Mercedes-Benz E-Class Service Bulletins
1,085 manufacturer communications on file.
- November 4, 2024•Document ID: 11010435Service Bulletin/Repair InstructionsVISIBILITY/WIPER; ENGINE
- Mfr Comm. #:
- LI47.70-P-078563
- Date Added:
- November 11, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint -Check engine light(MIL) is ON. -Current and stored fault code in DCCU and PTCU : P2E9873 The position sensor of the exterior socket flap of the vehicle socket (direct current) has an electrical fault. The actuator does not open. -Starting the vehicle or Charging the vehicle is normal without any issues. Cause Software in the "N116/5 - Direct current charge connection unit (DCCU)" control unit. Remedy SW remedy for N116/5(DC-Charging control unit box) is in progress. Once the software is available, update the software for N116/5 and perform SCN coding of N116/5 For this issue, the vehicle starting or charging functions are not typically affected. Do not replace any parts. Replacing parts will not bring a solution for this issue.
Associated Products (16)2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz GLE-ClassAssociated Documents - November 1, 2024•Document ID: 11010188Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA-2024110001
- Date Added:
- November 7, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY24-25 C-Class, CLE, E-Class, GLC (206, 236, 214, 254 platform) vehicles, the infotainment system does not correspond with the latest series production configuration. The infotainment system control unit will receive an OTA software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Associated Products (4)Associated Documents - October 23, 2024•Document ID: 11009204Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-P-074316
- Date Added:
- October 26, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present at the door handle (picture 2). Cause The door handle could be installed too low in the y direction and/or the z direction (picture 3); as a result, the door handle could brush the door at the paneling section of the door. Remedy 1.) Loosen screws from bearing bracket (picture 4, step 1). 2.) Remove bearing bracket (see picture 4, step 2) from door. • The door handle must be in pulled-in position. • Open the affected door and push the door lock's rotary tumbler into the main catch. • Lock the vehicle using the transmitter key so that the door handle is pulled in. • Detach plug connector from bearing bracket (center slot). 3.) Paint over paint damage at door paneling (see picture 1) according to manufacturer specifications, using spot repair procedure if necessary. 4.) Loosen old assembly frame (picture 5, step 3). • The assembly frame is bonded. • Remove adhesive residue at front door. • Bonding surfaces must be free of dust, oil, grease, wax, dirt residues and other adhesive components. Otherwise, this can lead to bonding problems. • See "Parts" for part number of cleaning agent. 5.) Position new assembly frame (picture 5, step 3) at door. • Remove protective film of tape at assembly frame beforehand. • The assembly frame (picture 5, step 3) must have the same clearance all around the flange. 6.) Replace door handle, if an abrasion point (picture 2) is present. 7.) Screw in WITOL fasteners (picture 6) completely at mounting points of bearing bracket (picture 7, step 1) and align screws so that they are flush (picture 7, step 2). 8.) Position bearing bracket (picture 4, step 2). • The door handle must have the same clearance all around in relation to the paneling section of the door (picture 8). 9.) Press the bearing bracket firmly against the paneling of the door and tighten the screws (picture 4, step 1) (=> torque: 6 Nm). 10.) Check the positioning of the bearing bracket. If necessary, loosen the screws slightly, readjust the bearing bracket slightly, then retighten the screws (=> torque: 6 Nm).
Associated Products (8)Associated Documents - October 23, 2024•Document ID: 11009122Service Bulletin/Repair InstructionsSTRUCTURE:BODY; VISIBILITY/WIPER
- Mfr Comm. #:
- LI82.35-P-078467
- Date Added:
- October 25, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
Associated Products (265)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 245 moreAssociated Documents - October 22, 2024•Document ID: 11009138Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078470
- Date Added:
- October 25, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level sensor at front left has a malfunction. There is an invalid signal" in the HLI control unit. Cause Older software release, HLI control units Remedy Update of HLI control units (E1n9 / E2n9)
Associated Products (7)Associated Documents - October 18, 2024•Document ID: 11009025Service CampaignFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- NCU - 2022070004
- Date Added:
- October 21, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018 - 2024 E-Class, S-Class & AMG GT (213, 217, 222, 223 and 290 platforms) vehicles, the low pressure fuel line does not meet current production specifications. Therefore, it is possible that accelerated aging in the area of connection could occur, resulting in a leak. A risk of fire can be ruled out. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will replace the braided hose of low-pressure fuel line and install a heat shield over the new braided hose.
