Mazda CX-90 Service Bulletins (2024)
552 manufacturer communications on file.
- July 10, 2024•Document ID: 11005711Service CampaignVISIBILITY/WIPER; BACK OVER PREVENTION: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL; SERVICE BRAKES
- Mfr Comm. #:
- SSPD6 FC
- Date Added:
- August 6, 2024
- Manufacturer:
- MAZDA
SummarySSPD6 - SPECIAL SERVICE PROGRAM - VEHICLE CONTROL MODULE (VCM) PROGRAMMING - 2024 CX-90 SSPD6 - 2024 CX-90 - Vehicle Control Module (VCM) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera (VMC) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support (SBS) system may determine that there is a possibility of a collision, notifying with a visual (screen display) and audible (warning sound), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed (on equipped vehicles) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” (non-personalized). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control (MRCC) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control (MRCC) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
Associated Products (1)Associated Documents - July 8, 2024•Document ID: 11005543Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- 09-002-24c
- Date Added:
- August 2, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the warning sound in the passenger compartment (notifies i-ACTIVSENSE warnings, seat belt warning etc.) is too loud. Some of the volume settings in the notification and warning amplifier are not properly set. The control software of the notification and warning amplifier has been modified to eliminate this concern. CX-70 / CX-90 NOTE: This repair is also applicable for a "WARNING MESSAGE FOR AVAS MALFUNCTION WITH DTC B1A03:2B" concern.
Associated Products (5)Associated Documents - July 2, 2024•Document ID: 11005562Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-24b
- Date Added:
- August 3, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a vehicle no start (no "Ready-ON") due to the 12V battery discharged or the High Voltage (HV) battery discharged. This may be caused by: Ignition left ON when exiting the vehicle (exiting the vehicle during "Ready-On"). Door/liftgate opened multiple times without ignition "Ready-ON" or driving vehicle. Installation of aftermarket electronic devices. To minimize the battery drain concern, ensure that the vehicle shift selector is in Park when exiting and verify the ignition is turned OFF when exiting. NOTE: If multiple door/liftgate opening without "Ready-ON', drive vehicle to charge 12V battery.
Associated Products (3)Associated Documents - July 2, 2024•Document ID: 11005561Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-018-24a
- Date Added:
- August 3, 2024
- Manufacturer:
- MAZDA
SummaryThe 7G large platform utilizes a new 8-speed automatic transmission. Due to changes in the parking lock mechanism, which is now hydraulically operated, the neutral range in the transmission can only be achieved if the engine is running (or “Ready-On” for PHEV). With this design, there is no provision to manually engage neutral. This can cause challenges to dealers, customers, or towing providers when a vehicle cannot start and can't move, usually due to a discharged (dead) battery. In the event that a vehicle cannot be started or achieve “ready-on”, wheel dollies must be used to allow the vehicle to be rolled and moved. NOTE: The following procedure is for moving vehicle around the service shop and not for towing purposes. Please reference the owner's manual for towing instructions.
Associated Products (3)Associated Documents - July 2, 2024•Document ID: 11005538Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-24e
- Date Added:
- August 2, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (22)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 2 moreAssociated Documents - June 29, 2024•Document ID: 11003395OtherUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-009-24b
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummaryMazda Connected Services - Frequently Asked Questions (FAQ)
Associated Products (25)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-5+ 5 moreAssociated Documents - June 28, 2024•Document ID: 11003221Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-004-24
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about shift shock during 1-2 shift when the vehicle is cold (ATF temperature is 86 °F (30 °C) or lower). This concern most likely occurs on the vehicle with certain versions of TCM file name as follows: This may be caused by improper hydraulic pressure control of the automatic transmission. To eliminate this concern, the control software of the TCM has been modified.
Associated Products (1)Associated Documents - June 28, 2024•Document ID: 11003217Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM; ENGINE
- Mfr Comm. #:
- 01-004-24a
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about a noise from the engine compartment at idle. This may be caused by the fuel injection learning cycle at idle from the high pressure fuel pump. To eliminate this concern, the control software of the PCM has been modified.
