Lincoln Navigator Complaints

83 consumer complaints on file.

#11545274September 18, 2023
SERVICE BRAKES
upon arriving home after a vacation, the NAV experienced complete brake fluid loss and no braking as a result. I investigated the brake lines and one of the lines had been secured to the frame with a clip - this clip was not secure and the brake like was chaffed against the air cleaner housing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531641July 11, 2023
ELECTRICAL SYSTEM
2022 Lincoln Navigator L Reserve has many issues with Modules one of them that keeps goes bad is Apin which controls the screen and all other features like Massage seats Running Boards and Music and all other controls that gets disabled when it goes bad it’s a frequent problem which I has been having often changed 3 times but the problem is persistent Lincoln hasn’t made a recall for this particular model they are keep updating the software or replacing Apin but it’s not a long time fix you’ll have this issue as long as you have this model it’s my 4th time getting fix other issues with this model is blind spot sensor that goes on while driving and it stays on the screen till it’s get reprogrammed at the dealership with updates so this 2022 Model is not as same as the other Lincoln Navigator models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531460July 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Lincoln Navigator. The contact stated while parked in a parking lot on a stormy day, lightning struck nearby the vehicle, and the vehicle lost electrical power. The vehicle failed to start after several attempts. The vehicle was towed to the dealer; however, the vehicle could not be restarted. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527872June 20, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving and didn't notice this truck ahead of me as I switched lanes. Although fault is questionable since the truck we traveling extremely slow on the highway, my vehicle had plenty of time to stop with the Pre-Collision System. That system is intended to avoid front end collisions and apply emergency breaks if required. IT DIDN'T. I have video of the system failure from my Dash Cam.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11522811May 19, 2023
POWER TRAIN
Transmission is now shifting violently, it is produces jolts of power before shifting, a lack of power after shifting and will hold gears longer than usual. Tends to feel like it is gear hunting at low speeds and down shifts sporadically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522277May 16, 2023
VISIBILITY/WIPER
Passenger windshield wiper arm flew off while driving vehicle in moderate rainy weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516225April 10, 2023
UNKNOWN OR OTHER
I was driving about 40 miles per hour on an open road when I heard a very loud popping/explosion sound and falling glass. I immediately pulled over and found my panoramic sunroof had exploded and the glass was dropping into the cabin, most of it being caught by the interior sunroof screen. I immediately drove it to the Lincoln dealer where I bought it. They said they have never heard of such a thing as an exploding sunroof, and said it must have been a projectile hitting the top of my car; I find this highly improbable. Also, the pictures they took (attached to this report) are consistent with other pictures found online related to exploding sunroofs. The dealer also said that all glass is not warrantable, therefore, there was nothing they could do. I also called Ford Motor Company who originally said there might be something they can do to cover the cost. After discussing with the local Lincoln dealer, and internally, they wrote back that there was nothing they could do. They also declined to answer if this has been a recurring issue and our request to make a formal incident report to Ford. Although no one was hurt in this incident, had I been driving my children with the sunroof screen open (which we often to) at the time of this incident, they would have have tempered glass fall down on them, and potentially in their eyes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514473March 29, 2023
UNKNOWN OR OTHER
Moonroof exploded and shattered while driving. Was on a 2 lane paved highway and no other cars were around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510155March 4, 2023
VISIBILITY/WIPER
Passenger whipper arm is loose especially when you lift the arm to clear snow from the windshield it will not align it its original location without multiple attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497041December 12, 2022
VISIBILITY/WIPER
Windshield wipers will stop working when driving in weather that requires the windshield wipers. They stop in place and will not move even when trying to move them manually. This is an intermittent problem. The windshield wipers will reset and start working after a period of 6+ hours of the car being turned off. This happened on 12/1/22 and 12/10/22 while driving the car. Car dealership will not assist unless there is failure that can be produced at time of service. Lincoln has been notified and is unable to assist as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496268December 6, 2022
STEERING, ELECTRICAL SYSTEM
The contact owns a 2021 Lincoln Navigator. The contact stated that while operating the vehicle, the power steering suddenly malfunctioned causing the steering wheel to become very difficult the turn in either direction. Additionally, the instrument panel display became distorted and unreadable, the brake light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493196November 11, 2022
ELECTRICAL SYSTEM
Vehicle would not start. Did not recognize key fob, phone app for engine start or the password.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491382October 28, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. THE MONITOR ON THE VEHICLE WENT BLACK ON 2 SEPARATE OCCASIONS SO FAR WHILE THE VEHICLE WAS MOVING. THE SCREEN REBOOTED BUT CAUSES THE RETRACTABLE RUNNING BOARDS TO BE LOCKED IN THE UP POSITION. IN ORDER TO ADDRESS THE RUNNING BOARDS YOU MUST GO INTO THE SETTINGS AND ADJUST THE RUNNING BOARDS FROM OFF TO AUTOMATIC. 2. DURING USE OF THE ACTIVE ASSIST, THE VEHICLE ON SEVERAL OCCASIONS HAS JUST SUDDENLT DECELERATED TO 45MPH REGARDLESS OF THE SPEED THAT WAS SET. THIS HAS OCCURED WITH NO VEHICLES INFRONT OR TO THE SIDES ON STRAIGHT ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490782October 25, 2022
ENGINE
The contact owns a 2021 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485481September 20, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Car accelerated very fast while in reverse and brake would not work. After reversing into other cars the car Finally stopped. When the car was turned back on it would not going to gear because the break was not being registered as being pressed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11480120August 19, 2022
ENGINE
The contact owns a 2021 Lincoln Navigator. The contact received notification for NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The dealer was contacted after receiving the recall notification and the contact was informed that parts were not available because the cause of the defect was not yet determined. The contact was then notified that the recall had been divided into two separate recalls requiring two different repairs to fix the vehicle. The contact scheduled an appointment with the dealer for a routine maintenance check; while at the dealer, she was informed that there was still no resolution to the recall. Once the contact picked up her vehicle, she was informed that the recall was serviced. The contact was informed that the ground wires connected to the battery and cooling systems were shrink wrapped which she would prevent the under-hood fire failure. The contact expressed concerns with the dealer, noting that the plastic shrink wrapping would melt under a hot engine and would not resolve the recall. The contact made multiple attempts to reach the manufacturer but had no success. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476163July 27, 2022
VEHICLE SPEED CONTROL, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I purchased a new 2022 Lincoln Navigator Reserve L and just took a 3000 mile road trip and used their Active Glide driver assistance extensively and have uncovered a MAJOR safety issue with their system. The issue I found is that when using the adaptive cruise control feature the system will sometimes read a car in the adjacent lane as moving in front of my vehicle and apply the brakes very hard causing my car to immediately and strongly slow down at highway speeds - with other cars behind me. This happens mostly on curves when the straight line of sight sees the car in either the right or left lane next to me at about a 20' distance. There is no warning of brake application and can make the driver lose control. I was almost rear ended multiple times. I know the driver assistance requires the driver to be attentive - and fortunately I heeded these warnings. It appears my vehicle is trying to very quickly acquire the distance between my vehicle and what it thinks is a vehicle in front on me. This is a major issue and will lead to accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472115July 2, 2022
ENGINE AND ENGINE COOLING
engine temperature warning light came on. engine coolant leaked out. engine die while we were waiting for help on the side of I-15 freeway. The vehicle is now at Lincoln dealership for repair. They also told me that there is a faulty fuel pump code that they are looking at. They told me that the factory did not place a water hose in the properly designed placement. The truck die at about 500 miles after taking delivery from the dealer on 6/23/22 evening. It was tow from Baker to Henderson on 6/26/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469818June 17, 2022
UNKNOWN OR OTHER
Urgent safety recall. Informed of this urgent safety recall of fires on May 17 and there still has been no resolution by Lincoln to fix this urgent safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468944June 13, 2022
ENGINE, VISIBILITY
The contact owns a 2021 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) and 22V250000 (Visibility) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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