Mercury Sable Complaints

5,381 consumer complaints on file.

#717333January 14, 2000
POWER TRAIN
THE SPEEDOMETER HEAD HAS BEEN PROBLEMATIC SINCE THE PURCHASE DATE. THE ORIGINAL SPEEDOMETER HEAD WAS REPLACED IN DECEMBER 1997,AFTER REPEATED COMPLAINTS TO THE DEALERSHIP. LESS THAN A YEAR AFTER THE WARRANTY EXPIRED,IT NEEDS TO BE REPLACED AGAIN DUE TO NEEDLE FLUCTUATION. THIS IS UNACCEPTABLE DUE TO THE SAFETY CONCERNS. WE CONTACTED YOUR AGENCY BY PHONE ON DECEMBER 9TH,1999 BUT HAVE NOT YET RECEIVED THE COMPLAINT FORMS. PLEASE SEND THESE SO WE CAN GO FORWARD IN CORRECTING THIS MATTER. THANK YOU FOR YOUR TIME AND CONSIDERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717347January 14, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717349January 14, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM HAVING A HARD TIME GETTING FORD PAY FOR THE PROBLEM WITH A WARRANTY. NO SUMMARY ISSUED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#717351January 14, 2000
SUSPENSION:REAR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717357January 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:POWER ADJUST
THATS IT THE TRANSMISSION WENT OUT AT 45,000, THE WHEEL BEARING WENT OUT SOON AFTER PURCHASED, THE INTERIOR ELECTRICAL WENT OUT SOON AFTER PURCHASE ALSO THE POWER SEAT QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550404January 13, 2000
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED RECALL FAILURE PRIOR TO RECALL NOTICE CAUSING ERRATIC SPEED CONTROL. (97V-025) MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550387January 13, 2000
POWER TRAIN
ON THREE DIFFERENT OCCASIONS, THE SPEEDOMETER FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854933January 12, 2000
VEHICLE SPEED CONTROL
WHILE WAITING AT STOP LIGHT WITH FOOT ON BRAKE PEDAL ENGINE STARTED RACING & THEN JERKED FORWARD. TURNED VEHICLE OFF TO STOP IT. WAS ABLE TO TAKE VEHICLE TO DEALERSHIP, BUT VEHICLE WAS NOT REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717271January 12, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE MODULATOR VAVLE WENT OUT AND I WAS TOLD THE EVAPORATOR ALSO HAD TO BE REPLACED. I JUST WONDERED IF OTHERS HAD HAD A/C PROBLEMS OR WAS IT JUST MY CAR. I ALSO HAD THE REPLACED A/C GO OUT 2 YEARS LATER AND HAD TO REPLACE THECOMPRESSOR AND OTHER PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550337January 10, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY
BOTH FRONT TIE ROD ENDS FAILED PREMATURELY CAUSING NOISES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854814January 10, 2000
VEHICLE SPEED CONTROL:CABLES
VEHICLE UNEXPECTEDLY ACCELERATED FORWARD AFTER COMING TO A COMPLETE STOP. VEHICLE HIT ANOTHER PARKED CAR HEAD-ON. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#717078January 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEADS AND GASKETS BLOWN AND CAUSE ENGINE TO OVERHEAT AND CAUSE RADIATOR TO CRACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717014January 7, 2000
SEAT BELTS:FRONT:ANCHORAGE
I WAS A BELTED FRONT PASSENGER EJECTED FROM BELT THROUGH WINDSHEILD SUSTAINING SEVERE HEAD/NECK/ARM AND BACK INJURIES.ALSO, HAD SEATBELT FAILURE WITH INJURY AS WELL.WE WERE STRUCK ON THE RIGHT SIDE WITH THE LEFT FRONT QUARTER PANNEL OF ILLEGAL LEFT HAND, TURNER RAN OFF ROAD .THESE GUYS KNEW THIS CAR HAD A SAFETY FAILURE AND CHOSE TO SELL US THIS CAR WITH THE ORIGINAL SEATBELTS, AND NO CONTACT OF ANY KIND TO AVOID INCIDENT.PRETTY ROTTEN IF YOU ASK ME. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#717037January 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
