Mercury Sable Complaints
5,381 consumer complaints on file.
- #10179504January 23, 2007SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE ASSEMBLY
TL* - THE CONTACT STATED THAT THE ABS TONE RINGS CRACKED. THE DRIVER FELT THE ABS PUMP. HE TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THE TONE RINGS ARE WEARING AND CRACKED, AND THE AXLE WOULD NEED TO BE REPLACED. THE CONTACT HAS HAD THE VEHICLE REPAIRED . *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10179229January 20, 2007EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
VEHICLE: 2002 MERCURY SABLE PROBLEM: AUTOMATIC HEADLIGHTS UNEXPECTEDLY SHUT OFF FOR NO APPARENT REASON LEAVING DRIVER TEMPORARILY DRIVING IN DARKNESS UNTIL DRIVER CAN SWITCH HEADLIGHTS TO THE MANUAL MODE. THIS HAS OCCURRED ON SEVERAL OCCASIONS SINCE EARLY DECEMBER 2006. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10179115January 19, 2007STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUB FRAME ON MY SON'S 96 MERCURY SABLE SUDDENLY BROKE LOOSE AND NEARLY CAUSED HIM A SERIOUS ACCIDENT. THE STEERINMG OF THE VEHICLE BECAME VERY ERATIC AND AS SUCH LOST CONTROL OF THE VEHICLE. LUCKILY NO ONE WAS HURT.THE AREA WHERE THE FRAME ATTACHES TO THE BODY HAD LITERALY RUSTED AWAY AND THE SUBFRAM HAD SHIFTED. I CHECKED THE COMPLAINT DATABASES AND FOUND FORD HAD A RECALL ON SABLES AND TAURUSES FOR SUBFRAME FAILURES FROM 89 TO THE 95 MODEL IN SALTBELT STATES. THE SAME TYPE OF FAILURES LISTED IN THE RECALL INFORMATIOIN ARE ALSO ENDEMIC TO THE 96 MODEL. OTHER THAN THE SUBFRAME FAILURE THE CAR WAS IN EXCELLENT SHAPE AND WELL MAINTAINED. THE MAJOR CONCERN I HAVE IS HOW MANY OTHER 96' SABLE AND TAURUSES ARE STILL ON THE ROADS IN THE SALTBELT STATES WITH THE POTENTIAL FOR A VERY SERIOUS AND LIFE THREATENING ACCIDENT TO OCCUR DUE TO THIS DEFECT. I SERIOUSLY BELIEVE THAT FORD OR SOME GOVERNMENTAL AGENCY SHOULD REQUIRE WARNINGS TO BE ISSUED TO OWNERS OF THESE CARS TO HAVE THEM INSPECTED BEFORE PEOPLE WHO ARE DRIVING THESE CARS FIND THEMSELVES IN A SERIOUS ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10179139January 19, 2007ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY
TL* - THE CONTACT HAS A 1999 MERCURY SABLE. THE CONTACT STATED THAT WHEN SHE PURCHASED THE VEHICLE MAY 22 2006, THE VEHICLE DID NOT HAVE HEAT. THE CONTACT STATED THAT SHE HAS HAD MANY PROBLEMS WITH THIS VEHICLE SINCE SHE PURCHASED IT. THE VEHICLE OPERATES WITH A HIGH TEMPERATURE READING, AND THE TRANSMISSION SEEMS TO SLIP GEARS WHEN YOU APPLY THE GAS PEDAL AND BACK FIRES WHILE SWITCHING GEARS. THE DEALER HAS NOT ADDRESSED THE FAILURES THAT THE CONTACT HAS EXPERIENCED WITH HER VEHICLE. THE CONTACT STATED THAT OCTOBER OF 2006 WAS THE LAST TIME SHE CORRESPONDED WITH THE DEALER AND THEY STILL HAVE DONE NOTHING TO HELP HER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178992January 17, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING ON A '99 SABLE, THE RECALL WAS ONLY GOOD UP TO 150 MILES AND MY CAR ALREADY HAD 197 MILES. FORD WOULD NOT PAY FOR THE SPRING BECAUSE THE HAD A RECALL LIMIT. I HAVE DRIVEN OVER 1.3 MILES NEVER BROKE A SPRING. HOW CAN FORD SET A LIMIT FOR THIS RECALL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178785January 16, 2007VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER BLOWER MOTOR ON 2003 SABLE TOOK ON WATER FROM LEAK IN WIPER COWL AND CEASED TO FUNCTION. EXTENDED WARRANTY DID NOT COVER WATER LEAKS SO DEALER WANTED $400 TO SEAL LEAK AND FIX MOTOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178809January 16, 2007ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2000 MERCURY SABLE STATION WAGON THAT OCCASIONALLY WITHOUT WARNING THE ENGINE WILL SHUT OFF BRIEFLY AND THE THEFT LIGHT FLASHES. FREQUENTLY IT