Mercury Cougar Complaints (1994)

137 consumer complaints on file.

#849123September 29, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR HINGE AND ATTACHMENT DROPPED DOWN DUE TO THE HINGE PIN THAT CAME OUT, AND THE RUBBER AROUND THE DOOR AND THE STRIP CAME OFF THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848261September 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING CAR WILL INTERMITTENTLY JUMP TO A LOWER GEAR . THIS HAPPENS AT ANY GIVEN TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848197September 21, 1999
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WATER IS DRAINING INTO INTAKE MANIFOLD AND THEN INTO ENGINE, CAUSING DAMAGE TO ENGINE.TSB HAS BEEN ISSUED . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711567September 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITENT "CHECK ENGINE" LIGHT. WHEN SACN IS HOOKED TO CAR, IT SHOWS NO CODE IN MEMORY. UNABLE TO RESOLVE. IN MEMORY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847452September 10, 1999
AIR BAGS:FRONTAL
WHILE DRIVING AT 35 MPH CONSUMER HAD A HEAD-ON COLLISION WITH ANOTHER VEHICLE, AND NEITHER OF THE AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#844425September 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
INTERMITTENTLY WHEN VEHICLE IS IN OVERDRIVE, IT WILL JUMP OUT OF OVERDRIVE TO NEUTRAL. THE DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE THE PROBLEM. *YC DEALER HAS REPLACED THE MLP SENSOR, TURBINE SPEED SENSOR, 1-2 ACCUMULATOR PISTON AND SPRING, SOLENOID VALVE, MAIN CONTROL VALVE BODY, SOLLENOID ASSEMBLY, SWITCH ASSEMBLY, AND VONVERTER ASSEMBLY. SERPENTINE BELT WAS REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846116August 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON THE HIGHWAY VEHICLE WOULD NOT SHIFT INTO GEAR, RESULTING IN SLOW SHIFTING AND HESITATION. CONSUMER HAS CONTACTED THE DEALER, DEALER STATED TRANSMISSION NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710134August 17, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK SUPPORT SYSTEM HAS COME LOOSE CAUSING THE TANK TO RATTLE AGAINST THE CHASIS. OUR MECHANIC SAID IT WAS A DESIGN FLAW AND HE COULD NOT REPAIR IT. HE FELT THE TANK WOULD LEAK IF IT IS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844758August 10, 1999
SEAT BELTS:FRONT:RETRACTOR, AIR BAGS:FRONTAL
WHILE DRIVING AT 10 MPH REAR ENDED A PARKED VEHICLE. UPON IMPACT, DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. ALSO, SEAT BELTS DIDN'T RESTRAIN THE CONSUMERS FROM HITTING THE WINDSHIELD. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#709096July 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER SHIP SOLD ME THIS CAR KNOW IT HAD A PROBLEM BECAUSE I HAD MADE THEM AWARE OF IT. UNLESS THEY AGREED TO FIX THE PROBLEM OF SHUDDERING WHILE ACCEL AT 40 MPH AND AGAIN AT 80 MPH THAT I WOULD PURCHASE THE CAR. A WE OWE FORM WAS MADE OUT AND APPROVED BY MANAGER. THE CAR DEALERSHIP HAD FIXED EVERYTING BUT THE MOST IMPORTANT PART AND AGREED TO DO SO. TO THIS DAY I AM TOLD THEY CAN NOT FIND A PROBLEM WITH THE TRANY AND WILL NOT PUT ANYMORE MONEY INTO THE CAR. HAD TO RETURN CAR SEVERAL TIMES FOR THE SAME PROBLEM. I AM TAKING A LETTER TO THE DEALER ON JULY 24, 1999 IN REGUARDS TO SITUATION. I F CAR DEALERS ARE NOT GOING TO BACK UP THEIR WORD TO INSURE OUR SAFETY AND AGREEMENTS THEN WHO DO WE TRUST TO SELL US A CAR. I WILL GET A ATTORNEY INVOLVED IF THEY DO NOT WISH TO PROCEED TO REPLACE THE TRANSMISSION THAT IS FAULTY AND