Mazda CX-7 Complaints (2009)

65 consumer complaints on file.

#10978562April 14, 2017
STEERING, SUSPENSION
WE RECEIVED THE RECALL NOTICE IN AUGUST 2016 AND NO REMEDY HAS BEEN MADE. THIS IS RIDICULOUS. BALL JOINTS AND LOWER CONTROL ARMS ARE REPLACED EVERYDAY - WHAT'S THE DAM HOLD UP? I CALLED THE HOTLINE TWICE TODAY AND WAS DISCONNECTED AFTER BEING ON HOLD. I GUESS I HAVE TO GET MY ATTORNEY INVOLVED WITH MAZDA AND NGTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972067April 12, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967366March 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954225February 13, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953911February 10, 2017
ENGINE
TURBO LEAK CAUSING LACK OF POWER. THIS PROBLEM SAID TO COST 2300 DOLLARS AND STILL MAKING PAYMENTS. THE MECHANIC SAID IT CAN CAUSE A FIRE. IT IS ALL OVER INTERNET THAT THIS IS A PROBLEM FOR MOST OWNERS. WHY. I RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950340February 8, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948681January 31, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948404January 30, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE SUSPENSION FAILED AND CAUSED THE FRONT PASSENGER WHEEL TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948572January 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG SENSOR MADE A BEEPING NOISE WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937795December 28, 2016
SUSPENSION
WE WERE NOTIFIED ON THE LOWER CONTROL ARM RECALL IN SEPTEMBER. IT'S RIDICULOUS THAT THE REPLACEMENT PARTS HAVE NOT BEEN MADE AVAILABLE. WHY IS MAZDA DRAGGING THEIR FEET ON A SAFETY ISSUE LIKE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934995December 13, 2016
AIR BAGS, SUSPENSION
TAKATA RECALL RECEIVED AIRBAG RECALL IN JULY, WARNING ME NOT TO USE THE PASSENGER SEAT, AS OF DECEMBER 13, 2016 MY VEHICLE HAS NOT BEEN REPAIRED. IN OCTOBER, I RECEIVED A SECOND SAFETY RECALL FOR A POTENTIALLY DANGEROUS FRONT SUSPENSION DEFECT, AGAIN, NO PARTS AVAILABLE TO REPAIR MY CAR. I FEEL THAT MY VEHICLE SHOULD BE MADE SAFE NOW OR I SHOULD BE GIVEN ALTERNATE TRANSPORTATION UNTIL IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934203December 9, 2016
AIR BAGS
TAKADA RECALL MY CAR IS OLDER (2009), I LIVE IN TEXAS, AND MY AIRBAG LIGHT IS ON SO I'M WORRIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925724November 14, 2016
ENGINE
I TOOK MY 2009 MAZDA CX-7 (108,000 MILES) IN TO THE DEALERSHIP FOR AN OIL CHANGE AND TO SEE WHY THE CHECK ENGINE LIGHT HAD COME ON. I WAS INFORMED THE TURBO NEEDED TO BE REPLACED AND WAS ADVISED THAT THE CAR WAS UNSAFE TO DRIVE AND THAT I NEEDED TO GET A NEW CAR IMMEDIATELY. THE DEALERSHIP WAS HESITANT TO LET ME LEAVE IN THE CAR AS IT COULD STOP WORKING AT ANY TIME AND BECAUSE I DO A SIGNIFICANT AMOUNT OF HIGHWAY DRIVING THIS IS PARTICULARLY ALARMING. NO REMEDY WAS OFFERED AND I WAS TOLD IT WASN'T WORTH REPAIRING. THIS IS A KNOWN ISSUE WITH THE CX-7 AND A DANGER TO THE DRIVER AND OTHER DRIVERS AROUND WHEN THE CARS STOP WORKING DUE TO THE ISSUES WITH THE TURBO. A RECALL NEEDS TO BE ISSUED IF SO MANY PEOPLE ARE HAVING THIS ISSUE WITH SERIOUS SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917764October 21, 2016
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906384September 14, 2016
AIR BAGS
