Mazda CX-5 Service Bulletins (2014)
789 manufacturer communications on file.
- March 12, 2014•Document ID: 10098052Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-019-14-2904
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.TO ELIMINATE THIS CONCERN, THE SEAT LIFTER CARRIER PLATE THICKNESS HAS BEEN INCREASED.
Associated Products (2)Associated Documents - March 12, 2014•Document ID: 10061494Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-005-14
- Date Added:
- April 12, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (8)Associated Documents - March 12, 2014•Document ID: 10060496Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-019-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - March 5, 2014•Document ID: 10098056Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 05-004-14-2867
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER TR1111680 AND HIGHER OR TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.
Associated Products (6)Associated Documents - March 5, 2014•Document ID: 10098055Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-017-14-2900
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS CONCERN, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED IN ORDER TO INCREASE THE HOLDING FORCE.
Associated Products (2)Associated Documents - March 5, 2014•Document ID: 10060492Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- 09-017-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - March 5, 2014•Document ID: 10059505Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 05-004-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - February 25, 2014•Document ID: 10098013Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- 09-016-14-2885
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Associated Products (3)Associated Documents - February 21, 2014•Document ID: 10098018Service Bulletin/Repair InstructionsSTEERING:COLUMN
- Mfr Comm. #:
- 09-013-14-2888
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A BUZZING NOISE FROM THE STEERING COLUMN WHEN DRIVING ON ROUGH ROADS OR PASSING OVER SPEED BUMPS. THIS BUZZING NOISE MAY BE CAUSED BY THE LOWER STEERING COLUMN COVER (A) CONTACTING THE STEERING WHEEL ADJUSTMENT LOCK LEVER (B). TO CORRECT THE PROBLEM, FELT IS ATTACHED TO THE STEERING COLUMN COVER.
Associated Products (4)Associated Documents - February 21, 2014•Document ID: 10060486Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 09-013-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - February 14, 2014•Document ID: 10098019Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 05-002-14-2894
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT THE ATX FAIL-SAFE FUNCTION WORKING WITH THE FOLLOWING SYMPTOMS: THE VEHICLE SPEED DOES NOT INCREASE WITH ENGINE SPEED THE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTED. THE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE. FAIL-SAFE FUNCTION OPERATION: IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS). EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.
Associated Products (6)Associated Documents - February 14, 2014•Document ID: 10059497Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 05-002-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - February 11, 2014•Document ID: 10061479Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES
- Mfr Comm. #:
- RF-14-04
- Date Added:
- April 12, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - February 7, 2014•Document ID: 10098027Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 09-003-14-2869A
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH® SYMPTOMS: WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH® SYSTEM. THE BLUETOOTH, USB OR PANDORA TAB ON THE AUDIO DISPLAY WOULD NOT ILLUMINATE (GRAY OUT). THE BLUETOOTH, USB OR PANDORA TAB ON THE AUDIO DISPLAY WOULD ILLUMINATE, BUT THE BLUETOOTH® SYSTEM WOULD NOT OPERATE. WHEN THE CUSTOMER PRESSES THE TALK BUTTON ON THE STEERING WHEEL, THE AUDIO DISPLAY MOMENTARILY SHOWS A MESSAGE STARTING UP BLUETOOTH PLEASE WAIT THEN THE BLUETOOTH® UNIT DOES NOT WORK. NOTE: PHONE PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL ONLY ANSWER PHONE CALLS. PHONE NOT PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL INITIATE BLUETOOTH® PAIRING FUNCTION.
Associated Products (4)Associated Documents - February 7, 2014•Document ID: 10098026Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 09-005-14-2875A
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP. MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.
Associated Products (2)Associated Documents - February 7, 2014•Document ID: 10098024Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-011-14-2890
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummaryTHE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.
Associated Products (8)Associated Documents - February 7, 2014•Document ID: 10060481Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-011-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (8)Associated Documents - February 7, 2014•Document ID: 10060460Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-005-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - February 7, 2014•Document ID: 10060455Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-003-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - February 4, 2014•Document ID: 10098028Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 04-003-14-2886
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Associated Products (2)Associated Documents