Mitsubishi i-MiEV Complaints

14 consumer complaints on file.

#11421884June 22, 2021
AIR BAGS, SERVICE BRAKES
Takata Recall. The contact owns a 2012 Mitsubishi I-MIEV. The contact received notification of NHTSA campaign numbers: 19V804000 (Service, Brake, Hydraulic), 17V022000 (Air Bags), and 15V594000 (Air Bags) however, the contact stated there was no local dealer in their area to do the recall repairs. When they reached out to the manufacturer, they were informed to find a local authorized dealer, when the contact found an independent mechanic to do the recall repairs, the manufacturer would not authorize the independent mechanic to do the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319835March 31, 2020
UNKNOWN OR OTHER
MITSUBISHI ANNOUNCED A RECALL FOR ON BOARD CHARGER (OBC) DEFECTS PER ATTACHED LETTER AND ADVISED REPLACEMENT OR REFUND IF PART WAS ALREADY REPLACED. ALSO ATTACHED REPAIR INVOICE 301408 FOR $5080.82 WAS PAID BY WARRANTY COMPANY. MITSUBISHI IS OFFERING REFUND OF $100.00 DEDUCTIBLE INSTEAD OF TOTAL COSTS. PLEASE INTERVENE TO GET THE COMPLETE REFUND FROM OEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311628February 26, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON MULTIPLE OCCASIONS VEHICLE WILL ACCELERATE AT HALF CHARGE UNDER LOAD WILL DEACCELERATE FROM 50 TO BELOW 30 MILES AN HOUR. CAUSING DISRUPTIONS IN TRAFFIC AND PEOPLE PASSING YOU. THE POWER STEERING SEEMS TO SHUT DOWN WITH THE TURTLE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310189February 19, 2020
SERVICE BRAKES
THIS IS PART OF AN EXISTING RECALL NHTSA #19V-804, MANUFACTURER #SR-19-002 REGARDING A VACUUM BRAKE PUMP. RECALL WAS ISSUED IN NOVEMBER 8, 2019, WITH NOTICES SENT TO OWNERS ON JANUARY 7, 2020. MULTIPLE CALLS TO DEALER TO SCHEDULE THE REPAIR REBUFFED AS DEALER CLAIMS THEY CANNOT GET THE PART FROM MANUFACTURER TO PERFORM REPLACEMENT. CALLS TO MANUFACTURER, DURING ADVERTISED BUSINESS HOURS, REJECTED BY AUTOMATIC CALL SYSTEM. IT HAS BEEN 14 WEEKS (OVER 3 MONTHS) SINCE RECALL WAS ANNOUNCED BY MANUFACTURER AND 6 WEEKS SINCE THE RECALL NOTICE WAS SENT TO OWNERS. MANUFACTURER IS NON-RESPONSIVE AND NOT FULFILLING THEIR AGREED TO OBLIGATIONS. MITSUBISHI HAS SAID THEY WILL COMPLY WITH THIS RECALL, BUT ARE DRAGGING THEIR FEET AND WILL NOT OBTAIN OR DISTRIBUTE PARTS TO DEALERSHIPS. MITSUBISHI IS ALLOWING A KNOWN SAFETY DEFECT TO FESTER ON THEIR PRODUCT BY NOT FULFILLING THEIR OBLIGATIONS. PLEASE FORCE THIS COMPANY TO COMPLY WITH THEIR OWN DIRECTIVES AND NOT JUST PAY LIP SERVICE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307038February 4, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 MITSUBISHI I-MIEV. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V804000 (BRAKE ASSIST VACUUM PUMP). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OAKLAND KIA MITSUBISHI, 2424 WEBSTER STREET, OAKLAND, CA 94612 WHERE THE MECHANIC CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR FOUR MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187483March 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 MITSUBISHI I-MIEV. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V522000 (SERVICE BRAKES, HYDRAULIC), THE BRAKE PRESSURE BEGAN LOSING POWER. IN ADDITION, THE BRAKE INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED SIMS MITSUBISHI (2908 MEDINA RD, MEDINA, OH 44256, (330) 722-8000) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,141.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171524January 22, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ON 11/20/18, WE TOOK OUR 2012 I-MIEV INTO THE ROGER BEASLEY MITSUBISHI AT 1120 SHELBY LN, AUSTIN, 78745 AFTER THE CAR RAPIDLY LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS ON AT LEAST 2 OCCASIONS. THE FIRST TIME HE WAS DRIVING 65 MPH AND THE CAR SLOWED TO ABOUT 15 MPH. THE OUTDOOR TEMPERATURE WAS 50 DEGREES. HE IMMEDIATELY PULLED OVER AND TURNED THE CAR OFF. HE RESTARTED IT TO SEE IF HE COULD GET THE CAR HOME. THE CAR STARTED. HE WAS ABLE TO GET IT UP TO 58 MPH AND ONCE AGAIN IT SUDDENLY LOST POWER AND DROPPED TO 15 MPH. WHEN THE CAR SLOWED TO 15 MPH, THE DASHBOARD DISPLAYED AN EXCLAMATION MARK INSIDE OF A CAR ERROR LIGHT. HE TOOK A VIDEO OF THE 2ND OCCURRENCE: HTTPS://FLIC.KR/P/2EMRH22. NOTE THAT THE CAR HAD 24 MI REMAINING ON THE RANGE AND HAD A BAR INDICATING OF THE BATTERY WAS CHARGED. WE ALSO INTERMITTENTLY RECEIVED THE POWER DOWN WARNING LIGHT ('TURTLE' ICON DISPLAYED ON THE DASH) IN COOLER WEATHER AND/OR WHEN THE CAR TOOK AN UPHILL GRADE AT HIGHWAY SPEEDS--WHEN THIS HAPPENED THE SPEED OF THE CAR DECREASED. THE MAIN DRIVE LI-ION BATTERY IS COVERED FOR DEFECTS IN MATERIAL FOR 8 YEARS OR 160,000 KM. OUR CAR IS A 2012 AND HAS ROUGHLY 50,000 MILES ON IT. IN ALL THIS TIME, WE HAVE RECEIVED NO CLEAR COMMUNICATION FROM THE SERVICE DEPARTMENT AS TO WHEN WE WILL RECEIVE OUR CAR BACK. ALL WE ARE TOLD IS 'WE ARE STILL WAITING TO HEAR FROM THE JAPANESE ENGINEERS.' IT IS UNCONSCIONABLE AND IRRESPONSIBLE FOR MITSUBISHI TO HAVE LEFT US IN THIS POSITION WITH NO VEHICLE AND NO INFORMATION FOR THIS EXTENDED PERIOD OF TIME. I AM NOT AN ENGINEER, BUT THE OPERATIONS OF AN ELECTRIC CAR APPEAR TO BE RATHER STRAIGHT FORWARD. THE CAR EITHER HAS A FUNCTIONING POWER SOURCE OR IT DOES NOT. HAVING A CAR THAT INEXPLICABLY LOSES POWER AT HIGHWAY SPEED WHEN THE BATTERY IS FULLY CHARGED IS A HAZARD NOT ONLY TO MY FAMILY BUT ALSO TO OTHER DRIVERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171175January 21, 2019
SERVICE BRAKES
BRAKES SUDDENLY BECAME VERY DIFFICULT TO OPERATE. THE PROBLEM WAS THE BRAKE VACUUM PUMP. THE DEALER REPORTED TO ME THAT THE BRAKE VACUUM PUMP HAS BEEN REPLACED IN 2013 AS A SAFETY RECALL. APPARENTLY THE REPLACEMENT PUMP DOES NOT FIX THE PROBLEM. THE REPLACEMENT BRAKE VACUUM PUMP REPLACEMENT IS NOT DURABLE. I WAS CHARGED $1,300 TO HAVE IT REPLACED. THE BRAKE VACUUM PUMP HAD SEIZED INTERNALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151876November 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
TWO TRANSMISSIONS HAVE SEIZED AND SHEARED GEARS OR SHEARED GEARS RESPECTIVELY. ADDITIONALLY THE TRACTION BATTERY RETAINS 61% OF ADVERTISED CAPACITY AFTER 5.5 YEARS AND 41,XXX MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078966March 13, 2018
SERVICE BRAKES