WILL NOT CRANK UNTIL YOU GO THROUGH MULTIPLE ACTIONS, OFF UNLOCKING THE DOORS AND PUSHING THE ALARM BUTTON ON THE REMOTE. ONE TIME I COULD NOT GET IT TO CRANK AT ALL AND HAD TO HAVE IT TOWED TO THE DEALER. I HAVE HAD IT TO THE DEALER FOUR TIMES NOW (IT IS CURRENTLY THERE) AND I HAVE SPENT THREE HUNDRED DOLLARS ON THE FIRST THREE TIMES AND THE PROBLEM STILL EXISTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178834January 16, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* - THE CONTACT RECEIVED A RECALL LETTER FOR HER 2000 MERCURY SABLE. THE RECALL LETTER, CAMPAIGN NUMBER # 04V332000 IS RELATED TO THE FRONT SUSPENSION FOR COIL SPRINGS. WHILE DRIVING 45 MILES PER HOUR ON JANUARY 15, 2007, THE CONTACT STATED THAT THE BACK REAR DRIVER SIDE TIRE FAILED. THE CONTACT TOOK THE VEHICLE TO A TIRE REPAIR SHOP TO HAVE IT REPLACED AND THE MECHANIC INFORMED THE CONTACT THAT THE COIL SPRING PUNCTURED THE TIRE. THE MECHANIC ALSO STATED THAT THE PASSENGER REAR TIRE INTERIOR SIDEWALL WAS TEARING DUE TO CONTACT WITH THE COIL SPRING . THE TIRE COMPANY DIDN'T RECOMMEND HER DRIVING THE VEHICLE TO THE DEALERSHIP BECAUSE OF THE CONDITION OF THE PASSENGER REAR TIRE. THE CONTACT CALLED THE FORD MANUFACTURER AND TOLD THEM ABOUT THE FRONT COIL SPRING RECALL AND THAT THE REAR COIL SPRING SHOULD NOT HAVE BROKEN. THE MANUFACTURER EXPLAINED TO THE CONTACT THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS. THE MANUFACTURER TOLD THE CONTACT IF THERE WAS A FUTURE RECALL FOR THE REAR SPRINGS SHE SHOULD KEEP ALL REPAIR ORDERS FOR FUTURE REIMBURSEMENT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178636January 13, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
AFTER ACCUMULATING 56,118 MILES ON MY 2002 MERCURY SABLE, THE LEFT FRONT COIL SPRING FRACTURED, PUNCTURED THE TIRE AND DAMAGED THE SWAY BAR LINK. A FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE LINK. A FIRESTONE DEALER REPLACED THE TIRE. I DO NOT HAVE THE OLD PARTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178300January 10, 2007SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ON MY 2002 MERCURY SABLE GS THE SUSPENSION COIL SPRING ON THE PASSENGER REAR OF THE VEHICLE BROKE WHILE DRIVING ON A SMOOTH HIGHWAY. WAS TOLD BY DEALER THAT IT IS NOT COVERED. LUCKILY, THE TIRE WAS NOT PUNCTURED... I NOTICED THAT YOU ARE INVESTIGATING IT SO I WANTED TO REPORT IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178352January 10, 2007STRUCTURE:FRAME AND MEMBERS
TL* - THE CONTACT HAS A 1996 MERCURY SABLE WITH AN ODOMETER READING OF 60000 MILES; THE SUBFRAME WAS RUSTED. THE CONTACT HEARD A CRACKING NOISE WHEN MAKING LEFT TURN AT 5 MPH UNDER DRY CONDITIONS. WHEN THE CONTACT LOOKED UNDER THE CAR HE FOUND THAT THE SUBFRAME RUSTED OFF OF THE VEHICLE. THIS FAILURE IS ADDRESSED UNDER RECALL 98V323000 FRAME AND MEMBERS. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THAT THE CAR WAS TOO OLD FOR THEM TO TAKE ANY ACTION. THE CONTACT SAID THAT HE WOULD HAVE PICTURES AND A REPAIR ORDER. *AK UPDATED 02/22/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178098January 8, 2007TIRES:SIDEWALL
TL* - THE CONTACT STATED THAT SHE PURCHASED A SET OF FIRESTONE TIRES THAT DID NOT LAST LONGER THAN 10 DAYS. WHEN SHE RETURNED THE TIRES TO THE DEALERSHIP, THEY SAID THAT THEY WERE NOT RESPONSIBLE BECAUSE SHE DIDN'T GET AN ALIGNMENT WHEN SHE PURCHASED THE TIRES. *AK UPDATED 01/31/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177847January 5, 2007INTERIOR LIGHTING
