Mazda Mazda3 Service Bulletins (2024)
250 manufacturer communications on file.
- February 16, 2024•Document ID: 10251370Service Bulletin/Repair InstructionsWHEELS; TIRES; TIRES:SIDEWALL
- Mfr Comm. #:
- SA-014-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable the effect will be. Be sure to set the tire pressures at the recommended tire pressure on the vehicle tire label. Sidewall indentations are a cosmetic condition that does not affect the performance of the tires.
Associated Products (18)Associated Documents - February 16, 2024•Document ID: 10251369Service Bulletin/Repair InstructionsSUSPENSION; WHEELS; TIRES
- Mfr Comm. #:
- SA-013-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (19)Associated Documents - February 13, 2024•Document ID: 10251361Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-001-24a
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a âTelematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (15)Associated Documents - February 13, 2024•Document ID: 10251308Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-012-24
- Date Added:
- March 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a Bluetooth phone call with low volume from the phone side (caller can barely hear the other side). Be advised that Mazda is aware of the issue and is working on a resolution. This Service Alert will be revised when a fix is available. NOTE: Do not perform any repairs at this time.
Associated Products (2)Associated Documents - February 12, 2024•Document ID: 10251387Service Bulletin/Repair InstructionsWHEELS; POWER TRAIN; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC; STEERING; TIRES
- Mfr Comm. #:
- SA-011-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (25)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 moreAssociated Documents - February 8, 2024•Document ID: 10251390Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
Associated Products (21)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 moreAssociated Documents - February 5, 2024•Document ID: 10251367Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SA-007-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryNOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaigns. If any of the following campaigns are open, complete the campaign before proceeding with this service information. SSPC5 - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING 4219L - 2019MY MAZDA3 SUDDEN DECELERATION FROM FALSE BRAKE ACTIVATION 2024 CX-90 with VINS lower than JM2KK******151673 (produced before November 25, 2023), VCM software update available using TSB 15-001/24. DESCRIPTION This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle. IMPORTANT: Humans recognize an object with their eyes and decide whether or not to apply the brakes using their brain. The vehicle recognizes objects using the Forward Sensing Camera (FSC) and Front Radar sensor (FR), to determine brake application. Therefore, drivers may feel that the operation does not match the human feeling.
Associated Products (13)Associated Documents - February 1, 2024•Document ID: 10251373Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-006-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (21)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 moreAssociated Documents - February 1, 2024•Document ID: 10251365Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT
- Mfr Comm. #:
- SA-005-24
- Date Added:
- March 6, 2024
- Manufacturer:
- MAZDA
SummaryCustomers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referenced above it is equipped with a 6-speaker infotainment system and does not include rear door speakers even though there are speaker grills/covers in the rear door panels. MazdaUSA and published vehicle specifications provide the correct information indicating that these trims are equipped with a "6-speaker audio system". This is a normal condition of the "6-speaker audio system" and current Mazda CONNECT fader function. Rear speaker diagnosis is not necessary as they are not equipped.
Associated Products (2)Associated Documents - January 10, 2024•Document ID: 10249501Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-003-24
- Date Added:
- February 1, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the opening sequence of the instrument cluster is not displayed after IG-ON. NOTE: Opening sequence of the instrument cluster refers to the display that occurs immediately after ignition is turned on. The vehicle model's logo is shown on the instrument cluster's LCD screen before transitioning to the speedometer display. The sequence also swings the analog meter needle to its maximum. This concern is caused by improper control software of the BCM. To eliminate this concern, the control software of the BCM control module has been modified. Customers having this concern should have their vehicle repaired using the following repair procedure. NOTE: CSSU regulation compliance: This Service Information provides the software modification and the software information according to United Nations Regulation on Cybersecurity (CS) and Software Updates (SU).
Associated Products (2)Associated Documents - January 10, 2024•Document ID: 10249500Service Bulletin/Repair InstructionsSEAT BELTS; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-002-24
- Date Added:
- February 1, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the warning sound in the passenger compartment (notifies i-ACTIVSENSE warnings, seat belt warning etc.) is too loud. Some of the volume settings in the notification and warning amplifier are not properly set. The control software of the notification and warning amplifier has been modified to eliminate this concern.
Associated Products (2)Associated Documents - December 18, 2023•Document ID: 10248346Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- 15-004-23
- Date Added:
- January 5, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with the Blind Spot Monitoring (BSM) may show the BSM indicator light is on in the outer door mirror, even if there are no vehicles in the alert area. This concern is caused by improper control logic of the side radar sensors. False detection may occur while driving. To eliminate this concern, the control software of the side radar sensors has been modified.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10248390Service Bulletin/Repair InstructionsSTEERING; STRUCTURE
- Mfr Comm. #:
- SA-082-23
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryBefore judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
Associated Products (19)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda MX-5Associated Documents - December 7, 2023•Document ID: 10248388Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-021-23b
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger symptom troubleshooting
Associated Products (17)Associated Documents - December 7, 2023•Document ID: 10248387Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-015-23e
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryFrequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF WI-FI Trial Period Deactivation Mode Interacting With The App Educational Videos Service Issues Resources Troubleshooting Page
Associated Products (20)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - December 5, 2023•Document ID: 10248392Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-081-23
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryThere is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
Associated Products (24)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-5+ 4 moreAssociated Documents - December 5, 2023•Document ID: 10248389Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-025-23a
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Associated Products (20)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - December 1, 2023•Document ID: 10248348Service Bulletin/Repair InstructionsVISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-079-23
- Date Added:
- January 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
Associated Products (17)Associated Documents - November 20, 2023•Document ID: 10246133Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23c
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (25)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 moreAssociated Documents - November 17, 2023•Document ID: 10246252Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSPD1-D4b
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummaryRECALL 6223J, 6323J, SSPD1, SSPD2, SSPD3, SSPD4 - MULTIPLE CAMPAIGNS REPAIR PROCEDURE AND MULTIPLE MODULE REPROGRAMMING.
Associated Products (2)Associated Documents