Mercury Sable Complaints

5,381 consumer complaints on file.

#10010380March 13, 2003
VISIBILITY:GLASS, SIDE/REAR
ARRIVING HOME FROM DINNER, FOUND REAR GLASS OF MY 1999 MERCURY SABLE WAGON HAD EXPLODED. THERE WAS GLASS ALL OVER MY DRIVE WAY. THE GLASS WAS FOUND UP TO 5 FEET FROM THE VEHICLE. POLICE INVESTIGATED AND DETERMINED THAT THE REAR GLASS PANEL IN FACT EXPLODED FROM THE INSIDE OF THE VEHICLE OUTWARD, PROBABLY DUE TO A CHANGE IN TEMPERATURE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011518March 12, 2003
VEHICLE SPEED CONTROL
WHEN THE BRAKED WERE APPLIED, THE VEHICLE SURGE FORWARD, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011533March 12, 2003
POWER TRAIN
THE TORQUE CONVERTER CLUTCH DID NOT ENGAGE AT TIMES, WHICH CAUSED A HARD SHIFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011241March 10, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DEALER REPLACED THE RIGHT REAR SEAT BELT RETRACTOR TWICE, HOWEVER THE PROBLEM RECURRED. *JB SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008495March 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY HUSBAND AND I OWN A 1993 MERCURY SABLE WAGON. WE PURCHASED IT USED 3 YEARS AGO. IT CURRENTLY HAS 44,000 MILES ON IT. AT APPROXIMATELY. 43,000 MILES ( A MONTH AGO) IT BLEW THE HEAD GASKET. I AM AWARE THAT FORD EXTENDED THE WARRANTY ON 1994-1996 MODELS OF THE FORD TAURUS AND MERCURY SABLE FOR THIS SAME PROBLEM. MY FORD DEALER STATED TO US THAT THIS HEAD GASKET BLOWING HAS BEEN A CONSISTENT PROBLEM ON THE 3.8 ENGINES, WHICH OURS HAS. IT WOULD SEEM TO ME THAT FORD IS VERY AWARE OF THIS PROBLEM AND CHOSE TO DO NOTHING ABOUT IT FOR OWNERS OF 1993 CARS. I FEEL IS WAS THEIR RESPONSIBILITY TO HELP THESE CUSTOMERS FINANCIALLY--WE JUST SPENT $1700 FOR THIS REPAIR. NEEDLESS TO SAY, IT WAS MONEY WE DIDN'T HAVE. WHY HASN'T THIS PROBLEM BEEN ADDRESSED WITH THE 1993 MODELS WITH THE 3.8 ENGINE BEFORE THIS? FORD SUGGESTED THAT I ADDRESS THIS WITH YOUR AGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008427March 5, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT SUSPENSION COIL BROKE AND PUNCTURED LEFT FRONT TIRE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009809March 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE EXPERIENCED TRANSMISSION PROBLEMS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008370March 4, 2003
EQUIPMENT:MECHANICAL, STRUCTURE
FREQUENT FAILURE OF ANALOG SPEEDOMETER. I HAVE A 95 MERCURY SABLE THAT HAS IT'S THIRD SPEEDOMETER. FIRST TWO REPLACED UNDER WARRANTY. IT HAS FAILED AGAIN. I BELIEVE THIS TO BE AN ABNORMAL FAILURE RATE. I CALLED A SPEEDOMETER REPAIR SHOP AND THEY WERE VERY FAMILIAR WITH THE PROBLEM ON THE 95-96 SABLE AND TAURUS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009682March 3, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED REPEATEDLY. THE IGNITION MODULE WAS REPLACED, HOWEVER THE PROBLEM RECURRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009338February 26, 2003
SEAT BELTS:REAR/OTHER
THE REAR SAFETY BELTS DID NOT RETRACT FROM THE HOUSING.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007906February 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY AUTOMATIC TRANSMISSION HAS BEEN ACTING UP EVER SINCE I PURCHASED MY CAR IN 1999. IT ONLY HAD 86000 MILES ON IT AND I WAS TOLD THAT THE CAR NEEDED TO BE DRIVEN FOR A WHILE AND IT WOULD STRAIGHTEN ITSELF OUT. WELL, NOW IT'S SITTING IN MY FRONT YARD NEEDING A $1700 TRANSMISSION IN IT. LUCKY FOR ME, I WAS ON MY WAY HOME ON A BACK ROAD INSTEAD OF ON A HIGHWAY WITH TRAFFIC ZOOMING BY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007926February 21, 2003
ENGINE AND ENGINE COOLING
