Mercedes-Benz ML-Class Service Bulletins

250 manufacturer communications on file.

• April 7, 2025•Document ID: 11017229

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  April 25, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. Apply heat-resistant lubricating paste to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 6. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. e) Finally drive approx. 3 miles to allow the system to cool. f) Reassess noise.

  Associated Products (166)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz E-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT+ 146 more
  Associated Documents

  • DownloadMC-11017229-0001.pdf↗
• April 1, 2025•Document ID: 11017039

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI83.20-P-051802

  Date Added:

  April 15, 2025

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see picture). Remedy With the aforementioned complaint, make sure that the cooling circuit is inspected for silicate residues after all standard tests are completed. The silicate residues tend to accumulate upstream of the shutoff valve for the heater hot water pulsed valve. If there are silicate residues in the coolant, the engine must be flushed thoroughly. To make sure that all silicate residues are removed from the cooling circuit, the following parts must also be replaced (cleaning of these components is not sufficient): Coolant expansion reservoir, radiator, oil/water heat exchanger (oil cooler), heater valve, heat exchanger of heater, coolant and, if installed, the electric water pump for the residual heat utilization system. Determine the parts for the respective vehicle in the EPC.

  Associated Products (80)

  2020 Mercedes-Benz SLC-Class2019 Mercedes-Benz GLE-Class2019 Mercedes-Benz SLC-Class2018 Mercedes-Benz GLE-Class2018 Mercedes-Benz SLC-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz SLC-Class2017 Mercedes-Benz SLK-Class2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz SLC-Class2016 Mercedes-Benz SLK-Class2015 Mercedes-Benz C-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz ML-Class2015 Mercedes-Benz SLK-Class2014 Mercedes-Benz C-Class+ 60 more
  Associated Documents

  • DownloadMC-11017039-0001.pdf↗
• March 24, 2025•Document ID: 11016043

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.35-P-079039

  Date Added:

  March 27, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint A clicking/ticking/taping noise from underneath the vehicle with engine off during ECO stop event or after parking See video for example Cause Noise originates within the transmission valvebody Remedy Take a video from underneath vehicle recording the noise Pull EEPROM data, Inital Quick Test, and Control Unit Log Please open a TIPs case providing all data to assess next steps.

  Associated Products (90)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class+ 70 more
  Associated Documents

  • DownloadMC-11016043-0001.pdf↗
• March 5, 2025•Document ID: 11015640

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.70-P-077433

  Date Added:

  March 17, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

  Associated Products (271)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class+ 251 more
  Associated Documents

  • DownloadMC-11015640-0001.pdf↗
• February 24, 2025•Document ID: 11014608

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  Mfr Comm. #:

  LI54.65-P-066284

  Date Added:

  February 28, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/ h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.

  Associated Products (87)

  2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class+ 67 more
  Associated Documents

  • DownloadMC-11014608-0001.pdf↗
• February 3, 2025•Document ID: 11014412

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  February 22, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether, apart from this document, an additional document exists for the model series in question, and if so, work through it and then continue with1b. b) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). c) Check the affected system for component wear, mechanical damage or localized overheating damage. 1. Replace damaged components as necessary and re-assess noise concern. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). 2. Specific Axle Work: NOTE: If brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. For 6 piston calipers, only in the area of the center piston. For other piston caliper configurations less than 6, apply where the piston(s) makes contact with the back of the pad. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. d) Finally drive approx. 3 miles to allow the system to cool. e) Reassess noise.

  Associated Products (157)

  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 137 more
  Associated Documents

  • DownloadMC-11014412-0001.pdf↗
• January 28, 2025•Document ID: 11013183

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  LI33.20-P-078406

  Date Added:

  January 29, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles in the below FIN range. FIN range up to: Model series 192: xxx xxx xx 002 876 Model series 232: xxx xxx xx 022 312 Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Axle Half Shaft noise when changing direction - Front) LI33.30-P-056665 (Axle Half Shaft noise when changing direction - Rear) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present, perform Operation A again. 3. If noise is still present after re-testing, perform Operation B. Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease) (see areas marked blue in pictures "2.jpg" and "3.jpg"). • NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range above): 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.

