Mazda CX-5 Service Bulletins (2013)
824 manufacturer communications on file.
- November 20, 2018•Document ID: 10152370Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- MT-009-18
- Date Added:
- December 17, 2018
- Manufacturer:
- MAZDA
SummaryIf an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), Mazda6: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.5] ), Mazda3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5] ), CX-5: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5 (WITHOUT CYLINDER DEACTIVATION)] ). If the Special Service Tool (SST) set above is not available at your dealership, an aftermarket Engine Oil Pressure Gauge can be used along with a locally sourced Oil Pressure Switch Adapter, like the one shown below.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda32018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda Mazda32014 Mazda CX-5+ 4 moreAssociated Documents - October 26, 2018•Document ID: 10148074Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- 09-038-18-3527
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
Associated Products (4)Associated Documents - October 22, 2018•Document ID: 10148007Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-021-18-3514a
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.
Associated Products (6)Associated Documents - October 10, 2018•Document ID: 10148072Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; EQUIPMENT
- Mfr Comm. #:
- 09-034-18-3430a
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummaryIn accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Associated Products (167)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 147 moreAssociated Documents - October 10, 2018•Document ID: 10148070Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 09-020-18-3458b
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
Associated Products (70)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 50 moreAssociated Documents - October 10, 2018•Document ID: 10148068Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 09-014-18-3443a
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Associated Products (146)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 126 moreAssociated Documents - October 10, 2018•Document ID: 10148005Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-019-18-3525
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a check engine light on with DTC P0172:00 stored in the PCM memory. This normally occurs during the fast idle immediately after starting the engine or after the fast idle lowers to a normal idle. DTC P0172:00 - Fuel trim system too rich. Due to improper PCM control logic, the fuel injection amount may be improperly compensated when the engine start is not smooth and due to low quality fuel.
Associated Products (1)Associated Documents - October 10, 2018•Document ID: 10148003Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; EQUIPMENT
- Mfr Comm. #:
- 00-003-18-3480a
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummaryMazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.
Associated Products (144)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 124 moreAssociated Documents - October 10, 2018•Document ID: 10148002Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 00-001-18-3446a
- Date Added:
- November 13, 2018
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (143)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 123 moreAssociated Documents - September 27, 2018•Document ID: 10145247Service Bulletin/Repair InstructionsSUSPENSION:REAR:SHOCK ABSORBER
- Mfr Comm. #:
- 02-016-18-3495
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a rattle noise from the rear of the vehicle while driving. The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. Due to insufficient durability of the bracket in certain environments, such as where road salt is used, corrosion and breakage can occur. To eliminate this concern, the material and the shape of the bracket (service parts) has been modified.
Associated Products (4)Associated Documents - September 27, 2018•Document ID: 10145246Service Bulletin/Repair InstructionsSTRUCTURE; SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- Mfr Comm. #:
- 02-015-18-3499
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil spring and the spring sheet, resulting in a broken rear coil spring. To eliminate this concern, the shape of the rear coil spring has been modified.
Associated Products (11)Associated Documents - September 21, 2018•Document ID: 10145244Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-018-18-3529
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan. This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A) between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.
Associated Products (12)Associated Documents - September 20, 2018•Document ID: 10145253Service Bulletin/Repair InstructionsENGINE; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Mfr Comm. #:
- 09-036-18-3526
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system. The warning lamp stays ON even after the ignition switch is turned OFF. DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory. Engine no start due to battery discharge. The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.
Associated Products (3)Associated Documents - September 20, 2018•Document ID: 10145249Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT; ENGINE
- Mfr Comm. #:
- 03-003-18-3519
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.
Associated Products (4)Associated Documents - September 14, 2018•Document ID: 10145252Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-035-18-3509
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (23)2019 Mazda CX-32018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-5+ 3 moreAssociated Documents - September 14, 2018•Document ID: 10145239Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- MT-008-18
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles?s wiring harness may create unusual electrical symptoms.
Associated Products (28)2019 Mazda CX-32019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda6+ 8 moreAssociated Documents - September 14, 2018•Document ID: 10145238Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-007-18
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tracker...) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger and GPS tracker that are interrupting the vehicle electrical systems.
Associated Products (28)2019 Mazda CX-32019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda6+ 8 moreAssociated Documents - September 14, 2018•Document ID: 10145237Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT
- Mfr Comm. #:
- MT-004-18
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (84)2019 Mazda CX-32019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda6+ 64 moreAssociated Documents - September 7, 2018•Document ID: 10145250Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 04-007-18-3500
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.
Associated Products (5)Associated Documents - September 6, 2018•Document ID: 10145242Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- 01-016-18-3522
- Date Added:
- October 9, 2018
- Manufacturer:
- MAZDA
SummaryOn some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
Associated Products (137)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-9+ 117 moreAssociated Documents