Mercury Sable Complaints

5,381 consumer complaints on file.

#10054228January 15, 2004
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
PROBLEMS WITH HEADLIGHT/ RUNNING LIGHT SWITCH, INTERMITTENT FAILURE, DOOR OPEN SAFETY LAMP FAILURE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051688January 15, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE CONSUMER STATED VEHICLE WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054061January 14, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT CAUGHT ON FIRE FROM UNDERNEATH THE HOOD . THE VEHICLE WAS TOTALED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053235January 14, 2004
AIR BAGS:FRONTAL
NON DEPLOYMENT OF AIR BAGS IN FRONTAL COLLISION IN 2000 MERCURY SABLE, CAUSING SERIOUS BODILY INJURY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053120January 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT DRIVER SIDE SUSPENSION COIL SPRING BROKE AT 49,000 MILES. TIP OF FAILED SPRING PUNCTURED TIRE SIDE WALL. FORTUNATELY THE CAR WAS PARKED AT THE TIME. VEHICLE COULD NOT BE OPERATED DUE TO COIL SPRING INTERFERENCE WITH WHEEL WELL PATH OF REPLACEMENT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050139January 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
INITIALLY THE GEARS WERE SLIPPING WHILE DRIVING. CURRENTLY, THE CONSUMER CANNOT SHIFT THE VEHICLE INTO ANY GEAR. THE DEALER DETERMINED THAT THE AUTOMATIC TRANSMISSION MUST BE REBUILT. *AK . THE CONSUMER IS SEEKING ASSISTANCE TO CORRECT HIS VEHICLE BECAUSE OF THE FAULTY DEFECT DESIGN IN THE TRANSMISSION WHICH CAUSED SLIPPAGE WHILE OPERATING. *CB SEVERAL YEARS AGO THE DISC BRAKE SEPARATED FROM THE ROTOR RING WHILE DRIVING. AFTER SEEKING ASSISTANCE, THE CONSUMER DISCOVERED THERE WAS A RECALL REGARDING THE ROTOR, HOWEVER HIS VEHICLE WAS NOT INCLUDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052931January 12, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHEN BEGINNING TO BACK CAR OUT OF GARAGE, DRIVER'S SIDE FRONT COIL SPRING FAILED. LEFT FENDER SAGGED NOTICEABLY AND PIECE OF SPRING WAS FOUND ON FLOOR OF GARAGE UNDER CAR. AFTER HAVING CAR TOWED TO REPAIR SHOP, INVESTIGATION SHOWED RIGHT SIDE FRONT COIL SPRING TO ALSO BE BROKEN, BUT STILL IN PLACE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048139January 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE STALLED AT ANY SPEED. VEHICLE WAS SERVICED, AND FUEL PUMP WAS THE CAUSE AS STATED BY SERVICE TECHNICIAN.*AK CONSUMER RECOMMENDED THAT THE WIRING INSIDE THE TANK BE ENCLOSED INTO A PROTECTIVE COVERING OVER ALL WIRES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046703January 12, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE AUTOMATIC TRANSMISSION LEVER POSITION MODULE FAILED. WHEN THIS OCCURRED, THE WINDSHIELD WIPERS/POWER STEERING AND OTHER COMPONENTS MALFUNCTIONED. THE CONSUMER REPLACED THE PART. THE DEALER INDICATED THAT THIS WAS A COMMON FAILURE WITH THIS MAKE/MODEL, BUT THE CAUSE WAS UNDETERMINED.*AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046249January 12, 2004
INTERIOR LIGHTING
THE INTERIOR DOME LIGHT APPEARS AND WILL NOT GO OFF. THE DEALER IS AWARE OF THE PROBLEM. *AK THE LIGHT STAYED ILLUMINATED SINCE IT WAS BROKE. AS A RESULT, IT IMPAIRED THE CONSUMER'S VISION AND CAUSED AN ACCIDENT. VEHICLE WAS TOTALED. CONSUMER SUSTAINED HEAD INJURIES AND HIS PREGNANT FIANCE' WAS WENT INTO EARLY LABOR. *PH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10053763January 9, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT ANY SPEED INTERMITTENTLY HEADLIGHTS MALFUNCTIONED WITHOUT ANY NOTICE. ALSO, ON SEVERAL OCCASIONS, WHEN THE DIMMER SWITCH WAS USED THE HEADLIGHTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052381January 5, 2004
SEAT BELTS:FRONT:RETRACTOR