Associated Products (1)Associated Documents - June 22, 2024•Document ID: 11003355Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- 09-002-24b
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the warning sound in the passenger compartment (notifies i-ACTIVSENSE warnings, seat belt warning etc.) is too loud. Some of the volume settings in the notification and warning amplifier are not properly set. The control software of the notification and warning amplifier has been modified to eliminate this concern. CX-70 / CX-90 NOTE: This repair is also applicable for a "WARNING MESSAGE FOR AVAS MALFUNCTION WITH DTC B1A03:2B" concern.
Associated Products (4)Associated Documents - June 22, 2024•Document ID: 11003354Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-001-24d
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Associated Products (21)2025 Mazda CX-702024 Mazda CX-302024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 1 moreAssociated Documents - June 22, 2024•Document ID: 11003222Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-001-24b
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following symptoms: A bark, hoot, crunch, chirp, honk noise and/or vibration during 1-2 shift while accelerating from a complete stop at operating temperature. A vibration when engine restarting by i-stop function. NOTE: See attached video file "Sample Noise" at end of document. This shift noise and/or vibration may be caused by improper hydraulic pressure control of the automatic transmission. To eliminate these concerns, the control software of the TCM has been modified.
Associated Products (1)Associated Documents - June 19, 2024•Document ID: 11003356Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 09-024-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience the following concerns: The liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. The auto close operation of the power liftgate is not performed (The liftgate can be closed manually). To eliminate this concern, the control software of the DSC HU/CM (or the electronically controlled brake unit) has been modified. Customers
Associated Products (5)Associated Documents - June 19, 2024•Document ID: 11003228Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 15-003-24
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience that, after overtaking a truck and moving in front of the truck with turn signal on, the steering assist pushes the vehicle back to the overtaking lane even without BSM warning light turning on in the outer mirror. This may be caused by an improper detection by the side radar sensors occurring in a specific driving environment. To eliminate this concern, the control software of the side radar sensors has been modified.
Associated Products (1)Associated Documents - June 18, 2024•Document ID: 11003362OtherSTRUCTURE:BODY; UNKNOWN OR OTHER
- Mfr Comm. #:
- SA-039-24
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummaryThe image and text are incorrect in the original installation instruction for Section 9, step 16 where it shows a square head nut, washer, and flange nut. The washer is not used in this portion of the installation and the image and bolt assembly description is incorrect The correct image shown below in image on the right.
Associated Products (3)Associated Documents - June 13, 2024•Document ID: 11003225Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-028-24a
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a warning message for the approaching vehicle audible system (AVAS) right after the ignition is turned on (POWER ON) while a loud noise, such as a horn, occurs close to the vehicle. Upon inspection, DTC B1A03:2B [ISB_AMP] (AVAS device circuit malfunction) is stored in memory. This may be caused by an internal initial diagnosis in the notification and warning amplifier detecting a false malfunction under this particular situation. To eliminate this concern, the control software of the notification and warning amplifier has been modified.
Associated Products (2)Associated Documents - June 12, 2024•Document ID: 11003219Service Bulletin/Repair InstructionsPOWER TRAIN; UNKNOWN OR OTHER; ENGINE
- Mfr Comm. #:
- 01-006-24
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may experience a driving feel concern due to a late response to start the engine (and cancel EV mode) while climbing uphill in EV mode under a low battery SOC (30% or lower) condition. This may be caused by improper control software of the PCM. To eliminate this concern, the control software of the PCM has been modified.
Associated Products (1)Associated Documents - June 11, 2024•Document ID: 11003227Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 09-032-24
- Date Added:
- July 4, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain that the rear outer handle is difficult to operate or that it gets stuck when released after being pulled once. This is caused when the rear outer handle and the rear handle bracket swell up from absorbing water and the space between them is reduced, resulting in friction and resistance when returning to the rest position after the handle has been pulled. To eliminate this concern, the rear outer handle and the rear outer handle bracket has been modified to secure space between them even if the parts absorb water.
Associated Products (1)Associated Documents - June 7, 2024•Document ID: 11003398OtherUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-011-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (174)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 154 moreAssociated Documents - June 7, 2024•Document ID: 11003397OtherWHEELS
- Mfr Comm. #:
- SA-022-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (77)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 57 moreAssociated Documents - June 7, 2024•Document ID: 11003396OtherSERVICE BRAKES
- Mfr Comm. #:
- SA-016-24a
- Date Added:
- July 5, 2024
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (71)2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-5+ 51 moreAssociated Documents