  Associated Products (73)

  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 53 more
  Associated Documents

  • DownloadMC-11013183-0001.pdf↗
• January 24, 2025•Document ID: 11013305

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI72.10-P-069496

  Date Added:

  January 31, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Windows of the front doors poorly adjusted/sluggish Cause The settings of the front windows may be set incorrectly Remedy Adjustment of the windows or window guides as specified in AR72.10-P-1960GQS . A video with further information on instructions can be found in the attachment. Description of the videos: Safety Information: 1. AS00.00-Z-0011-01A Risk of injury with trapped or crushed fingers when performing removal/installation and adjustment work on hoods, doors, lids and sliding roof 2. AH67.00-P-0003-01FB Notes on avoiding damage to glass and windows of special protection vehicles Work Procedures: 1. Connect the operating switch to the door wiring harness and partially raise the window (not illustrated) 2. Slacken and remove the upper nuts on both spacers 3. Carefully lift the window off the spacer and move it towards the rear against the rear window guide 4. Lower the window again and check the offset between the spacer and the mounting holes at the rear and front 5. Adjust the mounting at the rear - The window must lie parallel against the rear guide along its entire length - Undo the fasteners of the bracket on the window lifter - Align the bracket with spacer to the bore in the window mounting, first in the longitudinal direction and then vertically - Tighten the fasteners of the bracket/window lifter (M6) 12 + 5 Nm - Fit the nut on the spacer at the top but do not tighten it 6. Adjust the mounting at the front - Lift the window; it must lie parallel against the rear guide along its entire length - Undo the fasteners for fore/aft adjustment - Align the bracket with spacer to the bore in the window mounting, first in the longitudinal direction and then vertically - Tighten the fasteners of the bracket/window lifter (M6) 12 + 5 Nm. Fit the nut on the spacer at the top and tighten it (M6) 12 + 5 Nm 7. Now tighten the nut on the rear spacer at the top (M6) 12 + 5 Nm 8. Check the movement of the window - On the outside of the window, mark the position of the window relative to the rear window guide with tape - Open and close the window several times - The movement of the window should run parallel and uniformly along the guide, free of any tilting motion - Repeat the adjustment procedure if necessary 9. To complete the adjustment, check the window for ease of movement. To do this, measure the power consumption of the window lifter motor. The maximum current draw is approximately 9 Amps while the window is being raised.

  Associated Products (9)

  2019 Mercedes-Benz GLE-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz GLE-Class2015 Mercedes-Benz ML-Class2014 Mercedes-Benz ML-Class2013 Mercedes-Benz ML-Class2012 Mercedes-Benz ML-Class2011 Mercedes-Benz ML-Class
  Associated Documents

  • DownloadMC-11013305-0001.pdf↗
• January 24, 2025•Document ID: 11013192

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  LI88.60-P-072093

  Date Added:

  January 29, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles where the fuel filler flap fails to open or does so but slowly, observe the document "Fuel filler flap fails to open or does so but slowly on plug-in HYBRID gasoline vehicles"! Cause Central locking actuator may have an electrical fault and may not open. Remedy 1. Car locked: To rule out incorrect operation, operate the fuel filler flap in the area shown in Fig. 1 and listen out for the clicking noise of the microswitch in the central locking actuator. If no clicking can be heard, continue with point 4. 2. Car unlocked: Press area on flap to start the microswitch clicking. Flap opens - show the customer the area to press. 3. Car unlocked: Flap cannot be opened regardless of which area you press. Open the flap by operating the emergency release for the CL actuator (through trunk, fender gap cover, etc, depending on specific vehicle) 4. Central locking actuator pressed directly, no clicking of microswitch, no electrical release of central locking actuator => Clicking of microswitch, electrical release of central locking actuator => Tank filler recess/charging recess not OK; report results via a TIPS case to B/C/E Inbox. 5. Replace central locking actuator; check function of new part before installing it: Do not dispose of damaged part. New central locking actuator does not release: More detailed examination of connector coupling, wiring harness, electrics required.