I PURCHASED THE USED VEHICLE APRIL 03. EARLY AUGUST, I WENT OUT TO LUNCH WITH A FRIEND-WHEN HE ATTEMPTED TO PUT ON THE VEHICLE SEAT BELT IN THE FRONT PASSENGER SEAT IT WOULD NOT WORK. WE DROVE HIS CAR INSTEAD. I THOUGHT IT WAS A FLUKE. I DECIDED TO CHECK THE INTERNET AND LOCATED THIS PROBLEM AS A MANUFACTURER RECALL AND FIGURED IT WOULD BE NO PROBLEM FOR THE DEALER TO TAKE CARE OF IT. THIS PROBLEM CONTINUED TO HAPPEN BUT BECAUSE OF MY WORK SCHEDULE I WAS UNABLE TO GET THE VEHICLE TO THE DEALER BECAUSE OF THE HOURS OF THE SERVICE DEPARTMENT. FROM AUGUST TO DATE NO ONE HAS BEEN ABLE TO RIDE IN THE FRONT SEAT. I WAS ON VACATION AND I CONTACTED THE DEALER TO SCHEDULE A SERVICE APPOINTMENT. I TOOK THE CAR IN ON 12/30/03 AND WAS TOLD THAT I NEEDED TO PAY A $75 DIAGNOSTIC FEE AS NO INFORMATION CAME UP FOR THIS VEHICLE INDICATING A RECALL OR A WARRANTY. THE WARRANTY SITUATION WAS CORRECTED BUT I RECEIVED A MESSAGE FROM TONIA COOPER (SERVICE DEPARTMENT) AFTER I FAXED OVER THE RECALL INFORMATION FROM NHTSA THAT MY VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. I THOUGHT THIS WAS ABSURD; I AM EXPERIENCING THE SAME PROBLEM THAT IS NOTED ON ALL OF THE DOCUMENTATION OF THE RECALL BUT BECAUSE FORD NEGLECTED TO INCLUDE MY VIN NUMBER NO ONE WOULD HELP ME. WHAT'S WORSE IS THAT I CALLED FORDS' CUSTOMER RELATIONS ON 12/30/03 AND SPOKE WITH SYED WHO REFUSED TO GIVE ME A LAST NAME OR AN ID# AND HE TOLD ME THERE WAS NOTHING I COULD DO AND NO ONE OUTSIDE OF CUSTOMER RELATIONS AT THE DEALERSHIP THAT I COULD CONTACT TO GET THIS MATTER RESOLVED. I FIND IT MOST IRRITATIONG THAT NO ONE COULD CONCEIVE THE NOTION THAT THIS VIN# (& PERHAPS OTHERS) WERE ERRONEOUSLY OMITTED FROM THE RECALL. I LOOKED AT THE 3 COMPLAINTS FROM OTHER OWNERS & ONE HAS A VIN# VERY SIMILIAR TO MINE. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER, I ONLY WISH THAT I COULD HAVE RESOLVED THIS MATTER WITH FORD DIRECTLY. PASSENGER SAFETY & MICHIGAN'S "CLICK IT OR TICKET IT" LAW HAS MAKES THIS AN EXTREMEMLY IMPORTANT ISSUE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053355January 5, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WHILE DRIVING ABS BRAKE LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053384January 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER TOOK VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC NOTICED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051511January 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REPLACEMENT AT 67,500 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052285January 2, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER STATED THAT VEHICLE WAS LEAKING COOLANT INTO ENGINE WHICH CAUSED IT TO SMOKE . CONSUMER HAD THIS VEHICLE CHECKED OUT AND HE WAS TOLD THAT IT WAS LEAKING COOLANT. HE CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS NO RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052296January 2, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVER TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC NOTICED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038238December 24, 2003
AIR BAGS:FRONTAL, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IN MARCH 2003 WHILE DRIVING 52 MPH VEHICLE WAS INVOLVED IN A COLLISION WHERE FRONT END WAS DAMAGED, AND FRONT AIR BAGS DID NOT DEPLOY. DEALER STATED THAT FRONT AIR BAGS SHOULD HAVE DEPLOYED. *AK THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED AND IT'S EXPERIENCING PROBLEM WITH THE EGR VALVE AND FUEL PUMP. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10051605December 16, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE BRAKING, THE CONSUMER DISCOVERED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER, WHICH CAUSED THE CONSUMER TO DEPRESS THE BRAKE/ACCELERATOR PEDAL AT THE SAME TIME, WHICH CAUSED THE CONSUMER TO HAVE AN ACCIDENT. THE DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10046233December 10, 2003
STRUCTURE:BODY
VEHICLE'S STRUCTURE HAS COMPLETELY RUSTED OUT. AS RESULT THE VEHICLE WILL NEVER PASS INSPECTION AGAIN. *AK THE CONSUMER WAS ADVISED BY A TECHNICIAN THAT THE ENTIRE RIGHT HAND SIDE OF THE UNDERBODY WAS RUSTED AND FALLING APART. *NLM *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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