Mercury Sable Complaints (2002)

440 consumer complaints on file.

#8023250November 25, 2002
AIR BAGS:FRONTAL
CONSUMER CALLED COMPLAINING ABOUT BEEN ON A COLLISION AND THE AIR BAG ON THE DRIVERS SIDE DID NOT DEPLOY. CONSUMER ALSO STATED THAT SHE WAS DRIVING 20MPH WHEN SHE WAS INVOLVED ON THE COLLISION AND HER BRAKES ALSO FAILED. DEALER WAS CONTACTED AND STATED TO CALL NHTSA AND REPORT THE PROBLEM . TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769137October 31, 2002
STRUCTURE:BODY:DOOR
THE UPPER DOOR HINGE PIN FELL OUT, DUE TO THE PIN LOCK WASHER BREAKING, CAUSING THE DOOR TO FALL. THE HINGE IS INSTALLED UPSIDE DOWN WITH THE STOP GUARD ON THE BOTTOM DUE TO THE FENDER BEING IN THE WAY TO INSTALL IT RIGHT SIDE UP. AS SUCH THE FLIMSY LOCK WASHER WHICH HOLDS THE PIN BROKE OFF ALLOWING THE PIN TO WORK ITS WAY DOWN. UPON INSPECTION OF THE OTHER DOOR PINS, 2 OF THE REMAINING 3 WERE BROKEN BUT HAD NOT YET FALLEN OFF. THE DOORS ARE POTENTIALLY HARMFUL TO ANYONE OPENING THEM AND HAVING THEM DROP ON A CHILD OR SENIOR AS WELL AS THE POSSIBLE STRAIN IF HELD ONTO UNDER THESE CIRCUMSTANCES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021377October 22, 2002
TIRES
PLEASE ADD DETAILS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020520October 9, 2002
VEHICLE SPEED CONTROL
CONSUMER STATE WHILE DRIVING WITH SPEED CONTROL ON WITHOUT ANY INDICATION VEHICLE SPEEDED UP CAUSING CONSUMER TO LOSS CONTROL IN RESULT OF A VEHICLE CRASH. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020521October 9, 2002
AIR BAGS:FRONTAL
CONSUMER STATE WHILE VEHICLE WAS TRAVELING OUT OF CONTROL AT 115 MPH IN RESULT OF VEHICLE CRASH AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007453October 3, 2002
STRUCTURE:BODY:DOOR
I RENTED A FORD SABLE FROM BUDGET RENT A CAR FROM 9-21-2002 THRU 10-01-2002. ON FOUR OCCASIONS DURING THAT TIME, I CUT MY LOWER LEFT LEG RATHER SEVERELY (ENOUGH TO PRODUCE RUNNING BLOOD) ON THE CAR DOOR. UPON CLOSELY EXAMINING THE DOOR, IT IS CLEAR THAT THE LOWER PORTION OF IT PROTRUDES SEVERAL INCHES INWARD IN A SHARPLY CURVED FASHION WITH A VERY POINTED TIP. THE DOOR WAS NOT DAMAGED IN ANY WAY, AND IT OPENED AND CLOSED AS INTENDED. IT IS UNREALISTIC TO THINK THAT IN 22 YEARS OF DRIVING, THAT I WOULD ALL OF A SUDDEN NOT KNOW HOW TO ENTER OR EXIT AN AUTOMOBILE. I'VE RENTED MERCURY SABLES ON SEVERAL OCCASIONS OVER PREVIOUS YEARS, AND HAVE NEVER HAD THAT PROBLEM BEFORE IN MY LIFE. I REPORT THAT THE CAR IS A 2002 MODEL, BUT IT MAY BE A 2003 MODEL. IT IS MY PERSONAL OPINION THAT THE MATTER WARRANTS SOME INVESTIGATION IN ORDER TO PREVENT FUTURE INJURIES. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768041
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#768041October 3, 2002
STRUCTURE:BODY:DOOR
