Mercury Sable Complaints

5,381 consumer complaints on file.

#10198209August 1, 2007
STEERING
TL*THE CONTACT OWNS A 1998 MERCURY SABLE GS. SHE STATED THAT WHILE TURNING THE VEHICLE IT SWERVED TO THE OPPOSITE DIRECTION. THE VEHICLE TO CRASH INTO A POLE, WHICH CAUSED THE VEHICLE TO ROLL OVER TWO TIMES. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED SWELLING AND SHARP PAINS. THE CRASH WAS REPORTED TO THE POLICE. THE CURRENT AND FAILURE MILEAGES WERE 175,000. THE POWERTRAIN AND PURCHASE DATE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10197163July 22, 2007
SUSPENSION:REAR:SPRINGS
REAR COIL SPRINGS ON MY 2000 MERCURY SABLE ARE SHOT. I HAVE TO REPLACE THEM. CAR RARELY EVER HAD MORE THAN 2 PEOPLE IN IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197166July 22, 2007
VEHICLE SPEED CONTROL
THE CAR HAS A THROTTLE OVER RUN PROBLEM. WHEN I LIFT MY FOOT OFF THE GAS AND THE APPLY BRAKES, IT FEELS AS IF THE ENGINE IS NOT RETURNING TO IDLE COMPLETELY. THE BRAKES ARE IN GOOD CONDITION. I HAVE HAD NUMEROUS CLOSE CALLS WITH REAREND COLLISIONS. THE DEALER NEVER FOUND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196649July 18, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
GOT IN MY '01 SABLE AND HEARD A LOUD BANG. COULDN'T FIND THE PROBLEM SO DROVE HOME. SOME DAYS LATER I HAD THE BRAKES REPAIRED AND THE MECHANIC FOUND A BROKEN COIL SPRING, DRIVER'S SIDE REAR. I HAVEN'T FIGURED OUT WHY FORD PUT SHIELDS ON THE FRONT AND NOT THE BACK. ACTUALLY, I CAN'T FIGURE OUT WHY FORD DOESN'T REPLACE THESE AT N/C. I HATE PAYING FOR OTHER'S MISTAKES LIKE WE'RE BETA TESTERS. I ALSO HAD TO REPLACE BOTH REAR SPRINGS ON MY AEROSTAR AFTER THEY BROKE. YOU'D THINK THE FORD ENGINEERS LEARNED... UNFORTUNATELY, I ALSO OWN AN '01 TAURUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196447July 16, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT ALL FOUR TIRES ON HER VEHICLE HAVE NO TREAD. THESE TIRES WERE THE ORIGINAL TIRES ON THE VEHICLE (CONTINENTAL, SIZE P215/60R16). THE DEALER HAS NOT BEEN NOTIFIED. THE PASSENGER SIDE TIRE HAD A BULGE. THE VEHICLE IS RARELY DRIVEN. THE TIRES WERE ROTATED AT THE SCHEDULED TIME, MOST RECENTLY ON JUNE 1, 2005. THE DOT# WAS NOT CONFIRMED; IT COULD BE FP-3F1213480AA. RECALL # 4512 WAS LISTED IN HER OWNER'S MANUAL, HOWEVER, IT INDICATED THAT IT WAS REPAIRED. THE FUEL SYSTEM AND TIRE PRESSURE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196344July 14, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOUD BANG, THEN A SECOND BANG. BOTH REAR COIL SPRINGS BUSTED. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THESE SPRINGS ON THE SABLES ETC.... WHY IS IT THERE IS A RECALL FOR PROTECTIVE DEVICES TO KEEP THE FRONT SPRINGS FROM HITTING THE TIRES AND NOT THE REAR. THE REAR SPRINGS ARE BREAKING AT A HIGHER RATE THAN THE FRONT AND IS MORE DANGEROUS .. A PERSON CAN STEER A FRONT TIRE BLOW OUT, BUT MOST CANNOT STEER A REAR TIRE BLOW OUT... THIS IS A SERIOUS ISSUE AND NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196305July 13, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT NOTICED THAT THE VEHICLE WAS LOWER TO THE GROUND ON THE DRIVER SIDE THAN ON THE PASSENGER SIDE. PRIOR TO PURCHASING THE VEHICLE AND DURING THE VEHICLE INSPECTION, THE DEALER STATED THAT THE REAR COIL SPRING ON THE DRIVER SIDE NEEDED TO BE REPLACED. THE COIL SPRING WAS REPLACED. THE FRONT COIL SPRINGS WERE A PART OF RECALL # 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT WAS ADVISED THAT SINCE THE FRONT COIL SPRINGS HAVE AFTER MARKET PARTS, HE WOULD BE REQUIRED TO PAY $250 FOR THE REPAIR. THE CURRENT MILEAGE IS 86,000 AND FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196010July 10, 2007
