Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

August 30, 2019•Document ID: 10164279
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR; STRUCTURE
Mfr Comm. #:
09-034-19-3617
Date Added:
August 31, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear door garnish has been improved.
Associated Products (3)
2019 Mazda CX-5 2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10164279-0001.pdf↗
August 16, 2019•Document ID: 10164046
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
09-033-19-3590
Date Added:
August 21, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB interference with the harness of the rear parking sensor (when the USB power outlet is broken).To correct this issue, the configuration of the USB power outlet has been changed to improve durability.
Associated Products (9)
2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda6 2017 Mazda CX-9 2017 Mazda Mazda6 2016 Mazda CX-9
Associated Documents
- Download MC-10164046-0001.pdf↗
August 16, 2019•Document ID: 10164045
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
09-032-19-3579
Date Added:
August 21, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and the transmission is in "R" position. The concern is caused by electrical noise from the blower fan controller circuit affecting the rear parking sensor circuit. To eliminate this concern, the harness to the rear parking sensor has been twisted to improve its tolerance to electrical noise.
Associated Products (3)
2019 Mazda CX-5 2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10164045-0001.pdf↗
August 12, 2019•Document ID: 10163826
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-020-19-3524a
Date Added:
August 15, 2019
Manufacturer:
MAZDA
Summary
Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non-woven fabric has been attached to the backside of the seat trim to increase tension.
Associated Products (3)
2019 Mazda CX-5 2018 Mazda CX-5 2017 Mazda CX-5
Associated Documents
- Download MC-10163826-0001.pdf↗
August 12, 2019•Document ID: 10163824
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
01-015-19-3626
Date Added:
August 15, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. Due to an improper control logic of the PCM, the engine torque calculation error detection is too sensitive. To eliminate this concern, the PCM software has been modified.
Associated Products (6)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10163824-0001.pdf↗
August 7, 2019•Document ID: 10163827
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
09-031-19-3625
Date Added:
August 15, 2019
Manufacturer:
MAZDA
Summary
After the installation of a new instrument cluster, the message "Fctry" or ÃÂ¢ÃÂÃÂFactoryÃÂ¢ÃÂÃÂ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required. NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.
Associated Products (21)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda2 2019 Mazda Mazda6 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda2 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda2 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-9 2016 Mazda Mazda2 2016 Mazda Mazda6 2015 Mazda Mazda6+ 1 more
Associated Documents
- Download MC-10163827-0001.pdf↗
August 7, 2019•Document ID: 10163825
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING; VISIBILITY; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
09-010-19-3624
Date Added:
August 15, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.
Associated Products (26)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda Mazda2 2019 Mazda Mazda6 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda Mazda2 2018 Mazda Mazda3 2018 Mazda Mazda6 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda Mazda2 2017 Mazda Mazda3 2017 Mazda Mazda6 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda Mazda2 2016 Mazda Mazda3 2016 Mazda Mazda6 2015 Mazda CX-5+ 6 more
Associated Documents
- Download MC-10163825-0001.pdf↗
August 6, 2019•Document ID: 10164049
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SA-012-19
Date Added:
August 21, 2019
Manufacturer:
MAZDA
Summary
On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the RPM is held above 2500-3000 RPM. Click here for an example of the noise. Contact Hotline for instructions.
Associated Products (4)
2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10164049-0001.pdf↗
August 1, 2019•Document ID: 10163823
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
01-014-19-3618
Date Added:
August 15, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience a check engine light illuminating with DTC P0012:00 stored in PCM memory. DTC P0012:00 - Electric variable valve timing control system: Over-retarded. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper control logic of the PCM, a false error may be detected. To eliminate this concern, the PCM software has been modified.
Associated Products (2)
2018 Mazda CX-5 2018 Mazda Mazda6
Associated Documents
- Download MC-10163823-0001.pdf↗
July 31, 2019•Document ID: 10163334
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-029-19a
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
Associated Products (91)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 71 more
Associated Documents
- Download MC-10163334-0001.pdf↗
July 30, 2019•Document ID: 10163327
Service Bulletin/Repair Instructions
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE
Mfr Comm. #:
SA-003-19
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details. If the vehicle has this DTC, DO NOT replace the FSC. Read below.
Associated Products (26)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 6 more
Associated Documents
- Download MC-10163327-0001.pdf↗
July 26, 2019•Document ID: 10163356
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
SA-031-19
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9 2016 Mazda Mazda3+ 4 more
Associated Documents
- Download MC-10163356-0001.pdf↗
July 24, 2019•Document ID: 10163361
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, GASOLINE
Mfr Comm. #:
01-011-19-3586a
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper control logic of the PCM, a false error may be detected. To eliminate this concern, the PCM software has been modified.
