Mazda CX-5 Service Bulletins (2019)
561 manufacturer communications on file.
- September 15, 2020•Document ID: 10180667Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 09-030-20-3740
- Date Added:
- October 3, 2020
- Manufacturer:
- MAZDA
SummaryAll Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.
Associated Products (29)2020 Mazda CX-32020 Mazda CX-52020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda6+ 9 moreAssociated Documents - September 10, 2020•Document ID: 10180714Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-061-20a
- Date Added:
- October 5, 2020
- Manufacturer:
- MAZDA
SummaryIf you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking a hole in the filter wrapper during removal, and then travel through the engine and plug the cylinder deactivation oil control valve.
Associated Products (9)Associated Documents - September 8, 2020•Document ID: 10180599Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-003-20-3718b
- Date Added:
- October 2, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic of the EPS control module. To eliminate this concern, the EPS control logic has been modified.
Associated Products (10)Associated Documents - September 4, 2020•Document ID: 10180670Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING:ELECTRIC POWER ASSIST SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY
- Mfr Comm. #:
- 15-003-20-3737
- Date Added:
- October 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (EPS) control module. For Mazda6 and CX-5, the following error messages may appear in the instrument cluster. ï· Front camera sensor system malfunction ï· Forward Smart City Brake Support Malfunction ï· Driver attention alert system malfunction. This may be caused by the battery voltage falling and the EPS control module failing the initial learning for the steering center position while cranking. The FSC detects the error notified by the EPS control module. To correct this concern, the control software of the EPS control module has been modified while the repair procedure modifies the FSC for earlier repairs in the market.
Associated Products (13)Associated Documents - September 3, 2020•Document ID: 10180666Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 09-029-20-3732
- Date Added:
- October 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlarged weatherstrip joint does not grip the door panel tight enough when it is refitted.
Associated Products (9)Associated Documents - September 3, 2020•Document ID: 10180665Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; EQUIPMENT
- Mfr Comm. #:
- 09-028-20-3733
- Date Added:
- October 3, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may have become detached.
Associated Products (4)Associated Documents - August 25, 2020•Document ID: 10179080Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-003-20-3718
- Date Added:
- September 1, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic of the EPS control module. To eliminate this concern, the EPS control logic has been modified.
Associated Products (10)Associated Documents - August 20, 2020•Document ID: 10179172Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-058-20b
- Date Added:
- September 1, 2020
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylinder head replacement requires MASH authorization.
Associated Products (8)Associated Documents - August 18, 2020•Document ID: 10179315Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-063-20
- Date Added:
- September 3, 2020
- Manufacturer:
- MAZDA
SummaryWhen performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.
Associated Products (45)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 25 moreAssociated Documents - August 13, 2020•Document ID: 10179313Service Bulletin/Repair InstructionsPARKING BRAKE; FORWARD COLLISION AVOIDANCE; VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- SA-062-20
- Date Added:
- September 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ï· The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: ï· The windshield is dirty ï· The FSC lens is foggy ï· There is low visibility due to rain, fog or snow ï· It is at night and there is not enough light ï· There is direct or reflected sunlight on the FSC ï· There is problem with the FSC ï· There is a problem with the AUTOHOLD control function. ï· There is a problem with the electric parking brake (EPB).
Associated Products (20)2021 Mazda CX-302021 Mazda Mazda32020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-52017 Mazda Mazda31996 Mazda 323Associated Documents - August 7, 2020•Document ID: 10179154Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-003-20
- Date Added:
- September 1, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: ï· U3003:16 (Power liftgate (PLG) control module power supply voltage low input) ï· U3003:17 (Power liftgate (PLG) control module power supply voltage high input). This may be caused by low or high vehicle battery voltage.
Associated Products (11)Associated Documents - August 5, 2020•Document ID: 10179177Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-061-20
- Date Added:
- September 1, 2020
- Manufacturer:
- MAZDA
SummaryIf you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Associated Products (4)Associated Documents - August 5, 2020•Document ID: 10179170Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-058-20a
- Date Added:
- September 1, 2020
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylinder head replacement requires MASH authorization.
Associated Products (8)Associated Documents - August 3, 2020•Document ID: 10179228Service Bulletin/Repair InstructionsWHEELS; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- MT-002-20
- Date Added:
- September 2, 2020
- Manufacturer:
- MAZDA
SummaryNew CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
Associated Products (140)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 120 moreAssociated Documents - July 24, 2020•Document ID: 10177956Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-058-20
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats and cotters (IN/EX) are included in the new assembly.
Associated Products (9)Associated Documents - July 21, 2020•Document ID: 10177845Service Bulletin/Repair InstructionsSTEERING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 06-003-20-3718
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic of the EPS control module. To eliminate this concern, the EPS control logic has been modified.
Associated Products (9)Associated Documents - July 20, 2020•Document ID: 10177847Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-006-20-3673a
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (163)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 143 moreAssociated Documents - July 15, 2020•Document ID: 10177853Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-001-20
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (96)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 76 moreAssociated Documents - July 9, 2020•Document ID: 10177937Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH
- Mfr Comm. #:
- SA-055-20a
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummaryIf a customer comes in with the following concerns: ï· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï· DTC P055F and/or P0524 stored. ï· No driveability concern or engine mechanical noise. ï· Outside the VIN range in TSB 01-020/18.
Associated Products (6)Associated Documents - July 9, 2020•Document ID: 10177843Service Bulletin/Repair InstructionsENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN
- Mfr Comm. #:
- 05-003-20-3725
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic.
Associated Products (28)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-5+ 8 moreAssociated Documents