  Associated Products (113)

  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class+ 93 more
  Associated Documents

  • DownloadMC-11013192-0001.pdf↗
• January 18, 2025•Document ID: 11013081

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  January 24, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether, apart from this document, an additional document exists for the model series in question, and if so, work through it and then continue with1b. b) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). c) Check the affected system for component wear, mechanical damage or localized overheating damage. 1. Replace damaged components as necessary and re-assess noise concern. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). 2. Specific Axle Work: NOTE: If brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. For 6 piston calipers, only in the area of the center piston. For other piston caliper configurations less than 6, apply where the piston(s) makes contact with the back of the pad. 4. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. d) Finally drive approx. 3 miles to allow the system to cool. e) Reassess noise.

  Associated Products (144)

  2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz AMG GT+ 124 more
  Associated Documents

  • DownloadMC-11013081-0001.pdf↗
• January 16, 2025•Document ID: 11013298

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI33.30-P-056665

  Date Added:

  January 31, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened and must be tightened to the specified torque. Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove outboard side shafts (extract outer joint gearing from wheel hub) 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") using Molykote and leave to dry for one hour in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

  Associated Products (174)

  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class+ 154 more
  Associated Documents

  • DownloadMC-11013298-0001.pdf↗
• January 16, 2025•Document ID: 11012904

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  January 16, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether, apart from this document, an additional document exists for the model series in question, and if so, work through it. b) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). c) Check the affected system for component wear, mechanical damage or localized overheating damage. 1. Replace damaged components as necessary and re-assess noise concern. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). 2. Specific Axle Work: a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. For 6 piston calipers, only in the area of the center piston. For other piston caliper configurations less than 6, apply where the piston(s) makes contact with the back of the pad. 4. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. d) Finally drive approx. 3 miles to allow the system to cool. e) Reassess noise.

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  Associated Documents

  • DownloadMC-11012904-0001.pdf↗
• January 15, 2025•Document ID: 11013332

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI35.30-P-058566

  Date Added:

  January 31, 2025

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

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  2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class+ 138 more
  Associated Documents

  • DownloadMC-11013332-0001.pdf↗
• January 15, 2025•Document ID: 11013086

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-066284

  Date Added:

  January 24, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.

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  Associated Documents

  • DownloadMC-11013086-0001.pdf↗
• November 25, 2024•Document ID: 11010907

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-066284

  Date Added:

  December 2, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening and closing. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". This behavior occurs again during each driving cycle. Cause This is not a malfunction, but an intended system behavior: Calibration of the reversing camera is in progress. For this, the cover on the camera is opened for max. 5 cumulative minutes in forward travel. The calibration can be performed if the vehicle speed is < 35 km/h and the steering wheel angle is < 10° (for early vehicles from MFA2 facelift model series such as A-Class, CLA, etc., the 35 km/h (~22 MPH) opening limit may only be reached after the SCN coding is replaced). If the speed of 35 km/h (~22 MPH) is exceeded, the camera retracts and the calibration is therefore aborted. The sequence is started again once the speed returns to the range of 18 km/h (~11 MPH). Remedy Complete the calibration successfully. For this, the vehicle must be driven forwards for a certain time (usually significantly less than one minute) at a speed < 35 km/h (~22 MPH) and a steering wheel angle < 10°. This should occur during daylight and without a vehicle following too closely (the camera must be able to see the asphalt). When calibration is successful, the camera flap closes automatically at an unchanged speed. For the rest of the driving cycle, the camera now only opens if the customer requests this, for example by applying the reverse gear. When starting a new driving cycle (ignition change), another calibration is required. The customer can generally perform calibration at the first attempt when a speed in the range between 15 km/h (~9 MPH) and 35 km/h (~22 MPH) is briefly maintained and can therefore play a significant role in reducing the actuation frequency and therefore also the noticeability of the noise to a minimum. In the case of early MFA2 facelift vehicles (A-Class, CLA, etc.), the parking control unit may have to be SCN-coded again to have the complete speed window available for the calibration.

