Mazda CX-5 Service Bulletins (2014)

789 manufacturer communications on file.

• April 3, 2023•Document ID: 10235414

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-001-23a

  Date Added:

  May 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  Associated Products (38)

  2022 Mazda CX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda3+ 18 more
  Associated Documents

  • DownloadMC-10235414-0001.pdf↗
• March 21, 2023•Document ID: 10233669

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SA-016-23

  Date Added:

  April 4, 2023

  Manufacturer:

  MAZDA

  Summary

  There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

  Associated Products (64)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 more
  Associated Documents

  • DownloadMC-10233669-0001.pdf↗
• March 1, 2023•Document ID: 10233704

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY

  Mfr Comm. #:

  SA-012-23

  Date Added:

  April 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  Associated Products (64)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 more
  Associated Documents

  • DownloadMC-10233704-0001.pdf↗
• February 28, 2023•Document ID: 10232299

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-016-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Speedometer replacement procedure

  Associated Products (179)

  2023 Mazda CX-52023 Mazda CX-92023 Mazda MX-52022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda6+ 159 more
  Associated Documents

  • DownloadMC-10232299-0001.pdf↗
• February 16, 2023•Document ID: 10232277

  Service Bulletin/Repair Instructions
  STEERING: STEERING WHEEL/HANDLE BAR; UNKNOWN OR OTHER; STEERING

  Mfr Comm. #:

  06-001-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  Associated Products (19)

  2021 Mazda CX-32020 Mazda CX-32019 Mazda CX-32018 Mazda CX-32017 Mazda CX-32017 Mazda CX-92017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-52014 Mazda Mazda32014 Mazda Mazda62013 Mazda CX-5
  Associated Documents

  • DownloadMC-10232277-0001.pdf↗
• February 13, 2023•Document ID: 10232276

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  04-001-23a

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate’s surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

  Associated Products (11)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-52016 Mazda CX-52015 Mazda CX-52014 Mazda CX-52013 Mazda CX-5
  Associated Documents

  • DownloadMC-10232276-0001.pdf↗
• February 9, 2023•Document ID: 10232304

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; VISIBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-010-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  Associated Products (36)

  2023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda3+ 16 more
  Associated Documents

  • DownloadMC-10232304-0001.pdf↗
• January 23, 2023•Document ID: 10230865

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  RF-23-01

  Date Added:

  February 2, 2023

  Manufacturer:

  MAZDA

  Summary

  When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

  Associated Products (64)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 44 more
  Associated Documents

  • DownloadMC-10230865-0001.pdf↗
• January 11, 2023•Document ID: 10230875

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-003/23

  Date Added:

  February 2, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (55)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-9+ 35 more
  Associated Documents

  • DownloadMC-10230875-0001.pdf↗
• December 20, 2022•Document ID: 10228657

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-078-22

  Date Added:

  January 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (54)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda3+ 34 more
  Associated Documents

  • DownloadMC-10228657-0001.pdf↗
• December 7, 2022•Document ID: 10228651

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-016-22a

  Date Added:

  January 5, 2023

  Manufacturer:

  MAZDA

  Summary

  There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  Associated Products (64)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 more
  Associated Documents

  • DownloadMC-10228651-0001.pdf↗
• December 1, 2022•Document ID: 10228648

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  MT-004-22

  Date Added:

  January 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

  Associated Products (58)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-30+ 38 more
  Associated Documents

  • DownloadMC-10228648-0001.pdf↗
• November 29, 2022•Document ID: 10226825

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  04-004-22

  Date Added:

  December 2, 2022

  Manufacturer:

  MAZDA

  Summary

  Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate's surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

  Associated Products (11)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-52016 Mazda CX-52015 Mazda CX-52014 Mazda CX-52013 Mazda CX-5
  Associated Documents

  • DownloadMC-10226825-0001.pdf↗
• November 18, 2022•Document ID: 10226814

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  02-004-22a

  Date Added:

  December 2, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

  Associated Products (160)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 140 more
  Associated Documents

  • DownloadMC-10226814-0001.pdf↗
• November 14, 2022•Document ID: 10226924

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-075-22

  Date Added:

  December 2, 2022

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location)

  Associated Products (119)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 99 more
  Associated Documents

  • DownloadMC-10226924-0001.pdf↗
• November 14, 2022•Document ID: 10226923

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-074-22

  Date Added:

  December 2, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.

  Associated Products (42)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-3+ 22 more
  Associated Documents

  • DownloadMC-10226923-0001.pdf↗
• October 17, 2022•Document ID: 10225767

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-068-22

  Date Added:

  November 4, 2022

  Manufacturer:

  MAZDA

  Summary

  The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

  Associated Products (56)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-9+ 36 more
  Associated Documents

  • DownloadMC-10225767-0001.pdf↗
• October 17, 2022•Document ID: 10225724

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SA-008-22a

  Date Added:

  November 4, 2022

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (132)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5+ 112 more
  Associated Documents

  • DownloadMC-10225724-0001.pdf↗
• September 26, 2022•Document ID: 10222564

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  01-010-22

  Date Added:

  October 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.

  Associated Products (51)

  2022 Mazda CX-302021 Mazda CX-32021 Mazda CX-302020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda6+ 31 more
  Associated Documents

  • DownloadMC-10222564-0001.pdf↗
• August 1, 2022•Document ID: 10218719

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  SA-050-22

  Date Added:

  September 6, 2022

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below

  Associated Products (35)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32018 Mazda CX-32018 Mazda CX-5+ 15 more
  Associated Documents

  • DownloadMC-10218719-0001.pdf↗