SUSPENSION:REAR:SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE TIRES WERE BEING ROTATED, THE CONTACT WAS INFORMED THAT THE REAR SPRINGS HAD FAILED AND PUNCTURED THE REAR TIRES. THE MECHANIC STATED THAT THIS SHOULD NOT HAVE OCCURRED ON A VEHICLE OF THIS YEAR, MAKE, AND MODEL. THERE WAS A RECALL FOR THE FRONT SPRINGS ON THE 1999 AND 2001 MODELS. THE DEALER STATED THAT NOTHING COULD BE DONE SINCE THE VIN WAS NOT RELATED TO THE RECALLS. THE CONTACT SENT AN EMAIL TO FORD MOTORS AND WAS INFORMED THAT SHE WOULD HEAR FROM THEM IN THREE DAYS. THE REAR TIRES WERE REPLACED. THE CONTACT HAS THE INVOICE FOR THE TIRES. THE REAR SPRINGS HAVE NOT BEEN REPLACED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 83,000. UPDATED 02-01-08. *KB UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195465July 6, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, TIRES
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE REAR COIL SPRING SNAPPED. BY THE TIME THE CONTACT WAS ABLE TO PULL OVER, THE TIRE WAS SHREDDED. HE REPLACED THE SPRING ASSEMBLY AT THE TIME OF FAILURE. HE LATER NOTICED THAT THE DRIVER SIDE REAR SPRING HAD FAILED IN THE SAME PLACE AS THE PASSENGER SIDE SPRING. FORD MOTOR COMPANY STATED THAT THERE IS A RECALL FOR JUST THE FRONT SPRINGS, NOT THE REAR. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 40,000. THE CONSUMER STATED THE PROBLEM WAS DUE TO CORROSION FROM SALT. THE CONSUMER STATED DOES NOT KNOW WHY THE SALT CORROSION AFFECTED THE FRONT SPRING BUT NOT THE REAR SPRING. UPDATED 07/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195503July 6, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT HE IS EXPERIENCING BRAKE LIGHT FAILURE. HE ALSO STATED THAT HE COULD START THE VEHICLE, BUT IT FAILED TO SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT PAY FOR THE REPAIRS, ALTHOUGH A RECALL WAS ISSUED FOR THE COMPONENT. THE CURRENT MILEAGE IS 51,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 07/16/08.*LJ UPDATED 07/16/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195093July 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING HOME AT 11PM ON SEPTEMBER 2, 2006 MY CAR STOPPED MOVING AS I WAS MAKING A LEFT-HAND TURN. THE ENGINE WAS RUNNING, THE ELECTRICAL SYSTEM WAS IN ORDER; THE CAR SIMPLY WOULD NOT MOVE. LUCKILY, I WAS ABLE TO COAST ACROSS THE ROAD AND STOP THE CAR IN A SAFE LOCATION. AS I LIVE IN A RURAL AREA, THE ROAD WAS EMPTY OR I COULD HAVE BEEN SERIOUSLY INJURED. I WALKED TO A NEARBY BAR WHERE I CALLED AAA TO COME AND TOW THE CAR. I HAD THE CAR TOWED TO MY HOME, THEN AFTER MY HUSBAND DETERMINED IT WAS A SERIOUS PROBLEM, WE HAD THE CAR TOWED TO THE DEALERSHIP WHERE WE PURCHASED IT THE PREVIOUS MARCH. THE MECHANIC DETERMINED THAT THE TRANSMISSION WAS SHOT AND NEEDED TO BE COMPLETELY REPLACED! I WAS SHOCKED AS I HAD SERVICED THE TRANSMISSION AS RECOMMENDED AT 35,000 AND THE VEHICLE ONLY HAD 52,000 ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195046June 30, 2007
