Mazda MX-5 Service Bulletins (2023)

118 manufacturer communications on file.

• May 22, 2025•Document ID: 11019097

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  09-024-25

  Date Added:

  June 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.

  Associated Products (57)

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  Associated Documents

  • DownloadMC-11019097-0001.pdf↗
• May 20, 2025•Document ID: 11019174

  Warranty Program/Extension
  UNKNOWN OR OTHER

  Mfr Comm. #:

  CSP13a Dealer Ltr

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13” listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13” for details on the covered vehicle models, model year and production VIN ranges.

  Associated Products (41)

  2023 Mazda MX-52022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 21 more
  Associated Documents

  • DownloadMC-11019174-0001.pdf↗
• April 29, 2025•Document ID: 11017709

  Warranty Program/Extension
  UNKNOWN OR OTHER

  Mfr Comm. #:

  CSP13 Repair

  Date Added:

  May 5, 2025

  Manufacturer:

  MAZDA

  Summary

  CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13” listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13” for details on the covered vehicle models, model year and production VIN ranges.

  Associated Products (41)

  2023 Mazda MX-52022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 21 more
  Associated Documents

  • DownloadMC-11017709-0001.pdf↗
• April 29, 2025•Document ID: 11017706

  Warranty Program/Extension
  UNKNOWN OR OTHER

  Mfr Comm. #:

  CSP13 Parts and Warranty

  Date Added:

  May 5, 2025

  Manufacturer:

  MAZDA

  Summary

  CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13” listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13” for details on the covered vehicle models, model year and production VIN ranges.

  Associated Products (41)

  2023 Mazda MX-52022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 21 more
  Associated Documents

  • DownloadMC-11017706-0001.pdf↗
• April 29, 2025•Document ID: 11017703

  Warranty Program/Extension
  UNKNOWN OR OTHER

  Mfr Comm. #:

  CSP13 FAQs

  Date Added:

  May 5, 2025

  Manufacturer:

  MAZDA

  Summary

  CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13” listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13” for details on the covered vehicle models, model year and production VIN ranges.

  Associated Products (45)

  2023 Mazda MX-52022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 25 more
  Associated Documents

  • DownloadMC-11017703-0001.pdf↗
• April 29, 2025•Document ID: 11017701

  Warranty Program/Extension
  UNKNOWN OR OTHER

  Mfr Comm. #:

  CSP13 Dealer Letter

  Date Added:

  May 5, 2025

  Manufacturer:

  MAZDA

  Summary

  CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13” listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13” for details on the covered vehicle models, model year and production VIN ranges.

  Associated Products (41)

  2023 Mazda MX-52022 Mazda MX-52021 Mazda CX-32021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 21 more
  Associated Documents

  • DownloadMC-11017701-0001.pdf↗
• April 25, 2025•Document ID: 11017699

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  07-004-25

  Date Added:

  May 3, 2025

  Manufacturer:

  MAZDA

  Summary

  A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

  Associated Products (136)

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  Associated Documents

  • DownloadMC-11017699-0001.pdf↗
• April 16, 2025•Document ID: 11017697

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-020-25

  Date Added:

  May 3, 2025

  Manufacturer:

  MAZDA

  Summary

  There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

  Associated Products (77)

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  Associated Documents

  • DownloadMC-11017697-0001.pdf↗
• February 8, 2025•Document ID: 11015003

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-004-25a

  Date Added:

  March 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life and the following will occur: The engine will not start unless the key transmitter is held over the Start Stop button. • Outside door handle lock/unlock touch sensor is inoperative. • Key transmitter indicator lights are inoperative. • The following DTC's may be stored: DTC B13D3:94 (Communication error with remote transmitter) ○ DTC P1260:00 (Immobilizer system problem).

  Associated Products (39)

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  Associated Documents

  • DownloadMC-11015003-0001.pdf↗
• February 4, 2025•Document ID: 11015004

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-007-25

  Date Added:

  March 5, 2025

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

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  Associated Documents

  • DownloadMC-11015004-0001.pdf↗
• January 27, 2025•Document ID: 11013792

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SA-005-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

  Associated Products (20)

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  Associated Documents

  • DownloadMC-11013792-0001.pdf↗
• January 22, 2025•Document ID: 11013788

  Service Bulletin/Repair Instructions
  ENGINE; UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-004-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about an engine no start. This may be caused by the customer inadvertently putting the key transmitter in Power Saving Function.

  Associated Products (39)

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  Associated Documents

  • DownloadMC-11013788-0001.pdf↗
• November 8, 2024•Document ID: 11011141

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-081-24

  Date Added:

  December 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

  Associated Products (71)

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  Associated Documents

  • DownloadMC-11011141-0001.pdf↗
• October 9, 2024•Document ID: 11009655

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-031-24a

  Date Added:

  November 4, 2024

  Manufacturer:

  MAZDA

  Summary

  This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.

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  Associated Documents

  • DownloadMC-11009655-0001.pdf↗
• October 5, 2024•Document ID: 11009644

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-016-24c

  Date Added:

  November 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (71)

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  Associated Documents

  • DownloadMC-11009644-0001.pdf↗
• September 12, 2024•Document ID: 11008577

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-068-24

  Date Added:

  October 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about scratches on the instrument cluster lens.

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  Associated Documents

  • DownloadMC-11008577-0001.pdf↗
• August 26, 2024•Document ID: 11007029

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-062-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

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  Associated Documents

  • DownloadMC-11007029-0001.pdf↗
• August 21, 2024•Document ID: 11007009

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-016-24b

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (70)

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  Associated Documents

  • DownloadMC-11007009-0001.pdf↗
• August 15, 2024•Document ID: 11007027

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SA-060-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

  Associated Products (28)

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  Associated Documents

  • DownloadMC-11007027-0001.pdf↗
• August 15, 2024•Document ID: 11007022

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  SA-058-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

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  Associated Documents

  • DownloadMC-11007022-0001.pdf↗