Mercury Capri Complaints

48 consumer complaints on file.

#10235442July 23, 2008
VEHICLE SPEED CONTROL
FRED MARTIN FORD 4701 MAHONING AVE YOUNGSTOWN, OHIO (330) 793-2444 REFUSED TO COMPLETE SAFETY RECALL FOR THE SPEED CONTROL ON MY 1994 MERCURY CAPRI. THEY SAY THEY ARE NOT QUALIFIED TO DO THE RECALL BUT DID WORK ON THE FIRST PART OF THE RECALL (DISCONNECTING THE SWITCH) BUT REFUSE TO REPLACE THE PART SPECIFIED IN THE RECALL. I CALLED TODAY (JULY23RD) AND WAS TOLD WE DON'T WORK ON MERCURY VEHICLES AFTER THEY HAD ALREADY WORKED ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228619May 22, 2008
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT:MECHANICAL
FUEL & OIL LINES CAUSE ENGINE FAILURE AND SMOKES WHITE AND BLACK EXHAUST. FUEL PUMP REPLACED 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209379November 19, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
DRIVING, THEN COMING TO A STOP OR SLOWING DOWN, WHEN SUDDENLY THE ENGINE STOPS RUNNING, AND WILL NOT RE-START. AT FIRST IT RESTARTED AFTER ABOUT 4 HOURS. NEXT WHEN IT HAD HAPPENED IT DID NOT RESTART UNTIL OVERNIGHT REST. THE IT STARTED RIGHT UP AND RAN FOR SEVERAL DAYS WHEN THE SAME THING HAD HAPPENED AGAIN. THIS STARTED THE SUMMER OF 2007, ABOUT A MONTH AFTER THE FOUR YEAR EXTENDED WARRANTY FROM THE RESELLING DEALER EXPIRED. CHANGED OUT THE "IGNITION CONTROL MODULE," NAPA REPLACEMENT PART #TP175. BUT AFTER A COUPLE WEEKS THE SAME PROBLEM STARTED TO HAPPEN AGAIN. ENGINE WILL NOT SHUT OFF WHILE IDLING FOR HOURS AT A TIME. ONLY WHEN DRIVEN AND COME TO A STOP, ALWAYS RESTARTS HOURS LATER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157512May 14, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
GARAGE / HOUSE FIRE CAUSED BY DEFECTIVE IGNITION SWITCH IN 1985 MERCURY CAPRI ASC MCLAREN. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10060091March 1, 2004
STRUCTURE:BODY:ROOF AND PILLARS
1993 MERCURY CAPRI'S CONVERTABLE TOP HANDLES BROKE OFF MAKING THE TOP UNUSABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026962July 10, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
VEHICLE COLLIDED HEAD-ON WITH A POLE TRAVELING APPROXIMATELY 60MPH. CONSUMER STATES THAT DRIVER'S FRONT AIR BAG "EXPLODED", CRACKING THE FRONT WINDSHIELD, AND CAUSING INJURY TO DRIVER'S HEAD, CHIN, AND NECK.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750543August 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE TAKEN CAR OFF ROAD. TWO FORD DEALERS AND TWO INDEPENDENT SERVICE PROVIDERS HAVE TOLD ME UNLESS IT STALLS WHILE THEY HAVE IT THEY CAN NOT FIX IT- IT IS A SENSOR OR SOMETHING WHICH DOESN'T SHOW ON THE COMPUTER CODE SELF CHECK SCAN. THE CAR IS WORTHLESS AS I NEVER KNOW WHEN IT WILL STALL AND FOR HOW LONG I WILL SIT AND WAIT UNTIL IT STARTS AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892937July 16, 2001
AIR BAGS:FRONTAL
CONSUMER'S SON DROVE AND WAS INVOLVED IN A HEAD-ON COLLISION, AND AIR BAGS DID NOT DEPLOY. CONSUMER WAS SLIGHTLY INJURED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#746626June 10, 2001
SEATS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889073May 24, 2001
STRUCTURE:BODY:ROOF AND PILLARS
WHILE VEHICLE WAS IN FOR SERVICE DEALER NOTICED A RIP IN CONVERTIBLE TOP. CONSUMER STATED THERE WAS A SMALL RIP IN LEFT BACK CORNER OF CONVERTIBLE TOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878641January 22, 2001
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAD 4 TRANSMISSIONS REPLACED SINCE 1996. CAUSE OF PREMATURE FAILURE IS UNKNOWN. ALSO, AIRBAG LIGHT STAYS ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735869November 6, 2000
ENGINE AND ENGINE COOLING:ENGINE
CRANKSHAFT TWISTS THE CRANK KEY CAUSING MAJOR ENGINE DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731456September 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE PULLEY END OF CRANKSHAFT BROKE OFF ON THE INSIDE LANE OF THE SOUTH BOUND SIDE OF IH 35 AT MOORE, OK. THE END OF THE SHAFT AND THE PULLEY SPUN ACROSS THE NORTH BOUND SIDE OF I-35 BETWEEN CARS. NO ONE WAS INJURED AS THE CARS WERE ABLE TO AVOID HITTING THE SPINNING DISC. HOWEVER, THIS COULD HAVE CAUSE A DEADLY CRASH ON A MAJOR HIGHWAY. VERY FEW MODELS OF THE CAR WERE SOLD IN THE US. THEREFORE PARTS ARE NOT READILY AVAILABLE. I HAVE NOT REPAIRED THE AUTO AND AM CONSIDERING SALVAGING IT OUT SO THAT NO ONE GETS HURT WITH IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858448March 14, 2000
SUSPENSION:FRONT:STABILIZER BAR
VEHICLE IS MISSING FRONT AND REAR STABILIZER BAR, WHICH ACCORDING TO DEALER'S BROCHURE, IS SUPPOSED TO BE A STANDARD ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854010December 13, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
TOOK VEHICLE TO DEALER. WAS INFORMED BY MECHANIC NO PARTS AVAILABLE FOR NEUTRAL SAFETY SWITCH. THE PART WAS DISCONTINUED BY MANUFACTURER. THE SWITCH IS USED TO PUT VEHICLE IN EITHER PARK, NEUTRAL OR DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781875November 24, 1998
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE HAS HAD THREE BATTERS AND FAN BELTS, WITH THE LAST BELT FAILING 300 MILES AFTER INSTALLATION. OWNER WAS NEVER NOTIFIED OF RECALL FOR REPLACEMENT OF DEFECTIVE ALTERNATOR PULLEY AND BELT THAT CAUSES SLIPPAGE, AND BELT AND BATTERY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#780581September 30, 1998
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH WINDOW REGULATORS BROKE SEVERAL WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#538084July 16, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#822599April 20, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SMELLED GASOLINE AND NOTICED A PUDDLE OF GASOLINE UNDER VEHICLE. AT THAT TIME THE VEHICLE WAS TAKEN IN FOR SERVICE, AND THE DEALER INFORMED OWNER THAT A NEW FUEL TANK WAS NEEDED BECAUSE OF RUSTING TOWARDS THE TOP OF FUEL TANK WHICH CAUSED THE FUEL TO LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781589March 22, 1998
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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