Lincoln Navigator Service Bulletins
457 manufacturer communications on file.
- November 23, 2021•Document ID: 10204040Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50306
- Date Added:
- December 7, 2021
- Manufacturer:
- LINCOLN
SummarySome 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.
Associated Products (23)2022 Ford Bronco Sport2022 Ford Edge2022 Ford Explorer2022 Ford Maverick2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 3 moreAssociated Documents - November 19, 2021•Document ID: 10203656Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2411
- Date Added:
- December 1, 2021
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
Associated Products (11)Associated Documents - November 19, 2021•Document ID: 10203646Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 21-2381
- Date Added:
- December 2, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. To correct the condition, follow the Service Procedure to de-sulfate the catalytic convertors.
Associated Products (2)Associated Documents - October 8, 2021•Document ID: 10202705Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- TSB 21-2342
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (11)Associated Documents - October 4, 2021•Document ID: 10202613Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 50170
- Date Added:
- October 29, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Navigator and 2020-2022 Aviator vehicles may exhibit a condition where the degrees do not appear in the SYNC screen when adjusting the climate control temperature. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, it will be made available to customers who have enabled SYNC 3 Automatic Updates with their vehicle connected to a Wi-Fi network. Repair appointments should be scheduled for customers in February 2022 who do not receive Automatic Updates. Monitor OASIS for updates.
Associated Products (3)Associated Documents - September 29, 2021•Document ID: 10201703Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50163
- Date Added:
- October 1, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Navigator and Aviator vehicles may exhibit a condition where the degrees do not appear in the SYNC screen when adjusting the climate control temperature. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, it will be made available to customers who have enabled SYNC 3 Automatic Updates with their vehicle connected to a Wi-Fi network. Repair appointments should be scheduled for customers in February 2022 who do not receive Automatic Updates. Monitor OASIS for updates.
Associated Products (2)Associated Documents - September 28, 2021•Document ID: 10201905Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- TSB 21-2315
- Date Added:
- October 5, 2021
- Manufacturer:
- FORD
SummarySome 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
Associated Products (4)Associated Documents - September 27, 2021•Document ID: 10201605Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 50153
- Date Added:
- September 28, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Navigator and Aviator vehicles may exhibit a condition when setting the climate control temperature where the degrees do not appear in the SYNC screen. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, contact the customer and schedule a follow-up appointment for repair in February 2022. Monitor OASIS for updates.
Associated Products (2)Associated Documents - September 9, 2021•Document ID: 10201620Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
- Mfr Comm. #:
- TSB 21-2294
- Date Added:
- September 30, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (11)Associated Documents - September 6, 2021•Document ID: 10201618Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:ROOF AND PILLARS; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- TSB 21-2292
- Date Added:
- September 30, 2021
- Manufacturer:
- LINCOLN
SummarySome 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. To correct the condition, follow the Service Procedure to replace the roof opening panel glass brackets
Associated Products (3)Associated Documents - September 1, 2021•Document ID: 10201575Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 50077
- Date Added:
- September 28, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first. If any of these DTCs are detected during diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.
Associated Products (4)Associated Documents - August 31, 2021•Document ID: 10201056Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50073
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummaryWhen replacing the 6006 long block engine assembly in 2021 F150 vehicles equipped with a 2.7L or 3.5L EcoBoost or 3.5L PowerBoost with a vehicle build date on or after 19-July-2021 and 2021 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost with a vehicle build date on or after 10-Feb-2021, the turbocharger bypass valve (9U465) and adapter (9V456) must also be replaced. For turbocharger bypass valve and adapter replacement procedures, refer to the Workshop Manual (WSM), Section 303-14.
Associated Products (3)Associated Documents - August 27, 2021•Document ID: 10201050Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50067
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - August 25, 2021•Document ID: 10201034Service Bulletin/Repair InstructionsSERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
- Mfr Comm. #:
- SSM 50064
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (12)Associated Documents - August 25, 2021•Document ID: 10200829Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 21-2280
- Date Added:
- September 2, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 F-150 vehicles equipped with a 3.5L PowerBoost, 3.5L EcoBoost or 2.7L EcoBoost engine and some 2018-2021 Expedition and Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control module (PCM). This may be due to loose or partially connected evaporative emissions (EVAP) vapor lines.
Associated Products (3)Associated Documents - August 19, 2021•Document ID: 10201081Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21B47
- Date Added:
- September 5, 2021
- Manufacturer:
- LINCOLN
SummaryIn all of the affected vehicles, a one-speed transfer case was installed instead of the two-speed transfer case that was intended to be installed with the heavy duty trailer tow package. As a result, the Slow Climb drive mode and the Neutral Tow setting will not be available on the Instrument Panel Cluster (IPC) message center display. This will prohibit the vehicle from being flat-towed and may cause poor drivability in extreme off-road conditions.
Associated Products (1)Associated Documents - August 17, 2021•Document ID: 10201018Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- Mfr Comm. #:
- SSM 50048
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2020-2021 Corsair/Aviator/Navigator vehicles may have diagnostic trouble code (DTC) U3000:49 DTC stored in the remote function actuator (RFA) module preventing paring-connecting any phone as a key to the vehicle. If this DTC is detected during pre-delivery inspection (PDI) or while diagnosing phone as a key pare/connection issue, remove the RFA fuse or disconnect the battery terminals for minimum of 5 minutes then reinstall. Start a new FDRS session and verify that U3000:49 is no longer present. Ensure that phone as a key is enabled and a phone can be paired to the vehicle. If the concern is still present, follow normal diagnostics procedures in Workshop Manual (WSM), Section 419-01C.
Associated Products (3)Associated Documents - August 17, 2021•Document ID: 10201019Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
- Mfr Comm. #:
- SSM 50049
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Associated Products (11)Associated Documents - August 17, 2021•Document ID: 10201015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50045
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (12)Associated Documents - August 16, 2021•Document ID: 10201013Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50039
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (15)Associated Documents