TAKATA RECALL: RECALL FOR MY VEHICLE WAS ANNOUNCED BY MAZDA IN MAY 2016 AND AS OF SEPTEMBER 14, 2016 MAZDA STILL HAS NOT PROVIDED A RESOLUTION, OTHER THAN NOT ALLOW PASSENGERS TO RIDE IN THE FRONT SEAT, I GUESS SO ONLY THE DRIVER WOULD BE KILLED DURING AN ACCIDENT. I PURCHASED THIS VEHICLE NEW IN 2009 AND IT HAS BEEN LOCATED IN FLORIDA THE ENTIRE TIME WHICH IS THE HIGH RISK AREA. IT WOULD SEEM THAT MAZDA SHOULD HAVE A SOLUTION AVAILABLE BY NOW TO REPLACE THESE AIRBAGS OR PROVIDE AN ALTERNATIVE FOR REPLACING THE VEHICLE BEFORE MORE PEOPLE ARE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903715September 6, 2016
AIR BAGS, STEERING, SUSPENSION
MAZDA RECALL #: 9516E / NHTSA RECALL #: 16V-356 MAY 25, 2016 SAFETY RISK: AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH. MAZDA RECALL #: 9716H AUG 10, 2016 SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. BOTH ARE RECALLS THAT STATE THEY MAY RESULT IN CAUSING THE VEHICLE TO CRASH OR CAUSE SERIOUS HARM TO THE OCCUPANTS IN THE EVENT OF A CRASH. BOTH ARE LISTED AS INCOMPLETE; REMEDY NOT YET AVAILABLE. THE MANUFACTURE SHOULD HAVE TO CORRECT THESE ISSUES ASAP. THE SECOND STATES ON THE FORM MAILED TO OUR HOME "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." HOW IS THAT ACCEPTABLE WHEN THEY ARE AWARE OF THE ISSUE? THANKS IN ADVANCE FOR LOOKING INTO THESE ISSUES. MY DESIRED RESOLUTION IS TO TAKE THE VEHICLE ASAP TO GET THEM CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893374August 5, 2016
AIR BAGS
RECEIVED NOTICE BUT PARTS NOT AVAILABLE. CONTACTED DEALER SAID THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. CONTACTED MAZDA 90 DAYS. VERY UNACCEPTABLE TO NOT BE ABLE TO USE THE VEHICLE FOR 90+ DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811706December 22, 2015
EXTERIOR LIGHTING
BOTH REAR TAIL LIGHTS LOOKED CLOUDY AND THE RED COLOR OF THE REAR LIGHTS APPEARED WHITE. I REMOVED THE LIGHT BULBS, THINKING THAT MAYBE THEY HAD BURNED OUT. I NOTICED THE LIGHT BULBS HAD MELTED THROUGH THE INTERNAL RED PLASTIC LENS OF THE TAIL LIGHT ASSEMBLY AND LEFT A HOLE ABOUT THE SIZE OF A QUARTER THAT ALLOWS THE WHITE LIGHT FROM THE BULB TO SHINE THROUGH. THE MELTED PLASTIC WAS ALL OVER THE BULBS AND THERE WAS A BURNT PLASTIC ODOR. THE 7743 BULBS WERE BOTH ORIGINAL TO THE CAR FROM MAZDA WHEN I PURCHASED THE CAR NEW IN JULY 2009. I NOTIFIED MAZDA CORPORATE AND THEY HAD ME TAKE IT TO MY DEALER. THEY INSPECTED THE LIGHTS AND SAID MAZDA WAS WILLING TO OFFER A $500 GOODWILL TO REPLACE THE TAIL LIGHT ASSEMBLY. THAT WILL NOT COVER THE COST OF $1226.77 WITHOUT LABOR TO HAVE THE DEALER REPLACE THE TAIL LIGHTS. THEY GAVE ME A CASE REF# 1-174187018. THERE SHOULD BE A RECALL FOR THIS ISSUE AND THE CONSUMER SHOULD NOT HAVE TO PAY TO GET THE LIGHTS REPLACED. THIS IS A PROBLEM WHEN THE LIGHT BULBS BURN THROUGH THE PLASTIC TAIL LIGHT ASSEMBLY. THIS IS A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715913May 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691743March 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN THE INTERSTATE, VEHICLE LOST MUCH OF IT'S ACCELERATION, AND BEGAN MAKING A LOUD WHINING NOISE. PULLED OFF THE HIGHWAY AND INVESTIGATED THE NOISE. IT WAS A LOUD WHINING THAT ONLY OCCURRED IN NEUTRAL AND PARK OVER 2500 RPM AND WITH ANY ACCELERATION WHILE IN GEAR. ALSO NOTED YELLOW FOAMY OIL ON THE DIPSTICK WHICH WAS 4.5 QUARTS LOW BEING VERY CLOSE TO TIME TO GET A CHANGE. TOWED TO THE SHOP TO DISCOVER THAT THE VEHICLE IS BURNING OIL AND THE TURBO HAD GONE BAD. MECHANIC SUSPECTS THAT THE TURBO GOING BAD IS WHAT WAS MOST LIKELY BURNING OIL AND RETAINING WATER IN THE CRANKCASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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