Mercury Sable Complaints

5,381 consumer complaints on file.

#889378May 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING
VEHICLE STARTED TO SMOKE/TEMPERATURE GAUGE WENT TO HIGH. CALLED DEALER, AND THEY TOWED VEHICLE. A MECHANIC STATES THAT ENGINE COOLING FAN WAS NOT BLOWING. DEALER REPLACED ENGINE, AND CHARGED CONSUMER FOR ENGINE COOLING FAN FOR WHICH THERE WAS A RECALL. CONSUMER'S VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746147May 30, 2001
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
ENGINE HEAD GASKETS FAILED AT 49,000 AND AT 51,000 MOTOR MOUNTS HAD TO BE REPLACED, OIL PAN IS RUSTING FROM THE OUTSIDE AND NEEDS REPLACEMENT, STARTER HAS A CLIP TO ATTACH CONNECTION, COMES LOOSE AND MUST GET UNDER CAR TO RE-ATTACH (SOME ENGINEERING WIZ HERE) FRONT BODY MOUNT IS UNDER OIL FILTER AND WILL HAVE TO BE REPLACED SOON. HAVE CONTACTED FORD AND THEY ARE HAPPY FOR MY BUSINESS, BUT ARE NOT GOING TO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889304May 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FRONT FROST PLUG BROKE AND COOLANT LEAKED. CONSUMER HAD ENGINE REPLACED . FORD HAD A TSB / VOLUNTARY RECALL ON VEHICLE FOR THAT PROBLEM. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745995May 28, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED. CAR WAS PARKED IN DRIVEWAY. THE MORNING OF 5/15/2001 CAR DID NOT START. CAR WAS TOWED TO MECHANIC, UPON HIS CHECK HE CONCLUDED THAT HEAD GASKET HAD FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745973May 27, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THE CAR WOULD NOT START EVEN THOUGH THE BATTERY WAS NOT DEAD. AFTER SWITCHING THE REMOTE ENTRY BACK AND FORTH FROM LOCK TO UNLOCK SEVERAL TIMES, THE ENGINE STARTED. THE ENGINE SIMPLY STOPPED WITHOUT WARNING SEVERAL TIMES AT VARIOUS SPEEDS FROM 65 TO ABOUT 20MPH. THE DEALER CLAIMED A CONTACT IN THE FUSE BOX WAS NOT LONG ENOUGH TO MAKE SUFFICIENT CONTACT WITH THE FUSE. I ALSO SUSPECT THE ANTI-THEFT DEVICE OR IGNITION SWITCH MIGHT BE AT FAULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889001May 23, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED LEAKING ANTI-FREEZE INTO ENGINE, CAUSING DAMAGE TO OXYGEN SENSOR AND RADIATOR. CONSUMER HAD HEAD GASKET REPLACED AT PRIVATE GARAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889026May 23, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING ABOUT ANY MPH WHEN COULD LET ACCELERATOR GO AND VEHICLE WILL NOT DECELERATE. VEHICLE WAS TAKEN TO DEALER AND PROBLEM WAS NOT DIAGNOSED. *AK A LOCAL SERVICE STATION DIAGNOSED PROBLEM AS A DEFECTIVE IDLER CONTROL AND REPLACED IT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888872May 22, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER IS HAVING PROBLEMS WITH ENGINE . CONTACTED DEALER.*AK SUDDENR ENGINE SURGE, WHEN COMING TO A STOP OR WHEN STOPPED WITH FOOT ON BRAKE,.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745656May 22, 2001
SEAT BELTS:FRONT:WEBBING
