Mazda Tribute Complaints

2,115 consumer complaints on file.

#753455October 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ON SURFACE STREETS & GOING SLIGHTLY DOWNHILL, THE VEHICLE STALL & STOPPED. ALL THE DASH LIGHTS CAME ON. CAR WOULD NOT ACCELARATE OR BRAKE/STOP (GOING DOWNHILL). HAD TO USE THE EMERGENCY BRAKE TO STOP VEHICLE. CONTACTED THE IRVINE MAZDA SERVICE DEPT. & THEY DID DIAGNOSTIC TEST ON VEHICLE PER MAZDA TECH LINE. THEY COULD NOT FIND CAUSE OF THIS BUT INFORMED THAT THIS PROBLEM HAS BEEN REPORTED BY OTHER TRIBUTE OWNERS. CONCERN WAS PLACED TO BOTH MAZDA SERVICE DEPT & THEY DID NOT CARE THAT THIS PROBLEM COULD CAUSE A MAJOR ACCIDENT IF IT HAPPENED ON A HIGHWAY - THEY DID NOT CARE. CONTACTED MAZDA CUSTOMER SERVICE & THEY NEVER RETURNED MY CALL. THE VEHICLE ACCELARATES W/ A STALL FEELING ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897986October 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT ANY SPEED VEHICLE WOULD STALL WITHOUT ANY INDICATION.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753395October 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR HAS STALLED 5 TIMES DURING OPERATION SINCE WE PURCHASED IT, LAST TIME ON OCTOBER 11, 2001. IT HAS STALLED ON THE ROAD AND IN THE MIDDLE OF INTERSECTIONS. THE INSTRUMENT LIGHTS COME ON, POWER STEERING AND BRAKING DISAPPEARS, AND WE HAVE TO TURN THE KEY AND ENGAGE THE STARTER. IT DOES START RIGHT BACK UP AGAIN. IT IS AT THE DEALERSHIP FOR THE 2ND TIME, BUT THEY CANNOT FIND ANYTHING WRONG WITH IT. MAZDA HAS A CASE OPEN AND WE HAVE REPORTED CONDITIONS SURROUNDING THE INCIDENTS TWICE (TEMPERATURE, AMOUNT OF FUEL, ROAD CONDITIONS, ETC.).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753361October 18, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE FAILED ON SEVERAL OCCASIONS, ABS LIGHT CONTINUOUSLY ON, HAS BEEN BACK TO DEALER 4 TIMES. I HAVE ONLY DRIVEN CAR FOR 2 DAYS IN CLOSE TO 3 MONTHS OF OWNERSHIP. I HAVE DEMANDED A REFUND OF PURCHASE BASED ON LEMON LAW WITH NO RESPONSE FROM DEALER OR MAZDA.. I DO NOT HAVE THE MAZDA OR EVEN A LOANER AT THIS TIME. CAR HAS NOW BEEN IN SHOP FOR OVER A MONTH THIS 4TH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753271October 16, 2001
ELECTRICAL SYSTEM:IGNITION, INTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE STOPPED & COULD NOT ACCELERATE. DASH PANEL LIGHTS ALL CAME ON. I WAS GOING SLIGHTLY DOWNHILL & ALSO CAR WOULD NOT BRAKE, SO HAD TO PULL THE EMERGENCY BRAKE WHEN I MANAGED TO PULL TO THE RIGHT/SIDE IN ORDER TO STOP VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753275October 16, 2001
TIRES