TL* - THE CONTACT STATED THAT AFTER DRIVING 1999 MERCURY SABLE SHE HAD TURNED THE VEHICLE OFF AND THE DOME LIGHT CONTINUED TO STAY ON FOR 40 MINUTES. THE CONTACT STATED THAT THIS HAPPENED ON 1/7/07 AND WAS WORRIED THAT THIS MAY CAUSE A FIRE. THE FAILURE OCCURRED AFTER THE VEHICLES POWER WAS OFF AND THE VEHICLE WAS LOCKED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177727January 4, 2007SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHEN I TOOK MY 1995 MERCURY SABLE TO A MECHANIC FOR AN OIL CHANGE, HE NOTIFIED ME THAT BOTH REAR SPRINGS WERE BROKEN. HE SHOWED IT TO ME AND I SAW IT FOR MYSELF. FURTHERMORE, ONE SPRING HAD WORN A VISIBLE GROOVE IN THE RIGHT REAR TIRE. IT WAS DANGEROUS TO DRIVE MY CAR FURTHER AND IT MUST BE REPAIRED IMMEDIATELY AT A COST OF $700. THE REPAIR IS SCHEDULED FOR NEXT WEEK AND INCLUDES REAR STRUTS, REAR SPRINGS AND THE ASSOCIATED MOUNTING BRACKETS. MY MECHANIC SAYS THIS IS A DEFECT IN THE STEEL USED FOR THE SPRINGS AND IS A COMMON PROBLEM ON FORD PRODUCTS AND THEY FIX A LOT OF THEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177706January 3, 2007SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 SABLE FRONT SPRING BROKE AND PUNCTURED A HOLE IN THE TIRE, IN THE DRIVEWAY. THE FRONT OF THE CAR HIT THE GROUND WITH A LOUD NOISE. FORD CHARGED ME $795.92 TO FIX IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177083December 27, 2006PARKING BRAKE:INDICATOR LIGHT
EMERGENCY BRAKE DASHBOARD WARNING LIGHT FAILURE. THE DASHBOARD BRAKE WARNING LIGHT IS NOT TURNING ON WHEN THE EMERGENCY BRAKE IS APPLIED. THE DASHBOARD LIGHT DOES TEST OK WHEN THE CAR IS STARTED. BECAUSE I WAS UNAWARE THE EMERGENCY BRAKE WAS ON I TRAVELED 10 MILES HOME ON THE FREEWAY. NEAR MY HOUSE THE BRAKES FAILED, WITH THE PEDAL GOING TO THE FLOOR. I QUICKLY PUMPED THE BRAKES AND WAS ABLE TO STOP. THERE WAS A BURNING SMELL AS WELL, WHICH I ASSUME WAS THE PADS, SO I WILL MARK THE FIRE QUESTION AS YES SINCE "WHERE THERE'S SMOKE THERE'S FIRE." BRAKE FUNCTION RETURNED THE NEXT DAY BUT THE PEDAL IS NOW SOFT. *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10176986December 26, 2006SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
A FRONT SPRING BROKE AND SLASHED MY DRIVER'S SIDE FRONT TIRE. FORTUNATELY, THE CAR WAS PARKED AT THE TIME. I HAVE THE SLASHED TIRE, THE SPRINGS, AND REPAIR RECEIPTS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175446December 7, 2006SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED THE FRONT LEFT COIL SPRING FRACTURED AND PIERCED THE FRONT LEFT TIRE ON 1/5/2006. THE COIL SPRING WAS REPLACED AT THE SALES/SERVICE DEALER. ON 12/6/2006, THE VEHICLE WAS TAKEN TO A NATIONAL CHAIN TO REPLACE THE TIRES AND THE TWO REAR COIL SPRINGS WERE FOUND TO BE FRACTURED. THE VEHICLE WAS RETURNED TO THE SALES/SERVICE DEALER FOR REPLACEMENT OF BOTH REAR COIL SPRINGS. THE MANUFACTURER WAS NOTIFIED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175473December 7, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
MY MERCURY SABLE 2001 LS WAGON TRANSMISSION FAILED IN MAY 2002 (25 K MILES). AT THAT TIME FORD VOIDED MY WARRANTY SAYING I HAD ABUSED THE CAR (DRAG RACING). I HAD THE TRANSMISSION REPLACED BY A TRANSMISSION SPECIALTY SHOP, COST $3,000). THAT TRANSMISSION FAILED IN MAY 2004 (52K MILES) AND WAS REBUILT BY AAMCO TRANSMISSIONS (COST $2,200). THAT TRANSMISSION FAILED DECEMBER 2006 (78K MILES). IT IS CURRENTLY IN THE SHOP FOR TRANSMISSION REPAIR. IN JULY 2002 I HAD INITIATED AN INDEPENDENT REPORT DONE ON THE CAR, THERE IS A SERIOUS DEFECT IN THE TRANSMISSION DESIGN. MY COST FOR TRANSMISSION REPAIRS IS IN EXCESS OF $5,000 PRIOR TO THIS LATEST TRANSMISSION FAILURE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175200December 5, 2006WHEELS:RIM
DT*: THE CONTACT STATED UPON ENTERING A HIGHWAY AT 40 MPH, THE PASSENGER FRONT RIM FRACTURED CAUSING THE PARTIAL RIM AND TIRE TO SEPARATE FROM THE VEHICLE. IT WAS MANEUVERED OFF THE ROAD AND LATER TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0