Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

June 6, 2019•Document ID: 10162014
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
Mfr Comm. #:
09-022-19-3599
Date Added:
July 1, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaÃ¢ÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software.Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10162014-0001.pdf↗
May 29, 2019•Document ID: 10160582
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-022-19
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10160582-0001.pdf↗
May 23, 2019•Document ID: 10160556
Service Bulletin/Repair Instructions
STEERING: STEERING WHEEL/HANDLE BAR; STEERING
Mfr Comm. #:
06-003-19-3588
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because the temperature around the thermostat is greatly increased due to the incorrect positioning of the steering wheel heating element. This results in the electrical supply to the heater being prematurely shut off. To eliminate this concern, the position of the steering wheel heating element has been changed and aluminum tape has been applied to it.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10160556-0001.pdf↗
May 20, 2019•Document ID: 10160578
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE
Mfr Comm. #:
SA-015-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda3 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10160578-0001.pdf↗
May 20, 2019•Document ID: 10160555
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
05-004-19-3466
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Associated Products (28)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5+ 8 more
Associated Documents
- Download MC-10160555-0001.pdf↗
May 13, 2019•Document ID: 10160577
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SA-011-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442 TCM) may be set
Associated Products (2)
2019 Mazda CX-5 2018 Mazda CX-5
Associated Documents
- Download MC-10160577-0001.pdf↗
May 2, 2019•Document ID: 10160551
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
01-010-19-3582a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.
Associated Products (8)
2018 Mazda CX-5 2018 Mazda Mazda3 2017 Mazda CX-5 2017 Mazda Mazda3 2016 Mazda CX-5 2015 Mazda CX-5 2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10160551-0001.pdf↗
May 1, 2019•Document ID: 10160575
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; BACK OVER PREVENTION
Mfr Comm. #:
SA-006-19a
Date Added:
May 30, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3+ 4 more
Associated Documents
- Download MC-10160575-0001.pdf↗
April 30, 2019•Document ID: 10159280
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-020-19-3524
Date Added:
May 3, 2019
Manufacturer:
MAZDA
Summary
Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non-woven fabric has been attached to the backside of the seat trim to increase tension.
Associated Products (2)
2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10159280-0001.pdf↗
April 25, 2019•Document ID: 10159277
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS
Mfr Comm. #:
04-003-19-3589
Date Added:
May 3, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.
Associated Products (6)
2018 Mazda CX-5 2017 Mazda CX-5 2016 Mazda CX-5 2015 Mazda CX-5 2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10159277-0001.pdf↗
April 15, 2019•Document ID: 10159195
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
01-011-19-3586
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by Mitsubishi. Due to improper control logic of the PCM, a false error may be detected. To eliminate this concern, the PCM software has been modified.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10159195-0001.pdf↗
April 8, 2019•Document ID: 10159204
Service Bulletin/Repair Instructions
SUSPENSION:FRONT:WHEEL BEARING; WHEELS
Mfr Comm. #:
SA-016-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (35)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5+ 15 more
Associated Documents
- Download MC-10159204-0001.pdf↗
April 8, 2019•Document ID: 10159203
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-015-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda3 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10159203-0001.pdf↗
April 5, 2019•Document ID: 10159198
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-001-19b
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
APPLE CARPLAYÃ¢ÂÂ¢ / ANDROID AUTOÃ¢ÂÂ¢ FREQUENTLY ASKED QUESTIONS (FAQ)
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10159198-0001.pdf↗
April 4, 2019•Document ID: 10159199
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-002-19a
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working on.
Associated Products (10)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5
Associated Documents
- Download MC-10159199-0001.pdf↗
April 4, 2019•Document ID: 10159196
Service Bulletin/Repair Instructions
WHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS
Mfr Comm. #:
RF-18-02R2
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on.
Associated Products (10)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5
Associated Documents
- Download MC-10159196-0001.pdf↗
April 1, 2019•Document ID: 10159201
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-013-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
Associated Products (107)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 87 more
Associated Documents
- Download MC-10159201-0001.pdf↗
April 1, 2019•Document ID: 10159200
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SA-012-19
Date Added:
April 25, 2019
Manufacturer:
MAZDA
Summary
On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the RPM is held above 2500-3000 RPM.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10159200-0001.pdf↗
March 27, 2019•Document ID: 10155442
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-001-19a
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
APPLE CARPLAYÃ¢ÂÂ¢ / ANDROID AUTOÃ¢ÂÂ¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
Associated Products (25)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 5 more
Associated Documents
- Download MC-10155442-0001.pdf↗
March 27, 2019•Document ID: 10155441
Service Bulletin/Repair Instructions
STRUCTURE; STRUCTURE:BODY:DOOR
Mfr Comm. #:
09-015-19-3578
Date Added:
March 29, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Associated Products (12)
2019 Mazda CX-5 2018 Mazda CX-5 2018 Mazda Mazda3 2017 Mazda CX-5 2017 Mazda Mazda3 2016 Mazda CX-5 2016 Mazda Mazda3 2015 Mazda CX-5 2015 Mazda Mazda3 2014 Mazda CX-5 2014 Mazda Mazda3 2013 Mazda CX-5
Associated Documents
- Download MC-10155441-0001.pdf↗

← Back to Mazda CX-5