Mitsubishi Outlander Complaints (2022)

211 consumer complaints on file.

#11627079November 24, 2024
FUEL/PROPULSION SYSTEM
It sounds like its coming on and shutting off the fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624964November 13, 2024
FUEL/PROPULSION SYSTEM
Apparently the fuel system (fuel canister, fuel dispender, fuel vapor valves). It caused fuel, gasoline, odor to enter inside the vehicle cabin, causing dizziness and nausea to me, my wife and two kids. The problem was confirmed by the dealer. They try to fix it on 3 different occasions without sucess. As of today they requested the vehicle as they recognized is a safety issue and handed my a temporary vehicle. They told me that the repair date is indefinite as the parts doesn't exist in the US, and was order directly to the manufacturer (outside of US). I have knowledge about other persons that are experimenting the same problem.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11621784October 24, 2024
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 40 MPH, the vehicle was shuddering. The contact stated that the vehicle was losing motive power. The vehicle failed to start. The contact added additional fuel. The contact stated that the failure was related to NHTSA Campaign Number: 22V027000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump was faulty and there was no recall coverage for the failure. The vehicle was repaired but the failure recurred. While driving at unknown speeds, the vehicle sputtered, hesitating and jerking. The contact stated that the engine overheated and started sputtering. The engine warning light was illuminated. The temperature gauge increased to high. The contact was able to move over to the side of the roadway. The vehicle was taken back to the same local dealer, where it was diagnosed and determined that the coolant module and relay needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 96,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621287October 22, 2024
TIRES
255 45 zr20 Tires are coming apart. Thread is detached on 3 tires, 4th tire showing similar signs. Metal fibers exposed. Vehicle unsafe to drive. Tires are about 15 months old and were purchased July 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617660October 2, 2024
STRUCTURE:BODY
There is currently a service bulletin out for the hood to be replaced because it flutters on the highway, I purchased the vehicle pre owned at 61,000 miles, Mitsubishi won’t cover the repair because it’s over 60,000 miles, I feel like this is a safety concern as the hood flutters on the highway and I have 2 small children in the car most of the time one is an infant , they are trying to charge me $3,045 for the repair when it was the fault of Mitsubishi. I purchased the car preowned from Chrysler dodge jeep ram at 61,000 miles and there service department told me several times it’s normal and it’s fine, I finally brought it to a Mitsubishi service center and they told me about the issue. This should not have a warranty to be covered for repair it should be a recall , I’m worries the hood will pop open on the highway .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617627October 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving down the highway at 70 mph, my 2022 Mitsubishi Outlander SEL suddenly shut off without warning, causing the entire dashboard and instrument cluster to go dark. In a matter of seconds, the vehicle unexpectedly braked on its own, decelerating from 70 to 0 mph in an extremely short distance. This abrupt stop nearly caused an 18-wheeler behind me to rear-end my vehicle. Thankfully, the truck driver was able to swerve just in time, narrowly avoiding a catastrophic collision. The situation could have resulted in severe injuries or fatalities. During the incident, all power to the vehicle was lost. The brakes became unresponsive and impossible to press, and the steering became extremely difficult to control, making it nearly impossible to maneuver the vehicle safely. This is the fifth time my vehicle has experienced this issue, with the past three instances almost ending in serious accidents due to the car’s complete failure to respond. After a few seconds of total power loss, the vehicle inexplicably starts back up on its own and operates as if nothing had happened. Despite this recurring and life-threatening malfunction, the dealership has been unable to identify or fix the problem after four repair attempts. Each time, they’ve tried different fixes: 1. Initially, a software update was performed. 2. Next, the ADAS controller was replaced. 3. Then, the body computer was swapped out. 4. Now, they are attempting to replace a power distribution system. Even after these numerous interventions, the problem persists, and the dealership has no clear understanding of the underlying cause. They have viewed a video of the incident that I provided, but no actual solution has been identified. The dealership has resorted to seeking advice from other brand technicians in an attempt to resolve the issue, but to date, there is no resolution in sight. This defect poses an imminent danger to my safety and the safety of others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615161September 18, 2024
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
As far as the engine, I received two different dashboard notification icons about engine issues. However, they both disappeared suddenly. Now, my car is starting to stall at random times. I looked to see if my car had a recall and it says my vehicle was not effected. But I'm wondering if it as. Also, my front collision warning is malfunctioning. There is a malfunction warning label on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615088September 17, 2024
SUSPENSION, UNKNOWN OR OTHER
I only had my car 6 months, this is second set of tires I have put on it and it the back ones right off. Also the hood shakes and wobbles while driving the vehicle down the road. I have consulted a lawyer because the rear suspension was fixed once with only 19,000 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612815September 5, 2024
BACK OVER PREVENTION: WARNINGS
When parking error messge comes up on my vehicle took it to dearlship and stated because of a scratch on my front bumper is causeing my rear parking error code this happen after the software upgrade they did
