Mazda CX-5 Service Bulletins (2021)
491 manufacturer communications on file.
- May 6, 2022•Document ID: 10213139Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SA-017-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - April 27, 2022•Document ID: 10210887Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-026-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryApple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - April 26, 2022•Document ID: 10210884Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-023-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (9)Associated Documents - April 19, 2022•Document ID: 10210936Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- 09-015-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the corrosion. To eliminate this concern, a modified undercoating has been established for the liftgate lock striker.
Associated Products (3)Associated Documents - April 19, 2022•Document ID: 10210905Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-002-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Associated Products (1)Associated Documents - April 8, 2022•Document ID: 10210933Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 09-012-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (13)Associated Documents - April 6, 2022•Document ID: 10210879Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQ).
Associated Products (9)Associated Documents - April 6, 2022•Document ID: 10210867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-018-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThe WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Associated Products (9)Associated Documents - April 5, 2022•Document ID: 10210902Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (13)Associated Documents - April 4, 2022•Document ID: 10210865Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - April 4, 2022•Document ID: 10210847Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-016-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Associated Products (12)Associated Documents - April 4, 2022•Document ID: 10210844Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22a
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (8)Associated Documents - March 29, 2022•Document ID: 10209761Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-014-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryAccessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
Associated Products (13)Associated Documents - March 24, 2022•Document ID: 10209782Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 04-001/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Associated Products (4)Associated Documents - March 17, 2022•Document ID: 10209778Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-003/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (13)Associated Documents - March 16, 2022•Document ID: 10209757Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SA-013-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (4)Associated Documents - March 9, 2022•Document ID: 10209752Service Bulletin/Repair InstructionsPOWER TRAIN; WHEELS; EQUIPMENT:MECHANICAL
- Mfr Comm. #:
- SA-006-22a
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents - March 2, 2022•Document ID: 10209728Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- MT-003/22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:
Associated Products (3)Associated Documents - March 1, 2022•Document ID: 10209774Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 01-002/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking environment, the odor may be more noticeable. The odor may be caused by evaporative gas from the gas outlet vent.
Associated Products (2)Associated Documents - February 28, 2022•Document ID: 10208564Service Bulletin/Repair InstructionsSUSPENSION:FRONT:WHEEL BEARING; POWER TRAIN
- Mfr Comm. #:
- SA-006-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents