Mercedes-Benz G-Class Service Bulletins (2016)

118 manufacturer communications on file.

• January 5, 2026•Document ID: 11026961

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI06.10-P-076023

  Date Added:

  January 5, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer reports illuminated CEL. Additionally no start condition, lack of power, failure to recover from ECO stop, and/or poor acceleration. Cause • Under investigation Remedy Process FSCU and ME codes via guided test. Perform fuel pressure test on high and low pressure sides of system. Check and perform electrical testing from N118 X1 pin 1 to K40/5 S2 pin 1 Check from N118 X1 pin 2 to W10/1 with ignition on. Look for voltage drop. Check from N118 X2 pin 9 and 10 to X30/21 pin 1 and 2 and check CAN low/high voltages to see if in spec. Check for loose contacts at these pins and/or corrosion. Check resistance from N118 X1 pin 3,4,5,6 to X18/3 pin 1,4,3,2 and check for loose contacts and/or corrosion. Also pin drag and ensure within spec. Check and inspect all pins at X18/3 and perform wiggle test while monitoring AV. Ensure within spec. If all electrical tests pass. Open a TIPS case with the results from them as well as the fuel pressure tests.

  Associated Products (10)

  2025 Mercedes-Benz G-Class2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11026961-0001.pdf↗
• December 11, 2025•Document ID: 11026593

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI54.71-P-078112

  Date Added:

  December 11, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The concern is characterized by BOTH of the following. 1. "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND 2. Stored DTC in quick test U0416FE - "Implausible data were received from control unit Traction system" in A108/1 (Distronic). Cause Missing wire between Drive Unit (N145) and Supercap (C8). Remedy Please reference the following attachments prior to starting work to familiarize and verify the locations of the components: • Drive Unit (N145) - See attachment "Location of Drive Unit in the vehicle". • Supercap (C8) - See attachment "Location of Supercap C8 in the vehicle". Professionally create a new connection by: • Using a red/white cable with cross-section 0.35 mm² and overall length of approximately 2m. • Connect Drive Unit (N145) plug A pin 18 to the 3-pin plug of the Supercap (C8) terminal 15 pin 2. Reference the new wire routing location as shown by the red line in "Picture 1 - Connection from Supercap to Drive Unit". • The new wire should be added to the existing wiring harness as shown by the red line "Picture 1 - Connection from Supercap to Drive Unit". • Z-Splice is the preferred method using A 000 982 91 10 for the Supercap (C8) connection. NOTE: All WIS instructions must be followed for wiring modifications. Damage code: 0 - 51422 - ** - 7 (for ** please state the following: "missing connection ex factory"). If the vehicle has had the modification completed and returns with an exact matching "complaint", please open a TIPS case.

  Associated Products (14)

  2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2013 Mercedes-Benz G-Class2011 Mercedes-Benz G-Class2010 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11026593-0001.pdf↗
• December 11, 2025•Document ID: 11026611

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-080132

  Date Added:

  December 15, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.

  Associated Products (116)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2026 Mercedes-Benz GLS-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class+ 96 more
  Associated Documents

  • DownloadMC-11026611-0001.pdf↗
• November 6, 2025•Document ID: 11025544

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI68.20-P-080012

  Date Added:

  November 14, 2025

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion • Broken bushings or physical damage See attachments. Remedy If a component needs replacement without visible external damage, submit a detailed TIPS case. Include information on all connected external devices (e.g., charging cables, USB drives, hard drives).

  Associated Products (67)

  2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz CLE2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class+ 47 more
  Associated Documents

  • DownloadMC-11025544-0001.pdf↗
• October 29, 2025•Document ID: 11024620

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.71-P-078112

  Date Added:

  October 29, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The concern is characterized by BOTH of the following. 1. "Active Distance Assist currently unavailable" and "Active Brake Assist functions currently limited" are shown on the instrument cluster during startup or while driving AND 2. Stored DTC in quick test U0416FE - "Implausible data were received from control unit Traction system" in A108/1 (Distronic). Cause Missing wire between Drive Unit (N145) and Supercap (C8). Remedy Please reference the following attachments prior to starting work to familiarize and verify the locations of the components: • Drive Unit (N145) - See attachment "Location of Drive Unit in the vehicle". • Supercap (C8) - See attachment "Location of Supercap C8 in the vehicle". Professionally create a new connection by: • Using a red/white cable with cross-section 0.35 mm² and overall length of approximately 2m. • Connect Drive Unit (N145) plug A pin 18 to the 3-pin plug of the Supercap (C8) terminal 15 pin 2. Reference the new wire routing location as shown by the red line in "Picture 1 - Connection from Supercap to Drive Unit". • The new wire should be added to the existing wiring harness as shown by the red line "Picture 1 - Connection from Supercap to Drive Unit". • Z-Splice is the preferred method using A 000 982 91 10 for the Supercap (C8) connection. NOTE: All WIS instructions must be followed for wiring modifications. Damage code: 0 - 51422 - ** - 7 (for ** please state the following: "missing connection ex factory"). If the vehicle has had the modification completed and returns with an exact matching "complaint", please open a TIPS case.

  Associated Products (9)

  2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2004 Mercedes-Benz G-Class2003 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11024620-0001.pdf↗
• October 20, 2025•Document ID: 11024405

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-079904

  Date Added:

  October 21, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint At low speeds and light brake pressure, brakes will make a groaning or honking noise. Cause Frictional vibrations with very light brake pressure/modulations. Remedy This condition can be duplicated on most vehicles. To validate, use a like for like reference vehicle. The noise is normal behavior under the conditions listed. With very light brake pressure this noise can be induced/caused due to normal brake pad and brake rotor vibrations. Exchanging brake components will not rectify.

  Associated Products (98)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLA-Class2026 Mercedes-Benz GLB-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class+ 78 more
  Associated Documents

  • DownloadMC-11024405-0001.pdf↗
• September 25, 2025•Document ID: 11023347

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-071499

  Date Added:

  September 25, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. • Review GF54.10-P-1012A regarding what can cause deep discharge protection to not end a battery draw. • Review SI54.10-P-0024A for proper maintenance of the vehicle. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge AND the vehicle does not fall within the parameters of improper maintenance, then create a TIPS case. *IMPORTANT* - If the improper maintenance/use is found during diagnosis, DO NOT open a TIPS case. If a TIPS case is opened, it will be marked 1 star and directed to your assigned FSE for review. TIPS Case must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM, (N73 or N73/3) and (N73*1 or N73/3*1) • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".

  Associated Products (114)

  2026 Mercedes-Benz AMG GT2026 Mercedes-Benz CLA-Class2026 Mercedes-Benz GLC-Class2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz CLA-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz GLS-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE+ 94 more
  Associated Documents

  • DownloadMC-11023347-0001.pdf↗
• September 17, 2025•Document ID: 11023193

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI27.19-P-072588

  Date Added:

  September 18, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing any component parts. After processing and complying with the above document(s): 1. Perform an ignition reset on Y3/8n4 (VGS) 2. Inspect transmission connector for loose connections, damaged wiring or pins and any other concerns If communication with the VGS cannot be established, the complete valve body ('electrohydraulic controller unit (EHS)') must be replaced. Installation of a VGS repair kit is not permitted in this case as it is not possible to transfer the necessary valve characteristics without communication with the original control unit.

  Associated Products (143)

  2026 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class+ 123 more
  Associated Documents

  • DownloadMC-11023193-0001.pdf↗
• August 14, 2025•Document ID: 11021966

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-076223

  Date Added:

  August 18, 2025

  Manufacturer:

  MERCEDES BENZ

  Summary

  Complaint: Creaking or humming noise during adjustment of the electric steering column, see video. Cause: The noises occur due to insufficient greasing of the steering column adjustment guide. Remedy: Disassemble bellows of steering column tube module. Move steering column entirely out and entirely down. Grease steering column on green-marked positions with a suitable brush (find pictures in attachment). Move column up 1/4 of the way and grease again. Continue until upper limit stop is reached. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. If noise does not resolve, perform above procedure again. Then move steering column adjustment in all directions from limit stop to limit stop several times to work in the grease. If noise still does not resolve, please open a TIPS case.