ON OCTOBER 12, 2001, I WAS TRAVELING NORTH ON INTERSTATE 95 THROUGH NORTH CAROLINA IN MY MAZADA TRIBUTE 2001. THIS WAS A SUNNY DAY SO THE ROAD WAS DRY AND I WAS TRAVELING 70 MPH WITH CRUISE CONTROL. I WAS APPROACHING THE EXITS FOR THE ROCKY MOUNT AREA WHEN MY ENTIRE CAR STARTED SHAKING FURIOUSLY. THEN THE WHOLE LEFT SIDE OF MY CAR SEEMED TO SUDDENLY DROP. I IMMEADIATELY PULLED OVER. WHEN I GOT OUT OF THE CAR TO TAKE A LOOK, I NOTICED THAT IT WAS NOT JUST A FLAT, BUT THAT THE ENTIRE TREAD HAD SEPERATED FROM THE SIDEWALLS. I TOOK THE TIRE INTO A FIRESTONE DEALER WHERE THEY PROCEEDED TO TELL ME THAT TIRES ALWAYS RESPOND THIS WAY WHEN THEY GO FLAT AND CHARGED ME FOR A NEW TIRE. THEY DID NOT SEEM CONCERNED AT ALL. AFTER THEY HAD FINISHED REPLACING THE TIRE, I ASKED FOR THE ORIGINAL TIRE WHICH THEY TOLD ME WAS ALREADY DESTROYED AND THAT I COULD NOT HAVE IT BACK. THIS WAS A WILDERNESS HT P235/70R16 BUT WHEN FIRESTONE REPLACED IT THEY USED A WILDERNESS HT II.*AK (TIRESIZE: P235/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753187October 13, 2001
ELECTRICAL SYSTEM:IGNITION
I PURCHASED THE CAR ON 8/12/01 FROM BROWN'S MAZDA IN ALEXANDRIA, VA. THE CAR CURRENTLY HAS 3000 MILES ON IT AND HAS STALLED TWICE WHILE DRIVING. THE CAR STALLS ON A DECLINE BETWEEN 30-40 MPH. WHEN THE CAR STALLS, THE STEREO IS STILL ON, BUT THE ENGINE GOES OUT AND THE POWER STEERING AND POWER BRAKES GO OUT, WHICH MAKES THE CAR HARD TO DRIVE. TO FIX THIS, YOU HAVE TO PUT THE CAR IN NEUTRAL AND RESTART THE ENGINE (ALL WHILE YOU ARE MOVING). I CONTACTED THE DEALER AND THEY ARE AWARE OF THE PROBLEM, THEY HAVE SAID THAT THE MAJORITY OF TRIBUTE'S AND FORD ESCAPE'S HAVE THIS PROBLEM AND THEY DO NOT HAVE A FIX FOR THE CAR. ORIGINALLY, THEY DID NOT EVEN WANT ME TO BRING THE CAR IN BECAUSE THEY SAID THERE'S NOTHING THEY CAN DO UNTIL MAZDA COMES UP WITH A "FIX". I CALLED THE MAZDA USA HOTLINE AND THEY CALLED THE DEALERSHIP AND INFORMED THEM THEY HAVE TO LOOK AT THE CAR. THE CAR IS NOW AT THE DEALERSHIP (TO BE PICKED UP TODAY), BUT WHEN DROPPING THE CAR OFF, THEY INFORMED ME AGAIN THAT THERE IS NOTHING THEY CAN DO FOR ME AND I SHOULDN'T HAVE BROUGHT THE CAR IN. THE DEALERSHIP WOULD ALSO NOT COMMENT ON IF THEY THOUGHT THIS WAS A "SAFETY" ISSUE AND SAID THAT THEY ARE WAITING TO HEAR BACK FROM THEIR "REPRESENTATIVE". I HAVE HAD THE CAR FOR LESS THAN TWO MONTHS, DOES THIS QUALIFY AS A LEMON SINCE IT IS UNSAFE TO DRIVE? AM I ENTITLED TO MY MONEY BACK (I KNOW THE DEALER WILL NOT GIVE ME MY MONEY BACK BECAUSE THEY SAY IT IS A MAZDA ISSUE)?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753060October 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TOTAL SYSTEM FAILURE ENGINE DIED AND ALL SYSTEMS SHUT DOWN. LOSS OF POWER STEERING AND BRAKES ON ONRAMP. LOSS OF CONTROL WAS VERY SCARY ON THE RAMP. LUCKILY NOT ON THE INTERSTATE AT THE TIME. *AK *ADDITIONAL INFORMATION: CONSUMER STATES THE VEHICLE STALLED AGAIN DURING NORMAL OPERATION ON NOVEMBER 2, 2001 WHILE TRAVELING APPROXIMATELY 35 TO 40 MPH. (ENTERED 11-DEC-2001)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753004October 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OUR ENGINE JUST SHUTS OFF WHEN YOU LEAST EXPECT IT AS YOU ARE DRIVING DOWN THE ROAD. THIS RESULTS IN A LOSS OF BRAKES AND STEERING. THE ONLY WAY TO REGAIN CONTROL IS TO PUT IT IN NEUTRAL AND TRY TO GET IT STARTED AGAIN. PER