Mercedes-Benz CL-Class Complaints (2011)

6 consumer complaints on file.

#11613127September 6, 2024
FUEL/PROPULSION SYSTEM
While the vehicle was parked in my garage, the gas fumes came into my home. The Gas Company was called out and found the smell coming from my Mercedes. I notice a strong smell of gas inside my Mercedes 2011 AMG-CL 65. I also notice the fuel gage decreased after a day. This could have caused a fire. I took the car to Calabasas Mercedes-Benz dealership and was told that this is common, but I see no recalls. After searching I found the 2011 Mercedes recall regarding fuel spill on E-Class, GL-Class, M-Class or R-Class.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11551150October 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On October 17, 2023, my vehicle experienced a significant issue—a fire incident—while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that the car was not sufficiently being charged. Eventually the car was jump-started again, and I got out of the car safely. And, I had a local MB dealership replace both starter and ancillary batteries. Shouldn't car doors open regardless of the levels of the batteries left? What if the fire on Oct 17 had happened, and I could not escape from the car as I could not open the doors...
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11495721December 1, 2022
UNKNOWN OR OTHER
My back up just stops producing an image. I can restart the car and it might or might not come back on. For the most part the camera is on but I’ve been reading on all the MB forums this is a very common issue, with these W216 and also it’s sister car, the W221. The problem is, these were extremely low production vehicles and I’m sure not many are in existence now. I feel these 130-210k cars, shouldn’t have safety issues like this. I don’t mind paying for aging components but safety components should always be working properly. It concerns me because what if a neighborhood child were to dart out from behind and I hit them? The incident could have been prevented.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483709September 9, 2022
FUEL/PROPULSION SYSTEM
My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it has been very hot here. when I put my VIN into the recall system it states no recall. I also have a 2010 S550 that had the same problem last year and it also showed no recalls for this problem. If there are no recalls for all models of this vehicle for this problem there should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691644March 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CL550. AFTER PARKING THE VEHICLE, IT CAUGHT FIRE. THE FIRE INITIATED IN THE ENGINE COMPARTMENT AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441684December 29, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT FIXED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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