Mitsubishi Outlander Complaints (2023)

46 consumer complaints on file.

#11672216July 9, 2025
AIR BAGS
The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated that he spent 6 days in the hospital for injuries to both knees and the spine. The passenger did not seek medical attention. The local deal was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11666982June 15, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Screen and camera unit cuts off and you have no visual of rear view camera. No radio no sound no screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638649January 26, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
1) 12/20/2024: Took the car to a Mitsubishi dealer as the 'Check Engine Light' was ON for a few days. They erased the code but could not diagnose the cause. Returned home and could NOT charge the car using the same standard outlet (level 1) I used since I bought the car. The instrument cluster displayed the following (Please see Pic 1): a) Error message 'PHEV System Fault, Service Required'. b) Check engine light. c) Forward Collision Mitigation System [FCM] OFF warning light. d) Rear Automatic Emergency Braking [Rear AEB] system OFF warning light. e) Plug-in hybrid EV system warning light. Since 12/20/2024, I have been driving the car with these serious safety issues. 2) 1/2/2025: 'On-board charger' was replaced by the dealer. But the same error continued. Per dealer invoice, they "performed drive cycle pattern 3 and the code returned". Obviously under certain conditions, the erased code returned. 3) Since mid-November, 2024, I have been noticing two different EV range mileage. Please see Pic 2. My phone app showed (on 1/26/2025) a 51 mile EV range whereas the instrument cluster showed only a 39 mile range. All the errors still remain as of 1/26/2025. 4) Opened a case with Mitsubishi but they are refusing to respond with updates. With so many safety issues due to 'PHEV System Fault', I am afraid of taking the car out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626975November 23, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle does not operate at temperatures below approximately 10 degrees Fahrenheit due to manufacture failure to install a battery heater. Was inexplicably deleted from 2023 model year of vehicle. The heat pump system also does not work at low temperatures therefore an electrical resistance heating system is needed. Also, vehicles will not accept charge at low temperatures. The problem can only be confirmed at temperatures below 10 degrees. Vehicle warning lights confirm the problem is due to low temperature conditions. Research indicates numerous complaints that manufacturers are aware of and refuse to address. Could leave owner stranded if leaving vehicle in a cold location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623576November 5, 2024
AIR BAGS, WHEELS
My tire went flat, went to pull over and when my tire went blow , the driver seat airbag came out that’s not right because it’s no wreck no accident no nothing. I just don’t understand what could’ve went wrong with just a tire going flat on the passenger sideand then the driver seat airbag went off no collision no damage no nothing to vehicle my screen go out in the car I lose power when driving it’ll just lose power and now you have to pull over and turn the car off and start it back up. I have taken it in one time before they changed the battery since the battery is not the battery is something electrical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620074October 16, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
“Since April, I’ve had an issue with the caliper in my car, and as of today, October 16, Victory Mitsubishi still hasn’t resolved it. I went back on July 4, and they told me they ordered the parts, but they’ve been on backorder since then. I’m still waiting, and my car’s brakes feel rough, plus the noise is really annoying.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607670August 10, 2024
STEERING, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I took this car 2 times to the dealership about the same issue the steering wheel it has a lose parts inside keep giving a weird noise and the second issue the gas smell inside the cabin if you stop the vehicle on hot day and the ac running they are a very bad gas smell coming inside the cabin throw the ac vents i looked on this issue online alot of people have this issue dealership said can't smell nothing they don't want to put the work in to this issue i need help please even last night we smelled it its very bad alot they said On line other people that the gas tank vents on hot day the vent out the gas and its get in to the ac thats why we smell it but when you are driving you dont smell nothing but if you stop and keep the car running come back it will be inside the cabin full of gas smell coming from the vents i have a disabled son i can't keep going throw this issue and some people said that mitsubishi know about it and they are working on it to fix i can't breath no more gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605018July 29, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Warning reduced power engine sign came on out of no where. This is the second time this shows up on my dash.. plugged computer to it and shows code p0404 EGR valve stuck.. mileage at only 10,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599323July 5, 2024
SUSPENSION
At 15,000 miles the car began to exhibit a loud “knocking” and / or “clunking” sounds upon turning the steering wheel. Three dealerships later I’ve learned it is called a “strut bearing”, and that it’s covered under a “special coverage”. Which special coverage means that this is a widely known issue after the cars have be sold. This should be a total recall. They dealer a fixing it. Had to order parts. Of course no loaner car. Won’t be using the selling dealer any longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589873May 21, 2024
UNKNOWN OR OTHER
The key fobs aren't working ,vehicles are locking children inside and users are having to use manual key inside key fob to open..alot of people are not aware of key..this is a huge saftey issue with summer coming..we were in school drop off with 2 special ed kiddos and the car locked and would not unlock and when you go to the forum many many parents having kids locked inside cars... this started happening after the last computer update on my vehicle..dealer is attempting to fix friday but definitely a issue on a vehicle only 8 months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589819May 21, 2024
STEERING
After this car sits for at least 10 minutes, upon first turn of the steering wheel, a “popping” is felt in the steering wheel, and a “clunk” noise is heard while turning the steering wheel to either the left or the right. A strut issue was advised for the 2022 outlander as a tech bulletin. However nothing as of yet for model year 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588082May 10, 2024
STEERING, SUSPENSION
The contact owns a 2023 Mitsubishi Outlander. The contact stated that on several occasions while driving at various speeds, the vehicle drove over a rock or a manhole cover, the rear end of the vehicle was fishtailed, and the contact lost control of the vehicle. Additionally, during rainy weather, the vehicle would hydroplane. The vehicle was taken to a dealer several times however, the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585300April 25, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The AEB and FCW turns on suddenly then seems like the car is shutting off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584261April 20, 2024
UNKNOWN OR OTHER
The rear view camera doesn't work when I go backwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580334March 31, 2024
ENGINE, ELECTRICAL SYSTEM
I keep getting a message on my Dashboard that indicates my engine malfunction power reduced service now…. This is the second time this has happen … first time i took it to dealer they said oh they don’t see anything after taking to put it on machine and it said my engine was failing then today Easter it’s back and it’s really scaring me and the dealer is to far To be driving the car and this message keeps appearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574899March 1, 2024
TIRES
Bridgestone Ecopia P255/45R22. Safety Concern for these tires, all 4 on my vehicle. Unable to control my vehicle at any speed above 25mph with these tires due to hydroplaning in any precipitation on roadway such as rain. Currently own a 2023 Mitsubishi Outlander SE and a 2023 Mitsubishi Outlander SEL both equipped with these tires and absolutely cannot safely drive these vehicles when it rains in any form of precipitation. The vehicle cannot keep traction on the roadway over 25mph and is sliding/hydroplaning from lane to lane and off the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560117December 14, 2023
POWER TRAIN
Transmission will not shift up out of first gear until the vehicle is completely up to normal operating temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559662December 12, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
After using the outlander for little over 500 miles a warning sign of Parking brake sensor failure occurs every time i stop at a red light. Error occurs for a flash second and is hard to capture when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557489November 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the dashboard. These errors have occurred at different times of day, mileage, and different temperatures. I have pictures for proof. With out these safety features it puts me, my husband, and three small children at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554370November 9, 2023
STEERING
The direction of the car where the wheel is when I turn it on sounds like a (crack)when I stop and start it sounds too, I called the Dealer and they know the problem but Mitsubishi still does not have a solution, they told me that they are investigating and they are not doing anything nothing to correct the problem. The technician told me that he would call in 3 months in case there is any recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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