TIRES:SIDEWALL
UPON COMPLETING A TIRE CHECK OF MY VEHICLE, I NOTICED THE SIDEWALL OF MY GENERAL TIRE AMERI -G4S IS BULDGING OUT (ABOUT THE SIZE OF A GOLF BALL HEMISPHERE) AND THE RUBBER IS STARTING TO SEPARATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194744June 27, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE DRIVER SIDE REAR COIL SPRING FAILED AND CAUSED DAMAGE TO THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING 25 MPH. THE FORD DEALER STATED THAT THERE WAS A DEFECT WITH THE COIL SPRING. THE MANUFACTURER STATED THAT THERE WAS A RECALL REGARDING THE FRONT COIL SPRINGS, BUT NOT THE REAR COIL SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE 52,000. UPDATED 02-01-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194786June 27, 2007
SUSPENSION:REAR:SPRINGS, TIRES:TREAD/BELT
2001 MERCURY SABLE TAKEN IN FOR TIRE ROTATION AND BALANCE. WHEN THE REAR TIRES WERE REMOVED, MECHANIC NOTICED THAT BOTH COIL SPRINGS WERE BROKEN AT BASE. HE SAID I WAS LUCKY IN THAT THE BREAKS WERE TO THE CENTER OF THE CAR AND NOT TOWARDS THE TIRE SIDE, WHICH WOULD HAVE BLOWN THE TIRE. THE LEFT REAR TIRE WOULD NOT BALANCE, IT WOBBLED, RESULTING IN PURCHASING A NEW TIRE. COST TO REPAIR, $550.00. I AM NO METALLURGIST, BUT LOOKING AT THE BREAKS I'D SAY THAT IT LOOKS LIKE POOR HEAT TREATMENT OF THE METAL COIL THAT CAUSED THE BREAKS. SEARCHING THE INTERNET REVEALED NUMEROUS COMPLAINTS REGARDING 2001 TAURUS FOR SAME COIL BREAKING PROBLEM (SAME BODY AS SABLE). WHY IS THERE NO RECALL BY FORD TO RECTIFY THIS PROBLEM?. BECAUSE IN THIS COUNTRY THERE HAS TO BE SERIOUS INJURY OR DEATH BEFORE ANY ONE REACTS. HOW PATHETIC IS THAT!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194263June 26, 2007
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT FAILS TO RETRACT. THE FAILURE PREVENTS ANYONE FROM BEING ABLE TO SIT IN THE PASSENGER SEAT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 91,000 AND FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194268June 26, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TURNING LEFT HAD EXTREMELY LOUD NOISE DUE TO FRACTURED RIGHT FRONT AND LEFT REAR COIL SPRINGS, REPLACED 4 COIL ASSEMBLIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194703June 26, 2007
SUSPENSION:REAR:SPRINGS
WE OWN A 2001 MERCURY SABLE WHICH WAS RECALLED PREVIOUSLY DUE TO PROBLEMS WITH THE FRONT SPRINGS BREAKING ON CERTAIN VEHICLES. GUARDS WERE PLACED ON THE FRONT SPRINGS TO AVOID TIRE PUNCTURES.*AK IN MAY 2007 MY WIFE TRAVELLED ABOUT 200 MILES WITH PASSENGERS. UPON RETURNING, ONE OF THE FRONT SPRINGS FELL APART IN OUR YARD. AFTER THE DEALER INSPECTED THE VEHICLE, BOTH FRONT SPRINGS WERE BROKEN, ALONG WITH ONE OF THE REAR SPRINGS. SHE WAS DRIVING ON HIGHWAYS WITH THREE BROKEN SPRINGS! THE REAR SPRINGS SEEM SIMILAR IN DESIGN TO THE FRONT, IF NOT IDENTICAL. THEY HAVE NEVER BEEN SUBJECT TO A RECALL AND THE BILL FOR REPLACEMENT OF BOTH THE REAR SPRINGS WAS $632.30. THE DEALER REFUSED TO HELP. AFTER SPEAKING TO THE SERVICE MANAGER AT THE DEALER, SHE SUGGESTED PURSUING THIS, CLAIMING THEY HAVE REPAIRED LOTS OF REAR SPRINGS ON THESE VEHICLES. SHE SEEMED TO IMPLY THEY HAVE BEEN A PROBLEM AS WELL AS THE FRONT UNITS, ALTHOUGH THEY HAVE NEVER BEEN RECALLED AND THEREFORE NOT COVERED BY FORD. TRAVELLING 65 MPH ON THREE BROKEN SPRINGS IS AN ACCIDENT