WE PURCHASED THIS VEHICLE AS A USED CAR. AT THE TIME OF PURCHASE THE DEALERSHIP DID NOT INFORM US OF THE POTENTIAL PROBLEM WITH A HEAD GASKET. I LEARNED OF THIS PROBLEM AFTER THE FACT. WHEN THE CAR WAS DIAGNOSED WITH THIS PROBLEM BY OUR MECHANIC, I CONTACTED THE DEALERSHIP AND THE SALESMAN IMMEDIATELY STATED THAT FORD HAD MADE A PROVISION FOR YEARS 94, 95, AND 96 REGARDING THE HEAD GASKET. HE IMFORMED ME THAT THERE WAS A DEFECT IN THE GASKET OF THIS MAKE AND MODEL CAR. HE SUGGESTED I CONTACT THE LOCAL FORD/MERCURY TO SEE IF THIS PROVISION WAS STILL IN EFFECT. I DID CONTACT THE DEALERSHIP AND THEY REFERED ME TO FORDS CUSTOMER SERVICE. I SPOKE WITH TWO PEOPLE AT FORD. BOTH STATED THAT THEY HAD SENT A LETTER EXTENDING THE WARANTY TO 5YRS/60000 FOR THE HEAD GASKET DEFECT AND SINCE MY CAR WAS BEYOND 60000 MI THAT I WAS NOT ELIGIBLE FOR FINANCIAL ASSISTANCE. ALTHOUGH THIS PROBLEM DID NOT CAUSE AN ACCIDENT, I WAS FORCED TO DRIVE WITHOUT HEAT FOR OVER 50 MILES. TO ME THIS IS DANGEROUS ESPECIALLY SINCE IT WAS ONE OF THE COLDEST DAYS OF THE WINTER. ALSO JUST THE COST ALONE TO FIX THIS PROBLEM WAS SIZABLE AND HAS HURT US FINANCIALLY. NOT TO MENTION THAT WE STILL OWE $9000 ON THE CAR! FORD CO. WAS VERY RUDE TO ME REGARDING THIS PROBLEM AND WHEN I ASKED TO SPEAK TO THE SUPERVISORS' SUPERVISOR SHE TOLD ME THAT HER BOSS DID NOT TAKE CUSTOMER CALLS. WHAT KIND OF CUSTOMER SERVICE IS THAT? THE LETTER THAT FORD REFERRED TO WAS SENT TO THE PREVIOUS OWNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854748January 6, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
WHILE TRAVELING AT ANY TIME THE VEHICLE OVERHEATS. GAUGE RUNS HIGH. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854769January 6, 2000
STRUCTURE:FRAME AND MEMBERS
WHEN TRAVELING REA RSUBFRAME MOUNTS WHICH SUPPORT THE ENGINE AND TRANSMISSION BROKE, CAUSING LOSS OF CONTROL. ALSO, NOTED RECALL 98V232000 FOR THE SAME TYPE OF PROBELM, DEALER STATED WARRANTY PERIOD WAS UP AND REFUSED TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716896January 5, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ARE SHORTING OUT AND ARE WORKING INTERMITTENTLY AFTER FAILING TO WORK AT ALL DURING USE. CAN HEAR A CLICKING SOUND IN THE STEERING COLUMN WHEN THE WIPERS SWITCH ON AND OFF DURING USE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558409January 4, 2000
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE CONSUMER STATES THAT THE SPARE TIRE IS NOT UP TO SAFETY STANDARDS ACCORDING TO THE FORD MOTOR SAFETY STANDARD 110 MANUAL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558407January 4, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNALS WILL NOT OPERATE WHEN THE WEATHER IS BELOW 20 DEGREES, HOWEVER, ONCE THE INSIDE OF THE VEHICLE HAS WARMED UP THE SIGNALS WILL WORK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854709January 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY AT 55 MPH VEHICLE OVERHEATED, AND WATER LEAKED FROM THE ENGINE HEAD GASKET ( 3.8 L ENGINE). DEALER NOTIFIED ,AND INFORMED CONSUMER THAT THERE WAS NO MANUFACTURER'S RECALL ON ENGINE HEAD GASKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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