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610186August 22, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I am writing to express my dissatisfaction with the 2022 Mitsubishi Outlander that I financed through your bank. Since purchasing the vehicle brand new in 2022, I have encountered numerous issues that have caused significant inconvenience and concern for my safety. In the past two years, my vehicle has experienced multiple problems, including: 1.Randomly Shutting Off: Last year, my car began randomly shutting off. The dealership attributed this to sensor issues and claimed it was due to me pumping gas while the car was on. Despite this explanation, the problem persisted, and the mechanic only reset the computer system without fixing the underlying issue. 2.Fuel Pump Issues: Recently, on August 11, 2024, my car stopped working for several hours while I was with my daughter. I replaced the battery at a cost of $300, but the problem recurred the next day in traffic. After extensive delays and towing, the dealership identified a fuel pump issue, which is covered under the powertrain warranty but not the connecting parts, costing $1500 each. 3.Safety Recalls: I discovered that the 2022 Mitsubishi Outlander has several recalls related to faulty fuel pump wiring. Although I was initially told my model was not affected, the dealership later confirmed the fuel pump issue. Additionally, the hood of my vehicle was not welded correctly, causing it to flutter and posing a safety hazard. Despite bringing my car to the dealership last year under the original warranty, no effective repairs were made. I have been without a reliable vehicle and have faced significant inconvenience and safety concerns. Given these ongoing issues and the lack of resolution, I am requesting a voluntary repossession of the vehicle. I believe this is the only viable option given the circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609859August 21, 2024
POWER TRAIN, STEERING
The issue with the car involves a problem with the steering gear box. The grease between the rack and support yoke seat has thinned, leading to increased friction during steering. This causes the support yoke to drag along with the motion of the rack, resulting in contact with the rack housing. As a result, a clunk sound and vibration are felt when turning the steering wheel, especially after the car has been stationary for a while. This issue is causing a loss of power and control while driving, making the vehicle unsafe. The recommended fix involves replacing the steering gear box assembly and recalibrating the steering system. The service report ID is: TSB-24-37-001
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605814August 1, 2024
SERVICE BRAKES, WHEELS
There is very loud squealing noise coming from front tires when backing and driving forward. It gets extremely loud when turn the wheel in motion. Dealership claimed they couldn't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602677July 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery in the key fob died. Upon attempting to turn the car on, the car completely shut off. Nothing works and is completely blacked out as if the battery is dead. Jumping the car with jumper cables rebooted the system but the same thing will happen ONLY when the battery in the key fob dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600297July 8, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The warning light starts flashing to alert me it is not active, this happened periodically but the dealer was unable to see it happen. Saw it happening so I went to take it to the dealer but didn’t notice the car in front of me due to the flashing light taking my attention and hit the car in front of me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11597220June 27, 2024
POWER TRAIN, SERVICE BRAKES, VEHICLE SPEED CONTROL
Persistent issue where the vehicle will loose all power to brakes, engine, instrument cluster and infotainment. This issue has almost caused 2 crashes out of the 3 occasions in which it has occurred. When the issue happens all power is lost as if the car were rolling in neutral while off, no indication of what is wrong or anything of the sort. It happened on the highway going about 65 mph, was able to steer (without power steering support) into the emergency lane as the car dramatically dropped speed. The brakes were also not being supported by the booster so it was extremely difficult to push the pedal, thankfully it was on a bit of an uphill. Put the car manually into park after it stopped, and by itself the car restarted, although some of the cluster components and infotainment components were very slow to restart. The next time this happened was in slow traffic, once again the car shut off with no warning of any kind. Once I managed to get the brake pedal pushed far enough for the brakes to engage, I managed to stop the car within a foot or so of the person in front of me. Once again, I put the car in park and it was able to restart on its own. Both times it has been to the dealer, Don Herring of Plano, and as helpful as the service advisor is, there is still no solution in sight as they keep changing electrical components left and right. I am worried about the car becoming a rolling ball of metal that I cannot stop one day. I hope Mitsubishi figures this problem out, otherwise its a fatality waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590040May 22, 2024
VISIBILITY/WIPER
I was driving with shade closed and AC on for around 4hours since 6am from Alexandria - Lousiana. When I arrive in Dallas - TX I decided to open the shade from my sunroof glass and less than 1 minute as I open i heard and noise like a small explosion and saw a hole in my sunroof glass. The glass start to crack. Same moment I closed my shade and reduce my speed. I was 6 minutes from my Hotel. When I stop the car I saw that sunroof glass was in direction from inside to outside the car. Looks clearly that the explosion happened from inside to outside the car. I called to Mitsubishi Road Service and they sent a tow truck to send my car to Don Herring Dealer. After 3 days Mitsubishi called me and told by according pictures it was a rock that hit my glass and broken and they dont have nothing to do. Don Herring Dealer in Texas and Sport Mitsubishi in Orlando both of them assume that dont have any real evidence that was a rock because the glass exploded direction it was to up - showing that happened from inside to outside. I went to Safelite Glass company too and they told the same. As it is tempered glass must be broken in small pieces completely or total fallen inside the car. This looks like when I open the shade and because inside the car was too cold and outside was too hot had some thermical shock and sunroof glass not hold this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588588May 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
As I was parking the parking sensors didn’t engage to say I was too close to another vehicle causing me to side swipe the other vehicle! I thought it was just me but still 4 days later anytime I park the sensors don’t alert me as being too close! The forward and reverse emergency brake system is not engaging as it used to do!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11587450May 7, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585963April 29, 2024
ELECTRICAL SYSTEM, WHEELS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584496April 22, 2024
SUSPENSION, WHEELS
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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