I RENTED A FORD SABLE FROM BUDGET RENT A CAR FROM 9-21-2002 THRU 10-01-2002. ON FOUR OCCASIONS DURING THAT TIME, I CUT MY LOWER LEFT LEG RATHER SEVERELY (ENOUGH TO PRODCUE RUNNING BLOOD) ON THE CAR DOOR. UPON CLOSELY EXAMINING THE DOOR, IT IS CLEAR THAT THE LOWER PORTION OF IT PROTRUDES SEVERAL INCHES INWARD IN A SHARPLY CURVED FASHION WITH A VERY POINTED TIP. THE DOOR WAS NOT DAMAGED IN ANY WAY, AND IT OPENED AND CLOSED AS INTENDED. IT IS UNREALISTIC TO THINK THAT IN 22 YEARS OF DRIVING, THAT I WOULD ALL OF A SUDDEN NOT KNOW HOW TO ENTER OR EXIT AN AUTOMOBILE. I'VE RENTED MERCURY SABLES ON SEVERAL OCCAISONS OVER PREVIOUS YEARS, AND HAVE NEVER HAD THAT PROBLEM BEFORE IN MY LIFE. I REPORT THAT THE CAR IS A 2002 MODEL, BUT IT MAY BE A 2003 MODEL. IT IS MY PERSONAL OPINION THAT THE MATTER WARRANTS SOME INVESTIGATION IN ORDER TO PREVENT FUTURE INJURIES. MR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8020063October 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE AT ANY SPEED ENGINE WILL STALL, VEHICLE HAS BEEN SERVICED SEVERAL OCCASION AT THE DEALER AND PROBLEM STILL REOCCURS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019816September 30, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES THAT THE PASSENGER SIDE SEAT BELT LOCK UPS AND WILL NOT RELEASE UNTIL THE SEAT BELT IS UNHOOKED,WITHOUT APPLYING BRAKES.HAD SEAT BELT REPLACED SEVERAL TIMES PROBLEM STILL REOCCURED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019349September 24, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES THAT WHILE PULLING UP TO AN INTERSECTION WITH FOOT ON BRAKE VEHICLE SUDDENLY STARTED TO ACCELERATE. CONSUMER STATES ENGINE WAS RACING LIKE IT WAS GOING TO TAKE OFF. CONSUMER IS AFRAID OF REAR ENDING SOMEONE. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019353September 24, 2002
VEHICLE SPEED CONTROL
WHILE APPLYING THE BRAKE THE VEHICLE SUDDENLY SURGE FORWARD. AND THE CONSUMER FOOT WASN'T ON THE GAS PEDAL. THE DEALERSHIP IS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018932September 18, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING 5 MPH AND ATTEMPTING AVOID A CRASH CONSUMER DEPRESSED BRAKE PEDAL WITH FORCE TO FLOORBOARD RESULTING IN ACCELERATOR PEDAL BEING DEPRESSED AT THE SAME TIME. THIS CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767378September 18, 2002
SEAT BELTS:FRONT:RETRACTOR
RENTAL CAR FORD TAURUS, FRONT PASS SEATBELT TIGHTENED WOULD NOT RELEASE, CUTTING INTO THROAT. RETURNED CAR. REC'D MERCURY SABLE, SAME PROBLEM. WAS STUCK DRIVING 17 HOURS FROM IN TO CT WITH BELT CUTTING INTO THROAT. USED BELT PROPERLY. WHEN LEANING OVER TO PICK UP ITEM FROM FLOOR, OR GLOVE COMPARTMENT BELT WOULD DEPLOY COMPLETELY. UPON RETURNING BODY TO UPRIGHT POSITION, BELT MADE CLICKING NOISES AND TIGHTENED WITH EVERY UPRIGHT MOVEMENT. BECAME EXTREMELY CONSTRICTING. DRIVER HAD TO RELEASE BELT FOR 17 HOUR TRIP. PASS RETRACTED IT COMPLETELY, DEPLOY IT TO USE IT, AND TRIED TO STAY STILL AND NOT MOVE. WHEN MOVEMENT OCCURRED BELT WOULD REACH IT'S END AND START CLICKING AND CONSTRICTING WITH EVERY TINY MOVEMENT. NEEDLESS TO SAY AFTER 17 HOURS OF DRIVING AND TIGHTENING, SKIN UNDER BELT AREA