Mercury Milan Complaints

2,579 consumer complaints on file.

#11042691November 2, 2017
AIR BAGS
TAKATA RECALL: NOT NOTIFIED OF A REMEDY YET. NOT SURE OF DATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042701November 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE TAYLOR FORD IN SENECA, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042694November 2, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
"TAKATA RECALL" I AM DENIED SERVICE FOR THIS DEFECTIVE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042757November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEVERAL UNKNOWN DEALERS WERE CONTACTED, BUT THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041895November 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BIONDI LINCOLN AT 412-856-1200 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAG WAS EXPOSED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041897November 1, 2017
AIR BAGS
TAKATA RECALL. I GOT A SAFTY RECALL NOTICE 16S26 NHTSA RECALL 16V-384. THE CERTIFIED DEALLER IS UNABLE TO PERFORM REPLACEMENT DUE TO NO PARTS AVAIVIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041887November 1, 2017
AIR BAGS
TAKATA RECALL : I HAVE BEEN DRIVING AROUND FOR YEARS WITH THESE DANGEROUS AIR BAGS IN MY CAR. THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL AND NOW TAKATA IS GOING BANKRUPT, I AM AFRAID THEY WILL NEVER GET REPLACED. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A VERY SERIOUS RECALL AND AN UNFAIR POSITION TO PUT PEOPLE IN. I AM AFRAID TO BRING PASSENGERS INTO MY CAR BECAUSE GOD FORBID SOMETHING SHOULD HAPPEN. SO I HAVE A CAR THAT I CANNOT PUT ANYONE INTO? THIS ISN'T RIGHT! IT IS CAUSING ME MENTAL ANGUISH AND MAKING LIFE VERY DIFFICULT BECAUSE NO PASSENGERS CAN SAFELY BE IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041902November 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GEORGE WALL FORD/LICOLN/MERCURY IN RED BANK, NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041959November 1, 2017
AIR BAGS
TAKATA RECALL - MY ONLY COMPLAINT IS THAT I CANNOT GET THE PROBLEM FIXED WITH A DEALER BECAUSE THEY DON'T HAVE THE PASSENGER AIRBAG INFLATOR REPLACEMENT. THE AIRBAG HAS NOT GONE OFF AS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042020November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED PINE FORD LINCOLN (1522 EAST LINCOLN, LA PORTE, IN 46350; 888-471-7954) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042117November 1, 2017
AIR BAGS
TAKATA RECALL PARTS NOT AVAILABLE BEEN WAITING SINCE JANUARY 2017. AS OF NOVEMBER 1, 2017, THE DEALER CLAIMS MERCURY/FORD STILL HAS NOT MADE THE PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042115November 1, 2017
AIR BAGS
TAKATA RECALL - I VISITED WWW.AIRBAGRECALL.COM AND WAS DIRECTED TO CONTACT A DEALER REGARDING THE REPAIR. THERE ARE NO MERCURY-CERTIFIED DEALERSHIPS ON THE LIST. THE FORD WEBSITE STATES THAT PARTS ARE NOT YET AVAILABLE. THE ORIGINAL RECALL NOTIFICATION IS DATED 06/01/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042170November 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RAY PRICE FORD/MERCURY IN STROUSBERG, PENNSYLVANIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042184November 1, 2017
SERVICE BRAKES
WHILE EXITING ONTO RAMP FROM EXPRESSWAY ON WET PAVEMENT, I APPLIED MY BRAKES TO SLOW THE CAR. I DROVE OVER A SLIPPERY ROAD SURFACE AND MY BRAKE PEDAL WENT TO THE FLOOR. AS A RESULT, I NEEDED INCREASED DISTANCE TO STOP MY CAR. MY BRAKE PEDAL RETURNED TO NORMAL SOMETIME LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042221November 1, 2017
AIR BAGS
TAKATA RECALL: AS OF 11/1/2017 AT WWW.AIRBAGRECALL.COM, THIS RECALL (WHICH INCLUDES MY VEHICLE) JUN 1, 2016, NHTSA RECALL NUMBER 16V384 IS SHOWN AS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". THIS MEANS I HAVE BEEN REQUIRED TO DRIVE A CAR THAT IS A DANGER TO ME OR PARK IT FOR 16 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042225November 1, 2017
AIR BAGS
TAKATA RECALL NO PARTS TO HONOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042226November 1, 2017
AIR BAGS
TAKATA RECALL NO PARTS TO HONOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042254November 1, 2017
STEERING
POWER STEERING HAS SENT COMPLETELY OUT, CAUSING A MINOR COLLISION. ALSO SUNROOF AND FRONT WINDSHIELD LEAKS WHICH IS CAUSING MOLD GROWTH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11041711October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RON TIRAPELLI FORD AT (815) 725-3033 (4355 W JEFFERSON ST, SHOREWOOD, IL 60404) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041720October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BIONDI LINCOLN, 3690 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1200) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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