Lincoln Navigator Service Bulletins (2023)
147 manufacturer communications on file.
- December 6, 2023•Document ID: 10248279Service Bulletin/Repair InstructionsENGINE; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 23-2364
- Date Added:
- January 4, 2024
- Manufacturer:
- FORD
SummarySome 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine built on or after 01-Oct-2022, 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine on or after 01-Oct-2022, and 2023 Expedition/Navigator vehicles built on 01-Dec-2022 and through 30-Apr-2023 may exhibit reduced engine power on startup and an illuminated MIL and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
Associated Products (4)Associated Documents - December 5, 2023•Document ID: 10248357Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 23-2396
- Date Added:
- January 5, 2024
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.
Associated Products (8)Associated Documents - December 5, 2023•Document ID: 10247151Service Bulletin/Repair InstructionsVISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- SSM 52106
- Date Added:
- December 11, 2023
- Manufacturer:
- FORD
SummarySome 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water leak into the vehicle interior from the driver or passenger front corner area of the roof opening panel. This may be due to a kinked or misrouted roof opening panel drain hose. If this condition is present, refer to Workshop Manual, Section 501-17, Pinpoint Test B6 for Navigator or Pinpoint Test C6 for Expedition to check drain hose flow. Make sure the vehicle is parked on level ground. If drain hose flow is normal, continue diagnosis using Pinpoint Test B for Navigator or Pinpoint Test C for Expedition starting at the beginning.
Associated Products (4)Associated Documents - November 30, 2023•Document ID: 10246077Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 23B62
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummaryCertain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine - Engine Long Block Replacement
Associated Products (3)Associated Documents - November 15, 2023•Document ID: 10246123Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2351
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (18)2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln AviatorAssociated Documents - November 14, 2023•Document ID: 10246128Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 23-2353
- Date Added:
- December 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer vehicles equipped with a 2.3L EcoBoost engine, 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine, and 2023-2024 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
Associated Products (9)Associated Documents - November 14, 2023•Document ID: 10245357Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- TSB 23-2345
- Date Added:
- November 21, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (15)Associated Documents - November 3, 2023•Document ID: 10246343Service Bulletin/Repair InstructionsVISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Mfr Comm. #:
- OTA PU0630PFMNAV
- Date Added:
- December 7, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update PU0630-PFM-NFO for 2023 NAVIGATOR vehicles is now available. Quality improvements include: - Improve the windows and power folding mirror switches functionality.
Associated Products (1)Associated Documents - October 26, 2023•Document ID: 10244813Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; SEATS
- Mfr Comm. #:
- PU1009- SMN Nav
- Date Added:
- November 3, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update PU10090-SMN for Navigator is now available. Quality improvements include: -Seats Modules enhancement to reduce Key Off Load.
Associated Products (2)Associated Documents - October 11, 2023•Document ID: 10244818Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- PU0415-BLM-VIS
- Date Added:
- November 3, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update PU0415-BLM-VIS for 2022- 2023 Navigator is now available. Quality improvements include: - Robustness action to prevent loss of Phone As A Key (PAAK) Function after future OTA updates.
Associated Products (2)Associated Documents - October 9, 2023•Document ID: 10244792Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- TSB 23-2320
- Date Added:
- November 3, 2023
- Manufacturer:
- LINCOLN
SummaryThis article supersedes 22-2492 to update the vehicle model years affected. Some 2022-2023 Expedition/Navigator vehicles may experience Android Auto/Apple CarPlay connectivity concerns, or center display screen inoperative, frozen or blank. Navigator vehicles with power running boards may randomly not remember the enable/disable setting after a key cycle. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has been successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (4)Associated Documents - October 2, 2023•Document ID: 10244804Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- PU0630 RGT-PLO
- Date Added:
- November 3, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update PU0630-RGT-PLO for 2023 Navigator is now available. Quality improvements include: - Robustness action to allow the liftgate to fully open using the exterior button when vehicle is locked.
Associated Products (1)Associated Documents - September 21, 2023•Document ID: 10243648Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51939
- Date Added:
- October 6, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
Associated Products (27)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 7 moreAssociated Documents - September 20, 2023•Document ID: 10243439Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SU5P2 23 Navigat
- Date Added:
- October 3, 2023
- Manufacturer:
- LINCOLN
Summary"Software Update SU5 P2 for 2023 Navigator is now available. Quality improvements include: '- Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing."
Associated Products (1)Associated Documents - September 20, 2023•Document ID: 10243434Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SU4 P3 Navigator
- Date Added:
- October 3, 2023
- Manufacturer:
- LINCOLN
Summary"Software Update SU4 P3 for 2023 Navigator vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements"
Associated Products (1)Associated Documents - September 20, 2023•Document ID: 10243609Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51937
- Date Added:
- October 5, 2023
- Manufacturer:
- FORD
SummarySome vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
Associated Products (15)Associated Documents - September 4, 2023•Document ID: 10243479Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51903
- Date Added:
- October 4, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS).
Associated Products (9)Associated Documents - August 29, 2023•Document ID: 10241623Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51899
- Date Added:
- September 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 Expedition/Navigator vehicles may exhibit intermittent no crank/no start concern. The concern may no longer be present after a battery reset. This may be due to the body control module (BCM) software. To correct the condition, reprogram the BCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - August 15, 2023•Document ID: 10241551Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:REARVIEW MIRRORS/DEVICES
- Mfr Comm. #:
- SSM 51860
- Date Added:
- September 2, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 Navigator vehicles equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - August 15, 2023•Document ID: 10241550Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51859
- Date Added:
- September 2, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 Navigator vehicles may exhibit one or both of the power fold mirrors not fully opening when starting the vehicle. This may be due to drivers door module (DDM) and passenger door module (PDM) software. To correct this condition, reprogram the DDM and PDM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14B291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents