Mazda CX-90 Service Bulletins (2024)

508 manufacturer communications on file.

• August 28, 2023•Document ID: 10241634

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING

  Mfr Comm. #:

  SA-009-23h

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241634-0001.pdf↗
• August 28, 2023•Document ID: 10241613

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-038-23a

  Date Added:

  September 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the MyMazda App Remote Engine Start function fails. MX-30 and PHEV vehicles do not have a Remote Engine Start function; instead, they are equipped with the following remote functions: Start / Stop Charge Climate On / Off

  Associated Products (2)

  2024 Mazda CX-902022 Mazda MX-30
  Associated Documents

  • DownloadMC-10241613-0001.pdf↗
• August 28, 2023•Document ID: 10241611

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA017-23e

  Date Added:

  September 3, 2023

  Manufacturer:

  MAZDA

  Summary

  The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10241611-0001.pdf↗
• August 15, 2023•Document ID: 10241633

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-009-23g

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241633-0001.pdf↗
• August 7, 2023•Document ID: 10241615

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SA-047-23

  Date Added:

  September 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is installed on a CX-90 equipped with hands-free liftgate function, the sensing area is reduced due to the mechanical structure of the hitch. The hands-free liftgate’s optimal sensing area below the rear bumper is shown in green boxes in the image below. Since the left side of the hitch has a 7-pin connector socket, the right side is the most ideal for hands-free operation. For safety, be extra careful performing the kicking motion around the hitch.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10241615-0001.pdf↗
• August 1, 2023•Document ID: 10241630

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Mfr Comm. #:

  SA-046-23

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Customers may report that the power liftgate (PLG) does not open, close, latch, unlatch, or stops mid-operation.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10241630-0001.pdf↗
• July 31, 2023•Document ID: 10240493

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  SA-045-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may report the liftgate rattles or clunks and the sound is coming from the latch. Customers having this concern should have their vehicle repaired using the following repair procedure. NOTE: DO NOT replace the latch, follow the repair procedure below to resolve the concern.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240493-0001.pdf↗
• July 26, 2023•Document ID: 10240395

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  09-022-23a

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a squeaking or rubbing noise when opening/closing the front door(s) of the vehicle. This is caused by the door harness interferring with the bottom edge of the door harness grommet when opening/closing the front door(s). A mass production change is under study.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240395-0001.pdf↗
• July 24, 2023•Document ID: 10240487

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN; LANE DEPARTURE; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-017-23d

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (2)

  2024 Mazda CX-52024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240487-0001.pdf↗
• July 21, 2023•Document ID: 10240494

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SA-042-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  Associated Products (17)

  2024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240494-0001.pdf↗
• July 21, 2023•Document ID: 10240491

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SA-043-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the automatic seat position adjustment operation being interrupted when adjusting the seat position using the driver personalization system or the position memory system. This unintentional interruption may be caused by the safety mechanism that stops the seat adjusting function when the sensor detects an interference, such as a trapped object caught in the seat track.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240491-0001.pdf↗
• July 19, 2023•Document ID: 10240490

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN; PARKING BRAKE

  Mfr Comm. #:

  SA-041-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  The 7G large platform utilizes a new 8-speed automatic transmission. Due to changes in the parking lock mechanism, which is now hydraulically operated, the neutral range in the transmission can only be achieved if the engine is running (or Ready-On for PHEV). With this design, there is no provision to manually engage neutral. This can cause challenges to dealers, customers, or towing providers when a vehicle cannot start. In the event that a vehicle cannot be started or achieve ready-on, wheel dollies must be used to allow the vehicle to be rolled and moved NOTE: The following procedure is for moving vehicle around the service shop and not for towing purposes. Please reference the owner's manual for towing instructions.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240490-0001.pdf↗
• July 12, 2023•Document ID: 10240368

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-009-23

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit the CHECK ENGINE light turning ON with DTC P0133:00 (A/F sensor system: Slow response) stored in memory. This may be caused by a false error detected due to improper error detection logic for some situations. To eliminate this concern, the control software of the PCM has been modified.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240368-0001.pdf↗
• July 11, 2023•Document ID: 10240488

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-024/23a

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: Infotainment display is blank Rear mount camera is inoperative Foot-motion system is inoperative Rear parking sensor system is inoperative Battery is discharged INTERIOR2 15amp fuse is blown

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240488-0001.pdf↗
• July 11, 2023•Document ID: 10240370

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-003-23

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit an abnormal noise (creaking noise) when operating the electric steering tilt/telescopic function. This is caused by adhesion and slippage occur repeatedly between the steering column and the set screw due to over tightening of a set screw in the steering tilt/telescopic mechanism. To eliminate this concern, the tightening amount (torque) of the set screw has been changed.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240370-0001.pdf↗
• July 6, 2023•Document ID: 10240496

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SA-039-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (24)

  2024 Mazda CX-302024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 4 more
  Associated Documents

  • DownloadMC-10240496-0001.pdf↗
• July 5, 2023•Document ID: 10240484

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-009-23F

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

  Associated Products (16)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240484-0001.pdf↗
• July 5, 2023•Document ID: 10240369

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-002-23a

  Date Added:

  August 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a creaking or squeaking noise from the front of the vehicle when traveling over a bump while turning at low-speed. This is caused by a stick-slip phenomenon occuring between the rubber bushing and the stopper on the rear of the front lower arm (1). A mass production change is under study.

  Associated Products (1)

  2024 Mazda CX-90
  Associated Documents

  • DownloadMC-10240369-0001.pdf↗
• June 28, 2023•Document ID: 10238689

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-015-23d

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Connected Services, Frequently Asked Questions (FAQ)

  Associated Products (16)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10238689-0001.pdf↗
• June 15, 2023•Document ID: 10238702

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-038-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the MyMazda App Remote Engine Start function fails. MX-30 and PHEV vehicles do not have a Remote Engine Start function; instead, they are equipped with the following remote functions: Start / Stop Charge Climate On / Off

  Associated Products (2)

  2024 Mazda CX-902022 Mazda MX-30
  Associated Documents

  • DownloadMC-10238702-0001.pdf↗