YOUR CUSTOMER COMPLAINT DATABASE AND OTHER WEB SITES I HAVE RESEARCHED, THERE ARE A LOT OF TRIBUTES AND ESCAPES DOING THIS. THIS IS A SERIOUS SAFETY PROBLEM! HOW MANY TIMES DOES THIS HAVE TO BE REPORTED BEFORE SOMETHING IS DONE? MAZDA CONTINUES TO MAKE EXCUSES FOR MONTHS NOW, TELLING OWNERS, LIKE MYSELF, THAT THEY CAN'T DUPLICATE THE PROBLEM AND THEY CAN'T FIX IT. THEY OFTEN REFUSE TO GIVE CUSTOMERS COPIES OF REPAIR PAPERWORK WHEN THEY PICK UP THEIR VEHICLE. DOES SOMEONE HAVE TO GET KILLED BEFORE THIS IS RESOLVED? MY HUSBAND ALMOST CRASHED LAST WEEK GOING DOWNHILL WHEN THIS HAPPENED THE LAST TIME. DO SOMETHING TO HELP TRIBUTE AND ESCAPE OWNERS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897417October 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON A DOWN GRADE AT 35 TO 40 MPH ENGINE WILL STALL INTERMITTENTLY. DEALERSHIP HAS EXAMINED VEHICLE PRIOR TO LAST INCIDENT, AND REPLACED EEC RELAY WHICH FAILED TO CORRECT THE PROBLEM. *AK *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897349October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 55 MPH, VEHICLE WILL SUDDENLY DIE, IT HAPPENS RIGHT IN MIDDLE OF TRAFFIC OR ON HIGHWAY, IN ONE SITUATION THERE WAS ONLY 2 WAYS TO GO, AND THAT WAS INTO A DITCH OR BE HIT BY ONCOMING TRAFFIC, LUCKILY ANOTHER DRIVER SAW CONSUMER COMING AND CLEARED THE WAY.*AK CONSUMER STATED VEHICLE CAN NOT BE RESTARTD.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897360October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL DIE AT HIGH SPEEDS. VEHICLE WAS TOWED TO DEALER, AND IT REMAINED AT DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897311October 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL JUST DIE AT 55 MPH. THIS IS VERY DANGEROUS BECAUSE STEERING/ELECTRICAL SYSTEM AND BRAKES GO OUT.*AK CONSUMER STATES THAT THE VEHICLE CAN NOT BE RESTARTED AFTER IT STALLS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897316October 3, 2001
TIRES:TREAD/BELT
PE00 020; TOOK HIS VEHICLE TO A FIRESTONE REPAIR SHOP BECAUSE FRONT RIGHT TIRE TREAD BEGAN TO SEPARATE FROM TIRE. MECHANIC TOLD CONSUMER THAT TIRE WAS RECALLED. FIRESTONE, WILDERNESS HT, P235/70R16, 104DMS DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752809October 2, 2001
STEERING, INTERIOR LIGHTING, UNKNOWN OR OTHER
I HAD THE SAME EXACT PROBLEM WITH MY VEHICLE FOR TWO OCCURRENCES. EACH TIME I WAS COMING DOWN A HILL AND THEN ALL OF MY DASH LIGHTS CAME ON (CHECK ENGINE, OIL, ETC.). I WAS UNABLE TO STEER OR GIVE IT GAS EASILY. EACH TIME I WAS NOT IN A SAFE LOCATION, SO I TURNED OFF THE ENGINE AND THE CAR RESTARTED FINE. I HAVE HAD THE CAR AT THE DEALER I PURCHASED IT FROM SINCE IT OCCURRED THE 2ND TIME WHICH WAS OVER A MONTH AND A HALF AGO. THEY HAVE TOLD ME NUMEROUS TIMES THAT IT IS NOT DOING IT FOR THEM. THE SERVICE MANAGER CAUSED ME TWO WEEKS AGO AND TOLD ME THE MAZDA MANUFACTURER WAS IN THEIR OFFICE AND HE WAS AWARE OF TWO SIMILAR PROBLEMS IN TWO OTHER MAZDA TRIBUTES. I JUST WANTED YOUR OFFICE TO BE AWARE OF THIS. I AM VERY CONCERNED BECAUSE I WAS UNABLE TO GET OFF THE ROAD ON THE 2ND OCCURRENCE AND IT WAS VERY SCARY. I JUST HOPE IT CAN BE FIXED SO I DO NOT HURT MYSELF OR ANYONE ELSE DUE TO THIS PROBLEM. THANK YOU FOR YOUR HELP!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563541October 1, 2001
