Mercury Mariner Complaints (2007)

64 consumer complaints on file.

• #10267617May 3, 2009
  ELECTRICAL SYSTEM

  2008 MERCURY MARINER HYBRID NO CRANK. VEHICLE WAS FOUND TO HAVE DAMAGED HIGH VOLTAGE WIRING HARNESS. HARNESS RUNS ALONG UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE CABIN. HARNESS IS PARTIALLY ENCASED PVC. PVC WAS DAMAGED POSSIBLY DUE TO ROAD HAZARD HITTING UNDERNEATH THE VEHICLE. HIGH VOLTAGE HARNESS WAS DAMAGED RESULTING IN ENTIRE HARNESS BEING REPLACED. FORD WOULD NOT PAY FOR REPAIR. THIS IS A SERIOUS ISSUE AND POSSIBLY A DESIGN FLAW. I STILL HAVE THE HARNESS IN MY POSSESSION AND WOULD BE WILLING TO PROVIDE IT FOR PURPOSE OF INVESTIGATION. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10217991February 13, 2008
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SUSPENSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  I HAVE A 2007 MERCURY MARINER I PURCHASED IN APRIL 2007. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES NOW. 3 OF THE 4 TIMES BECAUSE SOMETHING HAS "GONE OUT" ON THE VEHICLE I.E. THE GAS PEDAL, THE WHEEL BEARINGS, THE TENSION PULLEY. I ALSO FOUND OUT FROM THE DEALERSHIP THAT THAT MANUFACTURER NEVER PUT THE BOLTS ON THE TOP OF MY ENGINE TO COVER THE SPARK PLUGS. I CONTINUE TO HAVE A PROBLEM. THESE LAST THREE INCIDENTS HAVE BEEN WITHIN THE LAST MONTH AND A HALF MY VEHICLE HAS BEEN IN THE SHOP GETTING NEW PARTS. I HAVE ALWAYS BOUGHT USED. THIS IS THE FIRST VEHICLE I HAVE EVER PURCHASED A NEW VEHICLE AND I FIND IT HARD TO BELIEVE IT SHOULD HAVE THIS MANY PROBLEMS. EVERYTHING SO FAR IS COVERED UNDER WARRANTY, BUT IN 1,000 MILES I HAVE NO WARRANTY. I CAN'T IMAGINE HOW MUCH IT IS GOING TO COST IF SOMETHING ELSE "GOES OUT" ON MY BRAND NEW VEHICLE. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10174039November 22, 2006
  AIR BAGS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  THIS PROBLEM OCCURS ON MY 2007 MERCURY MARINER HYBRID WITH LESS THAN 2,500 MILES. WHEN THERE IS A FRONT SEAT ADULT PASSENGER THE LIGHT ON THE DASH INTERMITTENTLY LIGHTS TO STATE "PASS AIRBAG OFF". THE ONLY OTHER TIME THIS LIGHT IS ILLUMINATED IS BRIEFLY DURING START UP. IT IS THE INTERMITTENT NATURE OF THIS LIGHT COMING ON AND GOING OFF WHEN THERE IS A PASSENGER THAT CAUSES ANXIETY FOR THE DRIVER AND PASSENGER. THERE HAVE ONLY BEEN ADULT PASSENGERS IN THIS VEHICLE. I HAVE TAKEN THE VEHICLE TO THE FORD-LINCOLN-MERCURY DEALER AND THE SERVICE ADVISOR SAID THERE WAS NOTHING THAT COULD BE DONE TO FIX THIS SITUATION. SHE SUGGESTED THAT THE PASSENGER SIT IN THE BACK SEAT. THIS IS AN UNACCEPTABLE SOLUTION. *JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10164039July 31, 2006
  VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  DT*: THE CONTACT STATED THAT THE VEHICLE'S GAS PEDAL VIBRATES FREQUENTLY WHEN BEING ACCELERATED. THE DEALER DETERMINED THIS TO BE A FREQUENT PROBLEM WITH THIS MODEL. THE VEHICLE IS A 2007 MERCURY MARINER.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0