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  Associated Documents

  • DownloadMC-11010907-0001.pdf↗
• November 21, 2024•Document ID: 11010750

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  LI33.20-P-078406

  Date Added:

  November 22, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles up to FIN vehicle identification end number. If vehicle falls outside of FIN range, create a TIPS case. Model series 192: xxx xxx xx 002 876 Model series 232: xxx xxx xx 022 312 Cause Contact area between wheel bearing and steering knuckle. Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present, perform Operation A again. 3. If noise is still present after re-testing, perform Operation B. Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing and steering knuckle with Molykote (annular joint grease) (see areas marked blue in pictures "2.jpg" and "3.jpg"). Operation B: 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.

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  Associated Documents

  • DownloadMC-11010750-0001.pdf↗
• November 20, 2024•Document ID: 11010818

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.19-P-072588

  Date Added:

  November 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy It is important that LI54.15-P-057373 is processed before replacing any component parts (transmission 722.9). After processing and complying with the above documents, perform a reset on the transmission control unit Y3/8n4 (VGS) (ignition reset), check that the transmission connector is seated correctly and inspect the PINs for concerns. If communication with the VGS cannot be established afterwards, the component part 'electrohydraulic controller unit (EHS)' must be replaced, as it is not possible to transfer the valve characteristics under the above-mentioned conditions. Installation of a VGS repair kit is not permitted in this case.

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  Associated Documents

  • DownloadMC-11010818-0001.pdf↗
• November 20, 2024•Document ID: 11010755

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-078473

  Date Added:

  November 23, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": • The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": • The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.

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  Associated Documents

  • DownloadMC-11010755-0001.pdf↗
• November 13, 2024•Document ID: 11010494

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; VISIBILITY/WIPER

  Mfr Comm. #:

  LI82.10-P-078069

  Date Added:

  November 13, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress). Note: -If no reduction in the degree of fogging is visible, the rear lamp is defective and must be replaced. -It is not physically possible to defog the headlamps completely – some residual fogging may remain. Fogging does not impair the functionality or the service life of the rear lamps. -Simultaneous fogging of multiple component parts indicates extreme climatic conditions and also does not impair the functionality or the service life of the rear lamps. Remedy 2: You can recognize a defective rear lamp as follows: 1. Check the rear lamps to ensure that no external damage is present, and that the differential aeration cells and the diaphragm are present and correctly seated. -> If there are signs of external damage on the rear lamp, the component parts must be replaced as per WIS instructions. 2. Check the electrical connectors of the plugs and pins. -> If moisture/corrosion/etc. is present, the component part must be replaced as per WIS instructions. 3. Check for leak tightness -> Close all openings with Terostat IX or similar and establish and stabilize via an overpressure (40–50 mbar) via the plug. -> In the event of a sudden pressure drop, the component part must be replaced as per WIS instructions. Note: External damage to the rear lamps does not constitute a warranty or goodwill case.

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  Associated Documents

  • DownloadMC-11010494-0001.pdf↗
• November 12, 2024•Document ID: 11010455

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.10-P-075869

  Date Added:

  November 12, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present, process them as per the guided test in Xentry If no faults are present: Check the oil level of the transmission If the oil level is correct: Unplug the connector for the transfer cases control unit Reassess the vehicle on a subsequent test drive If the complaint no longer occurs: Perform an oil change of the transfer case according to WIS specifications After please complete all transfer case Tech-in processes located under VG control unit Adaptations tab - Resetting the oil service data - Calibration of N15/7 Perform road test of vehicle to bring transmission to operating temperature ( >60C ) Operate vehicle in full circle with steering at full lock - 5x to the left - 5x to the right Reassess the vehicle following the oil change and teach in If the problem continues to occur with the plug removed or after the oil change has been carried out: Create a TIPS case with the following data Initial quick test with fault freeze frame data EEPROM data from Y3/8 Transmission control unit EEPROM data from N45 All-wheel drive Injector performance data

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  Associated Documents

  • DownloadMC-11010455-0001.pdf↗