POWER TRAIN:MANUAL TRANSMISSION, PARKING BRAKE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
VEHICLE FEELS SLUGGISH WHILE ACCELERATING, TRANSMISSION IS NOT CATCHING WHEN THE GEARS SHOULD CHANGE, DEALER CAN NOT REMEDY PROBLEM AND HAS OFFERED CONSUMER THE OPTION TO RETURN THE VEHICLE AND ACCEPT THE ROLLOVER AMOUNT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896950September 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT ANY SPEED VEHICLE WOULD STALL WITHOUT ANY INDICATION. DEALER HAS BEEN CONTACTED, CAN'T DUPLICATE. PLEASE PROVIDE FURTHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752576September 25, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOPPED WORKING DURING HEAVY RAIN WHILE DRIVING ON A 70 MPH HIGHWAY. THE FAILURE HAPPENED LONG AFTER THE WINDSHIELD WIPER LINKAGE RECALL WAS PERFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896759September 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:TURN SIGNAL, STRUCTURE:BODY, VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN DRIVING AT HIGHWAY SPEEDS SPEEDOMETER GOES UP AND DOWN. WHEN DRIVING AND LETTING UP ON ACCELERATOR PEDAL, VEHICLE SHIFTS INTO LOWER GEAR. FEELS LIKE BRAKES WERE APPLIED VERY HARD. VEHICLE TAKEN TO DEALER 3 TIMES, CANNOT FIND CAUSE OF PROBLEM. *AK CONSUMER STATES THE CLUSTER GAUGES ARE ERRATIC, THEN THE TRANSMISSION SHIFTS LONG OR SLOW, ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION SHIFTED FROM OVER DRIVE TO FIRST, WHEN LETTING UP ON THE GAS PEDAL IT FELT LIKE THE BRAKES WERE APPLIED VERY HARD, DEALER STATED THE TRANSMISSION WAS REPLACED. VEHICLE HAS BEEN WORKED ON FOR WATER INTRUSION, CARPET HAD TO BE REPLACED, DEALER REMOVED AND RESEALED THE WINDSHIELD AND REPAIRED THE RUST IN THE WINDSHIELD FRAME, RUST ALSO FORMED ON THE MOUNTING BRACKETS UNDER THE DASH DUE TO WATER LEAK, DEALER REMOVED AND REFIT THE LEFT FRONT FENDER TO GAIN ACCESS TO WATER LEAKAGE THROUGH THE MISSED BODY SEAM AND WIRING HARNESS. DEALER REPLACED THE FUSE BOX TO REPAIR THE RADIO AND CLUSTER GAUGES. TURN SIGNALS ARE INOPERABLE. CONSUMER STATES THE ONLY REPAIR COMPLETED WAS THE REPLACEMENT OF THE CARPET. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752217September 15, 2001
ELECTRICAL SYSTEM:IGNITION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING VEHICLE STALLS AND I LOSE POWER/STEERING. AFTER SAFELY GETTING MY CAR TO THE SIDE OF THE ROAD I AM ABLE TO RESTART THE CAR. THE DEALER HAS SEEN MY CAR TWICE NOW AND FINDS NOTHING WRONG WITH IT, AND EXPECTS ME TO DRIVE THE DEFECTIVE VEHICLE. THIS STALLING HAS HAPPENED TWICE NOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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