THIS VEHICLE ONLY HAS A LAP BELT FOR THE CENTER REAR SEAT. I HAVE THREE CHILDREN AND THE YOUNGEST IS TURNING FOUR AND OUTGROWING HIS TODDLER SEAT. HIS TWO OLDER SIBLINGS SIT ON THE SIDES IN THE REAR, USING THE ONLY LAP-AND-SHOULDER BELTS IN THE REAR. I CANNOT FIND A BOOSTER SEAT THAT IS DESIGNED TO HOLD HIS SHOULDERS WHEN HE GROWS PAST 40 LBS, AND CAN BE ATTACHED TO THE CAR WITH ONLY THE LAP BELT. WHAT CAN I DO?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745623May 21, 2001
VEHICLE SPEED CONTROL
I PURCHASED MERCURY SABLE IN JULY 1999 AS A NEW VEHICLE (DEALER DEMO). I EXPERIENCED FIRST PROBLEM ABOUT A YEAR AGO DURING TWO SEPARATE WEEKS AND THOUGHT NO MORE ABOUT IT UNTIL THIS MONTH. I LEFT CHURCH AND WENT UP A SLIGHT INCLINE TO A STOP SIGN; WHEN I TOOK MY FOOT OFF THE BRAKE AND TRIED TO PULL OUT INTO THE TRAFFIC, THE CAR BEGAN ROLLING BACKWARDS. I BRAKED AND LOOKED TO BE SURE I HAD NOT SOMEHOW PUT THE CAR IN NEUTRAL; IT WAS IN DRIVE. I AGAIN TRIED TO ACCELERATE AND THE CAR CONTINUED BACKWARD, HALF WAY DOWN THE BLOCK. I PUSHED HARD ON THE ACCELERATOR AND THE CAR SUDDENLY JERKED FORWARD. LESS THAN TWO WEEKS LATER, I SAT AT A RED LIGHT ON FLAT LAND AND WHEN THE LIGHT TURNED GREEN AND I TOUCHED THE GAS PEDAL, IT REVVED UP BUT DID NOT MOVE. I BRAKED, PUT THE CAR IN NEUTRAL THEN BACK IN DRIVE AND IT JERKED FORWARD. WHEN I TOOK IT TO ALLAN VIGIL FORD ON TARA BOULEVARD IN JONESBORO, GEORGIA, THE SERVICE MANAGER QUOTED A PRICE OF MORE THAN $2,500. TO REPAIR THE TRANSMISSION. ON A CAR ONLY FOUR YEARS OLD WITH LESS THAN 70,000 MILES!!!! I HAVE READ OTHER REPORTS ON THIS MAKE AND MODEL AND TRANSMISSION PROBLEMS. I AM NOT THE ONLY ONE HAVING TROUBLE WITH FORD TRANSMISSIONS. MY SON IN LAW, JOSEPH KAIGLER, HAS A 2001 TAURUS WHICH HE RETURNED AFTER LESS THAN A MONTH TO HAVE THE TRANSMISSION REPAIRED. PLEASE HELP! SHORT OF PAYING $2,500, IS THERE ANOTHER REMEDY I MAY GAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888727May 21, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET WAS CRACKED AND LEAKED COOLANT WHICH CAUSED ENGINE TO OVERHEAT. PRIVATE MECHANIC WAS REPAIRING THIS DEFECT, AND WAS GOING TO COST APPROXIMATELY $800-1200.00. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745533May 19, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
RIGHT FRONT TIE ROD FAILED IN SELF -SERVICE CAR WASH WHEN EXITING POSITIONING CRADLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888371May 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING FROM A STOP VEHICLE WILL HESITATE , FEELS AS THOUGH VEHICLE IS IN NEUTRAL , LIKE IT IS OUT OF GEAR AND WILL NOT MOVE. CONSUMER MUST RESTART VEHICLE, BUT EVENTUALLY DEFECT WILL REOCCUR. CONSUMER RECEIVED AN EXTENDED WARRANTY IN NOVEMBER 1994 FOR THIS PROBLEM WHICH STATED THAT DEFECT WILL CAUSE ERRATIC TRANSMISSION OPERATION. MANUFACTURER CLAIMED IT HAS PASSED THE WARRANTY BY YEARS AND WILL NOT COVER COSTS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785003May 15, 2001
