Mazda CX-5 Service Bulletins (2017)
572 manufacturer communications on file.
- December 21, 2021•Document ID: 10205994Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-21-3779b
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryBattery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (158)2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 138 moreAssociated Documents - December 17, 2021•Document ID: 10206007Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-028-21-3748a
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryWhistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway speeds. When driving under the following conditions, a negative pressure is generated on the doors and the windshield pulling them outward and resulting in weatherstrip vibration. - The vehicle is exposed to a side wind while driving at highway speeds. - The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed. Customers having this concern should have their vehicle repaired using the following repair procedure.
Associated Products (5)Associated Documents - December 17, 2021•Document ID: 10206004Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-009-21-3759a
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryRusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most likely brought in by the driver and/or passenger when stepping in and out of the vehicle.
Associated Products (11)Associated Documents - November 19, 2021•Document ID: 10203727Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 09-016-21-3797c
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
Associated Products (5)Associated Documents - November 16, 2021•Document ID: 10203768Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-019-21e
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
Associated Products (33)2021 Mazda CX-32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 13 moreAssociated Documents - November 16, 2021•Document ID: 10203735Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 15-004-21-3835
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummaryNOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory.
Associated Products (23)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda6+ 3 moreAssociated Documents - November 10, 2021•Document ID: 10203728Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-033-21-3847
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Associated Products (14)Associated Documents - November 4, 2021•Document ID: 10203759Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-052-21
- Date Added:
- December 2, 2021
- Manufacturer:
- MAZDA
SummaryFor improvement of electrical diagnosis, the SKYACTIVî Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVî vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.
Associated Products (47)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 27 moreAssociated Documents - October 14, 2021•Document ID: 10202767Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-050-21a
- Date Added:
- November 1, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle, Transmission in drive, Foot on the brake pedal, A/C OFF, Audio OFF, The noise may be caused by loose fitting heater hoses vibrating the heater hose bracket protector.
Associated Products (2)Associated Documents - October 13, 2021•Document ID: 10202695Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- MT-002-21a
- Date Added:
- October 31, 2021
- Manufacturer:
- MAZDA
SummaryEthanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
Associated Products (114)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 94 moreAssociated Documents - October 8, 2021•Document ID: 10202689Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
- Mfr Comm. #:
- 07-004-21-3830
- Date Added:
- October 31, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and therefore, improper operation of the A/C system. To eliminate this concern, the production process of the evaporator temperature sensor has been modified to ensure proper water-proofing.
Associated Products (5)Associated Documents - September 28, 2021•Document ID: 10201864Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-019-21d
- Date Added:
- October 5, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Associated Products (29)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-9+ 9 moreAssociated Documents - September 24, 2021•Document ID: 10201777Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- MT-002-21
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummaryEthanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.
Associated Products (113)2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 93 moreAssociated Documents - September 24, 2021•Document ID: 10201776Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE; LANE DEPARTURE; VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-003-21-3828
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified.
Associated Products (5)Associated Documents - September 17, 2021•Document ID: 10201775Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 09-028-21-3748
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resulting in weatherstrip vibration. The vehicle is exposed to a side wind while driving at highway speeds. The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed.
Associated Products (5)Associated Documents - September 13, 2021•Document ID: 10201772Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 09-021-21-3818b
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummaryAll Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.230 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Associated Products (40)2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-9+ 20 moreAssociated Documents - September 13, 2021•Document ID: 10201771Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- 09-016-21-3797b
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving).
Associated Products (5)Associated Documents - September 13, 2021•Document ID: 10201767Service Bulletin/Repair InstructionsPARKING BRAKE:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 04-004-21-3821
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is too late for the movement of the vehicle. NOTE: Frequent usage of the EPB automatic release function may promote uneven rear brake pad wear. To eliminate these concerns, the EPB control module logic has been modified.
Associated Products (11)Associated Documents - September 10, 2021•Document ID: 10201770Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 07-003-21-3825
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing process of the blower motor has been modified to efficiently trim burrs.
Associated Products (8)Associated Documents - September 3, 2021•Document ID: 10201768Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-001-21-3826
- Date Added:
- October 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on, P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on, P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on, P0780:00 - Gear shifting malfunction, P1738:00 Automatic transaxle internal malfunction. This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Associated Products (39)2021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda62020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-5+ 19 moreAssociated Documents