MINI Cooper Complaints (2011)

200 consumer complaints on file.

#11563595January 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contacts daughter called the dealer but could not identify which dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563316January 3, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was shuddering while starting. Additionally, the contact stated while driving 15-20 MPH, the vehicle was shuddering and turning off intermittently. The check engine warning light was illuminated. The contact stated that he was able to pull to the side of the road each time the failure occurred. The contact stated that upon restarting the vehicle, the vehicle shuddered. The contact was able to drive to a nearby independent mechanic. The mechanic informed the contact that the vehicle was overheating while starting, and that the vehicle was still running even after being turned off. The vehicle was being diagnosed but was not yet repaired. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560094December 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2011 Mini Cooper. The contact stated that the turn signal, interior lights, hazard lights, fog lights, brake lights, windows, and exterior lights were inoperable. The Service Now warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558696December 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the footwell control module had failed. The failure mileage was approximately 111,000. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558301December 4, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact stated that while driving at an undisclosed speed, the electrical system became inoperable. The contact stated the turn signals and the lights were not functioning as intended. The contact also stated that the doors and the window power switches were inoperable. The contact stated that due to the electrical failure, the turn signals could not be used while driving which presented a safety hazard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555327November 15, 2023
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? THE AIRBAG LIGHT KEEPS COMING ON AND OFF, AS WELL AS THE SEATBELT LIGHTS. IT CAN BE INSPECTED IF REQUESTED. How was your safety or the safety of others put at risk? IF THE AIRBAGS OR SEAT BELTS ARE NOT FUNCTIONING PROPERLY THIS COULD RESULT IN INJURY UP TO AND INCLUDING DEATH. Has the problem been reproduced or confirmed by a dealer or independent service center? IT KEEPS HAPPENING, NOT BEEN TO A DEALER YET THOUGH. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO INPSECTION HAS BEEN DONE. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? IT APPEARS THAT THE SUNROOF HAS BEEN LEAKING DOWN THE DASH ON THE PASSENEGER SIDE. THAT LEAKS RIGHT ONTO THE FUSE BOX WHICH COULD BE CAUSING SOME OF THE ISSUES. IF THE FUSE BOX IS BEING LEAKED ONTO THIS COULD BE A POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555328November 15, 2023
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE AGAIN BLOWN. How was your safety or the safety of others put at risk? THIS CAUSE THE ENGINE TO SHUT DOWN INITIALLY WHEN THEY BLEW. THE ENGINE IS NOW AGAIN MISFIRING AS IF THE HEAD GASKETS HAVE BLOWN AGAIN. Has the problem been reproduced or confirmed by a dealer or independent service center? NOT BEEN TO A SERVICE CENTER YET, BUT IT IS ACTING THE SAME AS THE FIRST TIME THIS HAPPENED. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT BEEN INSPECTED CURRENTLY. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ENGINE LIGHT CAME ON AGAIN AROUND MAY 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552922October 31, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551454October 23, 2023
ELECTRICAL SYSTEM
Footwell Control Module - (FRM) was dead after battery dead. It had a safety recall repot 23V-337 on the same model and year of my vehicle BUT mine is not on the list? A extended warranty was found till 2021 and mine had problem since 2014, and I paid dealership for inspection for at least 6 times, and it was still not got replaced till it was dead completely currently.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11549832October 13, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549654October 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546536September 26, 2023
STRUCTURE, VISIBILITY
The contact owns a 2011 Mini Cooper. The contact stated while the vehicle was parked, the contact started to lower the convertible top, and the glass shattered before the convertible glass closed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546474September 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper Clubman. The contact stated while driving at an undisclosed speed, the footwell control module became inoperable. The contact stated that the window motors, the turn signals, and the headlights were inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the footwell control module needed to be replaced and re-coded. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 45,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545167September 18, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544647September 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
While driving, my turn signals, power windows and lights stopped working. I believe this is due to the Footwell Module recall, but the dealer will not replace the module because there isn't a remedy for the recall. It's been 5 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544322September 13, 2023
ELECTRICAL SYSTEM
The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the headlights began to flicker around and then shut themselves off, the ABS brake system was off, traction control was off, the AC temperature was not holding a temperature and instead would swing constantly, and I would get a clicking noise in the passenger dash area when it failed to start. When it went in for service, they found that footwell control module was corroded due to water infiltration at some point. Previous to this, I had had an issue with water getting into the floorboards after heavy rains, contacting my local Mini dealership, I was informed to check the drain lines on the sunroofs of my car as this can become clogged and cause water to come into the interior of the car. These drain lines are known to introduce water to the location of the footwell control module to the point that other models of this same year have already had a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544198September 12, 2023
SEATS, AIR BAGS, ELECTRICAL SYSTEM
trouble code: 93C3 ACSM/MRS: Seat-occupancy detector, passenger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543324September 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Changed out the battery and now my windows and lights and locks are not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542869September 6, 2023
AIR BAGS
No incident yet. The airbag passenger side sensor keeps coming on constantly and I don't know if it is going to deploy or what. No one is sitting in seat but sensor constantly ringing. Started approximately 2-3 months ago intermittent and now happens daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541690August 30, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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