Mercury Sable Complaints

5,381 consumer complaints on file.

#870462September 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STEERING:RACK AND PINION
CONSUMER HAD TRANSMISSION SERVICED AT 31,000 MILES. 9 MONTHS LATER, CONSUMER WAS BACKING CAR OUT OF GARAGE AND COULDN'T SHIFT GEARS. TOOK VEHICLE TO DEALER, AND SHE WAS TOLD THAT VEHICLE NEEDED A NEW TRANSMISSION.*AK A/C MAIN LINE FAILED. RADIATOR FAILED. RACK AND PINION STEERING FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731260September 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SURPRISED TO SEE THE NUMBER OF COMPLAINTS ON THIS COMPONENT AND NO RECALL ISSUED BY FORD MOTOR COMPANY. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731105September 12, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A HEAD ON CRASH AT 45 MPH. NEITHER AIRBAG DEPLOYED. POLICE, FIRE, RESCUE, TOWING COMPANY, AUTOBODY AND DELAERSHIP ALL SAID "SOMETHING IS WRONG WITH THIS VEHICLE, AIRBAGS SHOULD HAVE GONE OFF, YOU SHOULD HAVE THIS CHECKED OUT." ATTEMPTED FOR THREE MONTHS TO GET FORD TO SEND A FORD REPRESENTATIVE TO INVESTIGATE. FORD LEGAL GOT INVOLVED, ALL THEY EVER SAID (VERBALLY) IS "THE CAR IS SAFE" AND REFUSED TO HAVE ANYONE FROM FORD LOOK AT THE SYSTEM. FORD LEGAL WAS MORE CONCERNED ABOUT AN INJURY LAWSUIT THAN A POSSIBLE DEFECT. FORD LEGAL TOLD ME "IF YOU SUSPECT THERE'S A PROBLEM WITH YOUR AIRBAGS, YOU SHOULD TAKE IT UP WITH YOUR INSURANCE COMPANY." FIGURE THAT ONE OUT!*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#731166September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE AT 65,000 MILES ON '93 SABLE. NOT COVERED UNDER FORD'S WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731191September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FOR THE PAST SIX YEARS THIS CAR HAS CONTINUED TO STOP RUNNING WHEN THE CAR IS STOPPED AND LOSES POWER WHILE DRIVING CAUSING THE CAR TO ALMOST STOP MOVING. SIX DIFFERENT MECHANICS HAVE BEEN UNABLE TO FIND THE CAUSE, INCLUDING THE MERCURY AND FORD DEALERSHIPS. THIS IS A VERY DANGEROUS SITUATION. FINANCES PREVENT THE TRADING IN OF THIS CAR. I BELIEVE FORD IS AWARE OF THIS PROBLEM AND HAS IGNORED IT. I HAVE TALKED WITH OTHER SABLE AND TAURUS OWNERS WHO HAVE HAD THE SAME PROBLEM. CAR RUNS ROUGH, CUTS OFF, LOSES POWER, AND CONTROL IS LOST AS ENGINE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870256September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE WILL STALL OUT AND DIE IN THE MIDDLE OF THE ROAD.*AK FUEL FILTER FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554487September 11, 2000
TIRES:TREAD/BELT
THE FIRESTONE FR 680 TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731090September 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OVERHEATED AND FAILED DUE TO HEAD GASKET FAILURE. WE HAD THE CAR TOWED TO A REPAIR FACILITY. AFTER INVESTIGATING THE CONDITION OF THE ENGINE, THEY INFORMED US THAT THE ENGINE NEEDS NEW HEADS AND THAT BECAUSE OF DAMAGE TO THE CYLINDER WALLS, A REPLACEMENT ENGINE IS NEEDED. THEY QUOTED US THE PRICE OF $4,000 FOR A REPLACEMENT ENGINE. WE DECIDED NOT TO HAVE THE WORK DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730917September 10, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE BEGAN TO RUN ROUGHLY AND THE ENGINE HEAT STARTED TO RISE. I STOPPED THE VEHICLE IMMEDIATELY TO INVESTIGATE THE PROBLEM AND DISCOVERED THE ENGINE COOLANT TO BE VERY LOW. I ADDED COOLANT AND THEN STARTED THE MOTORE AGAIN. THE ENGINE TEMPERATURE HAD DROPPED AND I STARTED TO DRIVE THE VEHICLE BACK TO MY HOME, BUT IT STARTED TO RUN ROUGHLY AGAIN. I STOPPED AND NOTICED WATER COMING OUT OF THE EXHAUST. I EMMEDIATELY SHUT OFF THE ENGINE AND ARRANGED TO HAVE THE VEHICLE TOWED TO THE LOCAL FORD LINCOLN MERCURY DEALER. THEY CHECKED THE VEHICLE AND TOLD ME: "INTERNAL HYDROLOCKED ENGINE, AND HAS BENT PISTON ROD IN ENGINE, DUE TO HEAD GASKETS, RECOMMEND REPLACED WITH LONG BLOCK ASSEMBLY EST $3370." I LATER CONTACTED FORD MOTOR CO. CUSTOMER SERVICE TO SEEK FINANCIAL ASSISTANCE IN HAVING THE VEHICLE REPAIRED, NOTING THAT THE MILEAGE ON THE CAR WAS LOW FOR ITS AGE (70,000 MILES FOR A 1993) AND ADVISING THEM THE CAR HAD ALWAYS BEEN MAINTAINED BY A FORD LINCOLN MERCURY DEALER (THE LAST VEHICLE SERVICE BY THE LOCAL DEALER HAD BEEN ON 6 MARCH 2000 (MILEAGE 69,662). FORD REFUSED TO PROVIDE ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870072September 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE COMPLETELY SHUT OFF WHILE TRAVELING AT 70 MPH. MANUFACTURER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730563September 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