WAITING TO HAPPEN. FORD SHOULD BE RECALLING THESE VEHICLES BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194132June 25, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I RECENTLY HAD A TIRE BLOW OUT ON MY VEHICLE. UPON REMOVING THE TIRE IT WAS DISCOVERED THAT THE RIGHT FRONT SPRING SNAPPED, WHICH HAD RUPTURED THE TIRE. I WAS ABLE TO GET THE CAR TO A LOCAL SHOP TO REPLACE THE SPRING AND TIRE AT MY EXPENSE, WITH A USED SPRING TO KEEP THE COST DOWN. I CONTACTED FORD ,AND FORD ADVISED THEY WOULD NOT COVER ANY EXPENSES RELATED TO THIS. THE CARWAS A 2003 MERCURY SABLE WITH LOW MILES ON IT. ALSO , CONTACTED MY DEALER , AND THE DEALER AGREED THAT THIS TYPE OF DAMAGE SHOULD NOT HAVE OCCURRED , YET COULD NOT RECTIFY THE PROBLEM SINCE FORD HAS NOT RECALLED IT FOR SPRINGS. I BELIEVE THERE WAS A FAULT IN THE SPRINGS ,AND WAS FEARFUL THIS MAY HAPPEN TO THE REMAINING SPRINGS ON THIS CAR. FORD'S ADVICE TO ME WAS TO HAVE THE REMAINING SPRINGS EXAMINED, AT MY OWN EXPENSE, AS THEY REMINDED ME THAT THEREWAS NO RECALL FOR FAULTY SPRINGS. I HAVE RETAINED THE DAMAGED SPRING AS I WAS CONVINCED THERE WAS AN ISSUE THAT WAS NOT BEING ADDRESSED. IN MY OPINION, IT WAS A MATTER OF SAFETY. A CAR'S SPRINGS SHOULD NOT BREAK, ESPECIALLY WHEN IT WA SA RELATIVELY NEW VEHICLE. THIS HAS BEEN THE SECOND COSTLY REPAIR I HAVE MADE TO THIS VEHICLE, I PREVIOUSLY HAD TO REPLACE THE RIGHT FRONT SWAY BAR . ALSO, SHOULD NOT HAVE BROKEN AND AGAIN NOT A COVERED EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194070June 24, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WORK NIGHTS IN KANKAKEE,I HAD JUST GOT OFF OF WORK AND WAS HEADING HOME ON ROUTE 45/52 SOUTH 3 MILES FROM KANKAKEE AT 60 MPH WHEN I HEARD A NOISE COMING FROM UNDER THE CAR ABOUT 15 SECONDS LATER THE LEFT TIRE BLEW,I PULLED OVER TO CHANGE THE TIRE,WHEN I REMOVED THE WHEEL I NOTICED THE TIRE (SIDE FACING COIL SPRING)LOOKED AS THOUGH IT HAD BEEN CUT OPEN LIKE THE TOP OF A TIN CAN,I THEN NOTICED THE COIL SPRING WAS BROKEN AND HAD A SHARP EDGE PROTRUDING TOWARD WHERE THE INNER SIDE WALL WOULD BE,I MEAN THIS TIRE WAS CUT ALL THE WAY IN A PERFECT CIRCLE APROXIMATELY 2 INCHES FROM THE WHEEL EDGE,WHILE CHANGING THE TIRE I WAS ALMOST HIT BY A CAR THAT WAS PASSING ANOTHER CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194085June 24, 2007
TIRES:TREAD/BELT, TIRES
I DROVE FROM MY HOME TO OXON HILL, MD, A DISTANCE OF APPROXIMATELY 30 MILES AND THE STEERING WAS BUMPY. WHEN I REACHED MY DESTINATION, I DID A VISUAL INSPECTION OF THE TIRES AND NOTHING APPEARED UNUSUAL. AFTER APPROXIMATELY 45 MINUTES, I RESUMED DRIVING. ABOUT 11 MILES LATER AT EXIT 15 (214/CENTRAL AVENUE EAST) ON 95/495 NORTHBOUND, THE SIDEWALL OF THE RIGHT FRONT TIRE BLEW OUT. I WAS TRAVELING AT A SPEED OF ABOUT 65 MPH. I PULLED OFF THE INTERSTATE AND LOOKED AT THE TIRE. THE TREAD HAD SEPARATED FROM THE SIDEWALL AND WAS APPROXIMATELY 3/4 DETACHED. I GOT OFF AT THE 214/CENTRAL AVENUE EAST RAMP AND PULLED TO THE SIDE OF THE ROAD. BY THIS TIME, THE TREAD HAD SEPARATED COMPLETELY FROM THE SIDEWALL. THE TIRE HAD 20,000 MILES ON IT AND WAS A STARFIRE FLITE-LINE IV P21560R16. WE WILL GO BACK TO THE RETAILER WHO SOLD US THE FOUR TIRES AND PLAN TO GET ALL FOUR TIRES REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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