Mercury Sable Complaints

5,381 consumer complaints on file.

#760187April 3, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS IS THE SECOND TIME I HAVE HAD TO REPAIR THIS PROBLEM, THE FIRST OCCURRED AT 62,000 MILES, AND I FEEL FORD IS DRAGGING THEIR FEET IN A SIMILAR FASHION TO THE 3.8 LITRE MOTOR INCIDENT. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760132April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SEVERE FRONT SHUDDER DURING BRAKING. THIS BECAME APPARENT ABOUT 45000 MILES AND CONTINUED TO INCREASE OVER TIME. OWNER PREFORMED OWN INVESTIGATION AND DISCOVERED FRONT ROTORS BADLY WARPED. OWNER PREFORMED OWN MAINTAINENCE BY INSTALLING AFTERMARKET NEW ROTORS AND PADS. OWNER WISHES TO INDICATE THAT ORIGINAL ROTORS REMOVED FROM CAR APPEAR TO HAVE WHAT LOOKS LIKE FRACTURE CRACKS ACROSS SURFACE OF EA ROTOR AND UNUSUAL PATTERNS AND DISCOLORS NOT SEEN ON OTHER CARS BEFORE. THESE PARTS HAVE BEEN KEPT AT OWNERS HOME FOR FUTURE INVESTIGATION IF REQUESTED. CAR IS NOW BACK IN SERVICE WITH BRAKES OPERATING CORRECTLY AFTER REPAIRS WERE COMPLETED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760164April 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD TO BE REPLACED TWIC WITHIN 8 MONTH PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760166April 2, 2002
SEAT BELTS:FRONT:RETRACTOR
THE REAR SEAT BELT RETRACTORS NEVER WORKED WELL, BUT LAST MONTH ONE FAILED COMPLETELY. THE MANUFACTURER SAID THE PROBLEM COULD NOT BE FIXED UNDER WARRANTY. I BELIEVE THIS IS A MANUFACTURING DEFECT AND SHOULD BE COVERED BY MERCURY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556778April 1, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMER HAS BEEN COMPLAINING OF THE VEHICLE STALLING AND THERE HAS NOT BEEN A FIX FOR IT YET. THERE IS A REPORT THAT SUGGESTS THE PROBLEM IS LIKELY TO BE WITH THE IGNITION DEVICE, THE TFI(THICK FILM IGNITION) MODULE MOUNTED ON THE DISTRIBUTOR. THE VEHICLE WAS BROUGHT IN TO THE SERVICE DEPARTMENT AND NOTHING WAS FOUND TO BE WRONG. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006734April 1, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
VEHICLE WAS IN FOR A OIL CHANGE. CONSUMER NOTICED HIGH BEAMS WERE NOT SHINING RIGHT DISTANCE. ALSO, DEALER NOTICED THAT BOTH FRONT COIL SPRINGS WERE BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION. CONSUMER FELT BOTH COIL SPRINGS SHOULD NOT HAVE BROKEN AT THE SAME TIME. FEELS ITS A MANUFACTURER'S DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760053April 1, 2002
VEHICLE SPEED CONTROL
WHILE PARKING ON TWO OCCASIONS SINCE I PURCHASED THIS VEHICLE, THE ENGINE SUDDENLY AND WITHOUT WARNING STARTED TO RACE AND ONLY QUICKLY DEPRESSING THE BRAKE PEDAL IN A HARD FASHON PREVENTS A POSSIBLY SERIOUS ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760034March 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN REVERSE IS ENGAGED IT TAKES SEVERAL MINUTES BEFORE IT WILL ENGAGE. MOST TRANSMISSIONS WHEN PUT IN GEAR WORK IMEDIATELY. I HAVE ALWAYS HAD A PROBLEM WITH THIS CAR. I HAVE PAID EVERY TIME TO HAVE THIS PROBLEM FIXED AND IT CONSTANTLY REVERTS TO THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760040March 31, 2002
SUSPENSION
NOTICING CLUNKING NOISE WHEN DRIVEING/ STOPPING AND GOING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785643March 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
IMMEDIATELY AFTER THE PURCHASE OF THE VEHICLE, THE HEATER FAILED. THE DEALER INFORMED THE CONSUMER OF A PREVIOUS RECALL REGARDING THE ENGINE AND ADVISED THAT THE VEHICLE SHOULD NOT BE DRIVEN UNTIL ENGINE WAS REPLACED, CONSUMER FEELS THE RECALL INFORMATION SHOULD HAVE BEEN GIVEN PRIOR TO PURCHASE OF VEHICLE. *SLC *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006636March 29, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 65 MPH HEAD GASKET BLEWOUT, ENGINE HEADS CRACKED, AND THERE WAS ALSO DAMAGE TO THE INTAKE. VEHICLE BECAME INOPERABLE. CONSUMER IS ASKING FOR A REFUND OF REPAIR COST. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759962March 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564815March 25, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER STATES ENGINE COOLING FAN FAILED PRIOR TO RECEIVING SAFETY RECALL 01S30 RELATING TO THE ENGINE COOLING FAN. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS PAID OUT OF POCKET. CONSUMER NO LONGER HAS VEHICLE IN HER POSESSION DUE TO AN ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759815March 25, 2002
VEHICLE SPEED CONTROL:CRUISE CONTROL, ENGINE AND ENGINE COOLING:ENGINE
ROUGH IDLING YESTERDAY, HEAD GASKET BLEW TODAY. PUFF OF WHITE SMOKE AND USUAL ERUCTION OF ANTIFREEZE. AVOIDED ACCIDENT THOUGH I DID SWERVE INTO NEXT LANE BETWEEN 2 CARS.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006273March 25, 2002
VEHICLE SPEED CONTROL
CONSUMER WAS SLOWING DOWN FOR A LIGHT WHEN MOTOR SUDDENLY REVVED REALY HIGH, AND VEHICLE PROCEEDED HALF WAY THROUGH THE INTERSECTION BEFORE IT STOPPED. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006299March 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING HEARD A LOUD GRINDING NOISE COMING FROM FRONT END OF VEHICLE. SOON AFTERWARDS VEHICLE DECELERATED. VEHICLE HAS BEEN SERVICED, TECHNICIAN NOTICED TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759735March 24, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
FRONT PISTON IN TRANSMISSION CRACKED. THIS CAUSED THE TRANSMISSION TO LOSE PRESSURE AT SLOW SPEEDS AS IF IT WENT INTO NUETRAL. THIS WAS PARTICULARLY DANGEROUS WHEN STOPPED TO TURN LEFT. WHILE WAITING FOR ONCOMING TRAFFIC TO PASS THE TRANS WOULD LOSE PRESSURE RESULTING IN THE NUETRAL CONDITION. WHEN THE TRAFFIC PASSED AND THERE WAS AN OPPORTUNITY TO TURN I WOULD STEP ON THE GAS BUT THE CAR WOULD NOT MOVE. THEN AFTER A COUPLE OF SECONDS, AND SINCE THE ENGINE SPEED HAD NOW INCREASED, THE TRANS PRESSURE WOULD INCREASE AND THE CAR WOULD SUDDENLY GO INTO GEAR AND LURCH INTO THE LEFT TURN. HOWEVER A FEW SECONDS OF TURNING OPPORTUNITY HAD NOW BEEN LOST AND THE ONCOMING TRAFFIC WAS A LITTLE CLOSER THAN I AM COMFORTABLE WITH. I WOULD NOT LET MY FAMILY DRIVE THE CAR UNTIL IT WAS FIXED. I TOOK IT TO THE FORD DEALER AND HE IMMEDIATLY KNEW THE CAUSE, WHICH INDICATES THIS IS A COMMON PROBLEM. IN FACT HE HAD ANOTHER CUSTOMER WITH THE SAME PROBLEM, SAME KIND OF CAR, SAME TIME. IT COST ME $1,400 TO GET THE TRANS REBUILT. THE DEFECTIVE PART IS AND ALUMINUM RING THAT IS FORMED FROM SHEET METAL. DURING THE FORMING PROCESS THE METAL WAS STRETCHED TOO THIN. THIS WAS EVIDENT BY THE STRESS MARK OR SMILE ON THE DEFECTIVE PART. THE REPEATED APPLICATION OF PRESSURE EVENTUALLY RESULTED IN THE CRACK WHICH LET THE HYDRAULIC PRESSURE TO LEAK PAST THE PISTON. AGAIN THIS VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759743March 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
OUR 1995 MERCURY SABLE HAD 54,500 MILES ON IT AND THE HEAD GASKETS FAILED. HAD VEHICLE TOWED TO DEALER AND THEY EXPLAINED THAT THE HEAD GASKETS FAILED AND THAT WE MAY POSSIBLY NEED A NEW ENGINE. WE HAD PREVIOUSLY REC'D SEVERAL RECALL NOTICES FROM MERCURY REGARDING 1994 AND 1995 SABLE AND DEFECTIVE HEAD GASKETS. WHEN WE REC'D NOTICES WE TOOK VEHICLE TO DEALER AND THEY EXPLAINED THAT THEY COULD NOT REPLACE THE HEAD GASKET UNLESS IT WAS DEFECTIVE AT THE PRESENT TIME. WELL, NEEDLESS TO SAY IT WAS THREE MONTHS OVER THE SEVEN YEAR OR 100,000 WARRANTY FOR THE DEFECTIVE HEAD GASKETS AND OURS FAILED. I QUESTION WHY MERCURY DID NOT REPLACE ALL HEAD GASKETS IF THEY WERE AWARE THAT THEY WERE DEFECTIVE. SPOKE WITH OUR MERCURY DEALER AND HE SAID THAT THERE IS NOTHING HE CAN DO. I'VE BEEN DOING SOME RESEARCH ON THE PROBLEM AND I NOTICED THAT THERE ARE A LOT MORE COMPLAINTS ABOUT THIS ISSUE. WHAT CAN WE AS CONSUMERS DO TO HAVE MERCURY REPLACE ALL DEFECTIVE EQUIPMENT? WE ARE NOW OUT $1200.00 BECAUSE OF A KNOW DEFECTIVE PIECE OF EUQIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759710March 23, 2002
VEHICLE SPEED CONTROL
INVOLUNTARILY ACCELERATES, UNABLE TO STOP, AND MUST BE PLACED IN NEUTRAL, AND SHUT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006259March 22, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER HAS HAD A DIFFICULT TIME ROLLING WINDOWS UP OR DOWN . THEY WOULD LOCK. DEALER AND MANUFACTURR HAVE BEEN NOTIFIED. MECHANIC HAS REPAIRED WINDOW DEFECT 6 TIMES, AND HAD NOT FIXED THE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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