  Associated Products (14)

  2024 Mercedes-Benz G-Class2023 Mercedes-Benz G-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2013 Mercedes-Benz G-Class2011 Mercedes-Benz G-Class2010 Mercedes-Benz G-Class
  Associated Documents

  • DownloadMC-11021966-0001.pdf↗
• July 25, 2025•Document ID: 11021141

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  August 1, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce or eliminate noise from high performance AMG brakes. AMG brakes are designed for performance under high load and in certain scenarios, can emit noise. Some of the scenarios are: • Driving style • Brake pressure and application style (stop-and-go traffic with consistent low brake pressure “riding brakes” where the brakes cannot cool sufficiently between applications). • Ambient temperatures 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. Continue with applying chamfer and brake paste as instructed below. IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! a) If the noises are coming from the front axle. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining backing plate, including the brake lining guide pins and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". If adhesive is already installed on backing plate, you may gently scrape off and re-apply a new adhesive. In some instances the adhesive may be very carefully removed and Molykote applied instead. 4. Chamfer edges (gently round off sharp leading edges) on brake pads. Some pads have vertical grooves, these can be gently chamfered with a triangular file as well. See picture "Chamfering Technique". 5. Apply Molykote to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 6. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle. 1. Remove brake pads of rear axle. 2. Clean all contact points on brake lining backing plate and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfering Technique". 5. Grease contact points (red areas on attachment "Rear Pad Grease Area") between brake lining and guide of brake caliper with Molykote. 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. e) Finally drive approx. 3 miles to allow the system to cool. f) Reassess noise.

  Associated Products (122)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 102 more
  Associated Documents

  • DownloadMC-11021141-0001.pdf↗
• July 16, 2025•Document ID: 11020872

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI27.19-P-074985

  Date Added:

  July 24, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong older A-code ("Generation EHS") is documented in VeDoc for the newly installed transmission or the newly installed electrohydraulic controller unit (EHS)/repair kit controller unit (VGS). Old VGS2 hardware A0335457332 (from quick test) New VGS3 hardware A0034460310 or A0009018008 (from quick test) Remedy Delete the old A-code and redocument the new A-code in VeDoc, then perform commissioning. A. If Diagnosis at the vehicle is possible: To determine the correct EHS item number, the currently installed EHS/VGS hardware should be read out first: In XENTRY Diagnostics via the tab "Control unit view" - "Current quick test" - "Fully integrated transmission control" - "EHS part number". Order the new EHS with this read-off item number. DAS: "Quick test" - "EGS - Electronic transmission control serial number". Order the new EHS with this read-off serial number. B. If Diagnosis at the vehicle is no longer possible, The number must be read off directly from the EHS, and the ordering process must be initiated using this number. Exception: For engine 629 with transmission 722.9, EHS A220 270 24 06 must be installed. Read-off part number is A 220 270 12 06 In this case, the following must be observed for making a correct order: Exclusively for model 219.356, 171.456 with transmission 722.906 up to and including model year 2005 (code 805) A 220 270 12 06 is no longer available --> Please install EHS A220 270 27 06 and document A92 in Vedoc If this does not work, please open a TIPS case and provide both the original EHS part number/A code and new EHS part number/A code Read-off part number + old A-code in VeDoc --> EHS item number and new A-code ("Generation EHS") J valve body plate with VGS3 old A-code A28/A29: A2202701306 + code A28/A29 --> A2202702706, delete code A28/A29 and document A92 in VeDoc A2202701406 + code A28/A29 --> A2202702706, delete code A28/A29 and document A92 in VeDoc A2202701206 + code A28/A29 --> A2202702706 delete code A28/A29 and document A92 in VeDoc O valve body plate with VGS3 old A-code A45: A2202701206 + code A45 --> A2202702906, delete code A45 and document A94 in VeDoc A2202701406 + code A45 --> A2202702906, delete code A45 and document A94 in VeDoc A2202702106 + code A45 --> A2202702906, delete code A45 and document A94 in VeDoc P valve body plate with VGS3 old A-code A46: A2202701906 + code A46 --> A2202703006, delete code A46 and document A97 in VeDoc A2202702206 + code A46 --> A2202703006, delete code A46 and document A97 in VeDoc N valve body plate with VGS3 old A-code A39: A2202701206 + code A39 --> A2202703106, delete code A39 and document A95 in VeDoc A2202701406 + code A39 --> A2202703106, delete code A39 and document A95 in VeDoc A2202701806 + code A39 --> A2202703106, delete code A39 and document A95 in VeDoc M valve body plate with VGS3 old A-code A38: A2202701406 + code A38 --> A2202703206, delete code A38 and document A96 in VeDoc A2202701906 + code A38 --> A2202703206, delete code A38 and document A96 in VeDoc K valve body plate VGS3 with old A-code A30: Old A-code A30 --> delete code A30 and document A93 in VeDoc N valve body plate VGS3 with old A-code A27: Old A-code A27 --> delete code A27 and document A95 in VeDoc

