IN 2017. TWO YEARS TO THE DATE, AT 75,000 MILES 2019 MY CVT TRANSMISSION IS OUT AGAIN. NISSAN VIA VERBAL TOLD ME THAT THE WARRANTY ON THE REPLACED CVT IS 15,000 OR 1YEAR. MY NISSAN ALTIMA 2013. AS I WAS DRIVING THE VEHICLE IT WAS LOOSING MOTION .WHEN DRIVING AND ACCELERATING THE CAR IT WOULDNT GO UP THE THE SPEEDOMETER SPEED, IT SEEMS LIKE IT WAS STALLING. WHEN THE VEHICLE WAS AT THE STOP LIGHT OR STOP SIGN AND I LET GO OF THE BREAK, THE CAR WOULDNT GO INTO "GEAR" . I HAD TO PRESS ON THE GAS PEDAL AND SUDDENLY THE CAR WILL MOVE BUT WITH AN AWFUL "JERK".THAT PROBLEM WAS CONSTANT. WHEN BACKING UP OF MY DRIVE WAY THE SAME THING WOULD HAPPEN, I WILL PUT IT IN "GEAR" AND THE CAR WOULDN'T BACK-UP AT ALL, I HAD TO PRESS THE GAS AFTER 5 SECONDS AND AGAIN SUDDENLY WILL JERK INTO REVERSE. THE CAR ACTUALLY STOPPED IN DIFFERENT OCCASIONS IN THE MIDDLE OF THE STREET WITH HEAVY TRAFFIC IN A BUSY INTERSECTION. THIS IS A BIG SAFETY CONCERN FOR THE DRIVER AND PASSENGERS INSIDE AN UNSAFE VEHICLE THAT JUST "WONT MOVE". ANOTHER CONCERN WOULD BE TO "PUBLIC SAFETY" AS OTHER DRIVERS WILL HAVE TO MANEUVER AROUND THE 'STALLED" VEHICLE. I DID CONTACTED NISSAN USA AND THEY ISSUE A CASE NUMBER ON MY COMPLAIN. MY VEHICLE IS NOW AT THE DEALERSHIP. I DID MY RESEARCH AND THE SAME ISSUE HAS BEEN GOING ON WITH NISSAN CVT TRANSMISSIONS, THAT IN 2010** NISSAN EXTENDED THEIR CVT ( CONTINUOUSLY VARIABLE TRANSMISSION) EQUIPPED VEHICLES ( 2003- 2010) WITH A 10 YEAR / 120,000 MILES LIMITED WARRANTY. IM 100% SURE THAT NISSAN WILL MAKE THEIR 2011 - 2013 ALTIMAS PART OF THEIR COMMITMENT TO THEIR CLIENT BASE, AND ADD THEIR 10 YEAR / 120,000 MILES LIMITED WARRANTY EXTENSION TO THESE PREVIOUS MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268159October 13, 2019
EXTERIOR LIGHTING
VERY DIM LOW BEAM HEADLIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268215October 13, 2019
POWER TRAIN
THE CAR WILL NOT SHIFT OUT OF "PARK" WITHOUT POPPING THE ACCESS COVER ON CONSOLE & PUSHING DOWN ON THE TRANSMISSION RELEASE BUTTON WITH A LONG SCREWDRIVER. STARTING HAPPENING AT APPROX 35K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268104October 12, 2019
EXTERIOR LIGHTING
I HIT A DEER LAST WEEK BECAUSE MY 2013 ALTIMA HAS NO ROAD ILLUMINATION FROM THE LOW-BEAM HEADLIGHTS. I WAS DRIVING ON A TWO-LANE ROAD WITH A 35 MPH SPEED LIMIT, AND I WAS GOING 30 MPH. I DIDN'T REALIZE HOW BADLY THEY HAD DIMMED UNTIL THIS EVENT HAPPENED, BUT I HAVE FOUND THAT I GET MORE ILLUMINATION FROM MY FOG LIGHTS THAN FROM MY LOW-BEAM HEADLIGHTS. THE HIGH-BEAMS STILL WORK GREAT, BUT THE INTERIOR LENS OVER THE LOW-BEAM HEADLIGHTS APPEARS TO BE NEARLY OPAQUE AND PASSES NEARLY ZERO LIGHT EVEN FROM UPGRADED, SUPER-BRIGHT HALOGEN BULBS. IF THEY HAD WORKED LIKE THEY SHOULD I WOULD HAVE SEEN THE DEER AND AVOIDED THE COLLISION. I BELIEVE THIS PROBLEM IS KNOWN TO NISSAN, BUT I AM UNAWARE THAT THEY HAVE TAKEN ANY ACTION TO ADDRESS IT. IF A SAFETY RECALL IS NOT WARRANTED, THEN I WOULD AT LEAST EXPECT THEM TO ADVISE ALTIMA OWNERS OF THE TENDENCY OF THEIR LOW-BEAMS TO GROW DIMMER OVER TIME THAN OWNERS MIGHT EXPECT. I HAVE OWNED SEVERAL VEHICLES OF DIFFERENT MAKES AND MODELS FOR MANY YEARS, BUT THIS IS THE ONLY ONE THAT HAD THIS PROBLEM. I BELIEVE IT IS A LIFE SAFETY ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11267925October 11, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED EXTREMELY LOW, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO NISSAN OF ROUTE 46 (440 RT. 46, EAST TOTOWA, NJ) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE HEADLIGHTS WERE OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267668October 10, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ON OUR 2013 NISSAN ALTIMA HAVE BECOME PROGRESSIVELY DIM DUE TO AN OBVIOUS MANUFACTURING DEFECT. THE FOLLOWING WAS TOLD TO ME DIRECTLY BY THE SERVICE LEAD AT STONE MOUNTAIN NISSAN IN GEORGIA: OVERTIME THE REFLECTIVE FILM IN THE HEADLIGHT UNIT HAS BURNED/MELTED AWAY. THIS CAUSES THE LIGHTS TO NOT BE REFLECTIVE AND THEREFORE SIGNIFICANTLY LESS BRIGHT. HOWEVER, NISSAN IS NOT WILLING TO COVER ANY REPLACEMENTS AS PART OF THEIR WARRANTY OR AS PART OF MY EXTENDED, COMPREHENSIVE WARRANTY. REPLACEMENT UNITS COST $1,300. THE ABOVE IS CONSISTENT WITH WHAT I LEARNED FROM AN INDEPENDENT MECHANIC. THAT MECHANIC TESTED THE HEADLIGHT BULBS AND CONFIRMED THAT THEY WERE ADEQUATELY BRIGHT, HOWEVER THE HEADLIGHT UNIT WAS NOT GENERATING THE PROPER REFLECTION AND BRIGHTNESS. AS STATED ABOVE THIS IS AN OBVIOUS MANUFACTURERS DEFECT TO A CRITICAL SAFETY COMPONENT. THERE IS SEEMINGLY NOTHING THAT ANY HUMAN COULD HAVE DONE TO CAUSE THE ISSUE. A QUICK GOOGLE SEARCH YIELDED SEVERAL WEBSITES WHERE CONSUMERS REPORTED THE EXACT SAME PROBLEM (SUCH AS THIS ONE: HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/2013/HEADLIGHTS-PROBLEMS.PHP), INDICATING THAT THIS IS A SYSTEMIC PROBLEM WITH 5TH GENERATION ALTIMAS IN THE 2013-2015 MODEL YEARS, HOWEVER NISSAN HAS ITS HEAD FIRMLY PLANTED IN THE SAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267745October 10, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED DUE TO SEVERE CORROSION. WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 395-4999) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,800. *LN CONSUMER STATED LUCKILY, I WAS GOING AT A LOW SPEED WHEN ONE OF THEM BROKE OTHERWISE I WOULD HAVE BEEN TAKEN OFF THE ROAD. MY MECHANIC SAID ONE WAS BROKEN AND THE OTHER ONE WAS RUSTED SO IT PROBABLY WAS GOING TO BREAK SOON. I UNDERSTAND THAT NISSAN IS GOING TO HAVE A PROGRAM TO REIMBURSE OWNERS FOR THIS SINCE IT IS A COMMON PROBLEM FOR NISSANS IN THE 2013-2018 YEAR. I HAVE ATTACHED A COPY OF MY BILL AND PHOTOS OF THE DEFECTIVE PARTS. I MANAGED TO GET IN TOUCH WITH A NISSAN REPRESENTATIVE AND HE TOOK MY INFORMATION BUT SAID DUE TO THE FACT WHERE MY CAR WAS MANUFACTURED AT IT WAS NOT ELIGIBLE FOR THE PROGRAM. I TOLD THEM THIS WAS NOT A MANUFACTURE ISSUE BUT A DESIGN FLAW THAT CAUSED THE CONTROL ARMS TO BE EXPOSED TO CORROSION MATERIALS IF THE CAR WAS DRIVEN IN A STATE WHICH USED THESE CHEMICALS. I LIVE IN MINNESOTA WHICH I BELIEVE IS ONE OF THOSE STATES. HE POLITELY DENIED MY CLAIM AND SAID THEY WOULD KEEP IT ON FILE BUT ALMOST GUARANTEED ME NO REIMBURSEMENT WOULD BE COMING MY WAY. I DECIDED TO CONTACT YOUR AGENCY TO SEE IF YOU COULD PROVIDE ME WITH AN AVENUE TO GET SOME REIMBURSEMENT OR A LEAST BRING TO LIGHT A VERY DANGEROUS ISSUE WITH THESE VEHICLES, SO NO ONE ELSE IS INJURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267546October 9, 2019
EXTERIOR LIGHTING
DIM HEADLIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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