MINI Cooper Complaints (2015)

74 consumer complaints on file.

#11487713October 3, 2022
FUEL/PROPULSION SYSTEM
When refueling, fuel is rejected after dispensing about 1/8 US gallons, about 4 oz. Of course, fuel spills are a hazard - both in possibly of fire, and to the environment - by contaminating ground water. Dealer said that there are several solenoid operated valves and replaced fuel tank and fill pipe, a cost to me of $2400.00. There are many reports of this on social media, one person suggested holding the fuel nozzle upside down which made a larger spill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485453September 20, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
When refueling, nozzle kept shutting off, a gallon was pumped after nine attempts, also fuel erupted as the fill tube was filled with gas. reluctant to drive this car not knowing how much gas is in the tank. The needle shows less than 1/4 and miles remaining fluctuates between 80 and 110 miles. We are told that this problem exists in many mini automobiles, dealer has replacement gas tanks, but same problem exists Parking our Mini, indication of "roll back" is possible when car is parked. Shifter unit was replaced due to torsion spring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484820September 16, 2022
SERVICE BRAKES, STEERING
The proportioning value that controls brake function had a catastrophic failure and caused the brake calipers especially the left front to lock suddenly. The caused the left front wheel to lock and caused the car to pull hard to left and become difficult if not impossible to control. The car pulled hard left and risked the car moving uncontrollably into on coming traffic. The failed part was saved and is available for inspection. The safety of the driver(my wife) was put at risk during the loss of control of the car. Other cars in the area were also put at risk simply due to the loss of control of our car. The problem was confirmed by the independent service center. The vehicle was not drivable and was towed to the dealership. The dealership thought the root cause was the brake master cylinder. This turned out not to be the case. The root cause was the failed proportioning valve. This caused the calipers to lock. The discs, rotors, calipers and proportioning value were replaced. There were no warning lights and the car had been taken for regular service at the dealership which was included in the purchase of the car. We were told that there is no warning light for a failure of this part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478373August 9, 2022
POWER TRAIN
On display I am getting warning " secure vehicle with parking brake when stationary" whereas my car is in park position with hand brake applied. The warning still shows up. The gearbox works fine the car drives fine. Its the warning that doesn't seem to go away. On diagnostics is shows code "420106" . DEFECTIVE GEAR SHIFT LEVER SPRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478249August 8, 2022
UNKNOWN OR OTHER
On July 12 early morning hours I left Maryland drove to Augusta GA and continued on to Decatur GA totaling 704 Miles. Within an hour of me arriving to Atlanta, I attempted to leave the house again and the car would not crank. I had it towed to Global Mini there in Chamblee, GA. The key stopped communicating with the car, and I was asked to give them my spare key-I did not travel with my spare key and the key fob design does not have a replaceable battery per the dealership the fob is designed to charge while driving. I had to pay for someone to overnight my second key-which did crank the car. I had to purchase another key and I had to rent a car until they ordered another key to have sent to the dealer because the dealer does not make keys. This is a safety issue because i made several stops for gas and restroom breaks and what if this happened in the middle of nowhere? It was a scary situation and I feel that we should have been notified as owners that this could be a possible event. I purchased this vehicle brand new in 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477351August 3, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Mini Cooper S. The contact stated that the vehicle previously had the fuel carbon filter replaced; however, the failure recurred while attempting to refuel the vehicle. The fuel tank dispersed the gasoline outward, spilling on the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453987February 25, 2022
FUEL/PROPULSION SYSTEM
The fuel filling nozzle turns off repeatedly while filling the fuel tank, regardless of position of nozzle, pressure used, station used. In an attempt to remedy, Mini Service Technicians replaced tank vent valve but it did not correct the issue. I am unable to fill my gas tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453476February 22, 2022
FUEL/PROPULSION SYSTEM