POWER TRAIN:MANUAL TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER ONLY OWNED VEHICLE FOR A MONTH AND A HALF, WHEN PROBLEMS STARTED TO ARISE, VEHICLE WAS TAKEN IN FOR INSPECTION AND C0NSUMER WAS TOLD THAT TRANSMISSION WAS SLIPPING, SHE THEN TOOK VEHICLE INTO ANOTHER DELAER TO GET A SECOND OPINION AND SHE WAS ADVISED OF THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745379May 15, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHEN I STARTED THE ENGINE ON ABOUT 5/1/01, IT CHUGGED AND HAD A HARD TIME STARTING. THIS LASTED FOR ABOUT A WEEK AND A HALF. THEN, SUDDENLY WHITE SMOKE EMINATED FROM THE EXHAUST AS SOON AS I STARTED THE CAR ON 5/8/01. MY MECHANIC TOLD ME IT WAS A BLOWN HEAD GASKET AND THIS WAS LATER VERBALLY CONFIRMED BY THE FORD/MERCURY DEALERSHIP. SINCE THE RECALL COVERAGE EXPIRED ON 4/8/01, I AM TOLD I CAN HAVE IT REPAIRED FOR HALF PRICE ONLY BY THE FORD/MERCURY DEALERSHIP. I BELIEVE I SHOULD HAVE IT COVERED FOR THE FULL AMOUNT SINCE MY CAR HAS SO LITTLE MILEAGE AND SINCE THE HEAD GASKET BLEW SO CLOSE TO THE COVERAGE DEADLINE (AND SINCE IT APPEARS THIS WILL BE AN ONGOING PROBLEM I'LL HAVE TO DEAL WITH EVERY COUPLE OF YEARS OR SO ACCORDING TO THE FORD/MERCURY DEALERSHIP. I FEEL I'VE BEEN SOLD A LEMON AND AM EXTREMELY DISATISFIED WITH THE SERVICE (OR RATHER, LACK THEREOF) PROVIDED BY FORD/MERCURY. THE CAR HAS HAD PROBLEMS EVER SINCE I BOUGHT IT AND THE FORD/MERCURY DEALERSHIP WAS UNABLE TO EFFECT REPAIRS! I'D REALLY PREFER A CASHIER'S CHECK SO I CAN TAKE IT TO A REPUTABLE CAR REPAIR ESTABLISHMENT. THANK YOU FOR YOUR WEBSITE. SINCERELY, [XXX] AND [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745389May 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VEHICLE SPEED CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:REAR WINDOW WIPER/WASHER, ENGINE AND ENGINE COOLING:ENGINE
THE TRANSMISSION IS JUST ONE OF THE PROBLEMS WE HAVE HAD WITH THIS CAR.THE AIR CONDITIONING NEVER WORKED VERY WELL. DECEMBER 1998 THE AIR CONDITIONING QUIT WORKING COMPLETELY. THE CRUISE CONTROL QUIT WORKING IN 1996. ONE OF THE POWER WINDOWS QUIT WORKING IN 1997. THE HEADLINER NEAR THE BACK WINDSHIELD STARTED HANGING DOWN IN 1998. OUR LATEST PROBLEM IS A BLOWN HEAD GASKET. WE HAD THE TRANSMISSION REPAIRED 11/1/98 AT A COST TO US OF $1,788.00. PLUS IT COST US OVER $100.00 TO HAVE THE CAR TOWED. THE FORD COMPANY HASN'T DONE ANYTHING TO HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561200May 14, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES HEAD GASKET FAILED WITHOUT WARNING, CONSUMER WAS TOLD BY MECHANIC THAT HEAD GASKET DISINTEGRATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888158May 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL:LINKAGES
WHILE CONSUMER'S WIFE WAS TRAVELING AT APPROXIMATELY 5 TO 10 MPH AND SLOWING DOWN TO MAKE A TURN, BRAKES WOULD NOT COMPLETELY ENGAGE TO STOP VEHICLE. ENGINE ACCELERATED WHILE BRAKES WERE BEING APPLIED. DEALERSHIP COULD NOT DETERMINE THAT THERE WAS A DEFECT IN VEHICLE. THEN, ON MAY 14TH, 2001 CONSUMER'S WIFE WENT TO STOP VEHICLE WHILE APPROACHING A RED LIGHT AND BRAKES DID NOT WORK/ WOULD NOT BRING VEHICLE TO A COMPLETE STOP. ENGINE ACTED AS THOUGH IT WANTED TO ACCELERATE. *AK THE BRAKE HAD FAILED TWICE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888184May 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS REVVING WHILE ENGINE IS RUNNING. MPH DOES NOT MOVE, BUT RPMS GO UP, POSSIBLY DUE TO BANDS WITHIN TRANSMISSION THAT ARE SLIPPING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745331May 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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