Mercury Cougar Complaints (1999)

454 consumer complaints on file.

#560952April 30, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE DEALER REFUSES TO REPAIR RECALL 01V-031 BECAUSE THE CONSUMER LODGED A COMPLAINT AGAINST THEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560868April 20, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
PRIOR TO RECALL NOTICE 01V-031 THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS WHICH CAUSED THE VEHICLE TO STALL WHILE DRIVING, THE CONSUMER LEFT THE VEHICLE TO GET ASSISTANCE AND UPON RETURNING TO THE VEHICLE HE FOUND THE FRONT OF THE VEHICLE WAS ON FIRE. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#744082April 15, 2001
UNKNOWN OR OTHER
CUPHOLDER SPILLS WHILE TURNING RIGHT OR GOING AROUND CURVES TO THE RIGHT. HAS CAUSED SLIGHT TO MODERATE LOSS OF CONTROL OF VEHICLE. A COUPLE OF OCCASIONS WERE NEAR COLLISIONS. ONE OF WHICH BEING A NEAR HEAD-ON, ALSO THE OCCASION IN WHICH MOST CONTROL WAS LOST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743999April 13, 2001
UNKNOWN OR OTHER
NUMEROUS TIMES MY FRONT CUPHOLDER HAS COLLAPSED WHILE TURNING A CORNER. IT HAS ALMOST CAUSED AN ACCIDENT ON THREE DIFFERENT OCCASIONS. I HAVE HAD TO PAY TO HAVE MY SEATS AND FLOOR CLEANED AND A VERY GOOD PAIR OF PANTS I OWN ARE RUINED BECAUSE OF SPILLAGE INTO MY LAP. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#743935April 12, 2001
UNKNOWN OR OTHER
THE CUPHOLDER THAT CAME STOCK WITH MY 1999 MERCURY COUGAR IS DEFINITELY A SAFETY HAZARD. I WORK AT INTEL, WHERE SAFETY IS OUR NUMBER ONE PRIORITY. WHEN IN USE, ANYTHING THAT IS SET INTO THE CUPHOLDER ENDS UP ON THE DRIVERS LAP IN THE EVENT OF A RIGHT HAND TURN. THIS HAS ALMOST CAUSED ACCIDENTS FOR ME, ON TOP OF RUINING MY CLOTHING. THESE CUPHOLDERS WERE REPLACED ON THE 2000 MODEL YEAR, BUT THOSE OF US WITH THE 1999 ENDED UP WITH UNSAFE EQUIPMENT. I THINK FORD NEEDS TO RECALL THE POORLY ENGINEERED PART TO PREVENT FUTURE INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743878April 11, 2001
UNKNOWN OR OTHER
THIS IS A VERY POORLY DESIGNED CUP HOLDER. I HAVE NOT GOTTEN INTO A ACCIDENT BUT HAVE COME CLOSE. TO USE IT YOU MUST HOLD THE CUP OR IT WILL FLIP OVER AND SPILL ON YOU BECAUSE OF THE DESIGN. IT IS SIMPLE UNSAFE TO HAVE TO HOLD A CUP IN THE CUP HOLDER WHILE MAKING TURNS WITH A MANUAL TRANSMISSION. IT IS NOT POSSIBLE TO SHIFT STEER AND HOLD THE BEVERAGE IN THE CUP HOLDER AT THE SAME TIME. IF YOU DO NOT HOLD THE CUP HOLDER YOU DRINK WILL SPILL ON YOU CAUSING SERIOUS PROBLEMS THE LEAST OF WHICH IS LACK OF ATTENTION TO THE ROAD AND AN ACCIDENT. PLEASE INVESTIGATE THIS I KNOW IT SOUNDS TRIVIAL BUT IF YOU LOOK AT ONE OF THESE 99 CUP HOLDERS YOU WILL SEE THE PROBLEM THAT IT CAUSES AND HOW IF WILL CAUSE ACCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743903April 11, 2001
UNKNOWN OR OTHER
SEVERAL TIMES WHEN I HAVE HAD DRINKS IN THE CUP HOLDER AND MADE A RIGHT HAND TURN THE DRINK HAS SPILLED ON ME AND CAUSED ME TO LOSE CONTROL OF THE CAR TEMPORARILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002243April 10, 2001
TIRES:TREAD/BELT
VEHICLE STARTED SHAKING, THE TIRES WERE DEFECTIVE, THE DEALER CALLED IT PLY-SEPERATION. TWO DAYS LATER ANOTHER TIRE HAD THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743756April 9, 2001
UNKNOWN OR OTHER
THE CUPHOLDER HAD A 12 OZ CUP OF COFFEE IN IT ON MY WAY TO PROM. THE COFFEE SPILLED ON MY RENTED TUX. SINCE THEN, IT IS ESTIMATED I HAVE SPILLED SOME TYPE OF BEVERAGE 100 TIMES. THE CUP HOLDER IS EXTREMELY FLIMSY AND WEAK. ANY RIGHT HAND TURN RESULTS IN A SPILLED DRINK IN MY LAP. I'M QUITE SICK OF IT. FORD REPLACED THE CUPHOLDERS IN 2000 BECUASE OF SO MANY COMPLAINTS. THEY WANT $200 DOLLARS TO PUT A NEW CUPHOLDER IN MY CAR. I THINK THERE SHOULD BE A RECALL BEFORE SOMEONE BURNS THEMSELVES AND CAUSES AN ACCIDENT AND KILLS SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743775April 9, 2001
UNKNOWN OR OTHER