  Associated Products (83)

  2020 Mercedes-Benz S-Class2019 Mercedes-Benz GLE-Class2019 Mercedes-Benz GLS-Class2019 Mercedes-Benz S-Class2019 Mercedes-Benz SL-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz G-Class2018 Mercedes-Benz GLE-Class2018 Mercedes-Benz GLS-Class2018 Mercedes-Benz S-Class2018 Mercedes-Benz SL-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz G-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLS-Class2017 Mercedes-Benz S-Class2017 Mercedes-Benz SL-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz CLS-Class+ 63 more
  Associated Documents

  • DownloadMC-11020872-0001.pdf↗
• July 16, 2025•Document ID: 11020807

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI01.40-P-079518

  Date Added:

  July 22, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Customer complains of oil use, oil leaking or oil smell. Upon inspection oil will be seen at or around the rear of the engine and at the engine/transmission interface. Cause Oil leaking from rear main seal and/or rear main seal plate. Remedy If the rear main seal plate has been previously replaced per the instructions in this LI, open a TIPS case before proceeding. Inspect the rear main seal very carefully. Make sure the seal is not sucked in, rolled, or cut (see pictures in attachments). Confirm the leak location is at the rear main seal and/or rear main seal plate by cleaning the area thoroughly and applying trace powder to the suspected area. Allow the vehicle to run either on a lift or at low speed in a controlled environment (do not attempt at high speed or in wet areas as this will make the results difficult to assess). If the leak is emanating from the seal: replace both air/oil separators. Then clean the bellhousing area completely and test with trace powder again to see if the leak remains. If it doesn't, release the car. If the leak remains pull the rear main seal plate, clean the block mating surface completely and replace the rear main seal plate and rear main seal. When the new seal is installed make sure the sealant path is followed exactly as it is shown per the drawing in the attachments. Apply the sealant to the BLOCK instead of the plate to ensure adequate coverage is attained. After installation lubricate a feeler gauge with oil and run it between the rear main seal and the crank to clear any small debris that may be present and to break any binding or stiction.

  Associated Products (58)

  2025 Mercedes-Benz AMG GT2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 38 more
  Associated Documents

  • DownloadMC-11020807-0001.pdf↗
• June 9, 2025•Document ID: 11019747

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.15-P-063353

  Date Added:

  June 26, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leaving the limit stops of the height adjustment. Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Driver seat control unit software 2. Steering column height adjustment transmission Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Perform software update of driver's seat control unit 2. Replace repair kit for steering column height adjustment Procedure 1: Perform software update of driver seat control unit. ALL models except 205/253/293/222/217/231/463/213/238/257/290 up to special equipment code 801. • Move out the fore/aft adjustment to the end position. • Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel/at the same time pressing adjustment switch downward • After releasing the jam, perform a software update of the driver's seat control unit If procedure 1 is not effective, there is no new software available for the driver seat control unit, or the chassis is not listed above (167, 223, 294, 206, 294, 295, 296, 297,232,214,254) then use procedure 2. Procedure 2: Replace repair kit for steering column height adjustment. • Move out the fore/aft adjustment to the end position. • Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel/at the same time pressing adjustment switch downward • Remove footwell trim on driver's side. • Determine type version of height adjustment in XENTRY Parts Information and order appropriate replacement part (refer to attachment). 1. Version A: A 231 460 77 00 2. Version B: A 205 460 38 03 • Remove steering column. • Remove height adjustment (adjustment repair kit). • Install repair kit (adjustment repair kit) (observe tightening torque for screws in attachment). • Install steering column. • If possible, flash driver seat control unit to latest software release or code SCN again. • Commission driver seat control unit (normalization of limit stops is deleted and learning process repeated).