I can not put gas into my car. I have had the charcoal canister replaced. I am now being told that I need a new fuel tank. I’ve also been informed that this is a reoccurring problem in 2015 mini coopers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450980February 8, 2022
FUEL/PROPULSION SYSTEM
Fuel tank shuts off the gas pump no matter how much gas is in the tank. Faulty fuel tank vent (purge) value is causing the issue. This is a known issue on Mini's. A voluntary recall has been issued for 2016 Mini's, but this problem is also happening on 2015 Mini's. Dealership as well as another auto service store has replicated the issue. Check engine light is lit up as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446716January 8, 2022
POWER TRAIN
Warning light to secure vehicle against rolling when placed in park. Alert of a danger situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443888December 15, 2021
FUEL/PROPULSION SYSTEM
Unable to fill gas as pump repeatedly shuts-off while trying to fill and would even over flow out of the filler neck. Tried 2 different pumps at local QT without luck.. Drove up to local Phillips 66 with exact same issue. Found several other owner with similar issue and found the following Service Bulletin posted on "NHTSA": https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf My vehicle build date is not covered under this Service Bulletin, however, suffering exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427300July 31, 2021
ENGINE
Crankshaft Pulley burnt while driving. Could not accelerate. Car threw overheating codes and AC blew hot air. Battery Charging Malfunction error shown as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426647July 27, 2021
ENGINE
The contact owns a 2015 Mini Copper The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 78,000. The Vin was not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424939July 15, 2021
FUEL/PROPULSION SYSTEM
Fuel tank did not allow me to input fuel. Pump clicked off immediately. MINI issued a service bulletin on the problem in 2015. I have been advised the entire fuel tank must be replaced, and have heard from other MINI owners this is a systemic problem. If I had been traveling and this problem had surfaced I would have been stranded. The repairs warrant warranty coverage on the part of MINI. See service bulletin SI M16 01 15. https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420895June 14, 2021
SUSPENSION
Engine Mount and right control arm bushings have cracked and need to be replaced below 60,000 miles and only being 4 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413435April 22, 2021
UNKNOWN OR OTHER
CAR STARTED LEAKING OIL EVERYWHERE OUT OF NOWHERE WHILE BOTH MOVING AND STATIONARY. TWO DIFFERENT MECHANICS SAID IT WAS THE OIL FILTER HOUSING AND RELATED PARTS. REPLACED HOUSING, OIL PRESSURE SENSOR AND THE BOTTOM SCREW. WORKS AGAIN. CAR HAD UNDER 45,000 MILES AT TIME OF INCIDENT. SIMILAR PROBLEMS WITH THE OIL HOUSING HAVE BEEN REPORTED FOR OTHER AND RELATED MINIS, INCLUDING SOME SUBJECT TO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394256February 2, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. SECURE GEAR ROLL- A-WAY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE GEAR BOX NEEDED TO BE REPLACED. MINI COOPER (8360 MIRAMAR PL STE A, SAN DIEGO, CA 92121, (858) 535-9999) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V789000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT INCLUDED. ## VIN FAILED ## 2015 MINI COOPER ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383053December 11, 2020
EXTERIOR LIGHTING
DRIVER SIDE REAR BRAKE LIGHT HAS A SHORT/OVER HEATS AND MELTS CONNECTOR TO THE BRAKE LIGHT HOUSING. NOTIFICATION PROMPTS YOU THAT YOU HAVE A BRAKE LIGHT MALFUNCTION. THE VEHICLE WAS IN MOTION ON A CITY STREET. THE VEHICLE HAS 15K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365676October 22, 2020
ENGINE
CRANKSHAFT PULLEY WENT OUT AT 50,000 MILES WHILE IN MOTION MAKING CAR OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349356August 15, 2020
FUEL/PROPULSION SYSTEM
FUEL FILLING NOZZLE SHUTS OFF REPEATEDLY WHILE REFUELING. UPON GASSING UP, VALVE CLICKS IMMEDIATELY AND PUMP SHUTS OFF LIKE IT'S FULL NO MATTER WHICH GAS STATION OR PRESSURE I EXERT. I SAW A BULLETIN "SI M16 01 15" WHICH AFFECTED MINIS PRODUCED IN 2014 BUT DID NOT INCLUDE MY 2015 COOPER S. A COMMENT FROM THE BULLETIN HAD A TEMPORARY SOLUTION WHICH IS TO ANGLE THE PUMP TO 45, THEN PUMP SLOWLY AT THE MAGIC SPEED, THOUGH THIS CAN TAKE ANYWHERE FROM 10 TO 30 MINUTES. THIS IS DANGEROUS ON MY PART AS I TRAVEL PAST MIDNIGHT FOR SEVERAL HOURS AND SPENDING MORE TIME AT A GAS STATION IN THE DARK IS WORRISOME. I DO GET SPILLS OCCASIONALLY WHICH I HAVE TO KEEP WIPING AND IS A STATION HAZARD. REPLACING THE FUEL TANK COMPLETELY AT AN ESTIMATED $2K+ IS TOO COSTLY ESPECIALLY DURING THIS PANDEMIC AND IS DUE TO FAULTY MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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