IS VERY TENDER, THROAT IS SORE, ALMOST CHOKED, ALMOST CUT. FOR PART OF TRIP HAD TO PLACE SEAT IN LAYDOWN POSITION TO ALLEVIATE THROAT CONSTRICTION OF BELT. MFG STATES 'THAT IS THE WAY DOT SET UP THE REGULATIONS, AND WE JUST FOLLOW THEM...BELTS ARE MADE FOR US.....NO RECALLS.....NO ADJUSTMENTS CAN BE MADE'. IT IS MY UNDERSTANDING OTHERS HAD TO CUT OFF THE BELT. EVEN WENT TO TEST DRIVE THEM, SAME THING HAPPENED. BELT IS MADE FOR CHILD SAFETY? SOME TYPE OF SENSOR? NO ACCIDENT OCCURRED AT ANY TIME. BELT IS MALFUNCTIONING WHEN DEPLOYED ALL THE WAY BY JUST BENDING OVER OR MOVING AROUND. BEFORE SOMEONE GETS SERIOUSLY HURT, SOMEONE NEEDS TO RECALL AND RESTYLE THESE EXISTING BELTS. DRIVERS BELT DID NOT HAVE ANY TYPE OF PROBLEMS. BENDING AND LEANING OVER DEPLOYED IT COMPLETELY AND NO RETRACTING OCCURRED AT ALL. VERY DANGEROUS HAVING DRIVER, DRIVING AND TRYING TO RELEASE PASSENGER BELT, AND PASSENGER UNBELTED WHILE TRAVELING RETRACTING AND RESETTING BELT. WE WERE LUCKY WE WERE NOT IN AN ACCIDENT WHILE DEALING WITH THE BELT ISSUE. AS THE BELT WAS UNBUCKLED NUMEROUS TIMES OVER 17 HOURS. CALL IF YOU HAVE ANY QUESTIONS AT 860-623-7774. IN GOOD FAITH, DOREEN ALFANO.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8016226August 13, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLSION IN WHICH IT HIT A PARKED CAR AND RAN INTO A HOUSE, AND NEITHER AIR BAG DEPLOYED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016227August 13, 2002
VEHICLE SPEED CONTROL
UPON SHIFTING INTO GEAR VEHICLE SUDDENLY ACCELERATED AND TOOK OFF OUT OF CONTROL,CAUSING A VEHICLE CRASH. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8013995July 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING BRAKES WENT OUT, CAUSING A VEHICLE CRASH. CAUSE UNKNOWN. DEALER NOTIFIED.*AKJLG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8010509May 28, 2002
AIR BAGS:FRONTAL
FRONT COLLISION AT 45 MPH, DRIVERS AIRBAG DID NOT DEPLOY, PASSENGER AIRBAG DEPLOYED. DAMAGE TO VEHICLE WAS 5000 DOLLARS. *AK.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8008507April 24, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE AND GAS PEDALS ARE TOO CLOSE TOGETHER, MORE THAN ONCE, VEHICLE FAILED TO STOP BECAUSE WHEN APPLYING THE BRAKE CONSUMERS FOOT HIT THE GAS PEDAL AND VEHICLE WOULD NOT STOP.*AK .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008552April 24, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 30 MPH AND UPON STOPPING, CONSUMERS FOOT GOT STUCK BETWEEN BRAKE AND ACCELERATOR, ALMOST CAUSING AN ACCIDENT. *AK MANUFACTURER CONTACTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761054April 22, 2002
VISIBILITY:GLASS, SIDE/REAR
THE LEFT REAR WINDOW SUDDENLY IMPLODED INTO THE CAR, SHATTERING INTO SEVERAL HUNDRED SMALL PIECES. THERE WAS NO ROCK OR OTHER PROJECTILE. THE TEMPERATURE CONTRAST BETWEEN INSIDE AND OUTSIDE WAS NOT GREAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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