Associated Products (20)2024 Mercedes-Benz AMG GT2024 Mercedes-Benz E-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz E-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz E-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz E-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz E-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz E-Class2019 Mercedes-Benz S-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz S-ClassAssociated Documents - October 16, 2024•Document ID: 11009036Service Bulletin/Repair InstructionsWHEELS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078498
- Date Added:
- October 22, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument Cluster. Cause Both systems are temporarily unavailable due to low tire pressures. An active tire pressure monitor light may result in some assistance features being temporarily unavailable until tire pressures are corrected. Remedy Check/adjust tire pressures and reset monitoring through the instrument cluster.
Associated Products (58)2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz AMG GT+ 38 moreAssociated Documents - October 4, 2024•Document ID: 11008712Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI01.20-P-078446
- Date Added:
- October 8, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine light on. One of the below fault codes is current in the engine control module (N3/10). P04DB29, P04DB31, P04DB79 Cause Open circuit or high resistance to crankcase vent line contact Remedy 1. Check the electrical connector for the relevant vent line contact switch noted below. Refer to attached photos of connection locations. 2. Ensure the bolted connection is secure and bolt can be torqued (9Nm). 3. Check continuity from vent line connection to ME control unit. Repair wire if damage is found. • The circuit from ME provides 5V and is pulled to 0V when the ground connection is intact. M260 P04DB31- S88/15 P04DB79- S88/16 M264 P04DB31- S88/15 P04DB79- S88/16 P04DB29- S88/17 M270/M274 P04DB79- S88/5 Note: This repair is not warrantable if the connection was left loose during previous repair/maintenance.
Associated Products (69)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class+ 49 moreAssociated Documents - October 3, 2024•Document ID: 11008883Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- LI91.10-P-076097
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Play/noise at height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review of barcode adhesive label on air intake pipe of height adjuster. The seat frame base with the height adjuster motor can be replaced if the production status is lower than E105 (pic.1: seat label) If the production status is higher than or equal to E105, please create a TIPS case with videos and photos and send to B/C/E inbox. In isolated cases, the label may be located on the inside of the air intake pipe; for this, the seat cushion must be removed.
Associated Products (6)Associated Documents - October 3, 2024•Document ID: 11008880Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-078473
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": • The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": • The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). • In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.
Associated Products (134)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class+ 114 moreAssociated Documents - October 1, 2024•Document ID: 11008873Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI27.00-P-074450
- Date Added:
- October 9, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Tension-releasing impact of the propeller shaft with the force-free in D "KID" function, after vehicle has stopped. Cause The tension-releasing jolt in the drivetrain originates as a result of the "release" of energy stored when braking through the force-free switch after stopping. It is suspected that the longitudinal bearing is being placed under tension here as a result of the vehicle "dropping off". Remedy 1. Mark the installation position of the joint prior to the removal (picture a+b). This is important for vehicles with a weighted drivetrain ex factory to ensure correct installation after operations have been completed. 2. Clean and degrease propeller shaft toothing. The toothing must be free of grease, e.g. through the use of a brake cleaner. Do not use wire brushes, else the surface could be damaged (picture c). 3. Coat propeller shaft toothing with A 000 989 16 08 Antifriction coating. Coat the entirety, ensuring that the subsurface is no longer visible. When doing so, only coat the outer toothing. Ensure that the coat is not too thick, otherwise the coating could chip (picture d). 4. Observe the drying time of at least 1 hour. 5. Lightly grease the propeller shaft toothing at the outer and inner toothing with A 001 989 44 51 12 Grease (picture e).
Associated Products (44)2024 Mercedes-Benz C-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz S-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz S-Class+ 24 moreAssociated Documents - September 28, 2024•Document ID: 11008091Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-077433
- Date Added:
- September 28, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (263)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 moreAssociated Documents - September 27, 2024•Document ID: 11008081Service CampaignELECTRICAL SYSTEM; STRUCTURE:BODY
- Mfr Comm. #:
- 2024090014
- Date Added:
- September 27, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 C-Class and E-Class (206 and 214 platform) vehicles, the electronic ignition lock control unit does not correspond to current specifications. As a result, the ignition lock may not react after a key cycle, which could result in the vehicle not starting and the instrument cluster display not reacting. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the electronic ignition lock control unit software.