WAS MADE AWARE OF IT BEFORE AND AT TIME OF PURCHASE. I HAVE WITNESS AND COPY OF WE OWE AND ALL WORK ORDERS THAT WERE PROCESSED ON THE CAR IN CASE OF NEEDING FOR COURT DOCUMATION. PLEASE DO NOT DRIVE A CAR OFF A LOT UNTIL YOU ARE TOTALY SATISFIED WITH YOUR LARGE INVESTMENT. I AM A SINGLE MOTHER WANTING RELIABLE SAFE TRANSPORTATION FOR MY FAMILY. IS THIS THE WAY FORD LINCOLN MERCURY WANTS DEALERS TO TREAT THEIR PRODUCTS AND CUSTOMERS ? IF YOU HAVE ANY COMMENTS FOR ME ON THIS YOU MAY CONTACT ME AT [email protected]. THANK YOU FOR HEARING ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708866July 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE COUGAR AT ALL TIMES REFUSES TO UPSHIFT FROM 1ST GEAR TO THE NEXT HIGHER GEAR UNLESS YOU RELEASE THE GAS PEDAL AT 3,000 RPM, AND THEN REAPPLY GAS THAT SEEMS TO ALLOW THE GEARS TO CHANGE. THIS ALSO OCCURS WHEN I AM TRYING TO USE THE PASSING GEAR, THE CARS TRANSMISSION WINDS UP USELESS I AGAIN RELEASE TRHE GAS AND THEN RE-APLY IT. THAT IS NOT A VERY SAFE SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546094June 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TORQUE CONVERTER WAS REPLACED AND FAILED AGAIN CAUSING THE VEHICLE TO LOOSE POWER TO THE DRIVE TRAIN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546036June 8, 1999
SEATS
DEFECTIVE SEAT MATERIAL IN THE REAR STARTED TO BURN WHEN SUN REFLECTED OFF OF MIRROR IN THE REAR. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838137May 19, 1999
VEHICLE SPEED CONTROL
WHEN TRAVELING AT ANY SPEED OR WHEN MAKING A STOP VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED THE DEALER, DEALER REPLACED SENSOR. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705875April 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE AT 50 MPH GOES INTO NEUTRAL, ENGINE REVS FAR BEYOND NORMAL RANGE, BUT VEHICLE DOES NOT PICK UP SPEED. THIS HAPPENS ERRATICALLY. AT 20K MILES (WHEN PROBLEM FIRST DEVELOPED) DEALER HAD US REPLACE TRANSMISSION FLUID, THIS DID NOTHING FOR THE PROBLEM. NOW DEALER SAYS WE NEED A NEW TRANSMISSION BECAUSE TRANSMISSION IS NO LONGER UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704119March 7, 1999
SERVICE BRAKES, AIR:DISC:ROTOR
I HAVE CONTINUELY HAD THE BRAKES REPLACED DUE TO WARPED ROTORS AND GLAZED BRAKE PADS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#704120March 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD TO HAVE THE TRANSMISSION FLUID CHANGED NUMEROUS TIMES BECAUSE THE TRANSMISSION STUDDERS. THAT DOES NOT SEEM TO FIX THE PROBLEM. BUT NO ELSE CAN TELL ME WHAT I SHOULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835375March 1, 1999
VEHICLE SPEED CONTROL
AFTER PROCEEDING FROM A STOP LIGHT AND TAKING FOOT OFF THE BRAKE PEDAL, VEHICLE SUDDENLY ACCELERATED TO VERY HIGH RPMS. APPLIED BRAKES, BUT DID NOT STOP THE VEHICLE. CONSUMER PUT VEHICLE IN PARK IN ORDER TO GET VEHICLE TO STOP. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702988February 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, UNKNOWN OR OTHER
BRAKES PULSATE STRONGLY, EVEN AFTER REPLACEMENT. INSTRUMENT PANEL HOOD DOES NOT PREVENT SUN FROM REFLECTING TO DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833862January 21, 1999
AIR BAGS:FRONTAL
THE VEHICLE SLID HEAD-ON INTO A GUARDRAIL AT ABOUT 35 TO 40MPH AND NEITHER DRIVER'S OR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS NOT SEEN. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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