CUP HOLDER CONTINUALLY SPILLS DRINK DURING REGULAR LH OR RH TURN. HAS NEARLY RESULTED IN AN ACCIDENT ON SEVERAL OCCASIONS (THROUGH LUNGING TO CATCH SPILLED DRINK AND LOSING CONTROL OF VEHICLE) HAS ALSO DAMAGED SEATING FABRIC. CURRENTLY DRIVE WITH ONLY ONE HAND ON WHEEL WHILE COMPLETING A TURN IN ORDER TO SUPPORT DRINK. THIS IS AN ACCIDENT WAITING TO HAPPEN. MOST OTHER OWNERS OF SAME TYPE CAR ARE IN AGREEMENT ON THIS FACT. FORD HAS CHANGED DESIGN IN CURRENT 2001 MODEL TO ADDRESS PROBLEM - PROBLEM ACKNOWLEDGED INTERNALLY. PREVIOUS YEARS SHOULD BE RECALLED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743790April 9, 2001
UNKNOWN OR OTHER
THIS IS A FRONT CUP HOLDERS ON THE FRIST MODELS OF THE COUGARS, THEY ARE MADE YOU PUT IT UP AND FLIP IT OUT, YOU MAKE A RIGHT TURN AND WHAT EVER THATS IN THERE OTHER THAN A SODA CAN WILL SPILL ALL OVER YOU AND THE CAR, NOW IF IT WAS SOMETHING HOT IT COULD HAVE CAUSED A WRECK. FORD DID CHANGED THE CUP HOLDERS IN THE MIDDLE OF THE 2000'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743791April 9, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHENEVER YOU HIT A PUDDLE SOMETIMES THE WATER HITS SOMETHING UNDER THE CAR WHILE DRIVING THE BATTERY LIGHT COMES ON AND THE POWER STEERING GOES AWAY, I COULD NOT STEER THE CAR I HAD TO SLOW DOWN FAST BEFORE HITTING THE CURB, 4 OR 5 MIN LATER THE LIGHT WENT OFF AND EVERYTHING WAS FINE. THIS HAS ALSO HAPPEND ON A CAR WASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885241April 6, 2001
SEATS, STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PASSENGER'S SEAT WILL NOT LOCK IN PLACE UNLESS SEAT IS POSITIONED ALL WAY TO THE BACK CLOSELY TO REAR SEAT . *AK CONSUMER STATES THE SEAT IF UNLOCKED AND MOVED FOWARD WILL ONLY RELOCK WHEN PUSHED ALL THE WAY TO THE REAR, THEN SEAT CAN BE ADJUSTED AND LOCKED FROM ANY POSITION, THE PROBLEM IS THAT YOU CAN NOT LOCK THE SEAT IF ANYTHING IS PLACED BEHIND THE SEAT, IN TRYING TO LOCK THE SEAT CONSUMER STATES SHE HAS THE CRUSH HER GRANDCHILD'S FEET IN THE CAR SEAT, CONSUMER STATES THERE IS A STRONG TO LIGHT GASOLINE ODOR, ALSO GAS PEDAL WILL STICK IN UP POSITION AND NEED STRONG PUSH TO RELEASE, DOOR LOCKS AUTOMATICCALYLOCK AND UNLOCK AT ANY TIME, THE LOCKS WERE FINALLY REPLACED AND CONSUMER WAS GIVEN AN EXTENDED WARRANTY, CONSUMER STATES RADIO GOES OUT AND THE DISPLAY DISAPPEARS WHEN IT IS HOT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885331April 6, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AT NIGHT AND STEPPING ON GAS PEDAL HEADLIGHTS GO DIM, THEN, THEY WILL BRIGHTEN BACK UP ONCE FOOT IS OFF GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743592April 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES FAILED WITH NO WARNING. FRICTION MATERIAL DETACHED FROM BACKING. ROTORS RUINED. NO METHOD FOR WARNING PROVIDED BY MERCURY AS DONE BY OTHER MANUFACTURERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884657March 30, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENGINE LIGHT KEPT COMING ON. TOOK VEHICLE TO DEALER 8 TIMES. AFTER DEALER FIXED PROBLEM, AN HOUR LATER, LIGHT WAS BACK ON. OTHER LIGHTS ON DASH COME ON AS WELL. DEALER JUST RESET SYSTEM, NOT ABLE TO REPAIR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884428March 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884136March 26, 2001
WHEELS
CONSUMER COMPLAINED ABOUT DESIGN OF WHEEL. UNDER ICY/SLUSHY CONDITIONS, CONSUMER'S WHEEL LOCKED UP/(FROZE AND CAUSED VEHICLE TO SLIDE. *AK WHEN THE WHEEL LOCKED UP, THE TIRE DID NOT ROTATE RESULTING IN WEARING OF TIRE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742331March 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE THREW ROD AT 40K . NO OTHER PREVIOUS PROBLEMS ENGINE MAINTAINED EVERY 3000 MI. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560235March 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE DEVELOPED A STARTING PROBLEM, IT WOULD CRANK EXCESSIVELY BEFORE STARTING, THE DEALER REPLACED THE FUEL PUMP BUT THAT ONLY TEMPORARILY SOLVED THE PROBLEM AS IT RETURNED SHORTLY AFTER REPLACING THE PUMP. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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