BRAKE VACUUM PUMP HAS FAILED THERE HAVE BEEN 2 PREVIOUS RECALLS RELATING TO THIS VACUUM PUMP. MY PUMP HAS BEEN REPLACED ONCE UNDER THE FIRST RECALL. IT WAS NOT REPLACED UNDER THE SECOND RECALL (NHTSA ID: 14V522), DURING WHICH "DEALERS WILL EITHER REPROGRAM THE BRAKE VACUUM PUMP CONTROLLER, REPLACE THE BRAKE VACUUM PUMP OR DO BOTH, FREE OF CHARGE." MITSUBISHI CONSIDERS THEIR RESPONSIBILITY FULFILLED. I SHOULD NOT HAVE TO PAY ($846 FOR THE PART) TO REPLACE THIS CLEARLY PROBLEMATIC PART. I HAVE SPOKEN TO THE DEALERSHIP, AND TO MITSUBISHI OF NORTH AMERICA AND RECEIVED NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661700December 30, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
2012 MITSUBISHI I-MIEV. COMPLAINT RELATED TO SECOND RECALL OF I-MIEV. *MW THE CONSUMER STATED AT 12,000 MILES, THE FRONT BRAKE PADS DISINTEGRATED FOR NO REASON. THE TECHNICIAN STATED THE VACUUM PUMP RELATED AND THE BRAKE PADS DISINTEGRATING WERE RELATED. THE CONSUMER STATED MITSUBISHI WOULD NOT PAY TO HAVE THE VEHICLE SHIPPED HONOLULU FROM HAWAII ISLAND. MITSUBISHI STATED THE BRAKES WERE NOT A WARRANTY ITEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653848November 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 MITSUBISHI I-MIEV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE SPINE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V522000 (BRAKES) AND BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10627794August 23, 2014
AIR BAGS, SERVICE BRAKES
THE I-MIEV WAS BEING OPERATED IN A SHOPPING CENTER PARKING LOT AT AN UNKNOWN SPEED WHEN IT HIT A PARKED CAR A AND PUSHED A INTO PARKED CAR B. THE DRIVER'S AIRBAG IN THE I-MIEV DEPLOYED. THE DRIVER DID NOT APPEAR TO BE AFFECTED BY THE AIRBAG DEPLOYMENT, ACCORDING TO WITNESSES, AND WAS COGENT AND CONVERSATIONAL. THE I-MIEV WAS TOWED AWAY DUE TO FRONT FENDER DAMAGE IMPEDING THE TIRE. THE DRIVER WAS PRESCRIBED THE BLOOD THINNER WARFIN AT THE TIME OF THE ACCIDENT. THE DRIVER CONTINUED WITH THE DAILY ROUTINE AND WAS REPORTED TO HAVE SHOWN NO EFFECTS OF THE ACCIDENT UNTIL 6 HOURS LATER. AT THAT POINT THE DRIVER COLLAPSED INTO A COMA AND NEVER RECOVERED. THE DRIVER WAS TRANSPORTED TO A HOSPITAL ER WHERE A CATSCAN SHOWED A SUBDURAL HEMATOMA. THE CAUSE OF DEATH PER THE DEATH CERTIFICATE WAS COMPLICATIONS OF SUBDURAL HEMATOMA; BLUNT FORCE TRAUMA TO THE HEAD; AND MOTOR VEHICLE ACCIDENT. THERE ARE NO WARNINGS TO NOT RIDE IN THE FRONT SEAT OF A VEHICLE WITH AIRBAGS WHILE ON BLOOD THINNER. THE BLUNT FORCE OF THE AIRBAG DEPLOYMENT CAUSED THE TRAUMA TO THE HEAD LEADING TO THE SUBDURAL HEMATOMA OF THE DRIVER ON WARFIN. HOW OFTEN HAS THIS HAPPENED? WHY ARE THERE NOT ANY WARNINGS ABOUT THE DANGER OF AIRBAG DEPLOYMENT FOR THOSE ON BLOOD THINNERS? THE COMPARISON TO AIRBAG DEATHS TO FRONT-SEATED CHILDREN IS STARK. NOW CHILDREN ARE REQUIRED TO SIT IN THE BACK SEAT TO AVOID AIRBAG DECAPITATION. HOW MANY PEOPLE ON BLOOD-THINNERS HAVE DIE BEFORE ACTION IS TAKEN? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10564009February 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 MITSUBISHI I-MIEV. THE CONTACT STATED THAT WHILE SHIFTING INTO REVERSE, THE VEHICLE SUDDENLY ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THERE WAS EXCESSIVE CORROSION ON THE NEGATIVE BATTERY TERMINAL WHICH NEEDED TO BE CLEANED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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