Mazda CX-5 Service Bulletins (2018)
634 manufacturer communications on file.
- March 11, 2021•Document ID: 10189822Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-009-21-3759
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most likely brought in by the driver and/or passenger when stepping in and out of the vehicle.
Associated Products (11)Associated Documents - March 9, 2021•Document ID: 10189821Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-008-21-3791
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this concern, the production process of the door sash moldings has been changed.
Associated Products (3)Associated Documents - March 8, 2021•Document ID: 10189949Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-017-21a
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryCHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Associated Products (12)Associated Documents - February 25, 2021•Document ID: 10188024Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-017-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Associated Products (12)Associated Documents - February 19, 2021•Document ID: 10188047Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- CSP05d
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle
Associated Products (21)2020 Mazda CX-52020 Mazda CX-92019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 1 moreAssociated Documents - February 19, 2021•Document ID: 10188042Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- CSP05c
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle
Associated Products (21)2020 Mazda CX-52020 Mazda CX-92019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 1 moreAssociated Documents - February 8, 2021•Document ID: 10188016Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-21-3779
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (193)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 173 moreAssociated Documents - February 8, 2021•Document ID: 10188015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-005-21-3778
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (193)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 173 moreAssociated Documents - February 5, 2021•Document ID: 10188014Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-004-21-3773
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure.
Associated Products (4)Associated Documents - January 26, 2021•Document ID: 10186701Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 07-001-21-3775
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryA musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Associated Products (123)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 103 moreAssociated Documents - January 26, 2021•Document ID: 10186699Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-21-3777
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (56)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 36 moreAssociated Documents - January 26, 2021•Document ID: 10186696Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-003-21-3776
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM battery voltage low input
Associated Products (40)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda6+ 20 moreAssociated Documents - January 25, 2021•Document ID: 10186810Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-008-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummaryDTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.
Associated Products (9)Associated Documents - January 21, 2021•Document ID: 10186707Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- CSP05b
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryMULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with 20MYvehicles. These technology changes are scheduled to occur in late 2021 as our service provider transitions away from a 3G network which currently supports the MMS application and its vehicle operations for all active legacy accounts. As a result, the MMS application and its vehicle operations will no longer work after September 30. 2021 for these legacy accounts and their respective vehicle owners. In an effort to provide advance notice and be transparent, and also to lessen the inconvenience of this situation - On 11/12/2020, all active MMS account holders will be informed of this news and will be presented with their choice of one of following goodwill offers: A new, replacement remote-engine start system (key fob transmitter type), Installation of Apple CarPlay / Android Auto, A $1000 voucher towards the purchase or lease of a new Mazda vehicle
Associated Products (21)2020 Mazda CX-52020 Mazda CX-92019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 1 moreAssociated Documents - January 21, 2021•Document ID: 10186705Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-004-21-3772
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier.
Associated Products (26)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 6 moreAssociated Documents - January 21, 2021•Document ID: 10186704Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 09-003-21-3771
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (26)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 6 moreAssociated Documents - January 21, 2021•Document ID: 10186703Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 09-002-21-3770
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
Associated Products (193)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-9+ 173 moreAssociated Documents - January 21, 2021•Document ID: 10186698Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 02-002-21-3769
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Associated Products (46)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 26 moreAssociated Documents - January 21, 2021•Document ID: 10186693Service Bulletin/Repair InstructionsPOWER TRAIN; WHEELS; STEERING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 00-001-21-3768
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (158)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 138 moreAssociated Documents - January 20, 2021•Document ID: 10186697Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-001-21-3766
- Date Added:
- February 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.
Associated Products (4)Associated Documents