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  Associated Documents

  • DownloadMC-11019747-0001.pdf↗
• May 22, 2025•Document ID: 11018626

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-079271

  Date Added:

  May 29, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the instrument cluster. Cause The message "SOS - Service not activated" tells the customer that "over-the-air" registration of the vehicle with the Mercedes Intelligent Cloud is not possible. On a gray import vehicle, this is due to the fact that the SIM card installed in the HERMES communications module cannot dial into the mobile phone network in the importing country. Remedy The only way of avoiding the message in the instrument cluster is to deactivate the HERMES module using the 09o deactivation process after obtaining the customer's consent. After deactivation, the HERMES control unit (N112/9) has the operating status "Inoperative". The message "SOS not ready" appears in the audio/COMAND display (A40/8) and may also appear in the instrument cluster. This display message tells the customer that the emergency call function is not available. In addition, the workshop must attach a label (2 x part number A9078172900 required) to the cover of the emergency call button in the overhead control panel and to the emergency call button itself. Replacing the hardware of the HERMES communication module is not effective.

  Associated Products (119)

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  Associated Documents

  • DownloadMC-11018626-0001.pdf↗
• May 21, 2025•Document ID: 11019018

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI33.30-P-056665

  Date Added:

  June 3, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened and must be tightened to the specified torque. Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove outboard side shafts (extract outer joint gearing from wheel hub) 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") using Molykote and leave to dry for one hour in removed condition 4. Reinstall side shafts

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  Associated Documents

  • DownloadMC-11019018-0001.pdf↗
• May 2, 2025•Document ID: 11018206

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-071499

  Date Added:

  May 9, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge, create a TIPS case. -Must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM and N73/3 EZS CUL • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".

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  Associated Documents

  • DownloadMC-11018206-0001.pdf↗
• April 28, 2025•Document ID: 11017500

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078896

  Date Added:

  May 2, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy Check for external damage: You can identify a damaged headlamp in the following way: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent, then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: External damage to the headlamp does not present a warranty or goodwill case. 1. Clear fogged/condensed LED headlamps and LED rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). 7. If the condensation has disappeared, nothing else has to be done. Note: If defrosting has been performed, you can skip the first step. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • All vents have to be sealed with sealing compound and the existing diaphragm with the stamp (picture 3 [3]). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged (picture 6). • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is tight and there is natural physical condensation. • If a higher pressure drop than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. If the pressure test is not passed, the headlamp is leaky. If the cause cannot be rectified, the headlamp must be replaced. Note: If the headlamp is replaced, no dry packs may be installed on the new replacement headlamp. AR82.10-P-5455WT was created for the pressure test. This AR can be used as a reference manual for all closed headlamps. In the event of an open headlamp system, the vent ducts must be sealed before the pressure test.

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  Associated Documents

  • DownloadMC-11017500-0001.pdf↗
• April 28, 2025•Document ID: 11017496

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078301

  Date Added:

  May 2, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for damage. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078896 The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions.

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  Associated Documents

  • DownloadMC-11017496-0001.pdf↗
• April 21, 2025•Document ID: 11017119

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-079087

  Date Added:

  April 22, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Traffic Cams Cause Analysis ongoing. Remedy Please track the LI for further updates. Note: Please do not create TIPS cases. Please do not replace any components. HU/Hermes SW update / SCN coding will not fix the issue.

  Associated Products (88)

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  Associated Documents

  • DownloadMC-11017119-0001.pdf↗
• April 7, 2025•Document ID: 11017229

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  LI42.10-P-063502

  Date Added:

  April 25, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). b) Check the affected system for component wear, mechanical damage or localized overheating damage. Replace damaged components as necessary. c) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). d) Clean brake components free of brake dust and debris. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Check whether, apart from this document, an additional document exists for the specific model in question, and if so, work through it and then continue. 2. Specific Axle Work: NOTE: If the brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining where the piston contacts the pad backing plate. See picture "Adhesive and Paste Application Area". 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. Apply heat-resistant lubricating paste to the sides of the backing plate. See picture "Adhesive and Paste Application Area". 6. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) If the vehicle is an AMG P3 Hybrid, switch off recouperation prior to bedding in brakes. d) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. e) Finally drive approx. 3 miles to allow the system to cool. f) Reassess noise.

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  Associated Documents

  • DownloadMC-11017229-0001.pdf↗