MY COMPLAINT RELATES TO FORD AND ITS HANDLING OF THE PROBLEMS ASSOCIATED WITH THE 3.8 ENGINE. WHEN NOTIFIED OF THE RECALL BECAUSE OF THE GASKET PROBLEM I TOOK MY 1995 SABLE TO A FORD DEALER FOR CORRECTION. THE CAR IS NOT USED TOO MUCH, AND CONSEQUENTLY THE TIME EXTENSION(TO 7 YEARS) RAN OUT, BUT WITH ONLY 28,000 MILES ON THE NEW GASKETS (72,000 MILES TOTAL ON THE VEHICLE), THEY FAILED LAST MONTH. FORD HAS NO INTEREST IN PROVIDING ANY RELIEF. MILEAGE TO THEM IS IRRELEVANT, ONLY THE TIME. PRETTY LOUSY APPROACH TO FIXING AN ENGINEERING DESIGN FLAW. PURCHASES OF FORD PRODUCTS ARE A THING OF THE PAST. JUST HAD TO ENTER A FORMAL COMPLAINT AND GET IT OFF MY CHEST. IF YOU CAN USE ME AS ANY KIND OF A WITNESS AGAINST THEM GIVE A CALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008705February 19, 2003
UNKNOWN OR OTHER
"CAR IS VERY AUTO EFFICIENT". THE CONSUMERS LICENSE PLATES WERE STOLEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007614February 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR IS A 1996 MERCURY SABLE, VIN [XXX], WITH A DEFECTIVE TRANSMISSION. CAR WOULD LUNGE AND JERK AS CAR WOULD SLOW AND THEN RE-ACCELERATE (SUCH AS GOING INTO AND OUT OF A CURVE IN TOWN, OR APPROACHING A RED LIGHT THAT CHANGED TO GREEN BEFORE THE CAR COMPLETELY STOPPED.) CAR WAS FIRST WORKED ON 9/9/1999, AT WHICH TIME THE CAR HAD 28,156 MILES ON IT. THE DEALER REPLACED A SENSOR UNDER WARRANTY. THE SYMPTOMS AGAIN STARTED OCCURRING ABOUT A YEAR LATER. WHEN SERVICED ON 5/15/2001, THE DEALER COULD NOT FIND THE SOURCE OF THE PROBLEM. FINALLY, THE TRANSMISSION FAILED IN APRIL 2002. THE TRANSMISSION WAS REPLACED 4/24/2002 WITH LESS THAN 47,000 MILES ON THE CAR. THE CAR HAD AN EXTENDED WARRANTY FROM FORD. AT THE TIME OF THE FAILURE, THE WARRANTY HAD EXPIRED FOR TIME (GREATER THAN 5 YEARS) BUT NOT MILEAGE. HOWEVER, THE CAR WAS COVERED BY THE WARRANTY (TIME AND MILEAGE) DURING BOTH THE SEPTEMBER 1999 AND MAY 2001 SERVICES. HAD THE FAULT BEEN PROPERLY DIAGNOSED AT EITHER TIME WHILE STILL UNDER WARRANTY, MY CONTENTION IS THAT THE TRANSMISSION WOULD NOT HAVE FAILED. I CURRENTLY HAVE THE TRANSMISSION. THE GEARING SYSTEM HAS NOTCHES IN THE TEETH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005771February 12, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVER WAS DRIVING CAR ON STATE ROAD 84. CAR WAS STALLING. DRIVER PULLS OVER TO SIDE OF ROAD, OPENS HOOD ENGINE COMPARTMENT ENGULFED IN FLAMES AS STATED IN FIRE MARSHALL'S REPORT. FIRE MARSHALL STATES THE FIRE STARTED IN THE ENGINE COMPARTMENT. CAR WAS TOTALLED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10005912February 11, 2003
ENGINE AND ENGINE COOLING
ENGINE MOTOR MOUNTS WERE DEFECTIVE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006304February 11, 2003
VEHICLE SPEED CONTROL
WHEN THE BRAKE WAS APPLIED, THE VEHICLE LUNGED FORWARD AND ACCELERATED INTO SOME NEARBY TRASH CANS AND A WOODEN FENCE. *JG *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007045February 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET FAILED, AND THE ENTIRE ENGINE NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005561February 9, 2003
ENGINE AND ENGINE COOLING, INTERIOR LIGHTING
THE WATER PUMP FAILED ON A 1996 MERCURY SABLE BECAUSE SAND FROM THE ENGINE CASTING GOT INTO THE WATER PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006640February 6, 2003
SERVICE BRAKES, HYDRAULIC
IF BRAKES ARE APPLIED ABRUPTLY, VEHICLE SKIDS AND REAR END (SHIFTS) AS IF TURNING AROUND. DEALER IS UNABLE TO DETERMINE CAUSE. PH *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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