Associated Products (2)Associated Documents - September 25, 2024•Document ID: 11008072Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-078425
- Date Added:
- September 27, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint White plastic insert present on microphone assembly. See figure A for example. Cause The insert (breathable filter) is designed to be inside for dust protection and air flow control. Remedy Do not remove the breathable filter from the microphone assembly. This part is designed to be in the microphone and should remain in the vehicle. Note: If TIPS support is required for microphone symptoms please open a TIPS case and reference this LI.
Associated Products (31)2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz G-Class+ 11 moreAssociated Documents - September 25, 2024•Document ID: 11008065Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI00.20-P-078424
- Date Added:
- September 27, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCause The following conditions can occur on vehicles with a disconnected on-board electrical system battery 12V/48V): • The period in which the on-board electrical system battery is disconnected cannot be counted by the maintenance computer. • As soon as the on-board electrical system battery is connected again, the maintenance computer automatically starts counting without making a correction to the remaining time (days to next due service). Remedy Allowance must be made for vehicles with disconnected on-board electrical system battery. The following process must be complied with to achieve a correct calculation: • (A): The number of days from the "day of vehicle handover or the last conducted Service A/B" onward up to the "day on which the vehicle arrived at the workshop". • (B): Remaining time (days to next due service date shown on instrument cluster). • (C): Days on which the on-board electrical system battery was disconnected. The formula requires the following condition to be complied with. 365 - (A) [days] = (B) - (C) [days] If the on-board electrical system battery (12V/48V) was not disconnected and the remaining time shown on the instrument cluster in the customer or workshop menu (days to next due service) is implausible or the formula was not complied with please create a TIPS case and attach the control unit logs from the instrument cluster and the PTCU as well as a quick test with freeze frame data.
Associated Products (6)Associated Documents - September 21, 2024•Document ID: 11007964Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI80.20-P-078308
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Surface-flush door handle fails to retract and/or extend Cause Under analysis Remedy Create a TIPS case and send to the Body/Chassis/Entertainment inbox. Please determine the following information: 1. Which complaint did the customer come into the workshop with? 2. Are fault codes stored in the control units A17/x? Please attach quick test to the TIPS case. Please also take pictures of the door handle from a distance of approx. 2 m (from outside), as well as a detailed picture with high resolution from close up. Then remove door handle and bearing bracket and check for any mechanical damage, if necessary take photos of damage. Keep damaged part for further analysis.
Associated Products (4)Associated Documents - September 21, 2024•Document ID: 11007974Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078307
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. • If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: • LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system • LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
Associated Products (263)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz CLS-Class+ 243 moreAssociated Documents - September 20, 2024•Document ID: 11008058Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI15.30-P-078376
- Date Added:
- September 26, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Engine does not restart from ECO start. Hybrid system malfunction (Gears symbol) in instrument cluster. Fault codes below may be stored in ISA control unit. P0A44B2- Drive motor "A" Position Sensor Circuit Overspeed. The speed is below the threshold value. P0AFB00- The power supply of high voltage on-board electrical system is too high. Cause Reduced current output to ISA during ECO start. Remedy If additional faults are stored for 48V system components, process these first. Update software of ISA control unit. New software numbers - A2569022304 A2569033903
Associated Products (6)Associated Documents - September 20, 2024•Document ID: 11007956Service CampaignELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- 2024090007
- Date Added:
- September 23, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2023 CLS (257 platform), E-Class (213 and 238 platform), GLE (167 platform), and AMG GT 4-Door (290 platform) vehicles, the engine control unit software does not correspond to current production specifications. As a consequence, the functionality of the post-catalyst oxygen sensor may be impaired due to increased thermal loading. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the engine control unit software.
Associated Products (16)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLE-ClassAssociated Documents - September 18, 2024•Document ID: 11007966Service Bulletin/Repair InstructionsSUSPENSION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.90-P-078381
- Date Added:
- September 24, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Display dark (total or partial) of one or more ASCM (AMG) steering wheel button displays - see attachment. Note: There is no loss of vehicle functionality due to this complaint. Cause Software can cause a partial display on the ASCM. Remedy Please perform the following steps in the event of a total or partial display of the ASCM displays: 1. Perform a hard reset (disconnect power supply) of control unit A74/2 (ASCM) for 2 minutes. 2. Perform a software update of the A74/2 (ASCM), N145 (DRVU) and A26/17 (HU). 3. Reset the user profile via the head unit settings menu. (Full factory reset)
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