Mazda CX-5 Service Bulletins (2013)
824 manufacturer communications on file.
- January 13, 2017•Document ID: 10185804Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 07-002-17
- Date Added:
- January 25, 2021
- Manufacturer:
- MAZDA
SummaryNo cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.
Associated Products (4)Associated Documents - January 13, 2017•Document ID: 10185799Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 02-003-17
- Date Added:
- January 25, 2021
- Manufacturer:
- MAZDA
SummaryKnocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
Associated Products (6)Associated Documents - January 9, 2017•Document ID: 10185802Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 03-001-17
- Date Added:
- January 25, 2021
- Manufacturer:
- MAZDA
SummaryVibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance
Associated Products (4)Associated Documents - December 5, 2016•Document ID: 10186251Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 07-005-16
- Date Added:
- February 1, 2021
- Manufacturer:
- MAZDA
SummaryNo cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problems, the coinfiguration of the header has been changed to improve the brazing performance in this area.
Associated Products (4)Associated Documents - October 10, 2016•Document ID: 10185824Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 02-010-16
- Date Added:
- January 25, 2021
- Manufacturer:
- MAZDA
SummaryKnocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
Associated Products (8)Associated Documents - October 6, 2016•Document ID: 10185825Service Bulletin/Repair InstructionsSTRUCTURE; SUSPENSION; BACK OVER PREVENTION; POWER TRAIN
- Mfr Comm. #:
- 02-015-16
- Date Added:
- January 25, 2021
- Manufacturer:
- MAZDA
SummaryKnocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.
Associated Products (4)Associated Documents - September 22, 2016•Document ID: 10186907Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-014-16
- Date Added:
- February 8, 2021
- Manufacturer:
- MAZDA
SummaryCHECK ENGINE LIGHT ON WITH DTC P0300-P0304
Associated Products (4)Associated Documents - September 20, 2016•Document ID: 10186913Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- 09-051-16
- Date Added:
- February 8, 2021
- Manufacturer:
- MAZDA
SummaryDriver-side power door mirror vibration
Associated Products (3)Associated Documents - September 9, 2016•Document ID: 10186908Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 03-004-16
- Date Added:
- February 8, 2021
- Manufacturer:
- MAZDA
SummaryWARNING LIGHT ON WITH DTC P1887:11 - 14 AND/OR NOISE FROM COUPLING UNIT
Associated Products (4)Associated Documents - August 26, 2016•Document ID: 10092582Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-017-16-3242
- Date Added:
- February 23, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.1P0202:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.2P0203:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.3P0204:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.4THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE PCM (DENSO PRODUCED ONLY). TO CORRECT THE CONCERN, THE PCM INTERNAL FAILURE HAS BEEN ELIMINATED.
Associated Products (11)Associated Documents - August 11, 2016•Document ID: 10092505Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 03-003-16-3229
- Date Added:
- February 22, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN ABOUT A VIBRATION THAT IS FELT THROUGH THE FLOOR, SEAT AND/OR STEERING WHEEL WHILE DRIVING UNDER MODERATE ACCELERATION, AT SPEEDS OF APPROX. 25 - 30 MPH (40 - 50 KM/H). THE VIBRATION IS MORE NOTICEABLE WHEN DRIVING ON SMOOTH, FLAT ROADS. THE VIBRATION MAY BE CAUSED BY WEAR ON THE INNER SURFACE OF THE TRIPOD JOINT CASE (INNER SIDE OF FRONT DRIVE SHAFT).TO ELIMINATE THIS CONCERN, A COATING HAS BEEN APPLIED TO THE INNER SURFACE OF THE TRIPOD JOINT CASE TO IMPROVE WEAR RESISTANCE.
Associated Products (4)Associated Documents - August 11, 2016•Document ID: 10092487Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 00-004-16-3237
- Date Added:
- February 22, 2017
- Manufacturer:
- MAZDA
SummaryRAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL.
Associated Products (78)2017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda2+ 58 moreAssociated Documents - July 29, 2016•Document ID: 10091908Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-014-16-3208A
- Date Added:
- February 16, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Associated Products (10)Associated Documents - July 29, 2016•Document ID: 10085446Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-014-16-3208A
- Date Added:
- December 3, 2016
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Associated Products (10)Associated Documents - July 22, 2016•Document ID: 10091610Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 1098M
- Date Added:
- February 14, 2017
- Manufacturer:
- MAZDA
SummaryWHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
Associated Products (67)2017 Mazda CX-32017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda32015 Mazda Mazda52015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-5+ 47 moreAssociated Documents - July 22, 2016•Document ID: 10090763Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 1098M
- Date Added:
- February 7, 2017
- Manufacturer:
- MAZDA
SummaryWHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
Associated Products (67)2017 Mazda CX-32017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda52016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda32015 Mazda Mazda52015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-5+ 47 moreAssociated Documents - July 21, 2016•Document ID: 10091901Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-010-16-3170C
- Date Added:
- February 16, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6). TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
Associated Products (8)Associated Documents - July 21, 2016•Document ID: 10085444Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-010-16-3170C
- Date Added:
- December 3, 2016
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6). TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
Associated Products (8)Associated Documents - July 8, 2016•Document ID: 10085383Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA234
- Date Added:
- December 2, 2016
- Manufacturer:
- MAZDA
SummaryIDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
Associated Products (84)2017 Mazda CX-32017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda32015 Mazda Mazda52015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-52014 Mazda CX-9+ 64 moreAssociated Documents - June 26, 2016•Document ID: 10105886Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-013-16-3161
- Date Added:
- June 9, 2017
- Manufacturer:
- MAZDA
SummaryWHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET OVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
Associated Products (69)2016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda52015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda22014 Mazda Mazda52014 Mazda Mazda62014 Mazda MX-52013 Mazda CX-52013 Mazda CX-92013 Mazda Mazda22013 Mazda Mazda32013 Mazda Mazda52013 Mazda Mazda62013 Mazda MX-5+ 49 moreAssociated Documents