MINI Cooper Complaints (2011)

200 consumer complaints on file.

#11622040October 26, 2024
ELECTRICAL SYSTEM
I bought a used 2011 MINI Cooper S (R56) and it had a recall for the footwell module (FRM). I took it to the local MINI dealership and they said that MINI would not honor the recall because the FRM was replaced with a used FRM that was not properly programmed. They want to charge me over $1000 new FRM. I believe that the previous owner of the vehicle replaced the FRM before the recall. I believe that the corrosion that has lead to the recall affected the car before MINI announced the recall and the previous owner, to save money, replaced the FRM using a used part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619919October 15, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My car has a problem with the FRM or foot control module the turn signal don’t work right, when putting the car in reverse the bulb will not work but it’s a brand new bulb, I know there is a recall for them 23V-337 but since my car has always been in Texas the recall doesn’t apply to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616505September 25, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613242September 7, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
There has been a recall on my mini Cooper for sometime now. Over a year and a half at least. We have been patiently waiting for the remedy and still, do not have one. Our car, at times has become inoperable due to this recall. We took it to an auto shop, they ran a test and confirmed that the issues we are receiving are from the recall. I feel like this issue is taking a very long time for mini to fix and it is putting us out of money and causing lots of stress to us. I am filing this complaint in hopes this can provide a solution to us and mini.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610832August 26, 2024
AIR BAGS
I've just gotten a very common air bag seat mat sensor code (93c1) that Mini had a limited recall on - but alas my car did not get the code until it was outside the parameters of that repair program. What makes it worse is that the fix is over $1000 and there's very little concrete info on the actual danger (or not) of driving around with this code active. I've spend the better part of 2 days researching how to fix this & I'm still uncertain as to what to fully do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610220August 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several warning lights were illuminated erroneously. Additionally, the door locks were locking and unlocking independently. The contact also stated that the sunroof was opening or closing without driver and passenger input. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603431July 19, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
Safety recall since 3/23/2023. It's 07/19/2024. With no solution yet , it's been over a year now with no solution. That is a un timely manner. Need to know what to do now . Can not drive vehicle, no blinkers or brake lights. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598358July 2, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S Clubman. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable, and the headlights started flickering. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596422June 25, 2024
AIR BAGS
The passenger seat occupancy sensor has malfunctioned, causing the vehicle to believe that there is an infant car seat in the front passenger seat. This puts front passengers at risk because the air bags will not deploy in the event of a crash. While having body work done at Swartz's Ultimate Collison repair in Lewisburg, it was noted by the technician, however Mini does not cover repair by a non dealer or accept accounting of the defect from a non dealer. I was unaware that the vehicle was nearing the end of it's warranty and waited too long to inquire again. They will not fix it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11591029May 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587828May 9, 2024
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2011 Mini Cooper S Countryman. The contact stated that while the vehicle was parked, the battery became drained. The contact replaced the battery. The contact stated that after replacing the battery, the turn signals and brake lights failed to work as needed. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to get the vehicle shipped to a dealer. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586350May 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact stated that the rear taillights had stopped illuminating, the windows were not rolling up or down, and the driver's and passenger's side door buttons were not opening the door. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586402May 1, 2024
UNKNOWN OR OTHER
Letter of IMPORTANT SAFETY RECALL Recall Campaign No. 23V-337: Footwell Control Module (FRM) was received July 2023. Ten months later there still is NO REMEDY. MINI USA should have a resolution by now. I am concerned with the long delay creating unsafe conditions while driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585025April 24, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Received recall from MINI USA May 2023 “Safety Recall footwell control module 23V-337. Update May 2024 “remedy being developed”. I’m unable to have a mini dealership confirm safety of my veh as there are no dealerships in State of Maine, closest in Peabody MA 1.5 hrs away. It’s going on 1 yr & no remedy on the horizon? I called Mini USA hotline and they can’t help. This is unacceptable. Are they required to resolve in a timely manner? Should they be required to buy my veh back as it wouldn’t pass inspection & unable to drive?? Please provide next steps. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582702April 12, 2024
AIR BAGS, SEAT BELTS
My passenger seat airbag warning is illuminated, with associated chime. I am also getting a orange warning light indicating the passenger airbag is inop. This is intermittent with a passenger occupying the passenger seat. lights go on and off with movement of the passenger. There is a current recall for the convertible model of the R56 Mini Cooper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582706April 12, 2024
SUSPENSION, STEERING, SERVICE BRAKES
The traction control light with antilock brake warning illuminated. Therefore my antilock brakes are inop along with traction control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581179April 4, 2024
AIR BAGS
The passenger front seat airbag sensor is malfunctioning on a large number of these vehicles. Doing an Internet search for my fault code, 93C3 reveals a lot of discussion about the problem. there had been a recall on earlier Mini Coopers for the same problem. I suspect they have not solved the problem and there should be a recall for this R 56 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580147March 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571185February 10, 2024
ELECTRICAL SYSTEM
found fault code:2BDL4 MONITORING POWER SUPPLY 3 SENSOR CY320 CONTROL UNIT LOGGING ECCENTRIC SHAFT SENSOR VOLTAGES OUTSIDE OF THRESHOLDS FOUND ENGINE CONTROL UNIT FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564897January 11, 2024
ENGINE, FUEL/PROPULSION SYSTEM
There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to another specialized Mini mechanic in the area for a second opinion. This mechanic states the cause of intermittent failure is from the Auxillary Coolant Pump for the Turbo. This is the same part that was a safety recall for potential fire. I have no record of this part ever being replaced. As described in the recall, the car is at risk of fire. Recall campaign #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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