Associated Products (4)
2020 Mazda Mazda6 2019 Mazda CX-5 2019 Mazda Mazda6 2018 Mazda CX-5
Associated Documents
- Download MC-10163361-0001.pdf↗
July 24, 2019•Document ID: 10163331
Service Bulletin/Repair Instructions
FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING
Mfr Comm. #:
SA-026-19a
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following necessary basic information for service. Please familiarize yourself with the material so that you understand and can explain the unique features and operation of this engine. I. TECHNICAL FEATURES: Common Rail Injection System, Diesel Particulate Filter (DPF), Selective Catalytic Reduction (SCR) System, NSC (NOx Storage Catalyst) Control. II. CUSTOMER ADVICE: Before Driving, Starting the Engine, Turning the Engine Off, When Driving, Maintenance. III. REPAIR: Fuel Injector Installation. IV. PRE-DELIVERY INSPECTION (PDI): Diesel Particulate Filter (DPF) Regeneration.
Associated Products (2)
2019 Mazda CX-5 2018 Mazda CX-5
Associated Documents
- Download MC-10163331-0001.pdf↗
July 16, 2019•Document ID: 10163367
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
07-002-19-3616
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Associated Products (107)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 87 more
Associated Documents
- Download MC-10163367-0001.pdf↗
July 16, 2019•Document ID: 10163363
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
01-013-19-3605
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Some customers may experience both the check engine light and Selective Catalytic Reduction (SCR) warning light illuminating at the same time. This concern may be caused by lower and/or higher pressures that are detected, which are caused by micro air bubbles that remain inside the urea tank. The micro air bubbles are created at the production line when the liquid (urea) is poured quickly into the urea tank. To eliminate this concern, the pump filter will be modified to reduce any remaining micro air bubbles.
Associated Products (2)
2019 Mazda CX-5 2018 Mazda CX-5
Associated Documents
- Download MC-10163363-0001.pdf↗
July 9, 2019•Document ID: 10163333
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SA-029-19
Date Added:
August 1, 2019
Manufacturer:
MAZDA
Summary
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.
Associated Products (90)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5 2016 Mazda CX-9+ 70 more
Associated Documents
- Download MC-10163333-0001.pdf↗
June 27, 2019•Document ID: 10162012
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; WHEELS
Mfr Comm. #:
04-003-19-3589a
Date Added:
July 1, 2019
Manufacturer:
MAZDA
Summary
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.
Associated Products (6)
2018 Mazda CX-5 2017 Mazda CX-5 2016 Mazda CX-5 2015 Mazda CX-5 2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10162012-0001.pdf↗
June 25, 2019•Document ID: 10162027
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SA-027-19
Date Added:
July 2, 2019
Manufacturer:
MAZDA
Summary
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
Associated Products (24)
2019 Mazda CX-3 2019 Mazda CX-5 2019 Mazda CX-9 2019 Mazda Mazda3 2019 Mazda Mazda6 2019 Mazda MX-5 2018 Mazda CX-3 2018 Mazda CX-5 2018 Mazda CX-9 2018 Mazda Mazda3 2018 Mazda Mazda6 2018 Mazda MX-5 2017 Mazda CX-3 2017 Mazda CX-5 2017 Mazda CX-9 2017 Mazda Mazda3 2017 Mazda Mazda6 2017 Mazda MX-5 2016 Mazda CX-3 2016 Mazda CX-5+ 4 more
Associated Documents
- Download MC-10162027-0001.pdf↗
June 13, 2019•Document ID: 10162026
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SA-026-19
Date Added:
July 2, 2019
Manufacturer:
MAZDA
Summary
Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following necessary basic information for service. Please familiarize yourself with the material so that you understand and can explain the unique features and operation of this engine. I. TECHNICAL FEATURES: Common Rail Injection System, Diesel Particulate Filter (DPF), Selective Catalytic Reduction (SCR) System, NSC (NOx Storage Catalyst) Control, II. CUSTOMER ADVICE: Before Driving, Starting the Engine, Turning the Engine Off, When Driving, Maintenance III. REPAIR: Fuel Injector Installation IV. PRE-DELIVERY INSPECTION (PDI): Diesel Particulate Filter (DPF) Regeneration
Associated Products (2)
2019 Mazda CX-5 2018 Mazda CX-5
Associated Documents
- Download MC-10162026-0001.pdf↗

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