THIS 3.8 L V6 BLEW A HEAD GASKET AT 69000 MILES AND MANY OTHERS ARE REPORTING THE SAME PROBLEM. I'D LIKE FROD TO PICK UP THE $1023 BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730679September 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SEVERAL MECHANICS REPORTED TO ME THAT HEAD GASKET FAILURE ON THIS VEHICLE IS A VERY COMMON AND EXPENSIVE PROBLEM. THE MANUFACTURER SHOULD ABSORB SOME OF THE COST OF THIS REPAIR DUE TO FAULTY CONSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869868September 7, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED ENGINE MONTS WERE BROKEN. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730277September 5, 2000
TIRES
ON MAY 26, 1999, I WAS DRIVING PAST JANESVILLE, WISCONSIN ON I-90 AT 65 MILES PER HOUR. THE CAR STARTED SHAKING AND I HEARD A THUMP ON THE UNDERCARRIAGE. I ALSO SAW TIRE TREAD FLY OUT FROM UNDER MY CAR IN THE REAR VIEW MIRROR. I GOT OUT TO SEE WHICH TIRE WAS FLAT. THERE WAS NO FLAT TIRE, HOWEVER ON CLOSER INSPECTION, I SAW THAT ALL OF THE TREAD CAME OFF OF THE RIGHT REAR TIRE. I MANAGED TO LIMP ALONG ON THE SHOULDER AND EXIT I-90. I WENT TO THE CLOSEST TIRE CENTER ( GOODYEAR ) AND BOUGHT FOUR NEW TIRES. I AM SENDING THIS REPORT BECAUSE OF WHAT IS HAPPENING WITH THE P235 FIRESTONE/BRIDGESTONE TIRES. I THINK THE NHTSA SHOULD START INVESTIGATING OTHER TIRE SIZES BECAUSE OF WHAT HAPPENED TO ME LAST YEAR. THANK YOU FOR YOUR PROMPT CONSIDERATION IN THIS VERY IMPORTANT MATTER.( DOT NUMBER: TIRE SIZE: 205/65R15S )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869514September 5, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING
WHILE DRIVING VEHICLE STALLS, CAUSING POWER BRAKES AND POWER STEERING TO LOCK UP. DEALER HAS SEEN VEHICLE SEVERAL TIMES, AND CANT DUPLICATE THE PROBLEM.*AK LIGHTS FLICKERING OFF WHILE DRIVEING AT NIGHT DUE TO SWITCH FAILURE BUT DEALER WAS UNABLE TO DUPLICATE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869593September 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING INTO REVERSE TO BACK UP VEHICLE WILL GO FORWARD. THIS INCIDENT HAD HAPPENED MORE THAN ONE OCCASION. VEHICLE HIT ANOTHER VEHICLE. *AK THE DEALER STATES THAT THE CAUSE IS TRANMISSION MALFUNCTION AND SHOULD BE REPLACED. THE OWNER OF THE VEHICLE DID NOT AGREE. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729989September 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE HAD NUMEROUS ONGOING PROBLEMS WITH THIS CAR. THE CHECK ENGINE LITE STILL COMES ON INTERMITTENLY FOR NO OBVIOUS REASON AND I HAVE REPLACED THE CARS WHOLE PROCESSOR AND STILL HAVE PROBLEMS. NOW I HAVE A GRINDING NOISE AND A VIBRATION WHEN I GO TO APPLY MY BRAKES. PUT NEW BRAKE SHOES ON 1 WEEK AGO AND ROTORS WERE IN GOOD SHAPE SO STILL HAVE NO IDEA WHAT THE PROBLEM IS NOW. I HAVE EXHAUST FUMES OR GAS FUMES INSIDE THE VEHICLE AT TIMES. PLEASE, PLEASE HELP ME. I CAN'T AFFORD MUCH MORE. I HAVE ALL THE BASIC OIL CHANGES DONE AT 3000 MILES AND HAVE EVERY THING FIXED RIGHT AWAY. VSS HAS BEEN REPLACED 3 TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554293September 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS NOT NOTIFIED OF THE RECALL RELATED TO THE HEAD GASKET FAILURE, ADDITIONAL REPAIRS MADE PRIOR TO KNOWLEDGE (ALTERNATOR, THERMOSTAT, ENGINE SEALS, BELTS), CONSUMER IS BEING DENIED RECALL REPAIR DUE TO MILEAGE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554272September 1, 2000
TIRES:SIDEWALL
REAR PASSENGER FIRESTONE TIRE RIPPED AT SIDEWALL A FEW MONTHS AFTER PURCHASE (P20565R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869310September 1, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING IN VILLAGE VEHICLE WILL STALL ON THE HIGHWAY IT RUNS ROUGH BECAUSE OF THE HEATED OXYGEN SENSOR THAT WAS PUT IN. *AK THE VEHICLE STALLS AT ABOUT 35 MPH DURING SUMMER SEASON. IT STALL OVER 20 TIMES BUT THE DEALER COULD NOT FIX THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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